F 0565
Honor the resident's right to organize and participate in resident/family groups in the facility.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to consider the views of a resident or family group
and act promptly upon the grievances and recommendations of such groups concerning issues of resident
care and life and failed to demonstrate their response and rationale for such response for 3 of 3 confidential
resident council meetings reviewed (04/18/25, 05/13/25, and 06/10/25) for grievances. The facility failed to
ensure there was documentation of the facility's efforts to resolve concerns collected at the resident council
meetings on 04/18/25, 05/13/25, and 06/10/25. This failure could place residents at risk of not having their
concerns and grievances followed through, and a diminished quality of life. Findings included: Record
review of the Resident Advisory Council Minutes for 04/18/25 indicated the call lights were not being
answered timely and were worse over the weekend, the residents were not receiving scheduled showers,
and they had no towels for bathing, and the residents' beds were not being made timely, and they did not
have clean sheets. Record review of the Resident Advisory Council Minutes for 05/13/25 indicated the call
lights were not being answered timely, the residents were not always receiving scheduled showers, and the
residents' beds were not being made timely. Record review of the Resident Advisory Council Minutes for
06/10/25 indicated the call lights were not being answered timely, the residents were not always receiving
scheduled showers, and the residents' beds were not being made timely. Record review of the grievances
from April 2025 to June 2025 revealed they did not indicate grievances to address the resident councils'
concerns. During a confidential group interview with 9 residents on 06/30/25 starting at 10:08 a.m., the
resident group said the facility was shorthanded, people were not getting showers, people's beds were not
being made on shower days, people were not getting changed promptly, and call lights were not answered
timely. The resident group said that every meeting, they discussed the call lights not being answered timely.
The resident group said they had invited some of the department heads, including the DON, to the
meetings, and they were aware of the call lights not being answered in a timely manner, showers not being
given, and beds not being changed timely. The resident group said they were told they would look into it, or
we would investigate it. The resident group said they did not get back with them on a resolution and had not
given them an explanation as to why the call lights were not being answered timely as that was their
greatest concern. During an interview on 07/01/25 at 5:39 p.m., the Activities Director said, after the
resident council meeting, she made three copies of the results of the meeting with the residents' concerns
and gave one to the DON, one to the Administrator, and one for the resident council meeting book. The
Activities Director said every month, the residents complained about the call lights not being answered, and
the Administrator and DON had been told about it. She said she was not aware of what to do about the
resident concerns since it had been voiced so many times in the resident council meeting, so she invited
the DON to the resident council meeting. She said the residents told the DON about the call lights,
showers, and beds not being made in the resident council on 06/10/25. The Activities Director said the DON
said she would handle
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 24
Event ID:
675802
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0565
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
it. The Activities Director said she did not know how to file a grievance. The Activities Director said it was
important for the residents' concerns/complaints to be addressed so they felt safe and were taken care of.
During an interview on 07/01/25 at 5:38 p.m., the Social Worker said he was responsible for the grievances.
The Social Worker said he received the minutes from the resident council, but never really looked at them
as far as a grievance. He said he was not aware he needed to fill out the grievance forms from the resident
council minutes. He said the Activity Director was supposed to fill out the grievance form and give it to him,
and then he would put it into their computer software system. He said they would discuss any grievance in
the morning meeting, come up with a resolution (by talking to the resident or investigating the situation),
and mark the grievance as completed. The Social Worker said it was important for grievances to be filed so
they could be documented and to ensure they were managed appropriately, so it would not happen again.
During an interview on 07/02/25 at 10:50 a.m., NA P said the residents complained about their call lights
not being answered promptly or not receiving their assigned showers. She said they had a challenging time
answering lights and giving showers due to the staffing shortage. She said management was aware of the
call lights and showers concerns. During an interview on 07/02/25 at 3:20 p.m., the DON said the Social
Worker was responsible for the grievances. She said the Activity Director had given her the resident council
minutes, but she had not read thoroughly through them. She said she had been invited to the resident
council meeting this month (June 2025) but did not remember anything specific from the meeting about call
lights, showers, or beds not being made. She said she had never filled out a grievance form since starting
as the DON. She said any concerns voiced at the resident council meeting should have been filed as a
grievance. During an interview on 07/02/25 at 3:48 p.m., the Administrator said the Social Worker was
responsible for the grievances. She said grievances were talked about in the morning meetings and given
to each department head responsible for investigating. She said that after the department head investigated
and reached a solution, they resolved the grievance. She said she received the resident council minutes
after each meeting from the Activity Director but had not thoroughly reviewed them all. She said she was
not aware that a grievance had not been filed from the resident council meetings by the Social Worker. She
said if she received a grievance, she would input it into their software system. She said, but she was guilty
of sometimes doing verbal communication with issues that were brought to her. She said she now realized
the importance of ensuring a grievance had been filed and documented to prove the issues had been
investigated and resolved. The Administrator said the resident councils' concerns not being addressed
could affect their care, and she expected the residents' needs to be responded to promptly, and if the staff
were not answering the call lights, they would not be aware of the residents' needs. Record review of the
facility's policy titled, Grievance, revised 11/02/16, indicated, The resident has the right to voice grievances
to the facility or other agency that hears grievances without discrimination or reprisal and without fear of
discrimination. Such grievances include those with respect to care and treatment which have been
furnished or have not been furnished, concerns regarding their long-term care facility stay. The resident has
the right to, and the facility must make prompt efforts by the facility to resolve grievance the resident may
have. #2 The grievance officer of this facility is the administrator or their designee, the grievance official will
oversee the grievance process, receive and track grievances to their conclusion, lead any necessary
investigations by the facility, maintain the confidentiality of all information associated with the grievance,
issue written grievance decision to the resident, and coordinate with state and federal agency as
necessary. #8 Maintain evidence demonstrating the results of all grievances for no less than three years
from the issue of the grievance decision.
Event ID:
Facility ID:
675802
If continuation sheet
Page 2 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to report the results of all investigations to the administrator or
his or her designated representative and to other officials in accordance with State law, including to the
State Survey Agency, within 5 working days of the incident, and if the alleged violation is verified
appropriate corrective action must be taken for 1 of 7 residents (Resident #1) reviewed for abuse and
neglect. The facility failed to ensure the provider investigation report was turned into the state survey
agency (HHSC) within 5 working days of the reported incident for Resident #1 This failure could place
residents at risk for abuse and neglect. Findings Included: Record review of Resident #1's face sheet, dated
06/30/25, indicated he was a [AGE] year-old male, initially admitted to the facility on [DATE] and most
recently re-admitted on [DATE]. His diagnoses included heart failure (a condition where the heart can't
pump enough blood to meet the body's needs), brief psychotic disorder (mental health condition
characterized by the sudden onset of psychotic symptoms, such as delusions, hallucinations, or
disorganized speech, that last for at least one day but less than one month, with a full return to the person's
previous level of functioning), and major depressive disorder (a serious mental illness characterized by
persistent sadness, loss of interest in activities, and other symptoms that significantly interfere with daily
life). Record review of Resident #1's quarterly MDS assessment, dated 04/09/25, indicated he had a BIMS
score of 15, which indicated intact cognition. Record review of the facility's provider investigation report for
the reported incident for Resident #1, dated 03/15/25, indicated Resident #1 reported that the PASRR
representative that took Resident #1 to the store had placed an item on the check out belt and Resident #1
paid for it. The facility notified the local health authority that the representative that he would no longer be
allowed in the facility. There were no witnesses to the incident. Ultimately the facility's investigation
concluded that the allegation was unconfirmed. The allegation was reported to the state survey agency on
03/11/25. Record review of the TULIP website, accessed on 07/02/25 at 7:58AM, indicated on the page for
intake #570206 that a 5-day report or provider investigation report had not been turned into the state
survey agency. During an interview on 06/30/25 at 3:00PM, the Area Director of Operations for the facility
said they were unable to reach the previous administrator that was responsible for turning in the 5-day
report for this intake. She said they were unable to provide proof that the provider investigation report was
turned into the state survey agency. On 07/01/25 at 4:25PM, the surveyor attempted to call the phone
number that was provided by the facility for the previous administrator. The number was disconnected and
no longer in service. Record review of the facility's policy, Abuse/Neglect, last revised 05/09/17, stated: .F.
