F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and records review the facility failed to ensure that a resident receives treatment and care in
accordance with professional standards of practice, the comprehensive person-centered care plan, for one
(Resident #1) of two residents reviewed for foot wounds.The facility's Agency CNA put tennis shoes on
Resident #1 after being told not to put tennis shoes on Resident #1 who had a blister on the back of her left
heel which later became a pressure ulcer.This failure could place residents at risk of discomfort and
worsening of foot blister or wound.Review of Resident #1's undated face sheet reflected an [AGE] year-old
female who was admitted to the facility on [DATE] with diagnoses including Dementia with behavioral
disturbance, DM w/o complication type II Anxiety, Chronic diastolic CHF (congestive heart failure- is a
long-term condition that happens when your heart can't pump blood well enough to give your body a
normal supply.) Chronic obstructive pulmonary disease (Chronic obstructive pulmonary disease (COPD) is
an ongoing lung condition caused by damage to the lungs), Dependence on supplemental oxygen, Age
related osteoporosis, Dementia without behavioral disturbance, Generalized muscle weakness, Abnormality
of gait due to impairment of balance, Benign hypertensive heart disease with congestive heart failure,
Sprain of unspecified ligament of left ankle, Unspecified fall, subsequent encounter. Review of Resident
#1's quarterly MDS assessment, dated [DATE], reflected a BIMS score of 06, indicating severe cognitive
impairment. Section I (Active diagnosis) reflected she had Chronic Pain. Section J (Health Conditions)
reflected she had been hurting within the past five days and her pain intensity of 06 on the pain scale
00-10. Section M (Skin Condition) indicated the resident was at risk of developing pressure ulcer/ injuries.
Review of Resident #1's quarterly care plan, initiated [DATE] and modified on [DATE], reflected she had
blister at her left heel with interventions to off load her heels with a cushion or pillow to prevent skin
breakdown on her heels, change dressings as ordered. The care plan also reflected Resident #1 had LTC
Pain IPOC, with outcome of pain level maintained at less than moderate. Review of the facility's wounds
documentation reflected Resident #1's left heel skin issue was identified on [DATE]. Review of Resident
#1's wound notes dated [DATE] completed by the Wound Care Nurse reflected: Type of Injury/ Onset:
Pressure ulcer DTILocation of Wound: L HEELWound Dimension:Length: 2.5 cm Width 2.4cm Depth:
cmWound Appearance: Tissue Type (estimate%) 15 % Epithelial (the epithelial tissue, primarily the
epidermis, that regenerates to cover a wound surface _75 % Granulation (a type of new, pink, soft tissue
that forms in the wound bed during the healing process) 10 % Slough (the dead, yellowish, or whitish tissue
in a wound that can delay healing) _ % Necrotic Color (refers to the appearance of dead tissue, which is
typically brown, gray, or black): pink Review of the facility's grievances revealed a grievance filed by
Resident #1's family dated [DATE] and taken by the Administrator which reflected: During the course of last
60 days, a tissue injury was identified on resident's heel. Tennis shoes were not to be worn, and when
[Resident #1's] family arrived, she had tennis shoes on. She feels like the communication between nursing
administration
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
675886
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675886
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coryell Health Rehabliving at the Meadows
110 Chicktown Rd
Gatesville, TX 76528
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
and line staff should improve. She provided photos of the heel injury. Treatment in place and hospice is
aware.What Action Was Taken:Daily document of [Resident #1] dx and what is going on with her on
24-hour report. Set up a care plan meeting with and hospice to ensure we are all on the same page
Administrator will attend care plan meeting. Resolved by the Administrator on [DATE] Review of Resident
#1's physician's order dated [DATE] reflected: WOUND CARE NURSE TO CHANGE DRSG TO LEFT HEEL
ON MON & WED & FRIDAY/ BLISTER/DTI -ON MEDIAL LEFT HEEL/ CLEAN WITH VASHE/ APPLY
BETADINE TO HEEL-ALLOW TO DRY/ APPLY ADAPTIC TO AREA/THEN COVER WITH TETRA NET
ELASTIC DRSG / PLEASE DATE & INITIAL DRSG. USE HEEL BOOT AT ALL TIMES TO OFFLOAD
PRESSURE/ USE LIDOCAINE SPRAY PRIOR TO WOUND CARE TO HELP CONTROL PAIN. Review of
Resident #1's progress notes dated [DATE] reflected Resident #1 expired on [DATE]. During an interview on
[DATE] at 3:00 pm Resident #1's family stated a fluid filled blister was identified on Resident #1's left heel
sometimes in April of 2025. Resident #1's family stated Resident #1 was noted with tennis shoes on after it
was communicated with the ADON that Resident #1 didn't need the tennis shoes due to the pressure area
