F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide pharmaceutical services including
procedures that established a system of records of receipt and disposition of all controlled drugs in
sufficient detail to ensure an accurate reconciliation for 4 of 5 carts (Carts 1, 2, 3, and 4) reviewed for
securing controlled drugs.
The facility failed to ensure all controlled drugs were received and counted according to facility procedure
when nursing staff failed to document the count of controlled drugs on the medication carts.
MA A failed to secure controlled drugs on cart #3.
This failure could place residents at risk for misappropriation of their medications or not receiving the
therapeutic benefits from medications because there are not available.
Findings included:
Cart 1:
Review of a narcotic count sheet dated September 2023 for the nursing medication cart for the 100-hall
showed:
On 09/01/23 at the end of the 6:00 a.m. to 2:00 p.m. shift there were a total of 16 cards which indicated the
number of controlled drugs in the cart. On 09/01/23 during the 2:00 p.m. to 10:00 p.m. shift there were 18
cards. There was no documentation as to why there were two additional cards on the cart. On 09/01/23 the
count for the 10:00 p.m. to 6:00 a.m. shift there were 16 cards. There was no documentation of what
happened to the 2-missing cared shown on the 2:00 pm to 10:00 pm shift.
On 09/02/23 during the 6:00 a.m. to 2:00 p.m. shift there were 16 cards. On the 2:00 p.m. to 10:00 p.m. the
number of cards was left blank. On the 10:00 p.m. to 6:00 a.m. shift there was 18-2. (18 minus 2). There
was no documentation as to why this entry was made.
On 09/03/23 during the 6:00 a.m. to 2:00 p.m. shift there were 16 cards. On the 2:00 p.m. to 10:00 p.m. shift
the number of cards was left blank.
An observation and record review on 09/03/23 at 10:21 a.m. of the nursing medication cart for the 100-hall
showed an entry for 09/03/23 for the 10:00 p.m. to 6:00 a.m. showing 16 cards. (The entry
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675774
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675774
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legend Healthcare and Rehabilitation - Greenville
2300 Jack Finney Blvd
Greenville, TX 75402
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
had been made for a future shift). Observation of the number of cards in the cart on 09/03/23 at 10:25 a.m.
showed 16 cards in the cart.
During an interview on 09/03/23 at 10:21 a.m. LVN C said she works the 100-hall. LVN C said she
completed a narcotic count this morning with the 10:00 a.m. to 6:00 a.m. Nurse. LVN-C said she not only
counts the sheets but counts each pill on each card. LVN C said the count this morning showed 16 cards
and all pills were accounted for in the cart. LVN C said there were two cards that went from the nurse's cart
to the medication cart because the medication was changed to a routine medication and not a PRN (As
needed) medication. LVN C said when the medication was changed to the medication aide cart, whomever
moved the medication wrote a minus 2 on the narcotic count sheet showing the two cards had been
removed.
During an interview on 09/03/23 at 10:47 a.m. LVN/ADON said she did not remove the narcotics from the
nursing cart on 100-hall to the medication cart on 100-hall. LVN/ADON said more in-service was needed on
facility procedures for handling narcotics including transferring narcotics from one cart to the other.
LVN/ADON the training needed to include discontinued medication and documentation of narcotics.
LVN/ADON said each pill is counted during the narcotic count at the end of each shift or when the keys to
the cart are given to another nurse or medication aide. LVN/ADON said the count sheet is used to
document the count had been completed before the keys were passed as well as the number of count
sheets on the cart at the time of the count. LVN/ADON said there had been a problem with missing count
sheets and that is why the number of count sheets are also counted during the narcotic count. LVN/ADON
said the nurses/medication aides are to count each pill on each card and count the number of count sheets
on the cart to ensure none of the narcotic are missing. LVN/DON said staff failed to accurately document
the count had been performed.
