F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews, observations and record review, the facility failed to develop a comprehensive person-centered
care plan based on assessed needs that included measurable objectives and timeframes to meet the
resident's medical, nursing, mental, and psychosocial needs and describes the services that are to be
furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial
well-being for 2 (Resident #15 and Resident #30) of 16 residents reviewed for comprehensive
person-centered care plans.
The facility failed to develop and implement Resident #15's care plan to include oxygen therapy.
The facility failed to develop and implement Resident #30's care plan to include oxygen therapy.
This failure could affect the resident by placing them at risk for not receiving care and services to attain or
maintain the resident's highest practicable physical, mental, and psychosocial well-being.
The findings included:
1. Record review of Resident #15's face sheet dated 02/20/25 revealed a [AGE] year-old-male with an
original admission date of 04/08/24 and a current admission date of 02/03/2025.
Record review of Resident #15's admission MDS assessment dated [DATE]section C, Cognitive Patterns,
revealed a BIMS score of 14 (cognition intact). The MDS did not indicate anything regarding the oxygen or
respiratory therapy.
Record review of Resident #15's care plan dated 02/19/25 revealed no care plan for oxygen diagnosis,
status or equipment.
Record review of Resident #15's physician orders dated 02/14/25 revealed order of Oxygen 2 liters via
nasal cannula.
During an observation of Resident #15 inside his room on 02/18/25 at 8:55 AM and 5:20 PM, Resident #15
was on Oxygen 2 liters via nasal cannula.
2. Record review of Resident #30's face sheet dated 02/20/25 revealed a [AGE] year-old female with an
admission date of 02/01/25. Pertinent diagnoses included unspecified dementia and hypertensive heart
disease without heart failure (prolonged high blood pressure damages the heart without causing
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 15
Event ID:
675773
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
heart failure).
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #30's Comprehensive MDS dated [DATE] section C, cognitive patterns, stated
Resident #30's BIMS score was 4 (severe impairment). Further review of Resident #30's MDS revealed
section O, special treatments, stated Resident #30 received oxygen therapy while a resident in the past 14
days.
Residents Affected - Few
Record review of Resident #30's order summary dated 02/20/25 revealed an active order initiated on
02/01/25 for O2 at 2 liters; may titrate to 4 liters. Every shift for hypoxia.
Record review of Resident #30's care plan dated 02/20/25 did not list oxygen therapy as a focus and
included no interventions related to oxygen therapy in any other focus.
During an observation inside Resident #30's room on 02/19/25 at 9:19 AM, Resident #30 received 4 liters
per minute of oxygen. An interview was attempted with Resident #30, but she was not interviewable.
In an interview with LVN B on 02/19/25 at 9:33 AM, LVN B stated LVNs did not typically update the care
plans. LVN B stated the care plan was typically updated by the MDS nurse, the ADON or the DON. LVN B
stated the nurses did check the care plans for accuracy or to verify residents' preferences or goals.
In an interview with LVN A on 02/20/25 at 11:24 AM, LVN A stated she read residents' care plans to ensure
she was updated on the residents she was assigned. LVN A stated any assessments, changes in care, or
changes in orders were reflected in the care plan. LVN A stated oxygen treatments should be in the care
plan. LVN A stated she never edited the care plans herself. LVN A stated if she saw something wrong with
the care plan, she would notify the ADON or DON. LVN A stated if the care plan was wrong then the nurse
taking care of the resident may not give the resident the most up-to-date treatment.
In an interview with the ADON on 02/20/25 at 11:40 AM, the ADON stated they revised care plans on new
admissions, 5 days afterwards, significant changes, and quarterly. The ADON stated the floor nurses let the
ADON, the DON, or the MDS nurse know if something new needed to be updated. The ADON stated
Resident #15 and Resident #30 should have had their oxygen use in their care plans. The ADON stated if a
resident's care plan was not updated then a nurse may not know what the most appropriate care was for a
resident.
In an interview with the DON on 02/20/25 at 11:57 AM, the DON stated anybody on the interdisciplinary
team could edit care plans. The DON stated the care plan contained preferences, precautions, likes,
dislikes, and activities. The DON stated that anything related to the individualized care of the resident was
put on the care plan. The DON stated that regarding oxygen, the care plans should include they were on
oxygen, the amount, the titration, and when and how it was ordered. The DON stated Resident #15 and
Resident #30 should have had their oxygen use included in their care plans. The DON stated care plans
were updated within 24-48 hours of any new change in the resident. The DON stated care plans needed to
be updated so nurses on the floor had the most current information about how to care for the resident.