on Resident #1's heel. Resident #1's family stated she spoke with LVN A who stated Resident #1 was not
supposed to be wearing tennis shoes. Resident #1's family stated she spoke with the CNA on duty that day
and the CNA stated she did not know Resident #1 was not supposed to wear the tennis shoes. Resident
#1's family stated she took the tennis shoes home. During an interview on [DATE] at 12:09 pm, the Wound
Care Nurse stated Resident #1 had a pressure area to her left heel which started as a fluid filled blister and
DTI. The Wound Care Nurse stated she heard in conversation that Resident #1's tennis shoes were put on
her. The Wound Care Nurse stated there should have been an order for Resident #1 to wear only socks or
opened back house shoes. The Wound Care Nurse stated she or the ADON were responsible to put in the
order. The Wound Care Nurse stated putting tennis shoes on Resident #1's foot with a pressure area would
cause discomfort. The Wound Care Nurse stated the facility had boots ordered, they were offloading
Resident #1's heels and providing positioning pillows and wedges and repositioning her every 2 hours and
as needed. During an interview on [DATE] at 1:12 pm, the ADON stated, when the blister had started on
Resident #1's left heel, she and Resident #1's family had discussed that maybe the shoes were tight. The
ADON stated she asked Resident #1's family if it was ok to a house shoe on the Resident #1 and the family
agreed. The ADON stated she communicated with staff. The ADON stated 3-4 days after the discussion, an
agency staff working with Resident #1 put the shoes on Resident #1 and the family was visiting and saw
the shoes on the Resident #1. The ADON stated that was the only time the shoes were put on Resident #1,
after that incident the shoes were not in the Resident #1's room. During an interview on [DATE] at 12:57 pm
the DON stated it was discussed in a care plan meeting concerning Resident #1 not wearing her tennis
shoes. The DON stated, I believe they had asked the family to take the shoes home, but the family didn't. I
believe there was a missed communication with the CNAs, the charge nurse was supposed to notify the
CNA. I will have to check with the ADON to find out if there was an in-service with the staff not to put the
tennis shoes on Resident #1. I don't remember what the wound looked like back in June ([DATE]) but once
it was agreed upon not to put the shoes on Resident #1, the staff shouldn't have put the shoe on the
resident. Review of facility's in-services for the months of May, June, and [DATE] reflected no in-service
regarding Resident #1 not to wear tennis shoe due to pressure areaRequested Skin and wound Care policy
from the Administrator on [DATE] at 09:30 am and it was not provided.
Event ID:
Facility ID:
675886
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675886
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coryell Health Rehabliving at the Meadows
110 Chicktown Rd
Gatesville, TX 76528
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to ensure that pain management is provided to residents who
require such services, consistent with professional standards of practice, the comprehensive
person-centered care plan, and the residents' goals and preferences for one (Resident #1) of three
residents reviewed for pain. The facility failed to assess Resident #1 pain level on [DATE] when family
reported Resident #1 was hurting and needed pain medication. These failures could place residents at risk
of increased pain, hospitalization, and a decreased quality of life.Findings included: Review of Resident
#1's undated face sheet reflected an [AGE] year-old female who was admitted to the facility on [DATE] with
diagnoses including Dementia with behavioral disturbance, DM w/o complication type II, Anxiety, Chronic
diastolic CHF (congestive heart failure- is a long-term condition that happens when your heart can't pump
blood well enough to give your body a normal supply.), Chronic obstructive pulmonary disease (Chronic
obstructive pulmonary disease (COPD) is an ongoing lung condition caused by damage to the lungs),
Dependence on supplemental oxygen, Age related osteoporosis, Dementia without behavioral disturbance,
Generalized muscle weakness, Abnormality of gait due to impairment of balance, Benign hypertensive
heart disease with congestive heart failure, Sprain of unspecified ligament of left ankle, Unspecified fall,
subsequent encounter. Review of Resident #1's quarterly MDS assessment, dated [DATE], reflected a
BIMS score of 06, indicating severe cognitive impairment. Section I (Active diagnosis) reflected she had
Chronic Pain. Section J (Health Conditions) reflected she had been hurting within the past five days and her
pain intensity of 06 on the pain scale 00-10. (0 meaning no pain and 10 meaning worst pain) Section M
(Skin Condition) indicated the resident was at risk of developing pressure ulcer/ injuries. Review of Resident
