F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review the facility failed to ensure residents were free from abuse for 1 of 7 residents
(Res #1) reviewed for abuse.
The facility failed to ensure CNA A did not verbally and physically abuse Resident #1 during ADL care.
This failure placed residents at risk of abuse, decreased feelings of dignity, self-worth, and humiliation.
Findings include:
Record review on 9-20-2023 of the facility's face sheet reflected Res # 1 was born on [DATE] and was
admitted to the facility on [DATE]. Res # 1 was diagnosed with dementia and cognitive communication
deficit.
Record review on 9-20-2023 of a ring doorbell video clip, date stamped 6-22-2023 at 7:32:06 AM, reflected
two CNAs, CNA A and CNA B, in Res # 1's room having performed ADL care. The video showed CNA A
having stood over Res # 1 and having spoken to Res # 1 in an aggressive manner in response to Res # 1
attempted touching of CNA B's body. CNA A was viewed having restricted both of Res # 1's forearms and
having aggressively told Res # 1 not to touch women like that. CNA A continued to speak to Res # 1 in an
aggressive tone about touching people. CNA A stated that people don't like that. Res # 1 was heard telling
CNA A to be quiet, which sparked CNA A having responded with you be quiet! CNA A then leaned forward
towards Res # 1, which prompted Res # 1 to having raised their left arm to a defensive position. In
response to Res # 1's arm being raised, CNA A threatened Res # 1 having stated, I wish you would, I wish
you would, I want you to! When CNA A stated, I want you to, she raised her right hand in the air and shook
their first 4 times in unison with the syllables, I want you to! CNA A continued to state, come on; do it! Res #
1 was overheard telling CNA A that she would be on the floor. In response to Res # 1's response, CNA A
stated, no I won't, you're going to be on the floor. CNA A told Res # 1 they would call the police if Res # 1
struck them. CNA B was overheard having told Res #1 that the police would take him to jail.
Interview on 9-20-2023 at 12:55 PM with the DON revealed a family of Res # 1, LAR # 1, contacted the
facility on 6-22-2023 after LAR # 1 viewed the incident on the ring camera. LAR # 1sent the video to the
DON and the previous ADM. The DON stated that they substantiated the abuse and non-reporting based
on the video. The DON stated, the ADM and the DON, brought both CNA A and CNA B into the office and
terminated them both. The DON stated she assessed Res # 1 to find no injuries.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675924
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675924
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Woodway Rehabilitation and Healthcare Center
7801 Woodway Dr
Waco, TX 76712
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 9-20-2023 at 10:25 AM with LAR # 1 revealed CNA A spoke harshly to, and handled roughly,
Res # 1 over an electronic monitoring video clip. LAR # 1 stated that they sent the video to the ADM to
address the issue. LAR # 1 stated that Res # 1 most likely wouldn't remember the incident. She stated that
he was diagnosed with dementia.
Interview on 9-20-2023 at 1:20 PM with Res # 1 revealed that Res # 1 did not remember any incident
where he was abused by staff. Res # 1 stated he feels safe at the facility.
Record review on 9-20-2023 of CNA A's personnel file reflected CNA A was terminated from employment
from the facility on 6-22-2023 for unprofessionalism and behavior. CNA A's date of hire was 4-14-2022.
CNA attended ANE training on 4-14-2022, 8-3-2022, 2-28-2023, and 5-26-2023. CNA A received 1 hour of
training on safeguarding residents' rights on 10-11-2022 and 4-29-2023.An Employee Misconduct Registry
searches was performed on 4-27-2022.
Record review on 9-20-2023 of CNA B's personnel file reflected CNA B was terminated from employment
from the facility on 6-22-2023 for not reporting abuse, neglect, or exploitation. CNA B's date of hire was
3-16-2023. CNA A attended ANE training on 3-16-2023, and 5-26-2023. CNA B received 1 hour of training
on safeguarding resident's rights on 4-5-2023. An Employee Misconduct Registry searches was performed
on 3-14-2022.
Record review of the facility's undated ANE policy indicated that suspected incidents of resident abuse,
mistreatment, neglect, or injury of unknown source is reported. If the investigation revealed that the
allegations are founded, the employee will be terminated.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675924
If continuation sheet
Page 2 of 2