Cart 2:
Review of a narcotic count sheet dated September 2023 for the Medication Aide cart for the 100-hall
showed:
On 09/01/23 at the end of the 6:00 a.m. to 2:00 p.m. shift there were a total of 21 cards which indicated the
number of controlled drugs in the cart. On 09/01/23 during the 2:00 p.m. to 10:00 p.m. shift there were 21
cards. On 09/01/23 the count for the 10:00 p.m. to 6:00 a.m. shift there were 24 cards. (The 24 had been
written over what appeared to be 22) There was no documentation of why the increase from 21 cards to 24
cards.
On 09/02/23 during the 6:00 a.m. to 2:00 p.m. the number of cards was left blank. On the 2:00 p.m. to 10:00
p.m. the number of cards showed 20. There was no documentation as to why the number of cards changed
from 24 to 20. On the 10:00 p.m. to 6:00 a.m. shift there was 19. There was no documentation as to why the
number of cards changed from 20 to 19.
On 09/03/23 during the 6:00 a.m. to 2:00 p.m. shift the number of cards was blank.
An observation and record review on 09/03/23 at 10:26 a.m. of the medication aide cart for the 100-hall
showed an entry for 09/03/23 for the 10:00 p.m. to 6:00 a.m. showing 19 cards. (The entry had been made
for a future shift). Observation of the number of cards in the card on 09/03/23 at 10:28 a.m. showed 19
cards in the cart.
During an interview on 09/03/23 at 10:21 a.m. LVN C said during med count she would count all the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675774
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675774
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legend Healthcare and Rehabilitation - Greenville
2300 Jack Finney Blvd
Greenville, TX 75402
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
pills and the cards. LVN C said she was to also count the number of sheets to ensure none of the count
sheets are missing and record the number of sheets on the count sheet when she completes the count.
LVN C only the DON or the ADON are to remove narcotics or count sheets from the cart.
Cart #3:
Residents Affected - Some
Observation on 09/03/23 at 10:35 a.m. showed the cart was on the 300-hall in front of room [ROOM
NUMBER]. The door to room [ROOM NUMBER] was closed. The outside lock to the cart was unlocked. MA
A was observed exiting the room.
During an interview on 09/03/23 at 10:35 a.m. MA A said she was the medication aide for the 300-hall. MA
A said she was in room [ROOM NUMBER] taking the blood pressure of the resident before administering
his medication. MA A said she left the cart unlocked and should have locked the cart before going into the
resident's room to take his blood pressure. MA said she conducted a count with LVN A at the 6:00 a.m.
when she started her shift. MA A said she did not sign the count sheet showing the count had been
completed. MA A said there is only one card of narcotics in the 310-317 cart.
During an interview on 09/03/23 at 10:35 a.m. LVN A said he is the charge nurse for the 300-hall. LVN A
said he counted the cart with MA A this morning at the start of her shift. LVN A said he failed to document
the count was completed. LVN said all narcotics should be counted before the keys are given to another
staff. LVN said there is only one card of narcotics in the 310-317 cart.
Review of a narcotic count sheet dated September 2023 for the Medication Aide cart for the 310-317 hall
showed:
On 09/01/23 at the end of the 6:00 a.m. to 2:00 p.m. shift there was a total of 1 card which indicated the
number of controlled drugs in the cart. On 09/01/23 during the 2:00 p.m. to 10:00 p.m. shift there was 1
card. On 09/01/23 the count for the 10:00 p.m. to 6:00 a.m. shift there was 1 card.
On 09/02/23 during the 6:00 a.m. to 2:00 p.m. there was 1 card. On the 2:00 p.m. to 10:00 p.m. the number
of cards showed 1. On the 10:00 p.m. to 6:00 a.m. shift the number of cards was left blank.
On 09/03/23 during the 6:00 a.m. to 2:00 p.m. shift the number of cards was blank.
