F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on interview, observation, and record review, the facility failed to provide a safe, clean, and
comfortable environment for residents on 5 (halls 100, 200, 400, 500 and 600) of 6 halls reviewed. The
facility failed to provide a comfortable environment on 12/09/25 when the surveyor observed CNA C
spraying a strong scented perfume down the 200 hall. The facility failed to provide a clean and comfortable
environment on 12/09/25 when the surveyor observed 2 32-gallon trash bins on the 100, 200, 400, 500 and
600 hall. The facility failed to provide a safe environment on 12/09/25 when the surveyor observed unlocked
mechanical lift were observed unlocked on halls 100 and 200. The facility failed to provide a safe
environment on 12/10/25 when the surveyor observed an unlocked mechanical lift and shower bed on the
100 hall and an unlocked mechanical lift on the 200 hall. These failures could place residents at risk of an
unsafe and diminished quality of life. Findings included:During an observation on 12/09/25 at 10:15 a.m.,
32-gallon trash bins with an odor of urine and feces that could be smelled down hall 200,2 32 - gallon trash
bins were observed on 100, 200, 400, 500 halls. mechanical lifts were observed unlocked on halls 100 and
200.During an observation on 12/09/25 at 10:50 a.m., CNA C was observed spraying a strong perfume
down the hall 200 and no residents were observed in the hallway at that time.During an interview on
12/09/25 at 11:00 a.m., the Treatment Nurse stated the spray could affect residents with respiratory
concern/issues and could cause an adverse reaction. The Treatment Nurse stated she would notify the
DON so that staff could be in-serviced.During an interview on 12/09/25 at 11:30 a.m., LVN D stated
sometimes the residents complained of the smell of urine and feces. LVN D stated CNA C sprayed the
perfume close to the ground to prevent it from affecting residents with respiratory issues.During an
interview on 12/09/25 at 1:19 p.m., CNA C stated she sprayed the perfume low to the ground because the
hallway was smelly, and residents complained about the smell.During an interview on 12/09/25 at 2:10 pm,
CNA F stated she brought Febreze to spray instead of perfume to help with the odor.During an interview on
12/09/25 at 2:40 p.m., the Admin stated the Hoyer lift could not be locked because life safety told her that
the equipment had to be movable. The Admin stated the equipment on the Egress pathway could not be
locked.During an observation on 12/10/25 at 5:15 a.m., the surveyor observed an unlocked mechanical lift
and shower bed on the 100 hall and an unlocked mechanical lift on the 200 hall.During an observation and
interview on 12/10/25 at 6:30 a.m., the ADON moved the mechanical lift and the shower bed out of the
hallway. The ADON stated he moved the equipment to prevent residents from falling and removed the
equipment from the floor.During an interview on 12/10/25 at 1:10 p.m., the Admin stated equipment in the
hallway had to be left unlocked because of the egress pathway and she was going by what Life Safety told
her.Record review of email to surveyor from Life Safety Director on 12/10/25 at 11:21 a.m. reflected, [LS]
does not tell anyone not to lock Hoyer lifts [mechanical lift]. They cannot store Hoyer lifts [mechanical lift] in
the corridors.Record review of email to LS from surveyor on 12/10/25 3:25 p.m. reflected if Hoyer lifts are
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675783
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675783
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Villa at Mountain View
2918 Duncanville Rd
Dallas, TX 75211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
on an egress pathway does that mean they can't be locked?Record review of LS email to surveyor reflected
on 12/10/25 at 3:30 p.m. It has nothing to do with being locked or unlocked. They cannot store them in the
path of egress.Record review of the facility policy Hazardous area, devices and Equipment, dated 07/2017
reflected, A hazard is defined as anything in the environment that has the potential to cause injuryor illness.
Examples of environmental hazards include, but are not limited to the following: Openareas or items that
should be locked when not in use;. Assessment and analysis of hazards. 2.Any element of the resident
environment that has the potential to cause injury and that is accessible to a vulnerable resident is
considered hazardous.