Investigation.3. A report to the appropriate agency will include the following: .The written report must be
sent to HHSC no later than the fifth working day after the initial report. The facility will use the designated
state reporting form.
Event ID:
Facility ID:
675802
If continuation sheet
Page 3 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure assessments accurately reflected the resident
status for 1 of 24 residents (Resident #1) reviewed for MDS assessment accuracy. The facility incorrectly
coded Resident #1's discharge MDS assessment dated [DATE] as return not anticipated instead of return
anticipated. This failure could place residents at risk for not receiving care and services to meet their
needs.Findings included:Record review of Resident #1's face sheet, reflected Resident #1 was a [AGE]
year-old male, readmitted to the facility on [DATE] with diagnoses which included chronic combined heart
failure (the heart has a long-term problem with effectively pumping blood, affecting both its ability to
contract and relax). Record review of Resident #1's discharge MDS assessment, dated 04/14/25, reflected
discharge assessment-return not anticipated. Record review of an admission progress note dated 04/16/25
completed by RN A reflected Resident #1 was readmitted to the facility from the hospital. During an
interview on 07/01/25 at 9:10 a.m., the MDS Coordinator stated she was responsible for Resident #1's
discharge MDS assessment. The MDS Coordinator stated if a discharge assessment-return not anticipated
was completed that reflected the resident was discharged home or to another facility. After reviewing
Resident #1's electronic medical records, the MDS Coordinator stated a discharge assessment-return
anticipated should have been completed because the return from the hospital on [DATE]. The MDS
Coordinator stated a new admission assessment did not have to be done because the MD assessments
schedule continued from Resident #1 last MDS assessment. The MDS Coordinator stated she should have
modified the assessment to reflect return anticipated. The MDS Coordinator stated it was important to
ensure the correct assessment was completed for accuracy. During a telephone interview on 07/0/25 at
9:59 a.m., the Regional Reimbursement Nurse stated the MDS Coordinator should have completed
discharge assessment-return anticipated. The Regional Reimbursement Nurse stated the MDS Coordinator
should have notified the support line to let them know that she did an incorrect assessment, and they would
have reviewed it and gave her the ok to modify. The Regional Reimbursement Nurse stated a new
admission assessment did not have to be completed because the resident was not out for more than 30
days. The Regional Reimbursement Nurse stated it was important to ensure the correct assessment was
completed for continuity of care. During an interview on 07/02/25 at 2:14 p.m., the Administrator stated she
expected the MDS Coordinator to complete the correct assessment when a resident return from a hospital.
The Administrator stated it was important the correct assessment was completed to ensure when the
resident returned, they would receive the proper plan of care. During an interview on 07/01/25 at 4:39 p.m.,
the Regional Compliance Nurse stated there was no policy and procedures regarding MDS assessment
accuracy. The Regional Compliance Nurse stated the facility followed the RAI manual. Record review of the
Resident Assessment Instrument 3.0 User's Manual, last revised October 2023, reflected. A1900:
admission Date. A1900 (admission Date) . if the resident returns after a discharge return not anticipated or
after a gap of more than 30 days outside of the facility, a new episode would begin, and a new admission
would be required.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 4 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to coordinate assessments with the PASARR program to the
maximum extent practicable to avoid duplicative testing and effort for 1 of 6 residents (Resident #32)
reviewed for PASARR. The facility failed to ensure a Form 1012 Mental Illness/Dementia Resident Review
was completed for Resident #32 after he was initially admitted to the facility on [DATE] to determine if he
required further evaluation due to his mental illnesses. This failure could place residents at risk of not
receiving specialized services which would enhance their highest level of functioning and could contribute
to residents decline in physical, mental, and psychosocial well-being.Findings included: Record review of a
face sheet dated 07/02/2025 indicated Resident #32 was initially admitted to the facility on [DATE] with
diagnoses which included dementia (loss of memory, language, problem solving and other thinking abilities
that were severe enough to interfere with daily life), major depressive disorder recurrent (a serious mood
disorder involving one or more episodes of intense psychological depression or loss of interest or pleasure
that lasts two or more weeks), and schizoaffective disorder (mood disorder that can include depression,
delusions, hallucinations, disorganized thoughts, speech and behavior). Record review of Resident #32's
Comprehensive MDS assessment dated [DATE] indicated he was not considered by the state level II
PASRR process to have serious mental illness and/or intellectual disability or a related condition. The MDS
assessment indicated Resident #32 was usually understood by others and usually understood others. The
MDS assessment indicated Resident #32 had a BIMS score of 10, which indicated his cognition was
moderately impaired. The MDS assessment indicated Resident #32 had depression, anxiety disorder, and
schizophrenia (for example schizoaffective and schizophreniform disorders). The MDS assessment
indicated Resident #32 received antipsychotic, antianxiety, and antidepressant medications. Record review
of Resident #32's PASRR Level 1 Screening date of screening 10/22/2024, indicated there was evidence
that dementia was the primary diagnosis. The PASRR Level 1 Screening indicated there was no evidence
or indicator that Resident #32 had a mental illness. Record review of Resident #32's Order Summary
Report dated 07/02/2025 indicated he had the following orders: Depakote (medication used to stabilize
mood) 250 mg give 1 tablet by mouth three times a day related to schizoaffective disorder with a start date
of 10/24/2024. Fluoxetine (medication used to treat depression) 20 mg 1 capsule one time a day for
depression with a start date of 10/24/2024. Fluoxetine 40 mg 1 capsule one time a day for depression with
a start date of 10/24/2024. Risperidone (medication used to treat mood disorders) 1 mg give 1 tablet by
mouth two times a day for anxiety related to schizoaffective disorder with a start date of 10/24/2024. Record
review of Resident #32's care plan last reviewed 05/08/2025 indicated he required medications for
depression and schizoaffective disorder to administer medications as ordered and monitor/record
occurrence of target behavior symptoms. Record review of Resident #32's electronic health record on
07/02/2025 did not indicate a PASRR Evaluation or Form 1012 had been completed. During an interview on
07/02/2025 at 11:55 AM, the MDS Coordinator said she was responsible for the PASRR Level 1 screenings
and coordinating PASRR services. The MDS Coordinator said when a resident had a primary diagnosis of
dementia, they were unable to indicate on the PASRR Level 1 Screening that the resident had mental
illness. The MDS Coordinator said if the resident had a primary diagnosis of dementia, like Resident #32
did, they did not qualify for PASRR services. During an interview on 07/02/2025 at 12:02 PM, the PASRR
Manager said if a resident had a primary diagnosis of dementia, they were unable to put yes on the mental
illness option on the PASRR Level 1 Screening. The PASRR Manager said because they could not put yes
on the mental illness option on the PASRR Level 1 Screening, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 5 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
facility should complete a Form 1012. The PASRR Manager said the Form 1012 was the facility's
justification to show that the resident had a primary diagnosis of dementia. During an interview on
07/02/2025 at 12:12 PM, the MDS Coordinator said she did not know what Form 1012 was that she had
not been provided information regarding it. The MDS Coordinator said it was important to ensure the
PASRR process was completed properly so the residents who qualified for services received what they
needed. During an interview on 07/02/2025 at 2:14 PM, the Regional Reimbursement Nurse said the MDS
Coordinator was responsible for PASRR in the facility. The Regional Reimbursement Nurse said she
monitored the MDS Coordinator by reviewing the residents' diagnoses and psychiatric notes for new
admissions to ensure the PASRR process was being followed. The Regional Reimbursement Nurse said on
the PASRR Level 1 Screening when they indicated the resident had a primary diagnosis of dementia, they
were unable to indicate the mental illness. The Regional Reimbursement Nurse said Resident #32 did not
require a Form 1012. The Regional Reimbursement Nurse said a Form 1012 was only required when it was
not clear a resident's primary diagnosis was dementia. The Regional Reimbursement Nurse said it was
important for the PASRR process to be followed so if there was mental illness the residents received the
services they required. During an interview on 07/02/2025 at 3:29 PM, the Administrator said the MDS
Coordinator was responsible for the PASRR process. The Administrator said she expected for the proper
PASRR forms to be completed. The Administrator said this was important for the residents to get the
programs that were required. Record review of the facility's policy titled, PASRR Nursing Facility Specialized
Services Policy and Procedure, revised 03/06/2019, did not address the PASRR Level 1 or completion of
Form 1012. Record review of the instructions for the Texas Health and Human Services Form 1012 Mental
Illness/Dementia Resident Review indicated, Form 1012 assists nursing facilities (NF) in determining
whether a resident with a negative Preadmission Screening and Resident Review (PASRR) Level I (PL1)
Screening form submitted into the Long-Term Care (LTC) Portal, needs further evaluation for Mental Illness
(MI). This form is used to determine whether the individual has a primary dementia diagnosis or if the
individual has a mental illness diagnosis. This form also serves as the NF's documentation for the
individual's medical record as to why further evaluation was or was not completed.
