F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to incorporate the recommendations from the
PASARR level II determination and the PASARR evaluation report into a resident's assessment, care
planning, and transitions of care for one (Resident #1) of one resident reviewed for PASRR services.
The facility failed to order a standing board for Resident #1 based on PASRR assessment for specialized
services.
This failure could place residents at risk of not receiving specialized PASRR services which could
contribute to a decline in quality of life, physical, mental, and psychosocial well-being .
Findings include:
Record review of Resident #1's face sheet, dated 11/03/23, reflected a [AGE] year-old male who was
admitted to the facility on [DATE]. Resident #1 had diagnoses which included schizoaffective disorder,
depressive type, unspecified intellectual disabilities, and cognitive communication deficit.
Record review of Resident #1's care plan, revised 8/22/23, reflected he was evaluated for PASRR for
services for a standing board service for DD (Muscle wasting and atrophy). Interventions included: Obtain a
soft padded standing board specialized equipment recommended by Physical therapy, to help resident
stand longer with minimal pain against his lower legs against the standing board.
Record review of Resident #1's annual MDS assessment, dated 9/10/23, reflected Resident #1 was
wheelchair dependent. He could communicate some words or could finish thoughts if prompted or given
time in making daily decisions. Resident #1 required partial/moderate assistance - helper did less than half
the effort. Helper lifts, holds, or supports trunk or limbs, but provides less than half the effort assistance with
ADL care. He was considered by the state PASRR evaluation.
Record review of Resident #1's service plan with IDT with the Rehabilitation Director, Social Worker, MDS
Coordinator, LAR, and Speech/Language/Cognitive therapies was held on 6/01/23 reflected an outcome of
meeting was skilled service: To prevent decline in function, improve attention/concentration, and enhance
cognitive skills to enhance residents' quality of life by improving ability to participate in functional activities
of choice and a new electric wheelchair with a reclining high back.
Record review of Resident #1's IDT meeting with LAR on 8/13/23 reflected a soft standing board was
recommended by Director of Rehabilitation (DOR) for Resident #1 to achieve a better outcome in his
standing during therapies by using a soft padded standing board. 73 days after the IDT meeting and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675930
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675930
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbrook Plaza
401 W Arbrook Blvd
Arlington, TX 76014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
PASRR approval, Resident #1 had not received the soft standing board paid by PASRR (MCD).
Level of Harm - Minimal harm
or potential for actual harm
In an observation and interview on 11/02/23 at 11:50 a.m. revealed Resident #1 was in an electric
wheelchair going to the gym. He said he did not know if he got the standing board. He revealed he liked to
go to the gym. No standing board was observed.
Residents Affected - Few
Interview with the DOR on 11/02/23 at 11:55 AM, revealed the PASRR assessment was done when a
change or a decline was identified. He reported he suggested a personal soft standing board and was
awaiting the PASRR advocate to get back to him. On 09/2023 he sent an email to the MDS Coordinator
(that over saw the PASRR services) but had not gotten a response from her, so no standing board was
ordered. He reported because MDS Coordinator had retired and 3 other staff were filled that role of the
MDS Coordinator, she may not have seen his emails to follow up. He reported he was unsure who was
responsible for ordering equipment but stated he would call, if he was given a response from the PASRR
advocate, the company the facility used to do custom measurements for specialized equipment, to come
out to take the measurements for Resident #1's soft standing board. The DOR revealed the delay caused
the resident delay in receiving specialized service .
Interview with MDS Coordinator on11/02/23 at 12:28 PM revealed she was retired and only came into the
office once a week until the facility could fully hire a new MDS Coordinator. She revealed when she was not
in the office someone from the cooperate office covered once a month and on other times, staff from
business development covered that role. She reported she would make sure the DOR obtained the
standing board for Resident # 1. She stated the delay caused the resident a delay in receiving PASRR
service .
Interview with the ADM on 11/02/23 at 5:24 PM revealed she was not aware Resident #1 needed a
standing board. She reported the MDS Coordinator screeded the residents for PASRR until she retired at
the end of September beginning of October 2023.She revealed a new person was starting on Monday,
11/06/23, in the role of MDS Coordinator. She said in the meantime, 3 staff members were overseeing the
PASRR. She said PASRR assessments were done when a change or a decline was identified. The ADM
revealed her expectation was to follow through with PASRR recommendations and/or any other assessed
needs. The ADM revealed any type of risk could come from a delay in services such immobility, mobility
could not improve, risk of injury by not having equipment, and poor progression. She revealed the PASRR
process was to screen the resident, obtain a recommendation if applicable, set up a meeting with PASRR
advocate, notify via phone call, then the company would come in to take measurements for specialized
equipment and/ or wheelchairs, and then the paperwork would be sent to the facility for an order to be
placed .
