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Inspection visit

Health inspection

WINDFLOWER HEALTH CENTERCMS #6759041 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0760 Ensure that residents are free from significant medication errors. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors for one of 6 (Resident #1) residents reviewed for medication administration. Residents Affected - Few -Resident #1 received Propranolol HCl oral tablet 20mg, over the course of 8 days, without an order. This failure could place residents who receive blood pressure medications at an increased risk for complications such as decreased blood pressure, decrease pulse, and an exacerbation of symptoms and disease process. Findings include: Record review of Resident #1's face sheet revealed an [AGE] year-old female re-admitted on [DATE] with diagnoses that included, but were not limited to, hypertensive urgency, essential hypertension, essential tremor, depression, anxiety disorder, muscle weakness and atrophy, not elsewhere classified, fibromyalgia, cognitive communication deficit, pain, unspecified fall, subsequent encounter, syncope and collapse, acute kidney failure. Record review of Resident #1's current MDS completed on 11/17/2023 revealed, in part, that her speech was clear, she was understood and understood others. She had a BIMS score of 15 out of 15, which indicated her cognition was intact. She was independent with partial/moderate assistance with some of her activities of daily living. She was occasionally incontinent of bladder and always continent of bowl. Record review of Resident #1's care plan, dated 11/08/2023, revealed, in part: Focus [Resident #1] has hypertension, date initiated 11/16/2023. Intervention .Evaluate blood pressure, date initiated 11/16/2023. Record review of Resident #1's admission orders, dated 11/03/2023, revealed, in part, that Resident #1 started Propranolol 20mg tablets, with a start date of 09/26/2023. Resident #1 stated that she was placed on the Propranolol for essential tremor, Resident #1 did not like how the medication made (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 675904 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675904 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/20/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Windflower Health Center 5500 SW 9th Ave Amarillo, TX 79106 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760 her feel and she stopped taking the medication and had not been taking medication any longer. Level of Harm - Minimal harm or potential for actual harm Record review of Resident #1's discharge orders from the hospital, dated 11/08/2023, revealed, in part, that Resident #1 would stop taking Propranolol 20mg tablet. Residents Affected - Few Record review of Resident #1's physicians orders, dated 11/16/2023, revealed, in part, May continue all medications and treatments as ordered from .hospital. Propranolol was not listed on the orders. Record review of Resident #1's MAR/TARs, dated 11/08/2023, revealed, in part, Propranolol was administered at 20:00pm with a blood pressure reading of 122/60 and a pulse of 74. The medication was given twice a day by mouth on 11/09/2023, 11/10/2023, 11/11/2023, 11/12/2023, 11/13/2023, 11/14/2023, and at 08:00am on 11/15/2023. Record review of Resident #1's progress note, 11/15/2023 at 10:30am, note placed in system by the MDS Nurse, reflected, admission care plan meeting held. [Family member] present in room. During review of medications a discrepancy was noted from what she (Resident #1) is currently receiving and what the dc orders from [hospital] were. [Family member] voiced concerns over this issue. I (MDS Nurse) walked back down with her to the patients room. I (MDS Nurse) told her I (MDS Nurse) would wait for the FNP to come out of another patients and address concerns and would follow back up with her. I (MDS Nurse) spoke with FNP about the medication discrepancy. She (FNP) had (LVN A) come over and they went through orders and corrections were going to be made. I (MDS Nurse) went and spoke with the [family member] and patient and let them know that it was being corrected. She [family member] at this time advised me that MD had wanted a BMP and renal function test done. FNP gave order for said labs and it was given to LVN A. I (MDS Nurse) followed up with the DON to make her aware of concerns. Resident was discharged home on [DATE] at 13:49pm. During an interview on 11/20/2023 at 4:26pm MDS Nurse stated that the floor nurse is responsible for transcribing orders received from outside sources. Whether it be a phone order from physician or incoming orders from a transferring facility. During an interview on 11/20/2023 at 4:32 RN C stated that the floor nurse is responsible for transcribing new orders for residents. During an interview on 11/20/2023 at 4:59 PM with RN B regarding Resident #1's Propranolol medication. RN B stated that the floor nurse received documents almost a week before the resident was admitted to the facility. Orders were placed into the system and when the new orders came with the resident on date of admission, they were never updated. Record review of facility provided policy titled, Medication Administration last review date 12/01/2021, reflected: .A medication profile, completed for each client at the time of medical admission, will be updated as indicated and reviewed at least every 60 days. The profile will include the name of the drug, date ordered, dose, route, frequency, duration of therapy if appropriate, action or effect, side effects and contraindications. This profile will include over-the-counter drugs and nutritional supplements. The profile may also serve as a tool for the purpose of client/caregiver education. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675904 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0760GeneralS&S Dpotential for harm

    F760 - Residents are free of any significant medication errors

    Ensure that residents are free from significant medication errors.

FAQ · About this visit

Common questions about this visit

What happened during the November 20, 2023 survey of WINDFLOWER HEALTH CENTER?

This was a inspection survey of WINDFLOWER HEALTH CENTER on November 20, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WINDFLOWER HEALTH CENTER on November 20, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Ensure that residents are free from significant medication errors."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.