Event ID:
Facility ID:
675802
If continuation sheet
Page 6 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to develop and implement a comprehensive
person-centered care plan for each resident, which includes measurable objectives and timeframes to meet
a resident's medical, nursing, and mental needs, for 1 of 4 (Resident #44) residents reviewed. The facility
failed to care plan Resident #44's oxygen (which is vital for the human body as it is used by cells to produce
energy) therapy. This failure could affect residents by placing them at risk of not receiving appropriate
interventions to meet their current needs. The findings included: Record review of Resident #44's face
sheet, dated 07/02/25, revealed an [AGE] year-old female who was re-admitted to the facility on [DATE]
with diagnoses to include other nonspecific abnormal finding of lung field ( when an abnormality is detected
on diagnostic imaging of the lung, but the specific cause or nature of the abnormality is not yet determined),
Neuromuscular dysfunction of the bladder(occur when the nerves controlling the bladder are damaged or
don't function properly, leading to issues with storage and/or emptying of urine), stroke and diabetes (high
blood sugars). Record review of Resident #44's quarterly MDS assessment, dated 04/22/25, indicated
Resident #44 usually understood others and was usually understood by others. Resident #44's BIMS score
was 08, which indicated her cognition was moderately impaired. The MDS indicated Resident #44 used
oxygen. Record review of Resident #44's care plan, revised date of 04/22/25, did not indicate she had an
oxygen care plan. Record review of Resident #44 ‘s physician orders dated 01/06/24 indicated to use
oxygen at 2-3 liters per minute via nasal canula every shift for hypoxia (lack of oxygen). During an
observation on 06/29/25 at 1:00 p.m., Resident #44 had an oxygen sign outside her door. Resident #44 had
oxygen in her room, but it was not on. During an observation and attempted interview on 06/30/25 at 8:33
a.m., Resident #44 was in her bed without any oxygen on. Resident #44 did not answer when asked if she
wore oxygen. During an observation and interview on 07/02/25 at 9:33 a.m., the MDS Coordinator looked
at Resident 44's care plan and said she did not see the care plan for her oxygen. The MDS Coordinator
said she and the IDT worked together to do the care plans, but she was responsible for ensuring the care
plans were done. She said it was important to care plan the residents' care so they would receive quality
care. During an interview on 07/02/25 at 3:20 p.m., the DON said the MDS Coordinator was responsible for
completing the care plans. She said each IDT member was responsible for the acute care plans (IE, the
treatment nurse updated wounds, dietary manager updated nutrition, etc.). The DON said she was unaware
that Resident #44's oxygen-use was not care planned. She said if Resident #44 had a routine order for
oxygen, then she should be wearing her oxygen, and it should be care planned. She said the care plan was
generated to guide staff and others in the care the resident should receive. During an interview on 07/02/25
at 3:48 p.m., the Administrator said all disciplines should work together to complete a resident's care plan,
but the MDS Coordinator was the overseer. She said care plans were generated to provide each resident
with proper care based on their needs and diagnosis. Record review of the facility's policy titled,
Comprehensive Care planning, dated 03/2018, indicated Policy Statement: the facility will develop and
implement a comprehensive person-centered care plan for each resident, consistent with the resident's
right that includes measurable objective and time frame to meet a residents medical, nursing, and mental
and psychosocial needs that are identified in the comprehensive assessment. The comprehensive care
plan will describe the following: the services that are to be furnished to obtain or maintain the resident's
highest practicable physical, mental, and psychosocial well-being and the right to refuse treatment. Each
resident will have a person-centered comprehensive care plan developed and implemented to meet his or
her needs,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 7 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
other purposes, and goals, which will address the resident's medical, physical, mental, and psychosocial
needs. A comprehensive care plan will be developed within seven days after completion of the
comprehensive assessment. The facility will ensure that services are provided, arranged, or delivered by
individuals who have the skills, experience, and knowledge to do a particular task or activity. Residents'
preferences and goals may change throughout their stay, so the facility should have ongoing discussions to
ensure that changes are reflected in the comprehensive care plan.
Event ID:
Facility ID:
675802
If continuation sheet
Page 8 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a resident who was unable to carry out
activities of daily living received the necessary services to maintain grooming, and personal and oral
hygiene were provided for 3 of 24 residents (Resident #53, Resident #40 and Resident #29) reviewed for
ADL care. 1. The facility failed to ensure Resident #53 was showered or offered a shower as scheduled for
June 2025. 2. The facility did not ensure Resident #40 received her shower as scheduled for June 2025. 3.
The facility failed to provide Resident #29's showers as scheduled for June 2025. These failures could place
residents at risk of not receiving care/services, decreased quality of life, and loss of dignity. Findings
included:
Residents Affected - Some
1. Record review of Resident #53's face sheet, dated 01/29/25, indicated a [AGE] year-old female who was
re-admitted to the facility on [DATE] with diagnoses which included Atrial fibrillation, also known as AFib (a
heart condition characterized by an irregular and often rapid heartbeat), Dementia (a general term for the
loss of thinking, remembering, and reasoning abilities), and Gastroesophageal Reflux Disease, also known
as GERD (is a digestive disorder where stomach acid flows back into the esophagus, causing symptoms
like heartburn and regurgitation).
Record review of Resident #53's quarterly MDS assessment, dated 05/01/25, indicated Resident #53
understood others and was understood by others. Her BIMS score was a 12, which indicated her cognition
was moderately impaired. The MDS indicated she required limited assistance for bathing, bed mobility,
dressing, and transferring.
Record review of the care plan dated 07/24/24 indicated Resident #53 had an ADL self-care performance
deficit requiring assistance with bathing. Resident #53 also refused showers at times, revised 06/11/25. The
interventions were for staff to assist with bathing, negotiate a time for ADLs, so that the resident
participates in the decision-making process. Return at the agreed-upon time, and if the resident resists with
ADLs, reassure and return 5-10 minutes later, and try again.