Event ID:
Facility ID:
675783
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675783
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Villa at Mountain View
2918 Duncanville Rd
Dallas, TX 75211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to establish and maintain an infection prevention
and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent
the development and transmission of communicable diseases and infection for 1 (Resident #1) of 5
residents reviewed for infection control. -The facility failed on 12/09/25 to ensure infection control
procedures were followed when LVN F repositioned Resident #1, who was on enhanced barrier
precautions, without donning appropriate PPE. -The facility failed on 12/10/25 to ensure infection control
procedures were followed when CNA A and CNA B handled soiled linen and provided perineal care to
Resident #1, who was on enhanced barrier precautions, without donning appropriate PPE. -The facility
failed on 12/10/25 to ensure infection control procedures were followed when LVN B provided G-tube care
to Resident #1, who was on enhanced barrier precautions, without donning appropriate PPE. This failure
could place residents at risk of infection.Findings included:Record review of Resident #1's face sheet, dated
12/10/25 reflected he was a [AGE] year-old male who was admitted on [DATE] and diagnosed with cerebral
infraction (type of stroke that occurs when a blood vessel in the brain is blocked, causing damage to brain
tissue), hemiplegia following cerebral infraction right dominant side (Complete paralysis to one entire side
of the body), Alzheimer's disease (the most common form of dementia, affecting memory, thinking, and
behavior. It is characterized by the buildup of proteins in the brain, leading to the death of brain cells and
gradual decline in cognitive function), and gastrotomy status (Refer to the condition of a patient who has
undergone a gastrostomy procedure, which involves creating an opening into the stomach for feeding or
drainage purposes).Record review of Resident #1's MDS, dated [DATE] reflected, his BIMS score was 03
which indicated severe cognitive impairment. Resident#1 always had urinary and bowel incontinent,
Resident#1 was classified as dependent, which meant Helper does ALL of the effort. Resident does none
of the effort to complete the activity. Or, the assistance of 2 or more helpers is required for the residents to
complete the activity for toileting hygiene, shower/bathe, lower body dressing, roll left and right, sit to lying,
lying to sitting on side of bed.Record review of Resident #1's care plan, undated, reflected Resident#1
required tube feeding (PEG-TUBE) r/t GI complications. [Resident#1] goal reflected [Resident#1] will
remain free of side effects or complications related to tube feeding through review date. Resident#1
Interventions did not include EBP.Record review of Resident #1's order, dated 10/15/25 reflected Enhanced
Barrier Precautions r/t G-TUBE every shift Follow Facility Policy - **USE for patients with any of the
following (when Contact Precautions do not otherwise apply): Wounds or indwelling medical devices,
regardless of MDRO colonization status Infection or colonization with an MDRO**During an interview on
12/09/25 at 11:00 a.m., the wound care nurse stated residents who were on EBP precautions required staff
to wear gown and gloves when high contact care was provided. The wound care nurse stated residents on
EBP had a sign above each of their beds.During an interview and observation on 12/09/25 at 11:35 am,
surveyor observed LVN F reposition Resident#1 in bed without putting on gown and gloves. Surveyor
observed LVN F use hand sanitizer when she returned to the medication cart. LVN F stated a gown and
gloves needed to be worn when peri care was provided to Resident#1. During an observation on 12/10/25
at 5:15 a.m., observed CNA A pick linens off the floor from Resident #1's side of the room with no gown on
and carried the linens in her hand out of the room. Observed CNA A and CNA B provide peri care to
Resident #1 (Surveyor stood out of view of Resident #1's private areas). Surveyor observed CNA A and
CNA B not wearing PPE gown. LVN B entered the room and detached Resident #1's G-Tube from his port
with no PPE gown on. LVN B walked out of the room with tubing and empty formula bottle. Observed CNA
A walked out
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675783
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675783
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Villa at Mountain View
2918 Duncanville Rd
Dallas, TX 75211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
of the room with trash bags and gloves. Surveyor did not observe CNA A wash hands or use hand sanitizer
after she disposed the trash. Observed CNA B, removed gloves and washed her hands before she exited
the room. During an interview on 12/10/25 at 5:30 a.m., CNA A and CNA B stated residents with wounds,
catheter and G-Tubes were supposed to wear gowns and gloves when direct care was provided. CNA A
and CNA B stepped back in Resident #1's room and stated the enhanced barrier sign was posted above
his bed. CNA A and CNA B both stated infections could be spread from resident to resident by not wearing
the PPE. CNA A and CNA B stated hands should be washed before and after providing care to residents.
Record review of matrix-802 and observations of resident's rooms with EBP signs above bed from 12/09/25
to 12/10/25 reflected 23 residents were on enhanced barrier precautions.During an over the phone
interview at 1:20 pm, the Medical Director stated staff should wear gown and gloves when high contact
care was provided to residents on EBP. The Medical Director stated staff should wash hands before and
after care of residents. The Medical Director stated wearing the appropriate PPE helped to prevent the
spread of MDRO's (multi-drug resistance organism) and fungal infections.During an interview on 12/10/25
at 1:00 p.m., the ADON stated he was the infection preventionist. The ADON stated residents on EBP had
signs above their bed and staff put on gloves and gowns when they provided wound care, dressing, and
peri care. The ADON stated the signs were posted above the bed to help identify the residents who needed
EBP. The ADON stated residents on isolation precaution had signs outside the door and the facility
currently does not have any residents on isolation. The ADON stated PPE bins were located inside the
residents room and available.During an interview on 12/10/25 at 1:05 p.m., the DON stated when high
contact care was provided gown and gloves should be worn by staff because wounds and open area could
be contaminated.During an interview on 12/10/25 at 1:10 p.m., the Admin stated signs for EBP did not have
to be posted outside of the door. The Admin stated staff should wear gloves and gowns when high contact
was involved with those residents. Record review of Center for Clinical Standards and Quality/Quality,
Safety & Oversight Group Ref: QSO-24-08-NH DATE: 03/20/24 TO: State Survey Agency Direct reflected
Facilities have discretion on how to communicate to staff which residents require the use of EBP. CMS
supports facilities in using creative (e.g., subtle) ways to alert staff when EBP use is necessary to help
maintain a home-like environment, as long as staff are aware of which residents require the use of EBP
prior to providing high-contact care activities.Record review Frequently Asked Questions (FAQs) about
Enhanced Barrier Precautions in Nursing Homes | LTCFs | CDC titled Frequently Asked Questions (FAQs)
about Enhanced Barrier Precautions in Nursing Homes, dated 06/28/24 reflected, .Signs are intended to
signal to individuals entering the room the specific actions they should take to protect themselves and the
resident. To do this effectively, the sign must contain information about the type of Precautions and the
recommended PPE to be worn when caring for the resident.Record review of the facility policy, titled
Enhanced barrier precautions, dated 08/22 reflected, .2. EBPs employ targeted gown and gloves use
during high contact resident care activities when contract precautions do not otherwise apply.3. Examples
of high contact resident care actvties requiring the use of gown and gloves for EBPs include: a)dressing .e)
changing linens;.f) changing briefs or assisting toileting; g)device care or use (central line, uninary catheter,
feeding tube,etc); h) wound care(any skin opening requiring a dressing).
Event ID:
Facility ID:
675783
If continuation sheet
Page 4 of 4