F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide pharmaceutical services (including
procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and
biologicals) to meet the needs of each resident for 1 (Resident #1) of 6 residents reviewed for pharmacy
services.
The facility failed to ensure LVN A properly received inventory of Resident #1's Acetaminophen-Codeine #3
(controlled medication) from the pharmacy, resulting in 26 missing tablets.
The noncompliance was identified as past noncompliance (PNC). The noncompliance began on 10/07/24
and ended on 10/17/24. The facility had corrected the noncompliance before the investigation began.
This failure placed residents at risk for unrelieved pain due to their medication not being readily available.
Findings included:
Review of Resident #1's Face Sheet, dated 03/01/25, reflected she was an [AGE] year-old female, who
most recently admitted to the facility on [DATE], with diagnoses including transient cerebral ischemic attack
(a temporary disruption of blood flow to the brain, causing stroke-like symptoms that resolve completely
within a short period) and peripheral vascular disease (a condition that affects the blood vessels outside of
the heart and brain), and rheumatoid arthritis (a long-term autoimmune disease that causes painful
inflammation in the joints).
Review of Resident #1's Physician's Orders, dated 03/01/25, reflected she was prescribed
Acetaminophen-Codeine Oral Tablet 300-30MG (Acetaminophen with Codeine, also referred to as Tylenol
#3) orally up to four times per day as needed (for pain). The start date of this medication was 09/12/24.
Review of the facility's Provider Investigation Report, dated 10/11/24, reflected during the 10:00PM
(10/07/24) to 6:00AM (10/08/24) shift, LVN A signed for a delivery of medications from the pharmacy that
contained a blister pack (a form of tamper-evident packaging where an individual pushes individually sealed
tablets through the foil in order to take the medication) of Resident #1's prescription for
Acetaminophen-Codeine #3 (26 tablets). During the following shift (6:00AM to 2:00PM) on 10/08/24, the
medication was identified as missing from the medication cart. Although LVN A signed for the medication
during the previous shift, she could not recall receiving the medication. LVN A was suspended pending the
outcome of the investigation, and she was sent for a drug screen (results indicated she was positive for
marijuana). Resident #1's Responsible Party and physician were notified of
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
675820
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675820
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Lennwood Nursing and Rehabilitation
8017 W Virginia Dr
Dallas, TX 75237
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the incident. The police department and the pharmacy were notified, as well. The facility conducted an audit
of all medication carts with no noted discrepancies. The pharmacy performed an audit to determine if there
was a discrepancy in delivery with no noted discrepancies. Facility staff were in-serviced on the facility's
controlled substance policy which included receiving, storing, and handling narcotic medications. Facility
staff were also in-serviced on the facility's drug use policy. Staff were interviewed to ensure competency
was achieved from the in-services. LVN A's employment with the facility was terminated. The facility filed a
complaint with the Texas Board of Nursing for drug diversion and a positive THC drug screen.
Review of a Manifest Form, dated 10/07/24, reflected LVN A signed the form, indicating she had received
Resident #1's prescription medication of Acetaminophen-Codeine #3 (26 tablets).
Review of the facility's in-service logs, dated from 10/11/24 to 10/17/24, reflected facility staff were
in-serviced on procedures for pharmacy services (including receiving medications), controlled substances,
and a drug-free workplace.
Review of the personnel file for LVN A, completed on 03/01/25, reflected her employment with the facility
was terminated effective 10/16/24.
Observations of three separate medication carts on 03/01/25 from 10:12AM to 11:30AM, including a review
of narcotic logs and count sheets, reflected no evidence of a current drug diversion. It appeared as though
facility staff were following the facility's policies and procedures to prevent a drug diversion. These
observations were completed with RN B, LVN C, and MA D.
During interviews with multiple staff members (RN B, LVN C, MA D, MA E, and RN F) on 03/01/25 from
10:12AM to 11:30AM, they each stated they had been in-serviced on pharmacy services. They were
knowledgeable of the facility's policies and procedures related to acquiring, receiving, dispensing, labeling,
storing, and administering medications. They were able to verbalize the facility's policies and procedures
related to the prevention of drug diversion, including what procedures to take when narcotics were received
from the pharmacy as well as the procedure for counting medications.
During an interview with the Administrator on 03/01/25 at 12:00PM, she stated Resident #1's prescription
medication of Acetaminophen-Codeine #3 (26 tablets) was identified as missing on 10/08/24, during the
6:00AM to 2:00PM shift. The Administrator stated the facility's investigation reflected that LVN A signed for
a delivery of the medication during the previous overnight shift (10:00PM to 6:00AM, from 10/07/24 to
10/08/24). LVN A stated although she signed for the medication, she could not recall whether or not she
actually saw the medication. LVN A was suspended pending the outcome of the investigation. She was sent
for a drug screen, which indicated she was positive for marijuana. The Administrator stated Resident #1's
Responsible Party and physician were notified of the incident. The police department and the pharmacy
were notified, as well. The facility conducted an audit of all medication carts with no noted discrepancies.
The pharmacy performed an audit to determine if there was a discrepancy in delivery with no noted
discrepancies. The Administrator reported facility staff were in-serviced on the controlled substance policy
which included receiving, storing, and handling narcotic medications. Facility staff were also in-serviced on
the facility's drug use policy. Staff were interviewed to ensure competency was achieved from the
in-services. LVN A's employment with the facility was terminated, effective 10/16/24. The facility filed a
complaint with the Texas Board of Nursing for drug diversion and a positive THC drug screen. The
Administrator stated Resident #1 did not miss any of her assigned doses, nor did she sustain any adverse
effects due to the incident. The facility ordered and paid for a new prescription of Acetaminophen-Codeine
#3. The Administrator
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675820
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675820
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Lennwood Nursing and Rehabilitation
8017 W Virginia Dr
Dallas, TX 75237
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
stated the risk of a drug diversion included residents not receiving their prescribed medications and
potentially experiencing pain as a result, as well as the possibility of an impaired staff member.
On 03/01/25 at 3:47PM, the surveyor attempted to contact LVN A via telephone. The surveyor left a voice
message requesting a return telephone call.
Residents Affected - Few
Review of the facility's Controlled Substances Policy, dated 12/2024, reflected, .Controlled substances must
be counted upon delivery. The nurse receiving the medication, along with the person delivering the
medication, must count the controlled substances together. Both individuals must sign the designated
controlled substance record .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675820
If continuation sheet
Page 3 of 3