Record review of Resident #53’s Documentation Survey Report dated 06/01/25-06/30/25, indicated
Resident #53 was to be bathed on the 10 am-6 pm shift, but it did not indicate what days. It appears the
days marked for Resident #53 showers were on Monday, Wednesday, and Friday. It showed Resident #53
was bathed on 06/09/25 and 06/11/25 and refused a shower on 06/06/25, 06/16/25, and 06/25/25.
During an interview on 07/02/25 at 10:24 p.m., Resident #53 said she was not getting her showers 3 times
a week. She said she was lucky to get a shower 1 time a week. She said when she did get a shower, she
had to ask several times before she received it. She said she did receive her shower yesterday (07/01/25)
after asking several times.
During an interview on 07/02/25 at 10:50 a.m., MA O said Resident #53 received her shower late yesterday
(07/01/25). She said Resident #53 had to ask the aides several times before they gave it to her. She said
she thought Resident #53 was to receive night showers.
During an interview on 07/25/25 at 11:00 a.m., NA P said residents did complain about not receiving their
baths. She said they were not always able to give the residents showers because of time and all the duties
they had to complete. She said she reported to the oncoming shift if a shower was not given. She said they
were mostly behind on giving showers because the night aides were not giving their showers. She said she
reported to the ADONs and the DON (unknown times) about them not being
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 9 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
able to complete their showers, but nothing had changed.
Level of Harm - Minimal harm
or potential for actual harm
2. Record review of Resident #40’s face sheet, dated 07/01/25, reflected Resident #40 was a [AGE]
year-old female, readmitted to the facility on [DATE] with diagnoses which included chronic respiratory
failure with hypercapnia (abnormal high levels of carbon dioxide in the blood).
Residents Affected - Some
Record review of Resident #40’s quarterly MDS, dated [DATE], reflected Resident #40 made herself
understood, and understood others. Resident #40’s BIMS score was 15, which reflected her
cognition was intact. Resident #40 required partial/moderate assistance with showering and supervision or
touching assistance with toileting, upper/lower body dressing, and putting on/taking off footwear. Resident
#20 did not have behaviors or refused care.
Record review of Resident #40’s comprehensive care plan revised 02/08/24, reflected Resident #40
had an ADL self-care performance deficit. The care plan interventions included assist with personal hygiene
as required: hair, shaving, oral care as needed, and bathing required staff x1 for assistance.
Record review of Resident #40’s documentation survey report for the month of June 2025, reflected
Resident #40 was scheduled to receive a shower/bed bath on Monday, Wednesday, and Friday between
6:00 AM-2:00 PM. The report reflected Resident #40 did not received a shower/bed bath on 06/02/25,
06/23/25, 06/27/25 and 06/30/25.
During an interview on 06/29/25 at 1:26 p.m., Resident #40 was in her bed. Resident #40 stated she had
only been receiving her shower once a week and would like to receive them at least 3 times a week.
Resident #40 stated, “I feel nasty and dirty” when she did not receive a shower regularly.
3. Record review of Resident #29’s face sheet dated 07/02/2025 indicated he was a [AGE] year-old
male initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included
Parkinson’s disease with dyskinesia (progressive disorder that affects the nervous system and the
parts of the body controlled by the nerves causes unintended or uncontrollable movements with involuntary
muscle movements) and atherosclerotic heart disease of native coronary artery without angina pectoris
(buildup of cholesterol plaque in the walls of arteries causing obstruction of blood flow without chest pain).
Record review of Resident #29’s Comprehensive MDS assessment dated [DATE] indicated he was
understood by others and understood others. The MDS assessment indicated Resident #29 had a BIMS
score of 9, which indicated his cognition was moderately impaired. The MDS assessment indicated
Resident #29 required substantial/maximal assistance with showering/bathing and lower body dressing,
and partial/moderate assistance with toileting hygiene, upper body dressing, and personal hygiene.
Record review of Resident #29’s care plan last reviewed 04/14/2025 indicated he had an ADL
self-care performance deficit to assist him with personal hygiene as required, and he required the
assistance of one staff member for bathing.
Record review of Resident #29’s Documentation Survey Report for June 2025 indicated he received
one bath in the month of June 2025 on 06/17/2025.
Record review of Resident #29’s shower sheets for the month of June 2025 indicated he was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 10 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
scheduled to receive showers Tuesday, Thursday, and Friday from 2 PM to 10 PM. The shower sheets
indicated he received a shower on 06/22/2025.
During an observation and interview on 06/29/2025 at 2:18 PM, Resident #29 said he was not receiving his
showers like he wanted. Resident #29 said, “They may give me one on Monday and the next one is
Thursday.” Resident #29 said he thought his last shower was Thursday (06/26/2025) or Friday
(06/27/2025), but he had no idea of the time, so he was not sure. Resident #29 said he told the staff he
needed a bath, and they told him they would get to it, but they did not. Resident #29 said it was normal for
them to tell him that. Resident #29 was wearing a white t-shirt with multiple brown stains down the front of
it.
During an observation and interview on 06/30/2025 at 3:56 PM, Resident #29 had a white t-shirt with
multiple brown stains down the front of it. Resident #29 said he thought they had put on a clean shirt on him
last night, but he was not sure. Resident #29 said he had not received a shower yet.
During an interview on 06/30/2025 at 10:34 PM, LVN E said she worked the night shift from 6 PM-6 AM.
LVN E said she thought all the showers were completed prior to the start of her shift since there were more
staff available. LVN E said she had not observed any showers being given on her shift.
During an interview on 07/01/2025 at 2:23 PM, CNA D said the CNAs turned in the shower sheets to her
and she placed them in a file, and then put them in the ADONs’ office. CNA D said the showers
were completed on the 6 AM-6 PM shift that there were no showers completed on the 6 PM-6 AM shift.
CNA D said she had told the ADONs and the DON that the residents had been missing showers because
they were unable to complete all the showers. CNA D said if they were unable to complete a shower/bath
during the day shift they left a note for the night shift for them to complete it. CNA D said the residents
complained to her that they were not receiving their showers as scheduled. CNA D said if the residents did
not receive their showers, it could affect their dignity, and the residents needed to be cleaned.
During an interview on 07/01/2025 at 2:49 PM, CNA F said they had missed showers a few times. CNA F
said she did not give Resident #29’s showers because he was scheduled to receive his shower on
the night shift. CNA F said if the residents did not receive their showers, they could feel neglected and dirty.
During an interview on 07/01/2025 at 3:11 PM, ADON H said she had only been the ADON for about a
week. ADON H said the staff had not reported to her that they were not able to give all the showers as
scheduled. ADON H said the CNAs were supposed to complete shower sheets. ADON H said if the
residents did not receive their showers as scheduled, they could have skin breakdown, get infections and
odor. ADON H said the residents needed their showers so they could have a general feeling of well-being.
During an interview on 07/01/2025 at 3:15 PM, ADON B said she had been the ADON for about a month.
ADON B said the staff had not reported to her they were not able to complete all the showers. ADON B said
CNA D collected the shower sheets, and the nurses were supposed to review the shower sheets to ensure
the residents wee receiving their baths. ADON B said if the residents did not receive their showers, it could
affect their skin and self-esteem.
During an interview on 07/01/2025 at 3:41 PM, CNA C said she worked the 6 PM-6 AM shift. CNA C said
she did not give showers on her shift because she did not have time. CNA C said when she started
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 11 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
her shift they had to help with dinner and pick-up trays, then do her rounds, and by the time she finished
her rounds it was too late. CNA C said as far as she knew there were showers scheduled but she did not
have the time to get to them. CNA C said if the residents did not receive their showers it could result in
odors and infections.
