F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide pharmaceutical services which includes the
accurate acquiring and administering of medications to meet the needs for 1 (Resident #1) of 5 residents
reviewed for pharmacy services, in that:The facility failed to administer Resident #1's Lorazepam
medication according to physicians' orders on 12/16/2025, 12/17/2025, and 12/18/2025 resulting in
Resident #1 getting double the amount of his scheduled medication.This failure could place residents at
risk of not receiving the intended therapeutic benefit of the medications and supplements, could result in
worsening or exacerbation of chronic medical conditions, and hospitalization.Review of Resident #1's face
sheet dated 2/3/2026 reflected an [AGE] year-old male admitted on [DATE] with diagnoses that included
vascular dementia (decline in cognitive function caused by impaired blood flow to the brain), Alzheimer's
disease (progressive neurological brain disorder leading to cognitive decline), type 2 diabetes (blood sugar
disorder), atrial fibrillation (heart rhythm disorder), chronic kidney disease and repeated falls.Review of
Resident #1's quarterly MDS assessment reflected a BIMS score of 6 suggesting severe cognitive
impairment.Review of Resident #1's care plan dated last review completed 12/10/2025, reflected the
following problem: the resident is on pain medication therapy (opioid) [related to] pain or shortness of
breath/pain or distress with intervention administer analgesic medications as ordered by the physician.
Monitor/document side effects and effectiveness Q-Shift.Review of Resident # 1 orders in the EMR
reflected a current physician order dated 10/19/2025 for: Lorazepam Tablet 0.5 MG Give 1 tablet by mouth
every morning and at bedtime for Anxiety/Agitation related to DEMENTIA IN OTHER DISEASES
CLASSIFIED ELSEWHERE, MODERATE, WITH OTHER BEHAVIORAL DISTURBANCE. And another
physician order dated 10/23/2025 for Ativan Oral Tablet 1 MG (Lorazepam) Give 1 tablet by [sic] mouth
every 4 hours as needed for Anxiety for 90 Days, discontinued on 1/21/2026.Review of Resident #1's
December 2025 MAR reflected it had been signed off for his schedule Lorazepam tablet, 0.5 mg on:
12/16/2025 at AM12/16/2025 at Bedtime12/17/2025 at AM12/17/2025 at Bedtime12/18/2025 at AMReview
of Resident #1's December 2025 narcotic count sheet reflected his Lorazepam 1.0 mg had been signed off
as being given on 12/16/2025 at 6:50 am12/16/2025 at 8:00 pm12/17/2025 at 8:00 am12/17/2025 at 8:00
pm12/18/2025 at 8:00 amDuring an interview on 2/3/2026 at 2:40 pm, the DON stated the issues with
Resident #1 medications were not a med error - it was a documentation error. The DON stated Resident #1
had two orders for Lorazepam, one scheduled at 0.5 mg and one prn at 1.0.mg. The nurses were using the
1 mg tablet and halving it - giving the resident half and wasting the other part. It was just a documentation
error from the nurses wasting the other part of the tablet.During an interview on 2/3/2026 at 3:18 pm, the
medical director stated she was aware of the narcotic med errors with Resident #1 and that nurses were
wasting medications. She stated her concerns with Resident #1 getting more than his scheduled dose of
Lorazepam was that he could have been more fatigued, tired, somnolent which could have translated to
less activity and less eating. It may
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
675857
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675857
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/04/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
William R Courtney Texas State Veterans Home
1424 Martin Luther King Jr LN
Temple, TX 76504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
have made him unsteady on his feet, but he was already a high fall risk with a long history of falls and
behaviors. During an interview on 2/3/2026 at 3:24 pm, LVN A stated she had worked on 12/17/2025 and
gave Resident #1 his Lorazepam at 8pm. She stated she gave him a 1 mg tablet and signed off on the
narcotic sheet that she gave a 1 mg tablet. LVN A denied wasting any part of the medication. She stated
she signed off in the MAR that she gave Resident #1 0.5 mg, but she gave him 1.0 mg of Lorazepam. She
stated she did not follow the order for the 0.5 mg tablet of Lorazepam. During an interview on 2/3/2026 at
4:04 pm, LVN B stated he had worked 12/18/2025 and gave Resident #1 his Lorazepam at 8:00 am. He
stated Resident #1 ran out of his scheduled 0.5 mg tablet of Lorazepam, so he came him the 1 mg tablet of
Lorazepam and signed it off in the MAR under his 0.5 mg tablet. LVN B denied wasting any part of the
medication. LVN B stated he did not follow the order for the scheduled 0.5 mg tablet of Lorazepam. During
an intervie w on 2/3/2026 at 4:18 pm, LVN C stated she had worked on 12/16/2025 and gave Resident #1
