F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record reviews the facility failed to ensure residents had the right to voice grievances to the
facility or other agency or entity that hears grievances without discrimination or reprisal and without fear of
discrimination or reprisal. Such grievances include those with respect to care and treatment which has
been furnished as well as those which had not been furnished, the behavior of staff and of other residents,
and other concerns regarding their LTC facility stay for 1 of 3 residents (Resident #1) reviewed for having
their grievances heard. LVN A failed to generate a grievance report for Resident #1's Representative's
grievance made on 10/20/2025 when Resident #1's representative complained that Resident #1 had blood
on his linens as observed through a bedroom camera. LVN A failed to generate a grievance report for
Resident #1's Representative's grievance made on 10/25/2025 at 6:05 AM when Resident #1's
Representative complained that Resident #1 did not have the use of a bedside table. These failures could
place residents at risk for demoralized spirits and low self-esteem. The findings included: A record review of
Resident #1's admission record dated 11/4/2025 revealed an admission date of 4/11/2025 and a discharge
date of 11/1/2025; with diagnoses which included dementia (a general term for a decline in cognitive
function, affecting memory, thinking, and social abilities to the extent that it interferes with daily life.). review
revealed Resident #1 was a [AGE] year-old male admitted for long term care with ADL needs for dementia.
A record review of Resident #1's care plan dated 11/4/2025 revealed, (Resident #1) has an ADL self-care
performance deficit related to dementia . Resident requires substantial / maximal assistance for personal
hygiene. A record review of Resident #1's physicians orders dated 7/5/2025 revealed the physician ordered
for Resident to receive care related to his indwelling urinary catheter twice a day and as needed. A record
review of Resident #1's medication administration record for October 2025 revealed LVN A documented
she provided urinary indwelling Catheter care on the evening of 10/20/2025. A record review of Resident
#1's nursing progress notes dated 10/25/2025 at 6:05 AM, revealed LVN A documented, Note Text:
resident's (representative) called upset wanting to know why did his bedside table get taken out of his room.
wanted to know if we had put him off to eat on his own, I explained to her that her (resident #1) had eaten
in the dining room that it was being borrowed it was not used for him.[sic] During an interview on 11/4/2025
at 11:00 AM Resident #1's Representative stated she was unsatisfied with the care provided for Resident
#1. Resident #1's Representative stated she had made many grievances to the facility regarding Resident
#1's care and gave 2 examples:1. On October 20th, 2025, she reviewed the evening video footage captured
by the bedroom camera which revealed at 7:02 PM LVN A entered Resident #1's room and discovered
Resident #1 was seated on his bedside. LVN A redirected Resident #1 back to bed and covered him with
blankets. Resident #1's Representative stated she observed some blood to Resident #1's linens and
blankets. Resident #1's Representative stated she called the facility sometime that evening
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675736
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Yoakum Nursing and Rehabilitation Center
1300 Carl Ramert Dr
Yoakum, TX 77995
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
approximately around 10:00 PM and spoke to LVN A and inquired about Resident #1's bleeding and
complained about LVN A's care, specific for urinary indwelling catheter.2. Resident #1's Representative
stated on 10/25/2025 at 6:00 AM she called the facility and spoke to LVN A and complained that Resident
#1's bedside table was not at the bedside as observed with the in-room camera.Resident #1's
Representative stated her grievances were not resolved.During an interview on 11/4/2025 at 5:50 PM LVN
A stated she was a nurse for the facility and usually worked the 6:00 PM to 6:00 AM shift and had cared for
Resident #1. LVN A stated Resident #1 was a [AGE] year-old male under hospice and facility care. LVN A
stated Resident #1 had a need for a urinary indwelling catheter related to his enlarged prostate urinary
retention. LVN A stated she was familiar with Resident #1's Representative who had a camera in the
resident's' bedroom and often made complaints. LVN A stated she recalled sometime late last month,
October 2025, Resident #1's representative called the facility late in the evening and complained she had
reviewed the camera footage and saw some blood on the bed linens. LVN A stated she had rounded on
Resident #1's several times that evening and redirected him back to bed when she would find him sitting on
his bedside. LVN a stated Resident #1 had a history of tugging / pulling on his urinary indwelling catheter
and had caused some bleeding. LVN A stated she had assessed Resident #1 without any bleeding to the
urinary indwelling catheter and redirected him back to bed. LVN A stated Resident #1's Representative
called the morning of 10/25/2025 and spoke with her to complain that Resident #1 was not in his room, and