During an interview on 07/01/2025 at 4:06 PM, LVN G said she worked the 6 PM-6 AM shift. LVN G said
the night CNAs were supposed to be giving showers, but by the time they finished dinner and got all the
patients changed it was too late to give showers. LVN G said one CNA and two nurses for the building was
not enough to provide care for the residents. LVN G said they were supposed to have 3 CNAs at night, but
they had a lot of people call in. LVN G said she had talked to CNA D, who scheduled the showers, and told
her the CNAs were not able to complete the showers at night. LVN G said the ADONs and DON were
aware the residents were not receiving their showers as scheduled. LVN G said she had not been able to
find a way to fix the missed showers. LVN G said the residents not getting their baths was neglect.
During an interview on 07/02/2025 at 3:05 PM, the DON said the showers were documented on the bathing
sheets and the electronic health record. The DON said the CNAs were supposed to turn in the shower
sheets to the ADONs for them to review. The DON said the staff had not reported to her that they were
unable to complete the showers as scheduled. The DON said if the residents did not receive their showers,
it could affect the residents’ personal hygiene. The DON said it was important for the residents to
receive their showers to keep them from being sent out to the hospital and to the doctor.
During an interview on 07/02/2025 at 3:27 PM, the Administrator said the residents should be placed on the
shower schedule, and they should be getting their showers as scheduled. The Administrator said if the
resident requested, they could also have a shower in between their scheduled days. The Administrator said
nursing was responsible for ensuring the showers were completed. The Administrator said the residents not
receiving their showers as scheduled could affect their hygiene.
Record review of the facility’s undated policy titled, “Bath, Tub/Shower”, from the
Nursing Policy & Procedure manual indicated, “Bathing by tub bath or shower is done to remove soil,
dead epithelial cells, microorganisms from the skin, and body odor to promote comfort, cleanliness,
circulation, and relaxation…The frequency and type of bathing depends on resident preference, skin
condition, tolerance and energy level…The resident will receive assistance with bathing according to
their resident centered plan of care…”.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 12 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure residents who were fed by enteral
means received the appropriate treatment and services to prevent complications of enteral feeding for 1
(Resident #51) of 1 resident reviewed for enteral nutrition. The facility failed to follow physician orders for
Resident #51's enteral feeding tube to be administered at 53 ml/hr. This failure could place residents who
had gastrostomy tube at risk for fluid overload.Findings included: Record review of Resident #51's face
sheet, dated 07/01/25, reflected Resident #51 was a [AGE] year-old female, admitted to the facility on
[DATE] with diagnoses which included severe protein-calorie malnutrition. Record review of Resident #51's
quarterly MDS assessment, dated 04/15/25, reflected Resident #51 made herself understood, and usually
understood others. Resident #51's BIMS score was 13, which reflected her cognition was intact. Resident
#51 had a feeding tube that she received 51% total calories through the feeding tube. Record review of
Resident #51's comprehensive care plan revised on 12/31/24 reflected Resident #51 required a feeding
tube for nutrition. The care plan interventions included: check for tube placement and gastric
contents/residual volume per facility protocol and record. Record review of Resident #51's physician order
summary report, dated 07/01/25 reflected an active physician order for enteral feeding at bedtime start
continuous: Isosource 1.5 calorie (formula): rate 53 ml/hr with a start date 02/06/25. Record review of a
progress note dated 06/30/25 completed by LVN K reflected Resident #51 had significant residual
(something that remains or was left behind after a process, treatment, or event has occurred) noted. Nurse
Practitioner notified, new order hold feeding for 2 hrs. and recheck residual. During an observation on
06/29/25 at 1:42 p.m., Resident #51 was lying in bed. The feeding tube machine reflected, Isosource 1.5
calorie at a continuous rate of 55 ml/hr. During an observation and interview on 06/30/25 at 09:29 AM, LVN
K checked Resident #51's room to administer her routine morning medications via her peg tube. LVN K
stopped the feeding pump, checked for peg tube placement and residual. Resident #51 had 60 mL of
residual. After LVN K administered Resident #51's medication she said she was not restarting the feeding
because Resident #51 had quite a bit of residual and had to notify the physician. During an observation on
06/30/25 at 2:50 p.m., Resident #51 was lying in bed. The feeding tube machine reflected, Isosource 1.5
calorie at a continuous rate of 55 ml/hr. During an observation and interview on 06/30/25 at 2:52 p.m., after
reviewing Resident #51's electronic medical records, LVN K stated Resident #51 tube feeding formula rate
should be 53 ml/hr. LVN K observed the rate with the state surveyor at 55 ml/hr. LVN K stated the charge
nurses were responsible for verifying each order, every shift, every time the resident's feeding was
administered. LVN K stated receiving 55 ml/hr instead of 53 ml/hr of feeding formula would result in
overload. During an interview on 07/02/25 at 10:09 a.m., the DON stated she expected the nurses to follow
the physician order. The DON stated her and the ADONs were responsible for monitoring accuracy by daily
champion rounds and random checks throughout the day. The DON stated, It was missed. The DON stated
it was important for the resident to receive the correct rate for their safety. During an interview on 07/02/25
at 2:14 p.m., the Administrator stated she expected the nurses to ensure the correct rate was set per the
physician order. The Administrator stated the DON/ADONs were responsible for monitoring. The
Administrator stated it was important for the resident to receive the correct rate to prevent overload. Record
review of the undated facility's policy titled Enteral Nutrition reflected. We will provide nutritionally complete
enteral or parenteral feedings as ordered by the physician for the nourishment of residents who are unable
to eat by mouth. 1. The Nursing Services Department is responsible for all
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 13 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
feeding equipment and the administration of tube feedings.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 14 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that respiratory care was provided
consistent with professional standards of practice for 1 of 3 residents (Resident #48) reviewed for
respiratory care. The facility failed to ensure Resident #48's CPAP (a device that keeps breathing airways
open while sleeping) mask was stored properly. This failure could place residents requiring respiratory care
at risk for shortness of breath, respiratory distress, or complications.Findings included: Record review of a
face sheet dated 07/02/2025 indicated Resident #48 was an [AGE] year-old female initially admitted to the
facility on [DATE] and re-admitted on [DATE] with diagnoses which included chronic obstructive pulmonary
disease (chronic inflammatory lung disease that causes obstructed air flow in the lungs). Record review of
the Comprehensive MDS assessment dated [DATE] indicated Resident #48 understood others and was
understood by others. The MDS assessment indicated Resident #48 had a BIMS score of 15, which
indicated her cognition was intact. The MDS assessment indicated Resident #48 was dependent on staff for
eating, oral hygiene, dressing, and required partial/moderate assistance with personal hygiene and eating.
The MDS assessment did not address the use of a CPAP. Record review of Resident #48's Order Summary
Report dated 07/02/2025 indicated she had an order for may use CPAP at bedtime with a start date of
05/29/2025. Record review of Resident #48's care plan last reviewed 05/28/2025 indicated she required the
use of a CPAP, and she would use the device as ordered. During an observation and interview on
06/29/2025 at 12:44 PM, Resident #48's CPAP mask was on top of a bubble gum container that was on top
of her nightstand, and it was not in a bag, it was exposed. Resident #48 said the staff usually kept it that
way and did not store it in a bag. Resident #48 said the staff had to assist her with putting it on and taking it
off because she was unable to do it on her own. Resident #48 said she could not reach her CPAP mask
due to her limited mobility. During an interview on 07/02/2025 at 2:46 PM, ADON B said the CPAP masks
should be placed in a bag when not in use. ADON B said she conducted rounds daily in the mornings to
ensure they were stored properly. ADON B said the night nurses were responsible for ensuring the CPAP
masks were stored in a bag. ADON B said it was important for the CPAP masks to be stored in a bag when
not in use for them to be kept sanitary. During an interview on 07/02/2025 at 2:59 PM, the DON said the
CPAP masks should be stored in a bag when not in use. The DON said ultimately, she was responsible for
ensuring they were stored properly. The DON said they conducted champion rounds during the week and
the RN supervisor on the weekend ensured the masks and cannulas were stored in a bag. The DON said
the CPAP mask not being stored properly could result in it not being clean and could cause an infection.