#1's quarterly care plan, initiated [DATE] and modified on [DATE], reflected she had a blister on her left heel
with interventions to Off load heels with cushion or pillow to prevent skin breakdown on heels, change
dressings as ordered. Care plan also reflected Resident #1 had LTC Pain IPOC, with outcome of Pain Level
Maintained at Less Than Moderate. Review of Resident #1's physician's orders reflected the
following:Hydromorphone 1.5 mg, Oral, Liquid, every 1 hr, PRN pain, First Dose: [DATE] 12:42:00 CDT,
Routine Give 1.5 ml = 1.5 mg every one (1) hours as neededFentanyl 12 mcg, Transdermal, every 72 hr,
First Dose: [DATE] 6:00 pm RoutineHydromorphone-- 2 mg, Oral, Tab, QID, First Dose: [DATE] 4:00 pm
Routine Per HospiceAcetaminophen 650 mg, Oral, Tab, every 4 hr, PRN fever, First Dose: [DATE] 1:26 pm
Routine Give TWO (2) tablets of 325 to equal 650 mg total dose for fever Review of Resident #1's narcotic
count sheet dated [DATE] reflected Resident #1 was given Hydromorphone 2 mg 2 tabs at 7:31 pm by LVN
A. Review of Resident # 1's narcotic count sheet dated [DATE] reflected Resident #1 was given
Hydromorphone 5mg/5ml solution at about 8:00 pm by LVN A for break through pain. During an interview
on [DATE] at 3:00 pm, Resident #1's family stated Resident #1 was crying of pain at about 6:30 pm on
[DATE] and the nurse stated the resident had just gotten her 6:00 pm medication and could not get pain
medication until 7:00 pm. Review of Resident #1's pain assessment on [DATE] reflected the following:No
actual or suspected pain (Charted at [DATE] 10:46pm)No actual or suspected pain (Charted at [DATE] 11
:42 am)There was no pain assessment noted on [DATE] at about 6:30 to 7:30 pm when Resident #1's
family requested pain medication. Review of Resident #1's progress notes dated [DATE] reflected Resident
#1 expired on [DATE]. During an interview on [DATE] at 09:04 am LVN A stated, she was not sure of the
date but there was a day Resident #1's family requested pain medication, and she told Resident #1's family
that Resident #1 had just gotten pain medication at 6:00 pm. LVN A stated Resident #1's family stated
Resident #1 did not get pain medication at 6:00 pm. LVN A stated she called the medication aide to
confirm, and the
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675886
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675886
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coryell Health Rehabliving at the Meadows
110 Chicktown Rd
Gatesville, TX 76528
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
medication aide stated she did not give Resident #1 pain medication at 6:00 pm. LVN A stated she gave
Resident #1 her pain medication within the time frame, which was an hour before or an hour after. LVN A
stated she would have given Resident #1 PRN pain medication as ordered but she was out of the time
frame for medication administration. LVN A stated it depends on the day, some days Resident #1's was in
so much pain and on other days she was not in pain. LVN A could say how much pain Resident #1 was in
on [DATE]. During an interview on [DATE] at 1:55 pm the DON stated if a resident was complaining of pain,
it was the expectation of the nurse to assess the resident's pain level. The DON stated not assessing the
resident's pain level, they wouldn't be able to know what medication to give the resident or how to treat
them. The DON reviewed Resident #1's MAR and TAR for [DATE] and stated Resident #1 was supposed to
be assessed for pain every time the nurses administered pain medication. The DON stated Resident #1's
schedule Hydromorphone was schedule for 08:00 am, 12:00 noon, 4:00 pm and 8:00 pm so Resident #1
was not scheduled for pain medication at 6:00 pm. Review of facility's policy titled Pain - Clinical Protocol
undated reflected: Assessment and Recognition1. The physician and staff will identify individuals who have
pain or who are at risk for having pain.a. This includes reviewing known diagnoses and conditions that
commonly cause pain; for example, degenerative joint disease, rheumatoid arthritis, osteoporosis (with or
without vertebral compression fractures), diabetic neuropathy, oral or dental pathology, and post-stroke
syndromes.b. It also includes a review for any treatments that the resident currently is receiving for pain,
including complementary and non-pharmacologic treatments.2. The nursing staff will assess each
individual for pain upon admission to the facility, at the quarterly review, whenever there is a significant
change in condition, and when there is onset of new pain or worsening of existing pain.3. The staff and
physician will identify the characteristics of pain such as location, intensity, frequency,pattern, and
severity.a. Staff will use a consistent approach and a standardized pain assessment instrument appropriate
to the resident's cognitive level.4. The nursing staff will identify any situations or interventions where an
increase in the resident's pain may be anticipated; for example, wound care, ambulation, or repositioning.5.