Record review of the facility policy titled Comprehensive Care Plan - SOM dated 11/2017 stated the
following:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 2 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
1. The Comprehensive Care Plan will describe treatments and services to assist the resident to attain or
maintain the highest level of physical, mental and psychosocial wellbeing.
2. The comprehensive care plan is based on a comprehensive assessment which includes, but is not
limited to, the MDS, Care Area Assessments, clinical assessments and data collection forms, Therapy
Evaluations, psychosocial and cognitive evaluations, physician assessments/consults.
3. The Interdisciplinary Team will work in coordination with the resident, the resident's family and
responsible party to develop and maintain the comprehensive care plan.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 3 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interviews and record review, the facility failed to store, prepare, distribute, and
serve food in accordance with professional standards for food service safety for 1 of 1 kitchen (K2)
reviewed and 2 of 2 satellite kitchens (SK4 and SK2) for storage, preparation, and sanitation.
1. Satellite Kitchen 4 (SK4)
The facility failed to maintain cleanliness of the steam table holding wells and shelf, that a cleaning
schedule was followed, personal items were not kept in the dry storage room, and all staff wore a hair and
beard net while in SK4.
2.Satellite Kitchen 2 (SK2)
The facility failed to maintain cleanliness of the steam table holding wells and shelf, that a cleaning
schedule was followed, and personal items were not kept in the server room, in SK2.
3. Main Kitchen 2 (K2)
The facility failed to maintain cleanliness of the steam table holding wells and shelf, the convection oven,
the trash cans, a floor blower, and that a cleaning schedule was followed in K2.
The facility failed to ensure spices were kept closed throughout the survey to prevent cross contamination.
The facility failed to keep trash cans covered when not in use.
The facility failed to keep dry storage items tightly sealed in the dry storage area and failed to keep the dry
storage room door closed by using a large rat trap as a door stop throughout the survey.
The facility failed to store walk-in freezer items properly.
The facility failed to ensure personal items were not kept in the service area.
.
These failures could place residents at risk for food contamination and food borne illness.
The findings included:
1. Observation and initial tour of SK4 (satellite kitchen 4th floor) on 02/18/25 at 10:45 am revealed 5 of 5
steam table wells had scaling, flaking, and black dots around the insides at the water line. The bottoms of
the steam table wells had pale yellow scaling on them and debris floating in the water. The underside of the
shelf above the steam table wells was covered in a dark brown substances, some had the appearance of
drips, some were more solid. There were visible personal items in the dry storage area of SK4; a jacket, a
16 oz. partially full bottle of water, and a purse. In another
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 4 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
part of the dry storage area, a different purse. There was no signage indicating a designated area for
personal items in the dry storage area.
In an interview with SERVER 1 on 02/18/25 at 11:05 am regarding SK4, she said there was no cleaning
schedule the SK4 used. She said the dark brown substances on the underside of the steam table wells was
directly over the food. She said the substances had probably dropped onto the food at some point and that
was bad. She said they should not have sent food out because it could make residents sick because of
contamination. She said she had never cleaned the underside of the steam table shelf, and she had worked
at the facility for 3 years.
In an interview with SERVER 2 on 02/18/25 at 11:10 am, she said kitchen staff were supposed to keep
their personal items in the DM's office, which was down the hall from SK4, (approximately 20 paces). She
said her purse was in the dry storage area but should have been in the DM's office. She said she did not
leave her belongings in the DM's office because the lockers did not have locks on them because they were
supposed to supply their own locks, and she did not have a lock for a locker.
In an interview and observation of the DM's office on 02/18/25 at 11:15 am, revealed there was a tray with
thawed raw meat above eggs and liquid eggs in the refrigerator. There was a large rat trap being used to
prop the door open in the K2 dry storage area. He said it should not be there because of contamination and
denied ever seeing rodents in the kitchen areas. The DM stated he did not know why there was a large rat
trap being used to prop the door open in the K2 dry storage area. He did not indicate why the storage area
was open. The DM pointed to a stack of 6 empty lockers with no locks, he said kitchen staff stored personal
belongings in the lockers. He said nothing when informed the lockers were empty and there were personal
items in the dry storage area in SK4. He said he conducted an in-service on personal belongings with his
staff last year when the lockers were delivered and placed. He said he was not monitoring the staff. He said
there was not another in-service regarding personal items and he did not provide any reminders. He said
he was in charge of SK4. He said there was a cleaning schedule, but it just was not posted. He said the
process for getting kitchen repairs resolved was to verbally let the MS know. He said there was no log but
there was an electronic reporting system that no one used, and he did not know why. He said the MS and
department managers utilized a different electronic reporting system. He said he did not know how to use
the electronic reporting system. He said he had worked at this facility for 9 years, working his way up to DM.
