Skip to main content

Inspection visit

Health inspection

ARBROOK PLAZACMS #6759302 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0644 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to incorporate the recommendations from the PASARR level II determination and the PASARR evaluation report into a resident's assessment, care planning, and transitions of care for one (Resident #1) of one resident reviewed for PASRR services. The facility failed to order a standing board for Resident #1 based on PASRR assessment for specialized services. This failure could place residents at risk of not receiving specialized PASRR services which could contribute to a decline in quality of life, physical, mental, and psychosocial well-being . Findings include: Record review of Resident #1's face sheet, dated 11/03/23, reflected a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #1 had diagnoses which included schizoaffective disorder, depressive type, unspecified intellectual disabilities, and cognitive communication deficit. Record review of Resident #1's care plan, revised 8/22/23, reflected he was evaluated for PASRR for services for a standing board service for DD (Muscle wasting and atrophy). Interventions included: Obtain a soft padded standing board specialized equipment recommended by Physical therapy, to help resident stand longer with minimal pain against his lower legs against the standing board. Record review of Resident #1's annual MDS assessment, dated 9/10/23, reflected Resident #1 was wheelchair dependent. He could communicate some words or could finish thoughts if prompted or given time in making daily decisions. Resident #1 required partial/moderate assistance - helper did less than half the effort. Helper lifts, holds, or supports trunk or limbs, but provides less than half the effort assistance with ADL care. He was considered by the state PASRR evaluation. Record review of Resident #1's service plan with IDT with the Rehabilitation Director, Social Worker, MDS Coordinator, LAR, and Speech/Language/Cognitive therapies was held on 6/01/23 reflected an outcome of meeting was skilled service: To prevent decline in function, improve attention/concentration, and enhance cognitive skills to enhance residents' quality of life by improving ability to participate in functional activities of choice and a new electric wheelchair with a reclining high back. Record review of Resident #1's IDT meeting with LAR on 8/13/23 reflected a soft standing board was recommended by Director of Rehabilitation (DOR) for Resident #1 to achieve a better outcome in his standing during therapies by using a soft padded standing board. 73 days after the IDT meeting and (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 675930 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675930 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/03/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Arbrook Plaza 401 W Arbrook Blvd Arlington, TX 76014 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644 PASRR approval, Resident #1 had not received the soft standing board paid by PASRR (MCD). Level of Harm - Minimal harm or potential for actual harm In an observation and interview on 11/02/23 at 11:50 a.m. revealed Resident #1 was in an electric wheelchair going to the gym. He said he did not know if he got the standing board. He revealed he liked to go to the gym. No standing board was observed. Residents Affected - Few Interview with the DOR on 11/02/23 at 11:55 AM, revealed the PASRR assessment was done when a change or a decline was identified. He reported he suggested a personal soft standing board and was awaiting the PASRR advocate to get back to him. On 09/2023 he sent an email to the MDS Coordinator (that over saw the PASRR services) but had not gotten a response from her, so no standing board was ordered. He reported because MDS Coordinator had retired and 3 other staff were filled that role of the MDS Coordinator, she may not have seen his emails to follow up. He reported he was unsure who was responsible for ordering equipment but stated he would call, if he was given a response from the PASRR advocate, the company the facility used to do custom measurements for specialized equipment, to come out to take the measurements for Resident #1's soft standing board. The DOR revealed the delay caused the resident delay in receiving specialized service . Interview with MDS Coordinator on11/02/23 at 12:28 PM revealed she was retired and only came into the office once a week until the facility could fully hire a new MDS Coordinator. She revealed when she was not in the office someone from the cooperate office covered once a month and on other times, staff from business development covered that role. She reported she would make sure the DOR obtained the standing board for Resident # 1. She stated the delay caused the resident a delay in receiving PASRR service . Interview with the ADM on 11/02/23 at 5:24 PM revealed she was not aware Resident #1 needed a standing board. She reported the MDS Coordinator screeded the residents for PASRR until she retired at the end of September beginning of October 2023.She revealed a new person was starting on Monday, 11/06/23, in the role of MDS Coordinator. She said in the meantime, 3 staff members were overseeing the PASRR. She said PASRR assessments were done when a change or a decline was identified. The ADM revealed her expectation was to follow through with PASRR recommendations and/or any other assessed needs. The ADM revealed any type of risk could come from a delay in services such immobility, mobility could not improve, risk of injury by not having equipment, and poor progression. She revealed the PASRR process was to screen the resident, obtain a recommendation if applicable, set up a meeting with PASRR advocate, notify via phone call, then the company would come in to take measurements for specialized equipment and/ or wheelchairs, and then the paperwork would be sent to the facility for an order to be placed . Record review of the facility's, undated, policy, PASRR Clinical policy, reflected, .The MDS/PPS Nurse/DON and/or designee will initiate delivery of specialized services within 30 days of the date SS added to the plan FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675930 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675930 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/03/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Arbrook Plaza 401 W Arbrook Blvd Arlington, TX 76014 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment and to ensure specialized services or specialized rehabilitative services the nursing