F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure based on the comprehensive
assessment of a resident, the residents received treatment and care in accordance with professional
standards of practice, the comprehensive person-centered care plan, and the residents' choices for one
(Resident #1) of five residents reviewed for quality of care. The facility failed to: 1. Ensure ants were not
found on Resident #1's body on 08/13/25 and 08/15/25 which caused large papules (small bumps on the
skin that contain fluid or pus) from his right shoulder to elbow, right hip to mid-thigh, abdomen, and between
the toes of his feet.2. Accurately document in Resident #1's EMR regarding the presence of ants/ant bites
on his body.3. Ensure Resident #1 was moved to a different room after ants were found on his body on
08/13/25 until 08/15/25.This failure resulted in an identification of an Immediate Jeopardy (IJ) on 08/25/25
at 7:10 PM and a template was provided. While the IJ was removed on 08/26/25 at 7:06 PM, the facility
remained at a level of no actual harm at a scope of pattern that is not immediate jeopardy due to the
facility's need to evaluate the effectiveness of the corrective systems. These deficient practices could place
residents at risk of discomfort, pain, worsening skin impairment issues, and a decreased quality of life.
Findings included:Review of Resident #1's undated face sheet reflected an [AGE] year-old male who was
admitted to the facility on [DATE] with diagnoses including unspecified dementia, dysphagia (difficulty
swallowing), muscle weakness, and need for assistance with personal care. Review of Resident #1's
quarterly MDS assessment, dated 07/22/25, reflected a BIMS score of 00, indicating he had a severe
cognitive deficit. Review of Resident #1's quarterly care plan, dated 07/06/25, reflected he had skin tears
related to fragile skin, aging, medication effects, or mobility with an intervention of making sure his
environment was safe. Review of Resident #1's NP assessment, dated 08/13/25, reflected the following:
[Resident #1] is seen today for a report of possible ant bites to the right arm and right leg. Small red lesions
noted to [Resident #1]'s right arm and leg. Review of Resident #1's hospice note, dated 08/13/25 at 12:57
PM and documented by HN D, reflected the following: PC from [LVN A] at (facility) requesting order for
Benadryl RN due to ant bites on [Resident #1]'s arm and itching. Verbal order given per s/sx management
for Benadryl 25mg 1-2 tablets every 6 hours as needed for itching. Review of Resident #1's progress note,
dated 08/13/25 at 3:09 PM and documented by LVN A, reflected the following: [Resident #1] continues with
red raised rash to right upper arm and a few patchy areas to the right thigh. He has no complaints of pain or
itching at this time. Received PRN order for Benadryl from hospice. Review of Resident #1's physician
order, dated 08/13/25, reflected Benadryl Oral Tablet 25 MG - Give 1 tablet by mouth every 6 hours as
needed for rash. Review of Resident #1's skin assessment, dated 08/13/25 and completed by LVN A,
reflected a rash to his right upper arm. There were no further skin assessments conducted. Review of the
facility's pest control invoice, dated 08/14/25, reflected the following: I spoke with the administrator while on
site, and she noted nuisance ant activity in room [ROOM NUMBER]
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 14
Event ID:
675885
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
(Resident #1's room) . room [ROOM NUMBER] was inspected with live activity of nuisance ants not being
observed. Bait was placed in the restroom and bedroom as a precaution. Review of Resident #1's HN B's
skin assessment, dated 08/15/25 at 10:44 AM, reflected he had generalized ant bites that were not healing
and were pink and beefy red pustules. Review of Resident #1's HN B's progress note, dated 08/15/25 from
10:40 AM - 11:40 AM, reflected the following: [HN B] entered [Resident #1]'s room and found pt awake in
bed, [HN B] noted ants crawling on pt's bedding. [HN B] returned to nurses station to tell [LVN C] that the pt
needed to be moved to a new room and they needed to contact an exterminator, as ants were in pt's bed.
[LVN C] offered for facility aides to change pt bedding. [HN B] stated she would change the bedding, but
ants need to be addressed as pt had ant bites on Wednesday (08/13/25). [LVN C] stated the assessment
from Wednesday stated pt had a rash. [HN B] went back to pt room, took a picture of ant bites on pt's arm
and showed them to [LVN C] who stayed at the nurses station. [HN B] returned to change pt bedding and
noted at least 100 ants in pts bed and on pt. [HN B] returned to nurses station to tell [LVN C] that there is a
serious issue and pt need to be moved immediately. [HN B] returned to pt room to find [LVN C] had not
followed her and was still at nursing station. [HN B] stated loudly that [LVN C] needed to get the DON or the
administrator into the patient's room immediately. Multiple HCAs showed up to help [HN B], and eventually
[LVN C] did too. [HN B] showed all staff members the multitude of ants in pt's bed. Ants were in between the
pt's toes, and on his body from his right leg up to stomach, also removed ants from under pt's scrotum.
[LVN C] stated that she was on her first day and was unaware. [The ADM] showed up and said, these
[NAME] fire ants, I was told they were fire ants. [HN B] replied, I dont care what they are, this is
unacceptable. [The ADM] stated that a pest control person treated the room yesterday and said he left live
traps for ants, so it would be normal to see ants going to the live traps. [HN B] asked [The ADM] if the pest
control person put live traps in the pt's bed, as that is where the majority of the ants are. [The ADM] did not
answer, but stated that the bird feeder outside of the pt's window was a big problem and a cause of ants.
[HN B] asked [The ADM] if the facility staff was putting bird feed underneath the pt. Again, [The ADM] did
not answer. [HN B] showed everyone in the room the pt's right upper arm, which was covered in ant bites,
[LVN C] stated that the patient's arm did not look like that on Wednesday. [HN B] asked [LVN C] how she
knows what patient's arm looked like if today was her first day, no one answered. [HN B] stated that staff
needed to get the hoyer lift so that pt can be transferred out of his bed to high back WC immediately. WC, in
pt's bathroom, also found to have ants on it. [The ADM] left and came back several minutes later stating
that pt would be moved to another room, but instructed facility aides to just get pt to high back WC and take
him to the cafeteria for lunch, not to move his belongings at this time. SKIN: Skin is thin/fragile with
Ecchymosis to BUE, with ruddy BLE. Pt has generalized ant bites all over his body. Pt's right arm from
shoulder to elbow is approximately 85% covered in numerous erythematous papules (red lesions on the
skin that may resemble elevated rashes) and vesiculopustular lesions that range from 1-5mm in diameter.