In an interview and observation with the DM on 02/19/25 at 5:55 pm revealed he entered SK4 without a
hairnet or beard cover. He said he just went in for a minute. The hairnets were located inside SK4. He said
he would move them back outside the door. He said the food carts would knock the container off the wall
when the hairnet container was outside the door. He said there was no way to don hairnets before entering
SK4 with them being stored away from the door on the opposite wall inside SK4. He said everyone was
required to wear hair and beard nets (if indicated) in the kitchen areas to prevent contamination. The DM
said nothing when asked why he was not wearing the required hair and beard nets.
In an interview with SERVER 1 and observation of SK4 on 02/20/25 at 9:30 am, the steam wells were not
clean. She said she did not know what the yellowish and black substances were around the insides. She
said it was K2 staff's job to clean them, and they took them yesterday to clean them. She said they did not
look clean now. There was no cleaning schedule posted.
2. Observation and initial tour of SK2 (satellite kitchen 2nd floor) on 02/18/25 at 11:35 am revealed 5 of 5
steam table wells had scaling, flaking, and black dots around the insides at the water
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 5 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
line. The bottoms of the steam table wells had pale yellow scaling on them and debris floating in the water.
The underside of the shelf above the steam table wells was covered in dark brown spots, some had the
appearance of drips, some were more solid. There was no cleaning schedule. There was a jacket on a shelf
above clean plates in the server room in SK2.
In an interview with the DC (dining coordinator) for SK2 on 02/18/25 at 11:40 am, she said she had worked
at the facility for 1 year and 8 months. She said there was no cleaning schedule to go by for about 1 1/2
weeks. She said the substance under the shelf above the steam table looked like rust and mold. She said
she had never looked there. She said it was a big health hazard because it could drop into the food and
make residents sick.
In an interview with SERVER 3 for SK2 on 02/18/25 at 11:42 am, he said he cleaned the steam wells
weekly. He said, Last week when asked when the steam table wells were last cleaned. He said there was
no cleaning schedule. He said he knew the chest type freezer needed to be defrosted and needed a new
gasket. He said he did not tell the DC because she already knew. SERVER 3 did not answer but shrugged
his shoulders when asked if the steam table wells and shelf looked clean.
3. Observation and initial tour of K2 (main kitchen 2nd floor) on 02/18/25 at 11:45 am revealed 5 of 5 steam
table wells had scaling, flaking, and black dots around the insides at the water line. The bottoms of the
steam table wells had pale yellow scaling on them and debris floating in the water. The underside of the
shelf above the steam table wells was covered in dark brown spots, some had the appearance of drips,
some were more solid. There was no cleaning schedule. There was a jacket on a shelf above clean plates
in the K2 service area. There was a thick covering of a sticky yellowish substance on the convection oven,
trash cans, and floor blower in K2. Eight of 30 16-ounce containers of spices and cornstarch were open to
air. Trash cans were not covered and emitted a foul odor. A 10-pound bag of dry pasta was open to air in
the dry storage room. The dry storage room door was propped open by a large rat trap as a door stop
throughout the survey.
In an interview with the EC (executive chef) on 02/18/25 at 11:45 am, she said she had worked at this
facility for 8 1/2 years. She said personal items were not allowed in any kitchen area. She said a jacket
placed above clean plates on a shelf in the service area was not supposed to be there and it was not a
designated area for personal items. She said lockers were provided for staff and staff had to provide their
own locks. She said they set up 2 designated drinking areas inside K2, so staff could stay hydrated. She
said no one monitored staff for hand washing after touching the drinks and returning to prep areas. She
said the grease on the convection oven was from the deep fryer which was right next to the convection
oven. She said the grease on the convection oven looked like an accumulation of over a month, because
that was how long it had been since it was cleaned. She said the floor blower had a greasy coating on it
and she did not know how long it had been that way. She said there were no cleaning schedules to follow.
She said it was ok for the thawed raw meat to be in the refrigerator above egg products. She said all dry
storage items should be covered or sealed tightly, labeled, and dated including spices and cornstarch
because cross contamination could occur and make residents sick if consumed. She said she did not know
who left the pasta exposed to air in the dry storage room or how long it had been that way. She said she
had no idea who or when the large rat trap was used to prop open the dry storage room door. She said the
dirtiness of K2 was a health hazard because there were several opportunities for cross contamination. The
EC did not answer when asked what her part was in the education of staff. The EC said the trash cans
should be covered when not in use and there was an odor of vomit near one of the uncovered trash cans.