neither was his bedside table. LVN A speculated Resident #1's Representative believed Resident #1 was
put aside and not cared for. LVN A stated she reported to Resident #1's Representative that Resident #1
was attending the breakfast service and his bedside table was moved temporarily. LVN A stated she had
not documented Resident #1's complaints but had training to help residents and their representatives to
generate a grievance report to have their grievances reviewed by the leadership and have their grievances
resolved. During a joint interview on 11/05/2025 at 3:20 PM the Administrator and the DON stated the
expectation for grievances was for staff who hear a grievance should assist the complainant to generate a
grievance form and submit the grievance form to the Administrator and/ or the DON. The Administrator and
DON stated LVN A had not generated a grievance form for Resident #1's Representative's complaints. The
Administrator and the DON stated the potential negative outcomes for residents was their grievances may
go unresolved. A record review of the facility's Resident and Family Grievances policy dated 10/4/2025
revealed, Policy: It is the policy of this facility to support each residents and family members right to voice
grievances without discrimination, reprisal or fear of discrimination or reprisal. A resident or family member
may voice grievances with respect to care and treatment which has been furnished as well as that which
has not been furnished, the behavior of staff and other residents, and other concerns regarding their long
term care facility stay. The staff member receiving the grievance will record the nature and specifics of the
grievance on the designated grievance form, or assist the resident or family member to complete the form.
Event ID:
Facility ID:
675736
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Yoakum Nursing and Rehabilitation Center
1300 Carl Ramert Dr
Yoakum, TX 77995
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record reviews, the facility failed to maintain medical records on each resident that were
complete; accurately documented; readily accessible; and systematically organized for 1 of 3 residents
(Resident #1) reviewed for reviewed for accurate records. LVN A and LVN B failed to document the failed
attempts to instill a urinary indwelling catheter for Resident #1 and the report to the physician. These
failures could place residents at risk for diminished health status. The findings included: A record review of
Resident #1's admission record dated 11/4/2025 revealed an admission date of 4/11/2025 and a discharge
date of 11/1/2025; with diagnoses which included dementia (a general term for a decline in cognitive
function, affecting memory, thinking, and social abilities to the extent that it interferes with daily life). Further
review revealed Resident #1 was a [AGE] year-old male admitted for long term care with ADL needs for
dementia. A record review of Resident #1's care plan dated 11/4/2025 revealed, (Resident #1) has an ADL
self-care performance deficit related to dementia . Resident requires substantial / maximal assistance for
personal hygiene. A record review of Resident #1's physicians orders dated 7/5/2025 revealed the
physician ordered for Resident to receive care related to his indwelling urinary catheter twice a day and as
needed. A record review of Resident #1's physicians orders dated 9/11/2025, revealed, the physician
ordered Resident #1 to have a urinary indwelling catheter to support his urinary retention complicated by
an enlarged prostate; Foley Catheter: Change 22F with 30ml bulb q month every night shift starting on the
11th and ending on the 11th every month. A record review of Resident #1's medication administration
record for October 2025 revealed LVN A documented she instilled Resident #1's urinary indwelling catheter
on 11/11/2025. A record review of Resident #1's medical record for the review period of 11/10/2025 through
10/13/2025 revealed no documentation to detail Resident #1's indwelling urinary catheter, nor his change of
condition or report to the physician of the change in condition. A record review of Resident #1's nursing
progress notes dated 10/12/2025 revealed LVN B at 8:17 AM documented, Note Text: Resident noted with
copious amounts of blood clots following having his foley catheter replace 3 hours prior. Dr. (name) on call
called for Dr. (name), no answer awaiting response.[sic] During an interview on 11/4/2025 at 11:00 AM
Resident #1's Representative stated she was unsatisfied with the care provided for Resident #1. Resident
#1's Representative stated Resident #1 was hospitalized on [DATE] for bleeding related to his indwelling
urinary catheter. Resident #1's Representative stated she learned from LVN B that attempts to change
Resident #1's indwelling urinary catheter were unsuccessful, and the physician ordered for Resident #1 to
be hospitalized for evaluation and treatment. During an interview on 11/4/2025 at 5:50 PM LVN A stated
she was a nurse for the facility and usually worked the 6:00 PM to 6:00 AM shift and had cared for Resident
#1. LVN A stated Resident #1 was a [AGE] year-old male under hospice and facility care. LVN A stated
Resident #1 had a need for a urinary indwelling catheter related to his enlarged prostate urinary retention.