Many with vesicopustule (a vesicle which is developing pus) formation with erythema (redness or
discoloration of the skin) at the base. Similar lesions are present from pt's right hip to mid thigh, covering
approximately 30-40% of the surface area and multiple lesions are also present between the toes of
bilateral feet. Facility staff reports pt's itching has been controlled with PRN Benadryl and Hydrocortisone
cream.Please ensure that pt has been moved to new room and that no ants or other insects are present in
pt's bed. I did not leave medihoney in pt room so that Administrator could not blame ants on medihoney.
Review of Resident #1's progress note, dated 08/15/25 at 11:09 AM and documented by LVN A, reflected
the following: Notified [Resident #1's RP] and [Resident #1] that he is moving to 214
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 2 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
(room) today. Review of Resident #1's HN B's progress note, dated 08/18/25 at 12:07 PM, reflected he had
generalized ant bites that were not healing with raised heads. Review of maintenance log requests, from
07/01/25 - 08/20/25, reflected ants were found in resident's rooms on 07/11/25, 07/22/25, 07/24/25, and
07/25/25.Review of a pest control invoice, dated 07/14/25, reflected they spot treated a proximity [sic] a
dozen fire ant mounds. Review of a pest control invoice, dated 07/29/25, reflected the following: (Pest
control company) responded to an emergency call regarding ant activity in rooms [ROOM NUMBERS].
Upon arrival, I met with the social worker at the front desk. We first inspected room [ROOM NUMBER],
where staff reported ant activity throughout the room and restroom. During my inspection, I confirmed the
presence of fire ants in the restroom and along the baseboards near the dresser. I applied a liquid
treatment around all baseboards in the room and restroom. Next, we proceeded to room [ROOM
NUMBER], which previously housed the resident from room [ROOM NUMBER]. Although no live ant
activity was observed during the inspection, I performed a preventative treatment by baiting the restroom
baseboards and the sink area. Afterward, I met with the [MAINTD], to access the courtyard and inspect for
ant mounds near the affected units. Several mounds were located and treated. I recommended a long-term
control solution, and the [ADM] requested a quote. I will be contacting my superiors to have this quote
forwarded to her.Reported ants in room [ROOM NUMBER]. Facility has made multiple requests for ants.
Please evaluate if larger scale of services needed. Review of pest control invoice, dated 08/14/25, reflected
the following: I spoke with the administrator while on site, and she noted nuisance ant activity in room
[ROOM NUMBER] (Resident #1's room) . room [ROOM NUMBER] was inspected with live activity of
nuisance ants not being observed. Bait eas [sic] placed in the restroom and bedroom as a precaution. After
this I made my way outside for an exterior inspection and granular perimeter application. Active ant mounds
were treated with a bait application. A liquid residual perimeter application was performed on entry ways to
aid in control of ants. I spoke with the administrator to wrap up the service. She was notified that our
products take a few days to achieve full effect. During an observation on 08/20/25 at 10:52 AM revealed
Resident #1 asleep in his bed and was unable to arouse. Visible beneath the right sleeve of his hospital
gown revealed approximately 50 dark pink/red ant-like bites on his upper arm/shoulder. There were no
visible ants in his bed, room, or bathroom. During a telephone interview on 08/20/25 at 12:04 PM, Resident
#1's NP stated she was notified of redness to his arm on 08/13/25. She stated she looked at it but could not
determine what it was, it was too difficult to say. She stated she wrote an order for Benadryl for dermatitis (a
skin condition that causes redness, irritation, or rash). She stated he was on hospice services, so they
oversaw his care. During an interview on 08/2025 at 12:55 PM, CNA E stated Resident #1 had recently
been moved to her hall (200) but was not sure why. She stated she was not told what happened. She stated
he had redness to his arms and stomach. During an interview on 08/20/25 at 1:03 PM, LVN C stated she
was not working the day Resident #1 appeared with a rash. She stated she first saw it the following day,
08/14/25 and was asked if she would describe it. She stated she would not be able to because she was not
a doctor. During an interview on 08/10/25 at 1:10 PM, the ADM stated on 08/13/25 she was grabbed by an
aide stating Resident #1 had ants in his bed. She stated they had already cleaned up his bed but was
shown a picture and they looked like sugar ants and sugar ants did not bite. She stated she told them to get
him up and asked the housekeepers to clean his room. She stated she had the NP and her ADON assess
his skin and the ADON said it looked more like a rash. She stated the NP looked at it and said she did not
think they were ant bites by the way they were raised up from his skin and that it may be a reaction to
something or a rash. She stated she contacted pest control, and they came the following day, 08/14/25, to
treat his room. She stated on 08/15/25,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 3 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
HN B pulled back his covers on his bed and found ants on his abdomen. She stated she had not moved
him rooms because pest control had already treated the room and the ADON and NP had told her it was a
rash, not ant bites. She stated she called the pest control company again and they told her it could take up
to a week before all the ants were killed. She stated she had not known that before. She stated she had not
seen his skin since 08/13/25 and was shown a current picture. When she saw the picture, she stated it did
look like they could be bites. During a telephone interview on 08/25/25 at 11:50 AM, HN B stated she found
out ants were in Resident #1's bed on 08/13/25 when LVN A contacted their agency requesting Benadryl
for ant bites and him itching. She stated on 08/15/25, when she arrived, she could not believe what she
saw. She stated there were hundreds of ants all over him actively biting and she had to remove them from
his right arm, right leg, abdomen, and under his scrotum. She stated his bites had little white heads and
she had no doubt they were from the ants. She stated she even found ants on his wheelchair in his
bathroom. She stated she went to tell LVN C who blew her off and kept telling her it was a rash. She stated
she finally got the ADM in the room and showed her the ants and told her to get her staff to move him
rooms as it was completely unacceptable. She stated her HCAs provided him with a shower and removed
his linens to be laundered. During an interview on 08/26/25 11:57 AM, LVN C stated she worked the 6:00
AM - 6:00 PM shift on 08/15/25. She stated when HN B came in to do wound care on Resident #1, she was
shown a picture of his skin, and she believed it was a rash. She then stated HN B found the ants on him
and in his bed. She stated they then removed all of his linens and took them to the laundry room and
moved him to a room on the 200 hall. She stated she did see the ants in his bed but did not perform a skin
assessment because she saw one had already been done that day and a rash was noted. She stated the
importance of skin assessments was to make sure the skin was good, for skin integrity, and to ensure there
was no skin breakdown. During an interview on 08/26/25 at 12:10 PM, the ADM stated the pest control
company they used brought up doing extra services on the grounds (outside of facility) but not the inside of
the facility. She stated she asked for a quote but never received one. She stated a negative outcome of not
following up with the pest control company would be that you could have pests in the building that could
contribute to negative outcomes for the residents. She stated they could be a nuisance, could carry germs,
or they could bite the residents which could lead to more negative outcomes. She stated the importance of
accurate nursing documentation was so there was a clear picture of what was happening with the resident.