The staff and physician will evaluate how pain is affecting mood, activities of daily living, sleep, and the
resident's quality of life, as well as how pain may be contributing to complications such as gait disturbances,
social isolation, and falls.Monitoring1. The staff will reassess the individual's pain and related
consequences at regular intervals, at least each shift for acute pain or significant changes in levels of
chronic pain and at least weekly in stable chronic pain.a. Review should include frequency, duration and
intensity of pain, ability to perform activities of daily living (ADLs), sleep pattern, mood, behavior, and
participation in activities.
Event ID:
Facility ID:
675886
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675886
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coryell Health Rehabliving at the Meadows
110 Chicktown Rd
Gatesville, TX 76528
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and records review the facility failed to provide pharmaceutical services (including procedures
that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to
meet the needs of each resident for one (Resident #1)of three residents review for medication
administration.The facility failed to administer Resident 1's antibiotic on [DATE] as was ordered on
[DATE].This failure could place residents at risk of ineffective therapeutic effect.Findings included:Review of
Resident #1's undated face sheet reflected an [AGE] year-old female who was admitted to the facility on
[DATE] with diagnoses including Dementia with behavioral disturbance, DM w/o complication type II,
Anxiety, Chronic diastolic CHF (congestive heart failure- is a long-term condition that happens when your
heart can't pump blood well enough to give your body a normal supply.), Chronic obstructive pulmonary
disease (Chronic obstructive pulmonary disease (COPD) is an ongoing lung condition caused by damage
to the lungs), Dependence on supplemental oxygen, Age related osteoporosis, Dementia without
behavioral disturbance, Generalized muscle weakness, Abnormality of gait due to impairment of balance,
Benign hypertensive heart disease with congestive heart failure, Sprain of unspecified ligament of left
ankle, Unspecified fall, subsequent encounter. Review of Resident #1's quarterly MDS assessment, dated
[DATE], reflected a BIMS score of 06, indicating severe cognitive impairment. Section I (Active diagnosis)
reflected she had Chronic Pain. Section J (Health Conditions) reflected she had been hurting within the
past five days and her pain intensity of 06 on the pain scale 00-10. Section M (Skin Condition) indicated the
resident was at risk of developing pressure ulcer/ injuries. Review of Resident #1's physician's order dated
[DATE] reflected: Cephalexin 500 mg. Oral, cap, every 12 hr (sch), Antibiotic Indication Urinary Tract
Infection, first Dose: [DATE] 8:00 pm, Stop Date: [DATE] 7:59 PM, Physician Stop, Routine -do NOT crush
or chew Review of Resident #1's Medication Administration Records (MAR) for the month of [DATE]
reflected Resident #1's Cephalexin 500 mg. Oral, cap, every 12 hr (sch), was not given on [DATE]. Review
of Resident #1's MAR for the month of [DATE] reflected Resident #1's Cephalexin 500 mg. Oral, cap, every
12 hr (sch), was given as followed:On [DATE] at 8:00 pmOn [DATE] at 1:32 pm and at 7:48 pm. On [DATE]
at 7:59 am and at 7:24 pm. On [DATE] at 7:51 am and at 7:06 pmOn [DATE] at 8:26 am and at 7:10 pmOn
[DATE] at 8:36 am and at 7:01 pm Review of Resident #1's progress notes for [DATE] and [DATE] reflected
no documentation of Resident #1 starting an antibiotic on [DATE] or why the ABT was not given on [DATE].