his AM dose of Lorazepam. She stated if she signed out on the narcotic sheet that she gave a 1 mg tablet,
then that's what she gave the resident. She denied wasting any medication and stated if she had wasted
any part of the medication she would have noted it in the narcotic count sheet and had another nurse
witness the wasting. She stated she did not follow the order for the 0.5 mg Lorazepam that was
scheduled.During an interview on 2/3/2026 at 4:36 pm, LVN D stated she had worked on 12/17/2025 and
gave Resident #1 his AM dose of Lorazepam. She stated if I signed it [narcotic count sheet] , I'm assuming
I gave it. She stated the 0.5 mg tablet was not there, so she gave the 1 mg tablet instead. She wanted
resident #1 to have something for his anxiety. She stated later I realized I had signed off the MAR on the
0.5 mg order, and it was wrong, but I didn't get a chance to go back and check and fix it. LVN D denied
wasting any medication and stated she gave Resident #1 the 1 mg tablet.An attempt was made to contact
LVN E on 2/3/2026, but the call was not returned.During an interview on 2/4/2026 at 11:46 am, the
pharmacy nurse stated she was aware of the issue with Resident #1's Lorazepam. She stated she had
talked to the nurses (LVN A, B, C, D, E) and they said they were taking the 1 mg PRN tablet and
administering half of it and the nurses just hadn't put that they had wasted half of the tablet on the narcotic
count sheet. She stated, no one gave her a sufficient answer as to why they didn't document the wasting
and she did not ask any of the nurses if they had had a witness when they wasted the medication. She
stated Resident #1 was out of his scheduled 0.5 mg Lorazepam due to a lack of communication, so the
nurses were using the PRN 1 mg dose instead.During an interview on 2/4/2026 at 3:06 pm, the ADM stated
he was aware of the issues with Resident #1's Lorazepam medication. He stated his expectation was that
staff will followed physician orders and they should not be signing them out on the narc sheet and not
documenting appropriately in the MAR. He stated his concerns would be that we don't know if the patient
actually got them - possible diversion.During an interview on 2/4/2026 at 3:14 pm, the DON stated her
expectations are that staff will administer medications as ordered and they are supposed to document that
way. She stated if staff was wasting medications, they should be doing that with another nurse as a witness
and documenting this on the narcotic count sheet including the date and signature of the person that
witnessed and the nurse giving the medication. She stated if medications were not documented correctly in
the MAR, we don't know if residents got the medication as ordered - medication is not therapeutic as it's
supposed to be.Review of the facility's policy Administering Medications, revision April 2019, reflected the
following: Policy Statement Medications are administered in a safe and timely manner, and as
prescribed.Policy Interpretation and Implementation4. Medications are administered in accordance with
prescriber orders, including any required time frame.22. The individual administering the medication initials
the resident's MAR on the appropriate line after giving each medication
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675857
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675857
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/04/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
William R Courtney Texas State Veterans Home
1424 Martin Luther King Jr LN
Temple, TX 76504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
and before administering the next ones.23. As required or indicated for a medication, the individual
administering the medication records in the resident's medical record:a. the date and time the medication
was administered;b. the dosage;c. the route of administration;d. the injection site (if applicable);e. any
complaints or symptoms for which the drug was administered;f. any results achieved and when those
results were observed; andg. the signature and title of the person administering the drug.Review of Facility
Policy Controlled Substances, revision November 2022 reflected the following: Policy Statement The facility
complies with all laws, regulations, and other requirements related to handling. storage, disposal. and
documentation of controlled medications (listed as Schedule 11-V of the Comprehensive Drug Abuse
Prevention and Control Act of 1976). Policy Interpretation and ImplementationDispensing and Reconciling
Controlled Substances2. The system of reconciling the receipt, dispensing and disposition of controlled
substances includes the following:a. Records of personnel access and usage;b. Medication administration
records;c. Declining inventory records; and d. Destruction, waste and return to pharmacy records.
Event ID:
Facility ID:
675857
If continuation sheet
Page 3 of 3