Cart #4:
Review of a narcotic count sheet dated September 2023 for the Medication Aide cart for the 200-hall
showed:
On 09/01/23 at the end of the 6:00 a.m. to 2:00 p.m. shift there were a total of 33 cards which indicated the
number of controlled drugs in the cart. On 09/01/23 during the 2:00 p.m. to 10:00 p.m. shift the signatures
were left blank and the count was 33. On 09/01/23 the count for the 10:00 p.m. to 6:00 a.m. shift there were
33 cards.
On 09/02/23 during the 6:00 a.m. to 2:00 p.m. the number of cards was 33. On the 2:00 p.m. to 10:00 p.m.
the number of cards showed 33. On the 10:00 p.m. to 6:00 a.m. shift there were 33.
On 09/03/23 during the 6:00 a.m. to 2:00 p.m. shift the number of cards was blank. There was an entry of
33 cards for the 10:00 p.m. to 6:00 a.m. shift. (The entry had been made for a future shift).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675774
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675774
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legend Healthcare and Rehabilitation - Greenville
2300 Jack Finney Blvd
Greenville, TX 75402
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
An Observation of the number of cards in the cart on 09/03/23 at 12:20 p.m. showed 33 cards in the cart.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 09/03/23 at 12:20 p.m., LVN B said she was the charge nurse for the 200-hall. LVN
B said she did the narcotics count with the nurse going off shift when she started this morning at 6:00 a.m.
LVN B said she failed to enter the number of cards on the count sheet after completing the count. LVN B
said she was not sure why the nurse signed showing the count was 33 on the upcoming night shift, but
more than likely it was done in error.
Residents Affected - Some
During an interview on 09/08/23 at 9:10 a.m., the DON said she just started as the DON this week. The
DON said she is concerned with the security of the narcotics and had updated the narcotics log and
provided training to all nursing staff on conducting a narcotic count, documentation of when narcotics are
received, administered, or discontinued. The DON said she also provided training to nurses on what to do
when residents are discharged home or go out on leave. The DON sad she and the ADON are responsible
for monitoring the carts to ensure nursing staff are accounting for all narcotics each shift. The DON said two
nurses are required to sign when a narcotic is delivered, when the narcotic is placed on the medication
cart, and when the narcotic is removed. The DON said this information will be recorded and reconciled with
the count sheet during the narcotic count each shift and any variation in the count will immediately reported
to the DON or the ADON.
During an interview on 09/08/23 at 11:00 a.m. the Administrator said the concerns of the narcotic count
was identified at the beginning of August 2023 when some medications were found to be missing. ADM
said it was addressed in the QAPI meeting on July 31, 2023. ADM said the new DON had implanted a new
count sheet that required two nurses to sign any time a narcotic was delivered or removed from the
medication carts. ADM said the DON and/or the ADON will monitor to ensure narcotics are accounted for
and kept secure.
Review of in-service records dated 09/03/23 showed nursing staff received training on Discharging a
resident with medication, Residents discharging to the hospital, Discrepancies in narcotic count, and
Narcotic count.
Review of in-service records dated 06/30/23 showed Discharging Home and Narcotics .Narcotic count
sheet signed by 2 nurses the total medication sent with resident upon discharge. Resident/family must sign
to verify medications released to them.
Review of Quality Assurance and Performance Improvement (QAPI) dated 07/31/23 showed the issue of
narcotics count and security was addressed at the meeting. The Medical Director was not present at the
meeting.
Review of the facility policy for Controlled Medication-Storage and reconciliation dated 01/2022 showed It is
the policy of this facility to safeguard access and storage of controlled drugs listed in Schedule II of the
Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse using
separately locked, permanently affixed compartments .This facility will maintain a process for monitoring,
administration, documentation, reconciliation and destruction of controlled substances. 8. A reconciliation or
physical inventory of all controlled medications is conducted by two licensed nurses and is documented on
an audit record at each shift change. Alternatively, the shift change audit may be recorded on the
accountability record if there is a designated column for the audit. ? The reconciliation at shift change
includes controlled medications stored under refrigeration and those stored in emergency kits .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675774
If continuation sheet
Page 4 of 4