facility was provided as a result of PASARR recommendations for one (Resident #1) of one resident reviewed for PASRR. The facility failed to order a standing board for Resident #1 based on PASRR assessment for specialized services as stated in the care plan. This failure could affect residents by preventing them from receiving specialized services as care-planned which could contribute to a decline in quality of life, physical, mental, and psychosocial well-being . Findings include: Record review of Resident #1's face sheet, dated 11/03/23, reflected a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #1 had diagnoses which included schizoaffective disorder, depressive type, unspecified intellectual disabilities, and cognitive communication deficit. Record review of Resident #1's care plan, revised 8/22/23, reflected he was evaluated for PASRR for services for a standing board service for DD (Muscle wasting and atrophy). Interventions included: Obtain a soft padded standing board specialized equipment recommended by Physical therapy, to help resident stand longer with minimal pain against his lower legs against the standing board. Record review of Resident #1's annual MDS assessment, dated 9/10/23, reflected Resident #1 was wheelchair dependent. He could communicate some words or could finish thoughts if prompted or given time in making daily decisions. Resident #1 required partial/moderate assistance - helper did less than half the effort. Helper lifts, holds, or supports trunk or limbs, but provides less than half the effort assistance with ADL care. He was considered by the state PASRR evaluation. Record review of Resident #1's service plan with IDT with the Rehabilitation Director, Social Worker, MDS Coordinator, LAR, and Speech/Language/Cognitive therapies was held on 6/01/23 reflected an outcome of meeting was skilled service: To prevent decline in function, improve attention/concentration, and enhance cognitive skills to enhance residents' quality of life by improving ability to participate in functional activities of choice and a new electric wheelchair with a reclining high back. Record review of Resident #1's IDT meeting with LAR on 8/13/23 reflected a soft standing board was recommended by Director of Rehabilitation (DOR) for Resident #1 to achieve a better outcome in his standing during therapies by using a soft padded standing board. 73 days after the IDT meeting and PASRR approval, Resident #1 had not received the soft standing board paid by PASRR (MCD). In an observation and interview on 11/02/23 at 11:50 a.m. revealed Resident #1 was in an electric wheelchair going to the gym. He said he did not know if he got the standing board. He revealed he liked to go to the gym. No standing board was observed. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675930 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675930 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/03/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Arbrook Plaza 401 W Arbrook Blvd Arlington, TX 76014 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Interview with the DOR on 11/02/23 at 11:55 AM, revealed the PASRR assessment was done when a change or a decline was identified. He reported he suggested a personal soft standing board and was awaiting the PASRR advocate to get back to him. On 09/2023 he sent an email to the MDS Coordinator (that over saw the PASRR services) but had not gotten a response from her, so no standing board was ordered. He reported because MDS Coordinator had retired and 3 other staff were filled that role of the MDS Coordinator, she may not have seen his emails to follow up. He reported he was unsure who was responsible for ordering equipment but stated he would call, if he was given a response from the PASRR advocate, the company the facility used to do custom measurements for specialized equipment, to come out to take the measurements for Resident #1's soft standing board. The DOR revealed the delay caused the resident delay in receiving specialized service . Interview with MDS Coordinator on11/02/23 at 12:28 PM revealed she was retired and only came into the office once a week until the facility could fully hire a new MDS Coordinator. She revealed when she was not in the office someone from the cooperate office covered once a month and on other times, staff from business development covered that role. She reported she would make sure the DOR obtained the standing board for Resident # 1. She stated the delay caused the resident a delay in receiving PASRR service . Interview with the ADM on 11/02/23 at 5:24 PM revealed she was not aware Resident #1 needed a standing board. She reported the MDS Coordinator screeded the residents for PASRR until she retired at the end of September beginning of October 2023.She revealed a new person was starting on Monday, 11/06/23, in the role of MDS Coordinator. She said in the meantime, 3 staff members were overseeing the PASRR. She said PASRR assessments were done when a change or a decline was identified. The ADM revealed her expectation was to follow through with PASRR recommendations and/or any other assessed needs. The ADM revealed any type of risk could come from a delay in services such immobility, mobility could not improve, risk of injury by not having equipment, and poor progression. She revealed the PASRR process was to screen the resident, obtain a recommendation if applicable, set up a meeting with PASRR advocate, notify via phone call, then the company would come in to take measurements for specialized equipment and/ or wheelchairs, and then the paperwork would be sent to the facility for an order to be placed . Record review of the facility's, undated, policy, PASRR Clinical policy, reflected, .The MDS/PPS Nurse/DON and/or designee will initiate delivery of specialized services within 30 days of the date SS added to the plan FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675930 If continuation sheet Page 4 of 4

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0644GeneralS&S Dpotential for harm

    F644 - Coordination

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  • 0656GeneralS&S Dpotential for harm

    F656 - Comprehensive Care Plans

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

FAQ · About this visit

Common questions about this visit

What happened during the November 3, 2023 survey of ARBROOK PLAZA?

This was a inspection survey of ARBROOK PLAZA on November 3, 2023. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at ARBROOK PLAZA on November 3, 2023?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as neede..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.