She stated her expectations on nursing documentation was that all issues and concerns of the residents
were documented. She stated if the documentation was not accurate, the resident could have an issue or
concern that the nurses were not aware of, and it would not get addressed. She stated a skin assessment
should have been conducted by the nurses every day after Resident #1 acquired his rash to ensure they
were assessing the area and to ensure the MD was notified if there was a change. During a telephone
interview on 08/26/25 at 12:46 PM, the ADON stated he was told by LVN A that Resident #1 had a skin
impairment issue (could not remember the date). He stated he went and assessed him but did not see
anything visible at that time. He stated he did not see anything that was consistent with bite marks. He
stated he had ben out sick so he had not assessed Resident #1 since 08/13/25. He stated even though he
was under hospice's care, they (facility staff) were still responsible for the welfare of the resident. He stated
the importance of accurate skin assessments were to ensure there were no areas on the residents and to
make sure there were no skin issues going unaddressed. During a telephone interview on 08/26/25 at 1:18
PM, LVN A stated she was working on Resident #1's hall on 08/13/25. She stated CNAs F and G came to
her and told her he had raised areas to his right arm. She stated there was mention of ant this and ant that
but when she inspected his
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 4 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
room, she saw no ants. After the NP assessed him and did not note ant bites, she completed her skin
assessments and documented a rash to his right arm. During a telephone interview on 08/26/25 at 4:25
PM, CNA G stated she worked on Resident #1's hall on 08/13/25. She stated she had worked with him for
3-4 years and he was unable to use his call light, so when he was in distress or needed something, he
would whistle. She stated on 08/13/25, she heard him whistling so she went to his room with CNA F. She
stated they pulled back his covers and saw about 15 ants or more crawling on his right thigh. She stated
there were bites all over his legs, stomach, and right arm. She stated there the bites were blotchy red spots.
She stated she and CNA G told LVN A that they needed to get the ADM to his room. She stated the ADM
told them to give him a shower and she would call for pest control to come and treat the room. She stated
the HCAs provided the shower while they removed the linens to be laundered. During an interview on
08/26/25 at 4:40 PM, CNA F stated she worked on Resident #1's hall on 08/13/25. She stated she and
CNA G uncovered him, and they saw ants and ant bites on his right side, right arm, right upper thigh, and
on his stomach. She stated the bites looked red like little dots and she estimated there were 15-20 ants on
him. She stated his body was moving in frustrated movements, which was not normal. She stated she and
CNA G reported it to LVN A. Review of the facility's Pest Control Policy, revised May 2008, reflected the
following: This facility maintains an on-going pest control program to ensure that the building is kept free of
insects and rodents. Review of the facility's Charting and Documentation Policy, dated July 2017, reflected
the following: The medical record should facilitate communication between the interdisciplinary team
regarding the resident's condition and response to care.3. Documentation in the medical record will be
objective (not opinionated or speculative), complete, and accurate. Review of the facility's Pressure Injury
Risk Assessment, dated March 2020, reflected the following: Documentation:The following information
should be recorded in the resident's electronic health record utilizing facility forms.:.4. Any change in the
resident's condition, if identified.5. The condition of the resident's skin (i.e., the size and location of any red
or tender areas), if identified. Review of the facility's Skin System Process Policy, dated May 2025, reflected
the following: PCC Skin and Wound Total Body Skin Assessment: assessment is completed weekly until
pressure injury or skin issue (skin tears, lacerations, abrasions, surgical incisions, diabetic, arterial, stasis,
venous ulcers) is resolved. The ADM was notified on 08/25/25 at 7:10 PM that an IJ had been identified and
an IJ template was provided at that time.The following Plan of Removal submitted by the facility was
approved accepted on 08/26/25 at 12:30 PM: Resident #1 was assessed for skin alterations by the Director
of Nursing on 08/25/2025. An entire building skin sweep was initiated and completed on 8/25/25 by the
Director of Nursing to ensure no more residents had skin alterations from possible ant bites. Skin
assessments on all residents are documented in the electronic health record of the individual residents. On
8/25/25, the regional nurse consultant educated the administrator, business office manager, and the
director of nursing on abuse, neglect, identifying pest control issues, skin abnormalities in regards to insect
bites. The Business Office Manager searched all residents' rooms on 08/25/25 for any evidence of ants, no
concerns were notes. Interviewable residents were asked if they had noticed any ants or pests in their
rooms, on 08/25/25By the Business Office Manager. All residents interviewed stated they had not seen any
ants or pests. This was documented on a facility form. The charge nurse that did not report the alleged
neglect, was counseled by the director of nursing on 08/25/25 on the Abuse and Neglect policy,
documentation, assessment, physician notification of change, skin assessment, immediately moving a
resident if pests are found in room, notification of RP for change in condition, rounding, documentation in
medical record. Charge nurse signature on in-service indicates understanding. The pest control company
was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 5 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
at facility to exterminate inside and outside for ants on 8/14/25. The pest control company was at the facility
on 8/26/25 to exterminate inside and outside the facility. This will be documented in the pest control book.