During an interview on 07/02/2025 at 3:24 PM, the Administrator said the CPAP masks should be stored in
a bag when not in use. The Administrator said the nurses were responsible for ensuring this occurred. The
Administrator said it was important for them to be stored in a bag for infections reasons and to keep them
clean. During an interview on 07/02/2025 at 3:39 PM, RN A said the CPAP masks should be stored in a
bag when not in use. RN A said she did not know why Resident #48's CPAP mask was not stored in a bag.
RN A said she tried to check in the mornings when she went into the residents' rooms to ensure the CPAP
masks and nasal cannulas were stored properly. RN A said it was important for the CPAP masks to be
stored in a bag to protect them from dust and germs. Record review of the facility's policy titled, Oxygen
Administration, revised March 21, 2023, did not address the storage of CPAP masks.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 15 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews, and record reviews, the facility failed to provide pharmaceutical services (including
procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and
biologicals) to meet the needs of 1 of 5 residents (Resident #6) reviewed for pharmacy services. The facility
failed to ensure ADON H administered Resident #6's Magdelay (magnesium chloride, combination
medication used as a supplement for minerals lacking in diet) as ordered on 06/30/25. This failure could
place the residents at risk of not receiving the intended therapeutic benefits of prescribed
medications.Findings included: Record review of Resident #6's face sheet dated 07/01/25, indicated a
[AGE] year-old female who initially admitted to the facility on [DATE] with diagnoses which included
dementia (memory loss), essential hypertension (high blood pressure), muscle weakness, and
osteoporosis (disease that weakens the bones and increases the risk of fractures). Record review of
Resident #6's quarterly MDS assessment dated [DATE], indicated she was understood and understood
others. Resident #6 had a BIMS score of 14, which indicated her cognition was intact. Record review of
Resident #6's comprehensive care plan revised 01/16/24, indicated she had impaired cognitive
function/dementia or impaired thought processes. The care plan interventions indicated to administer
medications as ordered. Record review of Resident #6's order summary report dated 07/01/25, indicated
she had an order for MagDelay 64mg give one tablet one time a day for supplement with an order started
date of 06/01/25. During an observation on 06/30/25 at 08:45 AM, ADON H prepared Resident #6's routine
morning medications. ADON H obtained one tablet of sloMg and placed it in the medicine cup. The bottle of
sloMg indicated it contained the following ingredients: magnesium 143mg, calcium 238mg, and chloride
416mg. ADON H then administered Resident #6 her medications. Resident #6 took all medications
including the sloMg tablet. Record review of Resident #6's medication administration record dated
06/01/25-06/30/25, indicated she had received one tablet of Magdelay 64mg on 06/30/25 in the morning
and had been administered by ADON H. Record review of the website on 07/01/25,
https://hargravesotc.com/products/magdelay-64-mg-delayed-release-60-tablets-by-major?variant=32392354562131,
indicated the active ingredients for Magdelay included: calcium 212mg, magnesium 128mg, and chloride
375mg. During an interview on 07/01/25 at 2:32 PM, ADON H reviewed the bottle of sloMg she
administered and said it was not the correct dosage, and she should have not administered the medication
to Resident #6 until she had clarified the order with the physician. ADON H said she had given the
medication because it had handwritten on the top of the bottle magnesium delay. She said she had only
administered one tablet although the bottle had indicated a dose was 2 tablets because she assumed she
had calculated the magnesium correctly and obviously she did not. She said she was responsible for
ensuring the medications were being administered as ordered. ADON H said not administering the correct
medication was a medication error and Resident #6 was at risk for receiving more than the prescribed dose
which could cause cardiac related adverse reactions. During an interview on 07/01/25 at 3:16 PM, the DON
said she expected medications to be administered as ordered. The DON said the nurse was responsible for
clarifying the order with the physician. The DON said not giving the correct dose of medication was a
medication error and the resident could have ill effects depending on their diagnoses. During an interview
on 07/01/25 at 3:19 PM, the Administrator said she expected medications to be administered following the
medication rights. She said ADON H should have had called the physician to get clarification if the
medication could be administered. She said failure to administer medications as ordered could cause the
resident not to get the therapeutic level of the ordered supplement. Record review of the facility's undated
policy Medication Administration and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 16 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
General Guidelines indicated. Medications are administered as prescribed, in accordance with State
Regulations using good nursing principles and practices and only by persons legally authorized themselves
with the medication.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 17 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review the facility failed to ensure all drugs were stored in a locked
compartment, only accessible by authorized personnel for 1 of 24 residents (Resident #20) reviewed for
medications at their bedside. The facility did not ensure Resident #20's Ayr Nasal Solution (nasal spray),
and biotene dry mouth moisturizing spray were not left on his bedside table. This failure could place
residents at risk for misuse of medication, overdose, drug diversions, adverse reactions of medications, and
not receiving the therapeutic benefit of medications.Findings included: Record review of Resident #20's
face sheet, dated 07/01/25, reflected Resident #20 was an [AGE] year-old male, admitted to the facility on
[DATE] with diagnoses which included diastolic (congestive) heart failure (occurs when the heart's lower left
chamber becomes stiff and cannot relax and fill with blood properly between beats). Record review of
Resident #20's quarterly MDS, dated [DATE], reflected Resident #20 sometimes made himself understood
and usually understood others. Resident #20's BIMS score was 14, which reflected his cognition was intact.
Record review of Resident #20's comprehensive care plan revised on 11/11/24 reflected discharge from the
facility was not feasible as evidenced by resident unable to safely self-medicate and required 24 hr. nursing
care. The care plan interventions included respect resident's right to view nursing facility as his home.
Record review of Resident #20's order summary report dated 06/01/25 reflected an active physician order
for Ayr Nasal Solution: 2 sprays in both nostrils every 4 hours as needed for nasal irritation with a start date
06/29/25. Record review of Resident #20's order summary report dated 06/01/25 reflected an active
physician order for biotene dry mouth moisturizing spray: 1 spray by mouth every 4 hours as needed for dry
mouth with a start date 06/29/25. During an observation and attempted interview on 06/29/25 at 1:58 p.m.,
A bottle of Ayr Nasal Solution (nasal spray) and biotene dry mouth moisturizing Spray were observed on
Resident#20's bedside table. Resident #20 had a communication problem related to unclear speech.
During an observation and interview on 06/29/25 at 2:00 p.m., the DON was coming out of the room next
door to Resident #20 when the state surveyor asked her if anyone on the hall was able to self-medicate.
The DON stated there was no one in the building able to self-medicate. The state surveyor asked the DON
if the nasal spray and the mouth moisturizing spray should be on Resident #20's bedside table. The DON
removed the medication from the table and told Resident #20 the medication should be stored in the
nurse's cart. During an interview on 06/29/25 at 2:03 p.m., ADON H stated Resident #20 had not been
evaluated for self-administration of medications. ADON H stated if a resident was able to self-administer,
he/she must be assessed for competence. ADON H stated once the resident was safe to self-medicate an
order must be obtained. ADON H stated she did not see the medication on his bedside table when she
went into his room. ADON H stated, he has so much stuff on that table. ADON H stated it was important to
ensure medications were not left at bedside for resident safety. During an interview on 07/02/25 at 10:09
a.m., the DON stated she expected that if Resident #20 was able to self-administer that the resident be
assessed, obtain an order for the resident to self-administer and store the medications on the nurse's cart.