Record review of the facility's, undated, policy, PASRR Clinical policy, reflected, .The MDS/PPS Nurse/DON
and/or designee will initiate delivery of specialized services within 30 days of the date SS added to the plan
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675930
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675930
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbrook Plaza
401 W Arbrook Blvd
Arlington, TX 76014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to develop and implement a comprehensive
person-centered care plan for each resident, consistent with the resident rights that includes measurable
objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that
are identified in the comprehensive assessment and to ensure specialized services or specialized
rehabilitative services the nursing facility was provided as a result of PASARR recommendations for one
(Resident #1) of one resident reviewed for PASRR.
The facility failed to order a standing board for Resident #1 based on PASRR assessment for specialized
services as stated in the care plan.
This failure could affect residents by preventing them from receiving specialized services as care-planned
which could contribute to a decline in quality of life, physical, mental, and psychosocial well-being .
Findings include:
Record review of Resident #1's face sheet, dated 11/03/23, reflected a [AGE] year-old male who was
admitted to the facility on [DATE]. Resident #1 had diagnoses which included schizoaffective disorder,
depressive type, unspecified intellectual disabilities, and cognitive communication deficit.
Record review of Resident #1's care plan, revised 8/22/23, reflected he was evaluated for PASRR for
services for a standing board service for DD (Muscle wasting and atrophy). Interventions included: Obtain a
soft padded standing board specialized equipment recommended by Physical therapy, to help resident
stand longer with minimal pain against his lower legs against the standing board.
Record review of Resident #1's annual MDS assessment, dated 9/10/23, reflected Resident #1 was
wheelchair dependent. He could communicate some words or could finish thoughts if prompted or given
time in making daily decisions. Resident #1 required partial/moderate assistance - helper did less than half
the effort. Helper lifts, holds, or supports trunk or limbs, but provides less than half the effort assistance with
ADL care. He was considered by the state PASRR evaluation.
Record review of Resident #1's service plan with IDT with the Rehabilitation Director, Social Worker, MDS
Coordinator, LAR, and Speech/Language/Cognitive therapies was held on 6/01/23 reflected an outcome of
meeting was skilled service: To prevent decline in function, improve attention/concentration, and enhance
cognitive skills to enhance residents' quality of life by improving ability to participate in functional activities
of choice and a new electric wheelchair with a reclining high back.
Record review of Resident #1's IDT meeting with LAR on 8/13/23 reflected a soft standing board was
recommended by Director of Rehabilitation (DOR) for Resident #1 to achieve a better outcome in his
standing during therapies by using a soft padded standing board. 73 days after the IDT meeting and
PASRR approval, Resident #1 had not received the soft standing board paid by PASRR (MCD).
In an observation and interview on 11/02/23 at 11:50 a.m. revealed Resident #1 was in an electric
wheelchair going to the gym. He said he did not know if he got the standing board. He revealed he liked to
go to the gym. No standing board was observed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675930
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675930
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbrook Plaza
401 W Arbrook Blvd
Arlington, TX 76014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview with the DOR on 11/02/23 at 11:55 AM, revealed the PASRR assessment was done when a
change or a decline was identified. He reported he suggested a personal soft standing board and was
awaiting the PASRR advocate to get back to him. On 09/2023 he sent an email to the MDS Coordinator
(that over saw the PASRR services) but had not gotten a response from her, so no standing board was
ordered. He reported because MDS Coordinator had retired and 3 other staff were filled that role of the
MDS Coordinator, she may not have seen his emails to follow up. He reported he was unsure who was
responsible for ordering equipment but stated he would call, if he was given a response from the PASRR
advocate, the company the facility used to do custom measurements for specialized equipment, to come
out to take the measurements for Resident #1's soft standing board. The DOR revealed the delay caused
the resident delay in receiving specialized service .
Interview with MDS Coordinator on11/02/23 at 12:28 PM revealed she was retired and only came into the
office once a week until the facility could fully hire a new MDS Coordinator. She revealed when she was not
in the office someone from the cooperate office covered once a month and on other times, staff from
business development covered that role. She reported she would make sure the DOR obtained the
standing board for Resident # 1. She stated the delay caused the resident a delay in receiving PASRR
service .
Interview with the ADM on 11/02/23 at 5:24 PM revealed she was not aware Resident #1 needed a
standing board. She reported the MDS Coordinator screeded the residents for PASRR until she retired at
the end of September beginning of October 2023.She revealed a new person was starting on Monday,
11/06/23, in the role of MDS Coordinator. She said in the meantime, 3 staff members were overseeing the
PASRR. She said PASRR assessments were done when a change or a decline was identified. The ADM
revealed her expectation was to follow through with PASRR recommendations and/or any other assessed
needs. The ADM revealed any type of risk could come from a delay in services such immobility, mobility
could not improve, risk of injury by not having equipment, and poor progression. She revealed the PASRR
process was to screen the resident, obtain a recommendation if applicable, set up a meeting with PASRR
advocate, notify via phone call, then the company would come in to take measurements for specialized
equipment and/ or wheelchairs, and then the paperwork would be sent to the facility for an order to be
placed .
Record review of the facility's, undated, policy, PASRR Clinical policy, reflected, .The MDS/PPS Nurse/DON
and/or designee will initiate delivery of specialized services within 30 days of the date SS added to the plan
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675930
If continuation sheet
Page 4 of 4