All staff were in-serviced on Abuse, Neglect, and Exploitation, and reporting Abuse and Neglect to the
abuse coordinator/facility administrator immediately, beginning on 8/25/25 and will be completed on
8/26/2025. In-services were completed per the Director of Nursing. Any new staff or agency staff will be
in-serviced by the DON on Abuse, Neglect, and Exploitation policy before the start of their first shift.
Verification of education will be completed by administrator/designee, three (3) times a week for thirty (30)
days and randomly thereafter. Results will be kept on a facility audit form. Department heads will round in
the morning all resident rooms. Focus will be ensuring there is no evidence of ants or pests in the resident
rooms, daily M-F X3 months. Dept heads will be educated on this practice by the administrator on
08/26/2025. Results will be kept on a facility rounding form. DON and the Administrator will interview 3 staff
daily related to their understanding of the in-service education provided, for the next 4 weeks. Results will
be kept on a facility audit form. An Ad Hoc QAPI was held by the Facility Administrator, Director of Nursing,
, and Asst. Director of Nurses on 08/25/2025 at 8:30 PM to review the alleged deficiency and plan. The
surveyor monitored the POR on 08/26/25 as followed: Observations made on 08/26/25 from 12:45 PM 1:18 PM revealed six randomly picked resident rooms without any ants/pest sightings. The residents that
occupied these rooms denied seeing any pests/ants. During interviews on 08/26/25 from 3:18 PM - 6:20
PM, the following staff were interviewed from all shifts: CNA E, CNA F, CNA G, the DM, HSK H, HSK I, DA
J, MA K, CNA L, LVN M, MA N, CNA O, MA P, CNA Q, LVN R, and LVN S. All stated they were in-serviced
on abuse and neglect and pest control prior to their shift. The nurses stated they were also interviewed on
documentation and skin assessments. All staff stated their ADM was the abuse and neglect coordinator
and they should report to her immediately if they heard of or saw any allegation of abuse or neglect. They
were able to give examples of abuse such as verbal, physical, or emotional. They all stated if they saw any
pests, such as roaches, ants, or flies, they would immediately notify the ADM and MAINTD and fill out the
pest control log that was located at the nurse's station. They all stated if a pest was found on a resident they
needed to be showered, moved to another room, an all their linens and clothes would need to be
laundered. The CNAs stated they would notify the nurses immediately if they saw any bites on a resident
during personal care. The nurses stated the importance of skin assessments were to give an accurate
depiction of the resident's skin, such as potential bug bites. The nurses stated they were to document all
skin impairments along with the size/measurements (if applicable), color, and any other indications. The
nurses stated anything that happened to a resident medically or physically should be accurately
documented in the resident's chart to paint a clear picture of what was going on with them. All nursing staff
stated residents should be rounded on at least every two hours to ensure their safety and health needs
were being met. During an interview on 08/26/25 at 3:02 PM, the PCS stated the facility contacted his
company on 08/25/25 and requested service as soon as possible. He stated he treated the facility inside
and outside on 08/26/25. He stated he did not observe any ants inside the facility. During an interview on
08/26/25 at 4:54 PM, the RNC stated she in-serviced the ADM and DON on 08/25/25 regarding staff
rounding, reporting pests, abuse and neglect, skin assessments, nursing documentation, and moving
residents to a pest-free room if pests were observed in their room. During an interview on 08/26/25 at 5:14
PM, the ADM stated she and the DON were in-service by the RNC prior to in-servicing staff on pest control,
what to do when pests were located, and skin assessments prior to a resident being potentially bitten. She
stated they were also in-serviced on abuse and neglect, reporting/investigation time frames, skin
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 6 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
assessments, and nursing documentation. She stated when pests/ants were observed in a resident's room,
they should be moved immediately, showered, and linens laundered. She stated pest control would be
contacted immediately for service. During an interview on 08/26/25 at 5:32 PM, MAINTD stated he
completed a thorough assessment of the perimeter and the inside of the facility that day (08/26/25) and he
brought up concerns of wasp nests to the attention of the PCS for mitigation. Review of the facility's QAPI
meeting agenda, dated 08/25/25, reflected the ADM, the MD, the DON, the ADON, the RVP, and the BOM
were in attendance. Review of an in-service entitled Pest Control and Resident Assessment/Safety, dated
08/25/25 and conducted by the RNC, reflected the ADM and DON were in-serviced on the facility's pest
control policy. The in-service also covered abuse and neglect, accurate skin assessments, and nursing
documentation. Review of Resident #1's skin assessment, on 08/25/25, reflected multiple scabs to his right
elbow, abdomen, chest, right thigh, and right antecubital (inner arm). Review of skin assessments
conducted on all residents, dated 08/25/25, reflected no new skin issues (including bites). Review of the
facility's document for checking for pests, dated 08/25/25 and documented by the BOM, reflected she
interviewed 11 residents who were asked if they saw any pests of any kind and all residents stated they
had not. Review of room rounds, dated 08/26/25, reflected all residents' rooms were searched for pests and
none were observed. Review of an in-service, dated 08/25/25 - 08/26/25 and conducted by the ADM and
DON, reflected all staff were in-serviced on abuse and neglect. Review of an in-service, dated 08/25/25 08/26/25 and conducted by the ADM and DON, reflected all staff were in-serviced on safety and
supervision of residents. Review of an in-service, dated 08/25/25 - 08/26/25 and conducted by the ADM
and DON, reflected all staff were in-serviced on moving residents to a pest-free room should pests be
identified in their room that could/would bite.[TF1] Review of an in-service, dated 08/25/25 - 08/26/25 and
conducted by the ADM and DON, reflected all staff were in-serviced on the facility's pest control policy.