The DON stated all staff should be ensuring medications were not left at bedside. The DON stated she was
responsible for monitoring medications at bedside by daily champion rounds. The DON stated she was not
aware if a round was made that morning prior to surveyor intervention. The DON stated it was important to
ensure medications were not left at bedside for resident safety. During an interview on 07/02/25 at 2:14
p.m., the Administrator stated medications should be locked/secured in the nurse's cart and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 18 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
administered by the nurse or MA. The Administrator stated the DON was responsible for monitoring and
overseeing medication storage by daily rounds. The Administrator stated it was important to ensure
medications were not left at bedside for resident safety. Record review of the undated facility's policy titled
Medication Storage in the Facility reflected. 2. Medication rooms, carts, and medication supplies are locked
or attended to by persons with authorized access.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 19 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0800
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional
and special dietary needs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure all residents were provided a nourishing, palatable,
well-balanced diet that meets daily nutritional and special dietary needs for 1 of 2 residents (Resident #19)
reviewed for dietary needs and preferences. The facility failed to ensure Resident #19 received small,
frequent meals as recommended by her physician. This failure placed residents at risk for altered nutritional
status and decreased quality of life. Findings included: Record review of Resident #19's face sheet dated
07/02/2025 indicated she was a [AGE] year-old female initially admitted to the facility on [DATE] and
re-admitted on [DATE] with diagnoses which included type 2 diabetes mellitus with other circulatory
complications (insulin resistance leading to high blood sugars resulting in complications with circulation),
gastro-esophageal reflux disease without esophagitis (a long-term condition in which acid from the
stomach comes up into the esophagus without inflammation of the esophagus), and irritable bowel
syndrome (condition that affects the digestive system and can cause abdominal pain, cramping, bloating,
gas, constipation, and diarrhea). Record review of Resident #19's Quarterly MDS assessment dated [DATE]
indicated she understood others and was understood by others. The MDS assessment indicated Resident
#19 had a BIMS score of 14, which indicated her cognition was intact. The MDS assessment indicated
Resident #19 was independent for eating. The MDS assessment did not indicate Resident #19 required a
therapeutic diet. Record review of Resident #19's Order Summary Report dated 07/01/2025 indicated she
had an order for a regular diet with regular texture and consistency with a start date of 11/19/2024. Record
review of Resident #19's care plan last reviewed 04/14/2025 indicated she had a potential nutritional
problem related to diabetes mellitus to provide and serve diet as ordered. Record review of Resident #19's
Physician's Orders in her After Visit Summary from the gastroenterology lab (specialized area where
procedures and tests related to the digestive system are performed) dated 05/29/2025 indicated,
gastroparesis (condition where the stomach empties its contents too slowly) with solid food in stomach
likely diabetic gastroparesis (condition in people with diabetes that causes delayed emptying of the
stomach). should be on small frequent meals 4-5 times daily. Record review of Resident #19's electronic
health record indicated the last Dietary Profile completed was on 04/16/2025, and it did not address
Resident #19's requirement of small frequent meals. The Dietary Profile was signed completed by the
Dietary Manager on 04/16/2025. During an interview on 06/29/2025 at 2:30 PM, Resident #19 said she had
diabetic gastroparesis and was told by the doctor she was supposed to have little meals. Resident #19 said
she was supposed to eat every 2 hours, and the facility could not accommodate that for her. Resident #19
said she did the best she could to eat small meals by saving food from the meals she was served to eat
throughout the day. Resident #19 said she talked to the kitchen manager, and they flat out say they cannot
do it. Resident #19 said the kitchen manager told her everybody received the same diet. During an
interview on 07/01/2025 at 4:47 PM, the Dietary Manager said if a resident required a special diet the
nursing staff notified dietary, and they tried to accommodate the diet. The Dietary Manager said a diet order
should be completed and given to the kitchen. The Dietary Manager said she tried to visit the residents
monthly and completed dietary profiles to get the residents' dietary preferences. The Dietary Manager said
she was not aware Resident #19 required small, frequent meals, and she was not provided a diet order.
The Dietary Manager said she tried to visit with Resident #19 every couple of weeks, and Resident #19 had
not informed her she wanted small, frequent meals. The Dietary Manager said it was important to
accommodate the residents' dietary needs and preferences for their dignity and because they should have
as much control as possible over their
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 20 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0800
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
meals. During an interview on 07/02/2025 at 2:49 PM, ADON B said Resident #19 had gastroparesis, and
was instructed to eat small meals. ADON B said when a resident went to the doctor the nurses should
review the orders upon the residents return to the facility. ADON B said she thought she may have been the
charge nurse the day Resident #19 returned with the order for the small meals, but she did not remember.
ADON B said she did not complete a dietary communication sheet, and it should have been completed.
ADON B said she did not put an order in because she guessed in her mind she did not because Resident
#19 controlled her meals. ADON B said if the residents' dietary needs and preferences were not followed it
could cause adverse reactions and have a bad outcome. During an interview on 07/02/2025 at 3:02 PM,
the DON said the nurses were responsible for reviewing the physician's orders when the residents returned
from a doctor's appointment. The DON said the ADONs and herself reviewed the orders after the nurses
did. The DON said she was aware Resident #19 required small, frequent meals. The DON said she had
communicated it to the Dietary Manager in one of the morning meetings. The DON said if there was a diet
order change a communication form should be completed and given to dietary. The DON said since she
communicated it to the Dietary Manager in the morning meeting, she did not complete a communication
form. The DON said if Resident #19's dietary needs were not followed as recommended by the physician
she could end up having to go back to the doctor. During an interview on 07/02/2025 at 3:25 PM, the
Administrator said if Resident #19 required frequent meals they should be able to provide her snacks or
they could store food for her, and she could get it or request it later. The Administrator said when they
received information from the physician it should be communicated from the DON/ADON to dietary. The
Administrator said if the residents' dietary needs and preferences were not followed, they would not get the
proper meals they needed. Record review of the facility's policy titled, Menu Approval and Honoring
Resident Special Requests, And Food Brought to the Facility From Unapproved Sources from the Dietary
Services Policy & Procedure Manual 2012, indicated, .Every attempt will be made to honor resident food
preferences. If a resident wishes to eat at non-traditional times or outside of scheduled meal service times,
the resident preferences will be honored as much as possible. The facility plan for meeting these requests
will be documented in the resident's written care plan. If a resident has requested in advance to eat at
non-traditional times, the foods served on the menu can be stored and reheated at the appropriate time, or
shelf-stable/refrigerated foods that can be prepared without access to the facility kitchen can be kept on
hand for these requests.
Event ID:
Facility ID:
675802
If continuation sheet
Page 21 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide food that was palatable and
served at an appetizing temperature for 5 of 24 residents (Residents #1, #10, #29, #48, and #53) and 1 of 1
lunch meal reviewed for palatability. The facility did not provide palatable food served at an appetizing
temperature or taste to residents who complained the food was cold and not seasoned. This failure could
place residents who ate food from the kitchen at risk of weight loss, altered nutritional status, and
diminished quality of life. Findings include: Record review of Resident #53's grievance dated 05/08/25,
indicated Resident #53 had stated .food was ‘always ice cold'. Record review of the Resident Council
Minutes dated 06/10/25 indicated . hall food cold, coffee cold. During an interview on 06/29/25 at 12:36 PM,
Resident #1 stated he ate in his room and the food was served lukewarm and needed to be seasoned
more. During an interview on 06/29/2025 at 12:44 PM, Resident #48 said the food was cold. During an
interview on 06/29/2025 at 1:25 PM, Resident #10 said the food was not good, most of the time it was not
seasoned, the meat was too hard, and sometimes the food was cold. During an interview on 06/29/2025 at
2:28 PM, Resident #29 said sometimes the food was cold, but then sometimes the food was too hot to eat.