LVN A stated Resident #1 had a history of tugging / pulling on his urinary indwelling catheter and had
caused some bleeding. LVN A stated Resident #1's physician had ordered for Resident #1 to have his
Indwelling urinary catheter changed once a month beginning on 10/11/2025 during the evening shift. LVN A
stated she worked that evening and decided to change the catheter the morning of 10/12/2025 around 5
AM in order to have another nurse available if she had complications. LVN A stated when she attempted to
instill the new catheter she met with resistance and had no urine return flow and had reported the finding to
the next nurse, LVN B. LVN A stated she had not documented the details of the procedure and stated she
believed signing the medication administration record was sufficient. LVN
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675736
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675736
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Yoakum Nursing and Rehabilitation Center
1300 Carl Ramert Dr
Yoakum, TX 77995
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
A stated she had not documented the nurse-to-nurse report either. During an interview on 11/4/2025 at
6:00 PM LVN B stated she was an LVN at the facility and usually worked 6 AM to 6 PM and recalled she
received a report from LVN A on the morning of 10/12/2025 where LVN A had a difficult procedure of
instilling an indwelling foley catheter for Resident #1 and had received a report from a CNA that Resident
#1 had bleeding evidence in his adult brief. LVN B stated she and LVN A assessed Resident #1 with no
return urine flow and LVN B re-attempted to instill a fresh indwelling urinary catheter with no success. LVN
B stated she could not overcome Resident #1's enlarged prostate to reach the bladder evidenced by no
urine return flow. LVN B stated she reported the findings to the physician and received new orders for
Resident #1 to be transferred to the hospital for evaluation and treatment. LVN B stated she believed she
had documented the details of the incident and upon record review stated she had not documented details
to accurately document the chain of events. During a joint interview on 11/05/2025 at 3:20 PM the
Administrator and the DON stated the expectation for accurate records was for staff who provided care
would document the care provided to include enough details to effectively document the care. The
Administrator and the DON stated the facility had a policy for documenting indwelling foley catheterization
and followed the [NAME] guidance and procedures (a series of evidence-based, step-by-step clinical
resources for healthcare professionals, primarily nurses, created by Wolters Kluwer. These online and print
resources provide consistent and safe patient care guidelines at the point of care, offering detailed
instructions, skills checklists, and competency assessments for a wide range of procedures and topics, as
described on the Wolters Kluwer website.) The Administrator and the DON stated the potential negative
outcome for residents could be inaccurate records. A record review of the [NAME] Solutions website
https://procedures.lww.com/lnp/view.do?pId=4420096&hits=inserting,urinary,insertion,catheter,catheters,inserted,insert&a=
11/4/2025, titled Procedures: Indwelling urinary catheter (Foley) insertion, assigned male at birth Revised:
November 17, 2024, revealed, . Documentation associated with indwelling urinary catheter insertion
includes:assessment findingsindication for catheter usedate and time of insertionsize and type of
catheteramount of sterile water used to inflate the balloonintake and output (if ordered)characteristics and
amount of urinecomplicationsname of the practitioner you notifieddate and time of notificationprescribed
interventionspatient's response to those interventionsteaching provided to the patient and family (if
applicable)understanding of that teachingfollow-up teaching needed.
Event ID:
Facility ID:
675736
If continuation sheet
Page 4 of 4