Review of an in-service, dated 08/25/25 - 08/26/25 and conducted by the ADM and DON, reflected all
nurses were in-serviced on skin assessments: Skin assessments should be completed no less than weekly
and should reflect all skin impairments and documented in the resident's chart and notification of any new
skin impairments should be communicated to the RP, physician, and DON.The ADM was notified on
08/26/25 at 7:20 PM that the IJ had been removed. While the IJ was removed, the facility remained at a
level of no actual harm at a scope of pattern that is not immediate jeopardy due to the facility's need to
evaluate the effectiveness of the corrective systems.
Event ID:
Facility ID:
675885
If continuation sheet
Page 7 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to maintain an effective pest control program so
that the facility was free of pests and rodents for one (Resident #1) of five residents reviewed for physical
environment. The facility failed to ensure ants were not found on Resident #1's body on 08/13/25 and
08/15/25 which caused papules (small bumps on the skin that contain fluid or pus) from his right shoulder
to elbow, right hip to mid-thigh, abdomen, and between the toes of his feet. This failure resulted in an
identification of an Immediate Jeopardy (IJ) on 08/25/25 at 7:10 PM and a template was provided. While the
IJ was removed on 08/26/25 at 7:06 PM, the facility remained at a level of no actual harm at a scope of
pattern that is not immediate jeopardy due to the facility's need to evaluate the effectiveness of the
corrective systems. This deficient practice could place residents at risk of discomfort, pain, or infection.
Findings included:Review of Resident #1's undated face sheet reflected an [AGE] year-old male who was
admitted to the facility on [DATE] with diagnoses including unspecified dementia, dysphagia (difficulty
swallowing), muscle weakness, and need for assistance with personal care. Review of Resident #1's
quarterly MDS assessment, dated 07/22/25, reflected a BIMS score of 00, indicating he had a severe
cognitive deficit. Review of Resident #1's quarterly care plan, dated 07/06/25, reflected he had skin tears
related to fragile skin, aging, medication effects, or mobility with an intervention of making sure his
environment was safe. Review of Resident #1's NP assessment, dated 08/13/25, reflected the following:
[Resident #1] is seen today for a report of possible ant bites to the right arm and right leg. Small red lesions
noted to [Resident #1]'s right arm and leg. Review of Resident #1's hospice note, dated 08/13/25 at 12:57
PM and documented by HN D, reflected the following: PC from [LVN A] at (facility) requesting order for
Benadryl RN due to ant bites on [Resident #1]'s arm and itching. Verbal order given per s/sx management
for Benadryl 25mg 1-2 tablets every 6 hours as needed for itching. Review of Resident #1's progress note,
dated 08/13/25 at 3:09 PM and documented by LVN A, reflected the following: [Resident #1] continues with
red raised rash to right upper arm and a few patchy areas to the right thigh. He has no complaints of pain or
itching at this time. Received PRN order for Benadryl from hospice. Review of Resident #1's physician
order, dated 08/13/25, reflected Benadryl Oral Tablet 25 MG - Give 1 tablet by mouth every 6 hours as
needed for rash. Review of Resident #1's skin assessment, dated 08/13/25 and completed by LVN A,
reflected a rash to his right upper arm. There was no documented evidence of further skin assessments
conducted. Review of the facility's pest control invoice, dated 08/14/25, reflected the following: I spoke with
the administrator while on site, and she noted nuisance ant activity in room [ROOM NUMBER] (Resident
#1's room) . room [ROOM NUMBER] was inspected with live activity of nuisance ants not being observed.
Bait was placed in the restroom and bedroom as a precaution. Review of Resident #1's HN B's skin
assessment, dated 08/15/25 at 10:44 AM, reflected he had generalized ant bites that were not healing and
were pink and beefy red pustules. Review of Resident #1's HN B's progress note, dated 08/15/25 from
10:40 AM - 11:40 AM, reflected the following: [HN B] entered [Resident #1]'s room and found pt awake in
bed, [HN B] noted ants crawling on pt's bedding. [HN B] returned to nurses station to tell [LVN C] that the pt
needed to be moved to a new room and they needed to contact an exterminator, as ants were in pt's bed.
[LVN C] offered for facility aides to change pt bedding. [HN B] stated she would change the bedding, but
ants need to be addressed as pt had ant bites on Wednesday (08/13/25). [LVN C] stated the assessment
from Wednesday stated pt had a rash. [HN B] went back to pt room, took a picture of ant bites on pt's arm
and showed them to [LVN C] who stayed at the nurses station. [HN B] returned to change pt bedding and
noted at least 100 ants in pts bed and on
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 8 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
pt. [HN B] returned to nurses station to tell [LVN C] that there is a serious issue and pt need to be moved
immediately. [HN B] returned to pt room to find [LVN C] had not followed her and was still at nursing station.
