F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure residents were free of any significant medication
errors for one of 6 (Resident #1) residents reviewed for medication administration.
Residents Affected - Few
-Resident #1 received Propranolol HCl oral tablet 20mg, over the course of 8 days, without an order.
This failure could place residents who receive blood pressure medications at an increased risk for
complications such as decreased blood pressure, decrease pulse, and an exacerbation of symptoms and
disease process.
Findings include:
Record review of Resident #1's face sheet revealed an [AGE] year-old female re-admitted on [DATE] with
diagnoses that included, but were not limited to, hypertensive urgency, essential hypertension, essential
tremor, depression, anxiety disorder, muscle weakness and atrophy, not elsewhere classified, fibromyalgia,
cognitive communication deficit, pain, unspecified fall, subsequent encounter, syncope and collapse, acute
kidney failure.
Record review of Resident #1's current MDS completed on 11/17/2023 revealed, in part, that her speech
was clear, she was understood and understood others. She had a BIMS score of 15 out of 15, which
indicated her cognition was intact. She was independent with partial/moderate assistance with some of her
activities of daily living. She was occasionally incontinent of bladder and always continent of bowl.
Record review of Resident #1's care plan, dated 11/08/2023, revealed, in part:
Focus
[Resident #1] has hypertension, date initiated 11/16/2023.
Intervention
.Evaluate blood pressure, date initiated 11/16/2023.
Record review of Resident #1's admission orders, dated 11/03/2023, revealed, in part, that Resident #1
started Propranolol 20mg tablets, with a start date of 09/26/2023. Resident #1 stated that she was placed
on the Propranolol for essential tremor, Resident #1 did not like how the medication made
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675904
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675904
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Windflower Health Center
5500 SW 9th Ave
Amarillo, TX 79106
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
her feel and she stopped taking the medication and had not been taking medication any longer.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #1's discharge orders from the hospital, dated 11/08/2023, revealed, in part, that
Resident #1 would stop taking Propranolol 20mg tablet.
Residents Affected - Few
Record review of Resident #1's physicians orders, dated 11/16/2023, revealed, in part, May continue all
medications and treatments as ordered from .hospital. Propranolol was not listed on the orders.
Record review of Resident #1's MAR/TARs, dated 11/08/2023, revealed, in part, Propranolol was
administered at 20:00pm with a blood pressure reading of 122/60 and a pulse of 74. The medication was
given twice a day by mouth on 11/09/2023, 11/10/2023, 11/11/2023, 11/12/2023, 11/13/2023, 11/14/2023,
and at 08:00am on 11/15/2023.
Record review of Resident #1's progress note, 11/15/2023 at 10:30am, note placed in system by the MDS
Nurse, reflected, admission care plan meeting held. [Family member] present in room. During review of
medications a discrepancy was noted from what she (Resident #1) is currently receiving and what the dc
orders from [hospital] were. [Family member] voiced concerns over this issue. I (MDS Nurse) walked back
down with her to the patients room. I (MDS Nurse) told her I (MDS Nurse) would wait for the FNP to come
out of another patients and address concerns and would follow back up with her. I (MDS Nurse) spoke with
FNP about the medication discrepancy. She (FNP) had (LVN A) come over and they went through orders
and corrections were going to be made. I (MDS Nurse) went and spoke with the [family member] and
patient and let them know that it was being corrected. She [family member] at this time advised me that MD
had wanted a BMP and renal function test done. FNP gave order for said labs and it was given to LVN A. I
(MDS Nurse) followed up with the DON to make her aware of concerns.
Resident was discharged home on [DATE] at 13:49pm.
During an interview on 11/20/2023 at 4:26pm MDS Nurse stated that the floor nurse is responsible for
transcribing orders received from outside sources. Whether it be a phone order from physician or incoming
orders from a transferring facility.
During an interview on 11/20/2023 at 4:32 RN C stated that the floor nurse is responsible for transcribing
new orders for residents.
During an interview on 11/20/2023 at 4:59 PM with RN B regarding Resident #1's Propranolol medication.
RN B stated that the floor nurse received documents almost a week before the resident was admitted to the
facility. Orders were placed into the system and when the new orders came with the resident on date of
admission, they were never updated.
Record review of facility provided policy titled, Medication Administration last review date 12/01/2021,
reflected:
.A medication profile, completed for each client at the time of medical admission, will be updated as
indicated and reviewed at least every 60 days. The profile will include the name of the drug, date ordered,
dose, route, frequency, duration of therapy if appropriate, action or effect, side effects and contraindications.
This profile will include over-the-counter drugs and nutritional supplements. The profile may also serve as a
tool for the purpose of client/caregiver education.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675904
If continuation sheet
Page 2 of 2