She said the uncovered trash could attract gnats, flies, ants, and rodents and having bugs in the kitchen
could make people sick.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 6 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
In an interview with the COOK and return visit to K2 on 02/20/25 at 9:30 am revealed the large rat trap was
propping the dry storage door open and spices were open to air. There was ice accumulation around the
fan in the walk-in freezer, boxes of food were stacked to the ceiling, several boxes of food items were open
to air, and the lighting was inadequate. The COOK said boxes were supposed to be at least 6 inches from
the ceiling in the walk-in freezer because they could block water hydrants and become a fire hazard. She
said everyone was responsible for making sure the boxes of food were sealed tightly to prevent freezer burn
and if ice accumulated on the food, it would affect the taste and possibly make the residents sick. She said
the product would have to be thrown away if it had ice or freezer burn on it. She said dented pans, such as
the food mill, no longer had a good seal and it could harbor bacteria in the crevices and dents and relay it to
the residents and make them sick. She said the food mill was used this morning. She said the spices and
cornstarch should have been closed tightly to prevent cross contamination.
In an interview with the EC (executive chef) on 02/20/25 at 09:45 am, she showed this surveyor a cleaning
schedule dated February 2025 with all cleaning and sanitation tasks indicating done. She said she did not
monitor staff completion of the tasks. She said, According to the completed cleaning schedule, the kitchen
should be spotless. She said the kitchen was far from spotless.
In an interview with DSD (dining services director) on 02/20/25 at 10:15 am, he said he started working at
the facility 4 months ago and was responsible for the entirety of the satellite kitchens, the main kitchen, and
the kitchen staff. He said he knew about the lack of cleaning, training, faulty equipment, old steam wells and
carts, shelving, and safety issues. He said he had made lists to submit to MS so he could get it to corporate
for approval. He said he first submitted the lists to the ex-administrator within 4 months ago. He said he had
notified the current ADM of how bad things were in the kitchen and she was working with him to get things
fixed. He said he then submitted the lists to MS on 01/15/25 and corporate denied everything on the list on
02/14/25 and told him the items were supposed to be part of the EC's monthly budget. He said the MS was
working on that budget now. He said the process for reporting kitchen items that needed repair, or
replacement was to report it to the EC and she would handle it. He said he learned how to use the facility
electronic reporting system about a month ago. He said he entered RD (registered dietician) requests, but
he could not retrieve them from the electronic reporting system and did not know how to do it. He said the
facility was without a DM for about a year. He said he was responsible for monitoring the satellite kitchens
and staff. He said the DM (dietary manager) was supposed to monitor healthcare staff and the EC
(executive chef) was supposed to monitor main kitchen staff (K2). He said his last conducted in-service with
kitchen staff was 01/21/25. He said he did daily walk-throughs in all kitchen areas and found multiple
failures but would not say what they were. He said there were no records for any training that he could find.
He said his plan was to continue teaching and introduce all kitchen staff to the facility's kitchen training
catalog, which he said none of the kitchen staff had ever seen. He said the kitchen did not have proper
cleaning solutions or cleaning equipment when he started working here.
In an interview with the RD (registered dietician) on 02/20/25 at 12:25 pm, she said she had been at this
building since November 2024. She said she talked with the kitchen staff last month about sanitation, tray
cards, anything related to kitchen operations, prep, temps, etc. She said she would obtain the training she
had conducted. She said she conducted walk-throughs in the kitchen and the satellite kitchens during her
visits to the facility. She said she had been conducting process improvement plans (PIPs) on sanitation and
equipment. She said the kitchen and satellite kitchens were supposed to be following cleaning schedules.
She said the ADM had been helpful in advocating with corporate to get the equipment and supplies needed
to improve the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 7 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
kitchen.
Level of Harm - Minimal harm
or potential for actual harm
In an interview with the MS (maintenance supervisor) on 02/20/25 at 2:33 pm, he said he worked at the
facility for 10 years. He said the process of reporting kitchen repairs or replacement equipment was for
them to call the receptionist at the front desk and report it to them because the receptionists had been
trained to use the facility electronic reporting system. He said he made walk throughs through all the
kitchen areas every Sunday. He said the staff always told him Everything was fine. He said the electronic
reporting system had been in place at least 5 years. He said the list the DSD (director of dining services)
created and presented to him for approval by corporate was now in the process of being refined by himself.