[HN B] stated loudly that [LVN C] needed to get the DON or the administrator into the patient's room
immediately. Multiple HCAs showed up to help [HN B], and eventually [LVN C] did too. [HN B] showed all
staff members the multitude of ants in pt's bed. Ants were in between the pt's toes, and on his body from
his right leg up to stomach, SN also removed ants from under pt's scrotum. [LVN C] stated that she was on
her first day and was unaware. [The ADM] showed up and said, these [NAME] fire ants, I was told they
were fire ants. [HN B] replied, I dont care what they are, this is unacceptable. [The ADM] stated that a pest
control person treated the room yesterday and said he left live traps for ants, so it would be normal to see
ants going to the live traps. [HN B] asked [The ADM] if the pest control person put live traps in the pt's bed,
as that is where the majority of the ants are. [The ADM] did not answer, but stated that the bird feeder
outside of the pt's window was a big problem and a cause of ants. [HN B] asked [The ADM] if the facility
staff was putting bird feed underneath the pt. Again, [The ADM] did not answer. [HN B] showed everyone in
the room the pt's right upper arm, which was covered in ant bites, [LVN C] stated that the patient's arm did
not look like that on Wednesday. [HN B] asked [LVN C] how she knows what patient's arm looked like if
today was her first day, no one answered. [HN B] stated that staff needed to get the hoyer lift so that pt can
be transferred out of his bed to high back WC immediately. WC, in pt's bathroom, also found to have ants on
it. [The ADM] left and came back several minutes later stating that pt would be moved to another room, but
instructed facility aides to just get pt to high back WC and take him to the cafeteria for lunch, not to move
his belongings at this time. SKIN: Skin is thin/fragile with Ecchymosis to BUE, with ruddy BLE. Pt has
generalized ant bites all over his body. Pt's right arm from shoulder to elbow is approximately 85% covered
in numerous erythematous papules (red lesions on the skin that may resemble elevated rashes (and
vesiculopustular lesions that range from 1-5mm in diameter. Many with vesicopustule (a vesicle which is
developing pus) formation with erythema (redness or discoloration of the skin) at the base. Similar lesions
are present from pt's right hip to mid thigh, covering approximately 30-40% of the surface area and multiple
lesions are also present between the toes of bilateral feet. Facility staff reports pt's itching has been
controlled with PRN Benadryl and Hydrocortisone cream.Please ensure that pt has been moved to new
room and that no ants or other insects are present in pt's bed. SN did not leave medihoney in pt room so
that Administrator could not blame ants on medihoney. Review of Resident #1's progress note, dated
08/15/25 at 11:09 AM and documented by LVN A, reflected the following: Notified [Resident #1's RP] and
[Resident #1] that he is moving to 214 (room) today. Review of Resident #1's HN B's progress note, dated
08/18/25 at 12:07 PM, reflected he had generalized ant bites that were not healing with raised heads.
Review of maintenance log requests, from 07/01/25 - 08/20/25, reflected ants were found in resident's
rooms on 07/11/25, 07/22/25, 07/24/25, and 07/25/25.Review of a pest control invoice, dated 07/14/25,
reflected they spot treated a proximity [sic] a dozen fire ant mounds. Review of a pest control invoice, dated
07/29/25, reflected the following: (Pest control company) responded to an emergency call regarding ant
activity in rooms [ROOM NUMBERS]. Upon arrival, I met with the social worker at the front desk. We first
inspected room [ROOM NUMBER], where staff reported ant activity throughout the room and restroom.
During my inspection, I confirmed the presence of fire ants in the restroom and along the baseboards near
the dresser. I applied a liquid treatment around all baseboards in the room and restroom.Next, we
proceeded to room [ROOM NUMBER], which previously housed the resident from room [ROOM
NUMBER]. Although no live ant activity was observed during the inspection, I performed a preventative
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 9 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
treatment by baiting the restroom baseboards and the sink area. Afterward, I met with the [MAINTD], to
access the courtyard and inspect for ant mounds near the affected units. Several mounds were located and
treated. I recommended a long-term control solution, and the [ADM] requested a quote. I will be contacting
my superiors to have this quote forwarded to her. Reported ants in room [ROOM NUMBER]. Facility has
made multiple requests for ants. Please evaluate if larger scale of services needed. Review of pest control
invoice, dated 08/14/25, reflected the following: I spoke with the administrator while on site, and she noted
nuisance ant activity in room [ROOM NUMBER] (Resident #1's room) . room [ROOM NUMBER] was
inspected with live activity of nuisance ants not being observed. Bait eas [sic] placed in the restroom and
bedroom as a precaution. After this I made my way outside for an exterior inspection and granular
perimeter application. Active ant mounds were treated with a bait application. A liquid residual perimeter
application was performed on entry ways to aid in control of ants. I spoke with the administrator to wrap up
the service. She was notified that our products take a few days to achieve full effect. During an observation
on 08/20/25 at 10:52 AM revealed Resident #1 asleep in his bed and was unable to arouse. Visible beneath
the right sleeve of his hospital gown revealed approximately 50 dark pink/red ant-like bites on his upper
arm/shoulder. There were no visible ants in his bed, room, or bathroom. During a telephone interview on
08/20/25 at 12:04 PM, Resident #1's NP stated she was notified of redness to his arm on 08/13/25. She
stated she looked at it but could not determine what it was, it was too difficult to say. She stated she wrote
an order for Benadryl for dermatitis (a skin condition that causes redness, irritation, or rash). She stated he
was on hospice services, so they oversaw his care. During an interview on 08/2025 at 12:55 PM, CNA E
stated Resident #1 had recently been moved to her hall (200) but was not sure why. She stated she was not
told what happened. She stated he had redness to his arms and stomach. During an interview on 08/20/25
at 1:03 PM, LVN C stated she was not working the day Resident #1 appeared with a rash. She stated she
first saw it the following day, 08/14/25 and was asked if she would describe it. She stated she would not be
able to because she was not a doctor. During an interview on 08/10/25 at 1:10 PM, the ADM stated on
08/13/25 she was grabbed by an aide stating Resident #1 had ants in his bed. She stated they had already
cleaned up his bed but was shown a picture and they looked like sugar ants and sugar ants did not bite.
She stated she told them to get him up and asked the housekeepers to clean his room. She stated she had
the NP and her ADON assess his skin and the ADON said it looked more like a rash. She stated the NP
looked at it and said she did not think they were ant bites by the way they were raised up from his skin and
that it may be a reaction to something or a rash. She stated she contacted pest control, and they came the
following day, 08/14/25, to treat his room. She stated on 08/15/25, HN B pulled back his covers on his bed
and found ants on his abdomen. She stated she had not moved him rooms because pest control had
already treated the room and the ADON and NP had told her it was a rash, not ant bites. She stated she
called the pest control company again and they told her it could take up to a week before all the ants were
killed. She stated she had not known that before. She stated she had not seen his skin since 08/13/25 and
was shown a current picture. She stated what she saw in the picture did look like they could be bites.
During a telephone interview on 08/25/25 at 11:50 AM, HN B stated she found out ants were in Resident
#1's bed on 08/13/25 when LVN A contacted their agency requesting Benadryl for ant bites and him itching.