During an observation and interview on 06/30/25 at 1:07 PM, a lunch tray was sampled by the Dietary
Manager, the Area Director of Operations and 5 surveyors. The sample tray consisted of meatloaf, red
potato wedges, brussels au gratin, roll, and strawberry banana cake. The meatloaf was not sampled as the
meat had red tinged areas. The Area Director of Operations said she could see the redness in the meat.
She said overall the meal was good. The surveyors observed the redness of the meat, and the potato
wedges were lukewarm. During an interview on 07/01/25 at 2:54 PM, the Dietary Manager said there was
nothing wrong with the test tray meal. She said the meat loaf was made from ground beef and ground beef
was safe to eat at any color if the temperature was correct. She said the potatoes were fine as well and that
the Area Director of Operations had agreed there was nothing wrong with the meal. She said she had not
received any complaints of cold food. She said residents had even voiced to her that they were happy she
was in the kitchen because the food was tasting so much better. During an interview on 07/01/25 at 3:19
PM, the Administrator said if the residents did not like what was being served then they would most likely
not eat. She said an alternate meal would have been offered. She said she had received one food
complaint that she was aware of for cold food. During an interview on 07/01/25 at 3:25 PM, the Area
Director of Operations said she thought the test tray was okay and was aware of the concerns of the
surveyors regarding the red meat. She said the ground meat could be served if the temperature was
correct, and it had been because the temperature was 197 degrees Fahrenheit. She said there were no
concerns from the residents regarding the meal. She said she had not received any food complaints when
she had visited the facility. The Area Director of Operations said she visited the facility twice a month and
obtained a test tray each time with no issues noted with the meals. Record review of the facility's policy
Menu Approval and Honoring Resident Special Requests, and Food Brought to the Facility from
Unapproved Sources dated 2012, indicated . 4. Every attempt will be made to honor resident food
preferences. The policy did not address the facility providing food that was palatable, attractive, and at a
safe and appetizing temperature.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 22 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, interviews, and record review, the facility failed to store, prepare, distribute, and
serve food in accordance with professional standards for food safety in the facility's only kitchen. The facility
did not ensure:1. The ham was discarded after the use by date of 06/26/25.2. The potatoes were labeled
and dated. These failures could place residents at risk for foodborne illness.Findings included: During the
initial tour observation of the kitchen on 06/29/25 beginning at 11:20 AM, the following was revealed in the
fridge: Ham had a use by date of 06/26/25. Potatoes were found in a container with no label or date. During
an interview on 07/01/25 at 2:54 PM, the Dietary Manager said the ham was unfortunately 1 day out of
date. She said the potatoes had just been pulled from the freezer, were labeled, and dated but the label had
gotten soggy from the ice. She said a new label should have been placed. The Dietary Manager said the
ham should have been pulled on the day it expired and thrown away. She said the fridges were checked
daily for expired food and she was unsure how it was missed. The Dietary Manager said the cooks and
herself were responsible for ensuring the food was labeled correctly, and expired food was removed. She
said failure to remove the expired food items could cause the residents to get sick. During an interview on
07/01/25 at 2:58 PM, Dietary [NAME] M said he checked the fridges daily for expired food. He said the
potatoes should have been labeled and dated when they were prepared, and the ham should have been
removed the day it expired. Dietary [NAME] M said failure to remove the expired food or not labeling/dating
correctly could place a resident at risk for receiving expired food and cause them to get sick. He said the
kitchen staff was responsible for ensuring the food was labeled/dated correctly and expired food was
removed. During an interview on 07/01/25 at 3:19 PM, the Administrator said she expected all food items to
be labeled and dated accordingly and discarded upon the expiration date. The Administrator said the
Dietary Manager was responsible for overseeing it was being completed. She said depending on the food
itself expired food could case GI discomfort and upset for the residents if used. Record review of the
facility's policy Food Storage and Supplies dated 2012 indicated. All facility storage areas will be maintained
in an orderly manner that preserves the condition of food and supplies. 4. Open packages of food are
stored in closed containers with covers or in sealed bags and dated as to when opened.Perishable items
that are refrigerated are dated once opened and used within 7 days.
Event ID:
Facility ID:
675802
If continuation sheet
Page 23 of 24
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675802
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kemp Care Center
1351 South Elm Street
Kemp, TX 75143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to establish and maintain an infection
prevention and control program designed to provide a safe, sanitary, and comfortable environment and to
help prevent the development and transmission of communicable diseases and infections for 1 of 4
residents (Resident #44) reviewed for infection control. The facility failed to ensure CNA N performed hand
hygiene while providing incontinent care for Resident #44 on 06/29/25. This failure could place any resident
at the facility at risk for cross-contamination and the spread of infection.Finding included: Record review of
Resident #44's face sheet, dated 07/02/25, revealed a [AGE] year-old female who was admitted to the
facility on [DATE] and re-admitted on [DATE] with diagnoses to include Neuromuscular dysfunction of the
bladder (occurs when the nerves controlling the bladder are damaged or don't function properly, leading to
issues with storage and/or emptying of urine), stroke and diabetes (high blood sugars). Record review of
Resident #44's quarterly MDS assessment, dated 04/22/25, indicated Resident #44 usually understood
and was usually understood by others. Resident #44's BIMS score was 08, which indicated her cognition
was moderately impaired. The MDS indicated Resident #44 required assistance with toileting, bed mobility,
dressing, personal hygiene, transfers, and eating. The MDS did not indicate she was frequently incontinent
of bladder. Record review of Resident #44's comprehensive care plan, revised on 07/27/23, indicated that
Resident #44 had an ADL Self Care Performance Deficit. The care plan interventions were for 2 staff to
provide toileting. During an observation on 06/29/25 at 1:00 p.m., CNA N provided incontinent care of bowel
and bladder for Resident #44. She wiped her front area and then her backside without changing her gloves
or performing hand hygiene. She then grabbed a clean brief, applied barrier cream, changed her linen, and
then applied her gown, while using the same dirty gloves. CNA N then removed her gloves, gathered her
equipment, left the room, and then washed her hands. During an interview on 06/29/25 at 3:02 p.m., CNA N
said she did not realize she did not perform hand hygiene or change her gloves after wiping Resident #44,
then touching the clean brief, linen, and her gown with dirty gloves. She said she knew that without hand
hygiene or removing dirty gloves, she could cause cross-contamination and infection. During an interview
on 07/02/25 at 3:20 p.m., the DON said she expected the CNAs to perform incontinent care correctly. She
said she expected staff to change their gloves between dirty to clean and use hand hygiene between glove
changes. The DON said they went over incontinence care and hand washing at least annually. She said she
oversaw the infection control process. She said staff should change gloves and practice hand hygiene to
prevent infection and cross-contamination. During an interview on 07/02/25 at 3:48 p.m., the Administrator
said she expected all staff to use proper hand hygiene techniques between dirty and clean areas with all
care. The Administrator said the DON was responsible for ensuring staff were trained on incontinent care
and infection control. She said improper hand hygiene could place residents at risk for cross-contamination.
Record review of the facility's policy titled Hand Hygiene, undated, indicated, You may use alcohol-based
hand cleaner or soap and water for the following: when hands are visibly soiled, after contact with a
residents mucous membrane and body fluids or excretions, after handling soiled or used linens, before and
after assisting a resident with personal care, and before and after assisting a resident with toileting. Record
review of the facility's policy titled Infection Control, revised 03/23, indicated, The facility will establish and
maintain an infection control program designed to provide a safe, sanitary, and comfortable environment
and to help prevent the development and transmission of disease and infection. The facility will require staff
to wash their hands after each direct resident contact for which hand washing is indicated by acceptable
professional practice.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675802
If continuation sheet
Page 24 of 24