He said he would resubmit it to corporate asset management once he was done refining the list. He said
the ADM was made aware of changes before resubmitting the request. He said he had documentation of
these exchanges that he would provide. He said he was not aware of the ice build-up, stacked boxes to the
ceiling, and lighting in the walk-in freezer, or the rat trap utilized as a door stop for the dry storage room in
K2. He said there was a red line placed around the inside of the walk-in freezer to indicate how high the
boxes could be stacked.
Residents Affected - Many
In an interview with the ADM on 02/20/25 at 5:09 pm, she stated performance plans via QAPI (Quality
Assurance and Performance Improvement) were initiated on 09/25/24 regarding all aspects of the kitchen
and satellite kitchens. She said PIPs (performance improvement plans) included corrective actions for the
DM. She said turnover was high in the kitchen probably due to the pay and she had no control over
providing higher wages. She said salaries and retention for kitchen staff were also part of QAPI. She said
she was working with the MS, RD, and all kitchen staff to improve the quality of food, moral, sanitation and
knowledge bases.
Record review of in-services for the last 3 months revealed the following:
*New Menu Cards/Service/Record Keeping dated 01/21/25 via the DSD included daily meetings and
production, record keeping, proper storage, cleaning schedules, and hairnets was added to the page.
* Satellite Kitchens, nourishment rooms, labeling and dating for safe storage of food dated 01/30/25 via the
RD.
*Personal belongings dated 02/19/25 via the DM included personal belongings are to be stored in
designated areas: lockers in manager's office, lockers in storage room, lockers in restrooms.
Record review of the facility's electronic reporting system requests for the kitchen areas indicated the
following: dated
*08/05/24 for air conditioner,
*09/25/24 for a baseboard,
*10/02/24 (x2) for a light switch and relocate,
*10/25/24 for steamtable,
*01/03/25 for not working,
*01/08/25 for air conditioner check,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 8 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
*01/09/25 for assemble, and 01/23/25 for air conditioner. All entries were made by the DM.
Level of Harm - Minimal harm
or potential for actual harm
Record review of corrective action documents on the DM indicated the following:
*06/28/17 for poor performance,
Residents Affected - Many
*10/02/17 for poor performance,
*10/04/17 for poor performance,
*11/13/23 for poor performance,
*10/25/24 for poor performance (final reminder).
Further review revealed an action plan for the DM initiated on 01/27/25 indicated Weekly meetings were to
be conducted every Monday. Notes from the 02/10/25 meeting indicated the DM was improving. There was
no meeting for 02/17/25.
Record review of the facility policy revised 01/11/24, titled Equipment Maintenance revealed under policy:
The maintenance department is responsible for foodservice equipment maintenance. Procedure: 1. The
maintenance department is responsible for inspecting equipment annually, or more often, if needed, to
ensure proper working order. 2. The food and nutrition department should notify maintenance if equipment
is not working properly.
Record review of the facility policy revised 06/2024, titled, Food Storage revealed under policy: All foods
must be stored in a manner that maximizes nutrient retention, quality, and food safety. 2. The storerooms
and walk-ins should be maintained free from dirt, dust, insects, rodents or any potential sources of
contamination. 3. All foods should be stored on storeroom shelving that is no less than 6 inches from the
floor and at least 18 inches from the sprinklers on the ceiling.
Record review of the facility policy revised 07/11/24, titled, Food Storage revealed 4. Thawing: .Thaw meat
preferably by placing in deep pans and setting on lowest shelf in refrigerator.
Record review of the facility policy revised 04/06/2023, titled, Dry Storage Chart revealed Cornstarch
should be kept tightly closed. Pasta dry-once opened, store in airtight container. Spices and herbs, store in
airtight containers in dry places away from sunlight and heat.
Record review of the facility policy revised 12/2024, titled, Hair Restraints revealed under policy overview:
All associates working in food preparation must wear hair restraints. Under policy detail: 1. All hair must be
kept covered. 5. Beards must be covered with a beard restraint.
Record review of the facility policy revised 05/18/202, titled, Personal Hygiene/Safety/Food
Handling/Infection Control revealed policy: Guidelines for personal hygiene to promote a safe and sanitary
department must be followed: 3. Head covering worn: c. Beards, mustaches, or any body hair that may be
exposed (i.e., arms) must be covered. 4. Conduct: c. Eating and drinking are not permitted in food
preparation and service areas. 5. Designated area for employee personal belongings: a. An area in the
director of food and nutrition office or dry storage area may be designated as a separate employee
personal belonging area with signage. B. Personal belongings, beverages and/or food may be stored in the
designated area.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 9 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Record review of the facility policy revised 08/31/18 titled, Cleaning Schedules under policy: The food and
nutrition services staff shall maintain the sanitation of the food and nutrition department through compliance
with written, comprehensive cleaning schedules developed for the community by the director of food and
nutrition services or other clinically qualified nutrition professional. Community satellite kitchens will be held
to the same sanitary standards as the main kitchen, utilizing a comprehensive cleaning schedule specific to
each kitchen.