She stated on 08/15/25, when she arrived, she could not believe what she saw. She stated there were
hundreds of ants all over him actively biting and she had to remove them from his right arm, right leg,
abdomen, and under his scrotum. She stated his bites had little white heads and she had no doubt they
were from the ants. She stated she even found ants on his wheelchair in his bathroom. She stated she went
to tell
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 10 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
LVN C who blew her off and kept telling her it was a rash. She stated she finally got the ADM in the room
and showed her the ants and told her to get her staff to move him rooms as it was completely
unacceptable. She stated her HCAs provided Resident #1 a shower and his linens were removed to be
laundered. During an interview on 08/26/25 11:57 AM, LVN C stated she worked the 6:00 AM - 6:00 PM
shift on 08/15/25. She stated when HN B came in to do wound care on Resident #1, she was shown a
picture of his skin by HN B, and she believed it was a rash. She then stated HN B found the ants on him
and in his bed. She stated they then removed all of his linens and took them to the laundry room and
moved him to a room on the 200 hall. During an interview on 08/26/25 at 12:10 PM, the ADM stated the
pest control company they used brought up doing extra services on the grounds (outside of facility) but not
the inside of the facility. She stated she asked for a quote but never received one. She stated a negative
outcome of not following up with the pest control company would be pests in the building that could
contribute to negative outcomes for the residents. She stated they could be a nuisance, could carry germs,
or they could bite the residents which could lead to more negative outcomes. During a telephone interview
on 08/26/25 at 12:46 PM, the ADON stated he was told by LVN A that Resident #1 had a skin impairment
issue (could not remember the date). He stated he went and assessed him but did not see anything visible
at that time. He stated he did not see anything that was consistent with bite marks. He stated he was off
since the incident and had not assessed his skin since. He stated even though he was under hospice's
care, they (facility staff) were still responsible for the welfare of the resident. During a telephone interview on
08/26/25 at 1:18 PM, LVN A stated she was working on Resident #1's hall on 08/13/25. She stated CNAs F
and G came to her and told her he had raised areas to his right arm. She stated there was mention of ant
this and ant that but when she inspected his room, she saw no ants. After the NP assessed him and did not
note ant bites, she completed her skin assessments and documented a rash to his right arm. During a
telephone interview on 08/26/25 at 4:25 PM, CNA G stated she worked on Resident #1's hall on 08/13/25.
She stated she had worked with him for 3-4 years and he was unable to use his call light, so when he was
in distress or needed something, he would whistle. She stated on 08/13/25, she heard him whistling so she
went to his room with CNA F. She stated they pulled back his covers and saw about 15 ants or more
crawling on his right thigh. She stated there were bites all over his legs, stomach, and right arm. She stated
there the bites were blotchy red spots. She stated she and CNA G told LVN A that they needed to get the
ADM to his room. She stated the ADM told them to give him a shower and she would call for pest control to
come and treat the room. She stated the HCAs provided Resident #1 with a shower and they removed his
linens. During an interview on 08/26/25 at 4:40 PM, CNA F stated she worked on Resident #1's hall on
08/13/25. She stated she and CNA G uncovered him, and they saw ants and ant bites on his right side,
right arm, right upper thigh, and on his stomach. She stated the bites looked red like little dots and she
estimated there were 15-20 ants on him. She stated his body was moving in frustrated movements, which
was not normal. She stated she and CNA G reported it to LVN A. Review of the facility's Pest Control Policy,
revised May 2008, reflected the following: This facility maintains an on-going pest control program to ensure
that the building is kept free of insects and rodents.The ADM was notified on 08/25/25 at 7:10 PM that an IJ
had been identified and an IJ template was provided.The following Plan of Removal submitted by the facility
was accepted on 08/26/25 at 12:30 PM: F925 Pest Control The facility failed to check the other residents'
rooms 08/13/25. The facility staff failed to notify management that ants had been discovered 08/13/25. The
facility failed to ensure that the unit was free from fire ants. The facility failed to assess other residents on
the unit when Resident #1 was identified to have ant bites on 08/13/25. The facility failed to ensure
Resident #1 was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 11 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
kept free of harm when they were found to have ants on their body, sheet and room. The facility did not
move resident to another room when ants were found on the resident skin on 08/13/25 The facility failed to
protect Resident #3 from potential harm as resident was left in the same room on 08/13/25. Identify
residents who could be affected All Residents have the potential to be affected. Identify responsible staff/
what action taken The facility administrator requested Pest Control to visit the facility as soon as possible on
8/25/25. On 8/25/25, the regional nurse consultant educated the director of nursing regarding staff
rounding, reporting pests in the facility immediately to the administrator/maintenance, skin assessments
and notifications to MD/RP, and removing residents from their room if pests are found and showering of the
resident who has any evidence of bites from pests. On 8/25/25, the director of nursing began education to
direct care staff (RN, LVN, CNA, CMA, RNA), housekeeping, laundry, dietary, maintenance, office staff, and
rehabilitation staff. Any agency staff utilized by facility or staff who did not receive the in-service on 8/25/25
will receive in-services prior to starting their assigned shift. The in-service addresses proper notifications
when pest/ants are identified inside or outside the facility. Any resident that is identified as exposed to ants
will immediately be removed from that area, head to toe assessment completed, will receive a shower and
then proper notifications will be made to the responsible party, attending physician, the administrator, the
director of maintenance and the director of nursing. The in-service also included conducting proper skin
assessments on residents and complete rounds on all rooms/areas that pests or ants have been identified.