Review of Resident #1's progress notes dated [DATE] written by LVN A reflected: Resident is Day 1 of 7 for
start of medication: Keflex for cystitis (is a medical condition that refers to inflammation of the bladder. It is a
common infection of the urinary tract, typically caused by bacteria.) Adverse reaction / Side effects: no. If
yes, document adverse reaction / side effects below: Medication appears to be_, If ineffective, has PCP
been notified To early to see effects resident has only had 2 doses Electronically Signed on [DATE] 01:34
pm. Review of Resident #1's progress notes dated [DATE] reflected Resident #1 expired on [DATE]. During
an interview on [DATE] at 2:28 pm, the Hospice Nurse stated she was not aware of Resident #1's ABT not
being in the facility or not arriving on time. The Hospice Nurse stated the facility staff were good at
communicating with hospice that the medication was not in the E-kit. The Hospice Nurse stated if it was
communicated with hospice that Resident #1's ABT was not available, she would have ordered the
medication from the nearby pharmacy or ordered the medication to start the following day. During an
interview on [DATE] at 3:00 pm Resident #1's family stated on [DATE] Resident #1 was smelling of a foul
urine odor. Resident #1's family stated hospice was contacted and an ABT was ordered. Resident #1's
family stated hospice confirmed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675886
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675886
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coryell Health Rehabliving at the Meadows
110 Chicktown Rd
Gatesville, TX 76528
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
the ABT was ordered, and Resident #1 was starting the ABT on [DATE]. Resident #1 family stated she
called on [DATE] and spoke with LVN A and asked about Resident #1's ABT administration. Resident #1's
family stated she was told by LVN A that Resident #1 did not get her morning and evening dose of ABT due
to the medication not being put in the system. Resident #1's family stated LVN A stated she would put the
orders in the computer system. Resident #1's family stated she did not complain to hospice, the DON,
ADON or the Administrator because she couldn't process what to say. During an interview on [DATE] at
09:04 am, LVN A stated she couldn't remember the exact incident regarding Resident #1's ABT orders
because it has been a while. LVN A stated they may have started Resident #1's ABT the next day or so.
LVN A stated it might have been pharmacy issues. LVN A stated they could take the ABT from the e-kit, but
there were lot of residents in the facility who also got medication from the e-kit and staff had to wait for the
medication to be refilled in the e-kit. During an interview on [DATE] at 10:52 am the DON stated if there is
an order for ABT, the nurses were expected to get it from the Cubex (e-kit). The DON stated hospice usually
provided the medication once it was ordered. The DON stated, if hospice was unable to provide a
medication, the facility provided it. The DON stated she did not recall an instance where Resident #1 was
ordered an ABT, and she did not get the medication as ordered or the medication was not provided by
hospice. Later the DON stated, she did not know why Resident #1's ABT was not given on [DATE]. The
DON stated she would check and see why. The DON stated the expectation was for the nurses to give the
initial dose of the ABT from the e-kit /cubex and continue as ordered. The DON stated she couldn't
remember from 3 months ago, but the process was to call the pharmacy to find out why the medication was
not delivered; if they can't get the medication, they order it from the local pharmacy. The DON stated is
Resident #'s ABT was not given as ordered, it should have been documented in Resident #1's progress
why the medication was not given, and hospice and the MD should should have been notified. The DON
again stated she couldn't find where the ABT was ordered, but the initial dose was given on [DATE]. The
DON stated maybe there was an error with when the medication being put in the computer system. The
DON stated she couldn't tell who put the medication in the computer system, but the next dose was given
on [DATE]. The DON stated not administering an ABT as ordered could have impact on the effectiveness of
the medication. Review of the facility's medication errors for the months of May, June and [DATE] reflected
no medication error for Resident #1. Review of the facility's policy titled Medication and Treatment Orders
revised [DATE] reflected: Policy Statement Orders for medications and treatments will be consistent with
principles of safe and effective order writing.Policy Interpretation and Implementation7. Verbal orders must
be recorded immediately in the resident's chart by the person receiving the order and must include
prescriber's last name, credentials, the date and the time of the order.
Event ID:
Facility ID:
675886
If continuation sheet
Page 6 of 6