Event ID:
Facility ID:
675773
If continuation sheet
Page 10 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to maintain an infection control program
designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and
transmission of communicable disease and infections for 3 of 12 residents (Residents #15, #33, and #152)
observed for infection control practices.
Residents Affected - Some
The facility failed to post Enhanced Barrier Precaution signs outside the rooms of Resident #'s 15, 33 and
152.
These failures could place residents, staff, and visitors at risk of cross contamination and/or infection.
Findings included:
1. Record review of Resident #15's face sheet dated 02/20/25 revealed a [AGE] year-old-male with an
original admission date of 04/08/24 and a current admission date of 02/03/2025. Diagnoses included
Squamous Cell Carcinoma of Skin, Scalp, and Neck (a type of skin cancer that was caused by an
uncontrolled growth of abnormal squamous cells).
Record review of Resident #15's admission MDS assessment dated [DATE], section C, Cognitive Patterns,
revealed a BIMS score of 14 (cognition intact). Section M of the MDS indicated Resident #15 had one or
more unhealed pressure ulcers or injuries, as well as moisture associated skin damage and application of
nonsurgical dressing. Section N of the MDS revealed Resident #15 was on an antibiotic.
Record review of Resident #15's order summary dated 02/06/25 revealed Resident #15 had an antibiotic
ordered for a bacterial infection, as well as wound care to an ulcerating cancer wound to the top of the
head.
During an observation on 02/18/25 at 5:20 PM LVN C performed wound care on Resident #15 with only
gloves and no gown.
In an interview with LVN-C on 02/18/25 and 5:30 PM she revealed that no gown was worn due to Resident
#15 was not on EBP, but had he been, she would have worn a gown to prevent cross contamination.
In an interview with the ADON on 02/19/25 at 9:45 AM, the ADON stated she was not sure what Resident
#15's antibiotic was for, but she had known about his open wound that he had been getting wound care for,
and the antibiotic was carried over and re-ordered from his hospital stay.
2. Record review of Resident #33's face sheet dated 02/20/25 revealed a [AGE] year-old female with an
admission date of 01/24/25. Pertinent diagnosis included a blister to the right lower leg.
Record review of Resident #33's Comprehensive MDS assessment dated [DATE] section C, Cognitive
Patterns, revealed a BIMS score of 15 (cognition intact). Section M, Skin Conditions, revealed Resident #33
was at risk of developing a pressure ulcer, but did not have one at the time of asssessment.
Record review of Resident #33's care plan dated 02/20/25 listed the focus The resident has potential/actual
impairment to skin integrity initiated on 01/26/25 and revised on 02/07/25. A pertinent
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 11 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
intervention listed for the focus included: Keep skin clean and dry. Use lotion on dry skin. Do not apply to
area of skin breakdown, wound or between toes initiated on 01/26/25.
Record review of Resident #33's order summary dated 02/20/25 revealed an active order initiated on
02/14/25 for Cleanse blistered areas to the right anterior and inner lateral leg with normal saline and 4x4
(inch) gauze, pat dry with gauze, apply [skin protective wipe], and leave open to air.
3. Record review of Resident #152's face sheet dated 02/20/25 revealed a [AGE] year-old female with an
admission date of 02/08/25. Pertinent diagnosis included malignant neoplasm of brain (cancerous tumor
that originates in or spreads to the brain).
Record review of Resident #152's PPS MDS assessment dated [DATE] section C, Cognitive Patterns,
revealed a BIMS score of 14 (cognition intact). Section M, Skin Conditions, revealed Resident #152 had a
surgical wound. Section N, Medications, revealed Resident #152 was taking an antibiotic.
Record review of Resident #152's care plan dated 02/20/25 listed the focus The resident is on IV
Medications. Infection of scalp incision initiated on 02/08/25.
Record review of Resident #152's order summary dated 2/20/25 revealed an active order initiated on
02/18/25 for Vancomycin HCL (Antibiotic) Intravenous Solution Reconstituted 1 GM. Use 1 gram
intravenously every 12 hours for INFECTION.
During an observation on 02/19/25 at 11:00 AM of the resident halls, there were no EBP signs posted on
Resident #15, #33, and #152's doors.