If the administrator, director of maintenance or director of nursing did not answer the staff must continue to
call department managers until they are able to reach someone. This in-service was started on 08/25/25
and will be completed on 08/26/25. Any staff who are unable to attend will receive the in service prior to
beginning their shift and will not work until they receive the in service. New hires will receive same in
service as part of their onboarding and will not work the floor until in service completed. Resident #1 was
moved to another room on 08/15/25. A head-to-toe assessment was completed on 08/25/25 and residents'
skin is clear. The maintenance director, completed a thorough assessment of the perimeter of the facility on
08/25/25. Any concerns identified were brought to the attention of pest control for mitigation. This will be
documented in the pest control binder. Implementation of Changes Pest Control will service the facility
weekly x4 weeks and then monthly and as needed thereafter. The maintenance director/designee will
conduct thorough rounds throughout the facility QDay x30days and then prn thereafter to monitor for any
pest/ant activity. This will be documented on a form in the pest control binder. The maintenance
director/designee will round daily and ensure all food items are stored properly to prevent pest/ant activity
daily x 30days and prn. This will be documented on a form in the pest control binder. During morning
meeting TELS will be reviewed for any new concerns regarding pest/ant activity and that appropriate
interventions have been implemented daily x 30days and prn. Perimeter checks of the facility will be
conducted twice a day x 30days and prn to monitor for pest/ant mounds by the maintenance
director/designee. This will be documented on a form in the pest control binder. During clinical morning
meeting and during clinical stand down the Director of nursing/Assistant Director of Nursing will discuss
with each charge nurse regarding any pest/ant activity x30days and prn. This will be documented on the
room rounds form. Pest Control will service the facility weekly x4 weeks and then monthly and as needed
thereafter. This will be documented in the pest control binder. All monitoring and any negative findings will
be reported to QAPI monthly. The Director of Nursing/Assistant Director of Nursing/Designee will conduct
five staff interviews, three (3) times a week for thirty (30) days to validate staff knowledge of education. This
will be documented on interview questionnaire. Involvement of Medical
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 12 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Director The facility held an ad.hoc QAPI with the medical director to discuss a plan of removal on 08/25/25
at 8:30PM Who is responsible for implementation of process? The Administrator will be responsible for
implementation of New Process. The New Process/ system will be started on 08/25/25. Please accept this
letter as our plan of removal for the determination of revised Immediate Jeopardy issued on 08/25/25.
Starting 8/26/25, education understanding will be completed with 3 staff members, three (3) times a week
for one (1) month by the administrator/designee by questioning the facility staff about what they do if
ants/pests are observed in the facility, to notify the administrator immediately. The Regional VP of
Operations will ensure the administrator understands the directive to notify pest control, move the resident,
direct nursing to complete skin assessment and notify the Rp and provider immediately. This will be
documented on an audit flow sheet. The Surveyor monitored the POR on 08/26/25 as followed:
Observations made on 08/26/25 from 12:45 PM - 1:18 PM revealed six randomly picked resident rooms
without any ants/pest sightings. The residents that occupied those rooms denied observing any pests/ants.
During interviews on 08/26/25 from 3:18 PM - 6:20 PM, the following staff were interviewed from all shifts:
CNA E, CNA F, CNA G, the DM, HSK H, HSK I, DA J, MA K, CNA L, LVN M, MA N, CNA O, MA P, CNA Q,
LVN R, and LVN S. All stated they were in-serviced on pest control issues prior to their shift. They all stated
if they saw any pests, such as roaches, ants, or flies, they would immediately notify the ADM and MAINTD
and fill out the pest control log that was located at the nurse's station. They all stated if a pest was found on
a resident they needed to be showered, moved to another room, an all their linens and clothes would need
to be laundered. The CNAs stated they would notify the nurses immediately if they saw any bites on a
resident during personal care. During an interview on 08/26/25 at 3:02 PM, the PCS stated the facility
contacted his company on 08/25/25 and requested service as soon as possible. He stated he treated the
facility inside and outside on 08/26/25. He stated he did not observe any ants inside the facility. During an
interview on 08/26/25 at 4:54 PM, the RNC stated she in-serviced the ADM and DON on 08/25/25
regarding staff rounding, reporting pests, and moving residents to a pest-free room if pests were observed
in their room. During an interview on 08/26/25 at 5:14 PM, the ADM stated she and the DON were
in-serviced by the RNC prior to in-servicing staff on pest control, what to do when pests were located
(remove the resident from the room, provide a shower, and wash their linens), and skin assessments prior
to a resident being potentially bitten. During an interview on 08/26/25 at 5:32 PM, MAINTD stated he
completed a thorough assessment of the perimeter and the inside of the facility that day (08/26/25) and he
brought up concerns of wasp nests to the attention of the PCS for mitigation. There was no documentation
of ant mounds. Review of the facility's QAPI meeting agenda, dated 08/25/25, reflected the ADM, the MD,
the DON, the ADON, the RVP, and the BOM were in attendance. Review of an in-service entitled Pest
Control, dated 08/25/25 and conducted by the RNC, reflected the ADM and DON were in-serviced on the
facility's pest control policy. Review of Resident #1's skin assessment, on 08/25/25, reflected multiple scabs
to his right elbow, abdomen, chest, right thigh, and right antecubital (inner arm). Review of skin
assessments conducted on all residents, dated 08/25/25, reflected no new skin issues (which included
bites). Review of the facility's document for checking for pests, dated 08/25/25 and documented by the
BOM, reflected she interviewed 11 residents who were asked if they saw any pests of any kind and all
residents stated they had not. Review of room rounds, dated 08/26/25, reflected all residents' rooms were
searched for pests and none were observed. Review of an in-service, dated 08/25/25 - 08/26/25 and
conducted by the ADM and DON, reflected all staff were in-serviced on moving residents to a pest-free
room should pests be identified in their room that could/would bite. Review of an in-service, dated 08/25/25
- 08/26/25 and conducted by the ADM and DON, reflected all
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 13 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675885
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Caldwell
1022 Presidential Corridor Hwy 21 E
Caldwell, TX 77836
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Immediate
jeopardy to resident health or
safety
staff were in-serviced on the facility's pest control policy.The ADM was notified on 08/26/25 at 7:20 PM that
the IJ had been removed. While the IJ was removed, the facility remained at a level of no actual harm at a
scope of pattern that is not immediate jeopardy due to the facility's need to evaluate the effectiveness of the
corrective systems.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675885
If continuation sheet
Page 14 of 14