During an observation on 02/20/25 at 10:11 AM inside Resident #152's room, LVN A hooked up the
Vancomycin medication to Resident #152's PICC line with gloves only and no gown.
In an interview with LVN A on 02/20/25 at 11:26 AM, LVN A stated she was unsure of what the difference
between standard precautions and EBP were, but she would find out. LVN A stated she thought EBP was
someone with a Foley catheter or wound care, and if a resident was on EBP she should put on both gown
and gloves prior to going into the room to provide care. LVN A stated it was the manager or admitting
nurse's job to put up the EBP signs and carts.
In an interview with the IP on 02/20/25 at 11:17 AM, she stated she had to take a class through the CDC to
become the IP and learn about the different precautions. The IP stated that with standard precautions, they
were utilized on everyone, anytime you touch anyone, but with EBP, it was more detailed and more
enhanced precautions for residents with things such as MDRO infections, oozing wounds, vomiting,
diarrhea, Foley catheters, rectal tubes, and other similar things. The IP stated she had not reviewed the
EBP policy recently, and generally only worked the weekends, so she was not sure how many residents
they had or should have had on EBP. The IP stated that typically, the IP, ADON, or DON determined which
residents needed EBP and let the floor nurses know where to place the signs and carts. After reviewing the
facility's infection control policy, the IP stated all G-tubes, PICC lines and draining wounds required EBP.
In an interview with the ADON on 02/20/25 at 11:41 AM, the ADON stated standard precautions were for
residents with infections like C-diff, and EBP was more for residents with Foley catheters, G-tubes, MDROs.
The ADON stated the nurses and staff identified the residents on EBP by the signs on the doors, but they
also identified which residents required EBP by looking at their residents and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 12 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
reviewing their charts and orders. The ADON stated EBP included gowns and gloves in conjunction with the
signs on the doors, and if the proper precautions were not utilized, cross contamination could occur, and
infections could be transmitted.
In an interview with the DON on 02/20/25 at 11:50 AM, the DON stated EBP was less than contact
precautions but more than standard precautions. The DON stated EBP should be utilized with close contact
such bathing or doing wound care on residents with open wounds, PICC lines, other lines or tubes. The
DON stated that based on their policy, any resident with an open wound, especially if they had an infection
and were susceptible, should be on EBP. The DON stated if residents had a PICC line and had MRSA, they
should be on EBP. The DON stated it was subjective as to who determined the precautions, but the
admissions nurse typically caught it first and placed the resident on EBP. The DON stated the ADON
followed up the next morning in morning rounds to make sure everyone was placed on the proper
precautions, and if they had an open wound and were getting wound care, such as Resident #15 and
Resident #33, they should be on EBP.
Record review of the facility's Enhanced Barrier Precautions Policy, dated 09/2022 and revised 02/2025,
revealed EBPs should be utilized (in conjunction to standard precautions) to reduce transmission of
MDROs that employs targeted gown and glove use during high contact resident care activities. Gloves and
gowns may be applied prior to performing high-contact resident care activity; Personal protective equipment
was changed before caring for another resident; face protection may be used if there was also a risk of
splash or spray.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 13 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to maintain all kitchen equipment in
safe operating condition for 1 of 1 kitchen (K2) reviewed and 1 of 2 satellite kitchens (SK2) reviewed for
safe operating equipment.
Residents Affected - Some
The facility failed to maintain a chest type freezer with heavy ice build-up on the inside walls, bottom, and lid
in SK2.
The facility failed to maintain and remove a 4-foot X 3-foot char broiler that did not work, had no griddle on
it, and was connected to the gas line in K2.
The facility failed to maintain and remove dented holding pans and dented prep equipment (food mill) in K2.
The facility failed to maintain the walk-in freezer by not allowing ice accumulation around the fan and low
lighting in K2.
These failures could cause food-borne illness from equipment not being maintained and/or cleaned
effectively.
Findings include:
Observation and initial tour of SK2 (satellite kitchen 2nd floor) on 02/18/25 at 11:35 am revealed a chest
type freezer had heavy ice build-up on the inside walls, bottom, and lid and a removable black substance
on the gasket. The walk-in freezer in K2 had full boxes of food stacked to the ceiling and ice partially
covering the fan. The walk-in freezer was dimly lit.
In an interview with the DC (dining coordinator) for SK2 on 02/18/25 at 11:40 am, she said she had worked
at the facility for 1 year and 8 months. She said SERVER 3 was responsible for letting her know when
equipment needed repair. She said the process for getting kitchen issues resolved was she or SERVER 3
would verbally tell maintenance. She said the chest type freezer needed to be defrosted for 2-3 weeks. She
said the chest type freezer lid needed a new gasket. She said the gasket had been cleaned about 2 weeks
ago. She said the gasket had mold on it now.
In an interview with SERVER 3 for SK2 on 02/18/25 at 11:42 am, he said he knew the chest type freezer
needed to be defrosted and needed a new gasket. He said he did not tell the DC because she already
knew. SERVER 3 did not answer but shrugged his shoulders when asked if the freezer looked clean.
In an interview with the EC (executive chef) on 02/18/25 at 11:45 am, she said she had worked at this
facility for 8 1/2 years. She said the char broiler had not worked for over 2 years and she had been trying to
get maintenance to remove it. She said she had brought it up several times to the ADM and MS but had no
proof because they relayed maintenance requests and repairs only verbally. She said it was not safe to
have the char broiler in that condition because it was missing a griddle, the gas tubes were exposed, and it
was still hooked up to the gas line. She said it was a fire hazard.
In an interview with the COOK and observation in K2 on 02/20/25 at 9:30 am revealed the dented food mill
was dirty with food on a prep cart, there was ice accumulation around the fan in the walk-in freezer, boxes
of food were stacked to the ceiling, and the lighting was inadequate. The COOK said
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 14 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675773
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookdale Trinity Towers
317 N Carancahua
Corpus Christi, TX 78401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Level of Harm - Minimal harm
or potential for actual harm
boxes were supposed to be at least 6 inches from the ceiling in the walk-in freezer because they could
block water hydrants and become a fire hazard. She said dented pans, such as the food mill, no longer had
a good seal and it could harbor bacteria in the crevices and dents and relay it to the residents and make
them sick. She said the food mill was used this morning. She said the spices and cornstarch should have
been closed tightly to prevent cross contamination.
Residents Affected - Some
In an interview with DSD (dining services director) on 02/20/25 at 10:15 am, he said he started working at
the facility 4 months ago and was responsible for the entirety of the satellite kitchens, the main kitchen, and
the kitchen staff. He said he knew about the lack of cleaning, training, faulty equipment, old steam wells and
carts, shelving, and safety issues. He said there was equipment not tagged out or inoperable such as the
char broiler. He said the char broiler had been inoperable for at least 5 years. He said it was still hooked up
to gas and that it was a safety issue. He said he had made lists to submit to MS so he could get it to
corporate for approval. He said he first submitted the lists to the ex-administrator within 4 months ago. He
said he had notified the current ADM of how bad things were in the kitchen and she was working with him
to get things fixed. He said the process for reporting kitchen items that needed repair, or replacement was
to report it to the EC and she would handle it. He said he learned how to use the facility electronic reporting
system about a month ago. He said he did daily walk-throughs in all kitchen areas and found multiple
failures but would not say what they were. He said there were no records for any training that he could find.
In an interview with the MS (maintenance supervisor) on 02/20/25 at 2:33 pm, he said he worked at the
facility for 10 years. He said the process of reporting kitchen repairs or replacement equipment was for
them to call the receptionist at the front desk and report it to them because the receptionists had been
trained to use the facility electronic reporting system. He said he made walk throughs through all the
kitchen areas every Sunday. He said the staff always told him Everything was fine. He said the electronic
reporting system had been in place at least 5 years. He said he was not aware of the ice build-up, stacked
boxes to the ceiling, and lighting in the walk-in freezer, the condition of the chest freezer in SK2, or the char
broiler in K2. He said there was a red line placed around the inside of the walk-in freezer to indicate how
high the boxes could be stacked. He said he was informed about the chest freezer this morning. He said the
facility had no roach problems. He said ants and flies were seasonal. He said there had been no rodent
problems in the last few years. He said there were rodents 10 years ago when he first got there, but none
since.
In an interview with the ADM on 02/20/25 at 5:09 pm, she stated performance improvement plans via QAPI
(Quality Assurance and Performance Improvement) were initiated on 09/25/24 regarding all aspects of the
kitchen and satellite kitchens. She said she was working with the MS, RD, and all kitchen staff to improve
the quality of food, moral, sanitation and knowledge bases.
Record review of the facility policy revised 01/11/24, titled Equipment Maintenance revealed under policy:
The maintenance department is responsible for foodservice equipment maintenance. Procedure: 1. The
maintenance department is responsible for inspecting equipment annually, or more often, if needed, to
ensure proper working order. 2. The food and nutrition department should notify maintenance if equipment
is not working properly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675773
If continuation sheet
Page 15 of 15