F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement its written policies and procedures to prohibit
and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property, for 1 of
5 residents (Resident#1) reviewed for abuse and neglect, in that:
Residents Affected - Few
The facility did not implement their abuse policy related to reporting when Resident #1 slid off of his
wheelchair during transport due to not being properly secured.
This failure could place residents at risk of abuse and neglect.
The findings were:
Record review of Resident #1's face sheet, dated 02/05/24, revealed the resident was a [AGE] year-old
male who was initially admitted to the facility on [DATE] with diagnoses that included: heart failure,
unspecified (condition in which the heart muscle doesn't pump blood as well as it should), essential
(primary) hypertension (high blood pressure), type 2 diabetes mellitus (high blood sugar) with unspecified
complications, peripheral vascular disease, unspecified (narrowed blood vessels reduce blood flow to the
limbs), end stage renal disease (when kidneys no longer work as they should to meet the body's needs),
acquired absence (amputation) of left leg below knee.
Record review of Resident #1's admission minimum data set assessment (MDS), dated [DATE], revealed
Resident #1 had a BIMS score of 15, indicating no cognitive impairment. The MDS assessment reflected
Resident #1's independence level for car transfers was not attempted due to medical condition or safety
concern.
Record review of Resident #1's care plan revealed he had a fall with no injury, and reflected Called outside
by facility driver, on arrival, resident was in front of wheelchair sitting on the car floor against driver and
passenger seat. Right foot was folded in and left below knee amputation (BKA) was bearing some weight.
No active bleeding noted, resident denied any pain. Staff called, and was lifted back to wheelchair, taken to
room, and assessed for injuries. I slipped forward when the driver stopped. Some interventions were anti-tilt
to back and high back wheelchair with an initiated date of 01/26/24.
Record review of Resident #1's most recent fall risk evaluation dated 01/24/24 revealed he was a medium
fall risk.
Record review of Resident #1's nursing notes with an effective date of 01/24/24 at 8:48pm by LVN B
revealed the nurse was called outside by the facility driver. On arrival, resident was in front of
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 16
Event ID:
675933
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
wheelchair sitting on the car floor against driver and passenger seat. Right foot was folded in and left below
knee amputation (BKA) was bearing some weight. There was no active bleeding noted, and the resident
denied any pain. Staff was called and Resident #1 was lifted back to the wheelchair, taken to his room, and
assessed for injuries. No injuries were noted, range of motion remained intact. There was no change in his
baseline motor skills, and his condition was within normal limits.
Residents Affected - Few
Record review of Resident #1's change in condition dated 01/24/24 reflected the primary care physician for
Resident #1 was notified on 01/24/23 at 8:42pm with the recommendation to continue with facility protocol.
Record review of Resident #1's skin assessment dated [DATE] reflected, Weekly skin assessment done,
continues with surgical incision to left BKA, unstageable pressure ulcer to right lateral (to the side, aware
from middle) heel, tolerating treatment in place with no discomfort, no new skin issues noted at this time.
Record review of Resident #1's orders did not reveal any orders for imaging after the fall incident on
01/24/24.
Record review of a facility grievance dated 01/24/24 for Resident #1 reflected a family member of Resident
#1 initiated a complaint regarding Resident #1 having a fall while being transported to an appointment. The
facility grievance resolution form reflected the grievance was resolved on 01/26/24 and reflected, Front
office staff was in-serviced on the appropriate use of the safety requirements and on abuse and neglect.
Incident was reported on 01/24/24 and investigated. The grievance and investigation were completed by the
Administrator with the resolution marked as reviewed with the concerned person.
Record review of manufacture user instructions for securement system in the facility van reflected in section
B, SECURE PASSENGER. 1. 1. Attach Lap Belts - Use integrated stiffeners to feed belts through openings
between seat backs and bottoms, and/or armrests to ensure proper belt fit around occupant. A. On the aisle
side, attach belt with female buckle to rear tie-down pin connector .ensuring buckle rests on passenger's
hip. B. On the window-side, attach belt with male tongue to rear tie-down pin connector .and insert into
female buckle. 2. Attach Shoulder Belt - Extend shoulder belt over passenger's shoulder and across upper
torso . and fasten pin connector onto lap belt. Note: combination lap/shoulder belts serve as both
window-side lap belt and shoulder belt. 3. Ensure belts are adjusted as firmly as possible, but consistent
with user comfort.
Record review of Driver A's training revealed on 08/09/23 he had completed a Paratransit Operation
Proficiency Evaluation Checklist which covered wheelchair securement and patient restraint. On 07/27/23
Driver A completed a fleet safety program and was in-serviced over appropriate use of safety straps on
01/26/24.
Record review of the facility vehicle inspections completed on 01/08/24, 01/15/24, 01/22/24, 01/29/24, and
02/05/24 by the Maintenance Supervisor reflected no issues with straps or anchor systems in place.
Record Review of TULIP (HHSC online incident reporting application) on 02/05/24 at 6:30pm revealed no
related self-reports by the facility.
During an observation and interview with Resident #1 on 02/01/24 at 2:26pm he stated he was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 2 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
transported to doctor appointments and dialysis with the use of the facility van. Resident #1 stated he had 1
incident during transportation. Resident #1 did not give an exact date of when the incident occurred. When
asked who buckled him in Resident #1 did not give a name and only stated, the driver. Resident #1 stated
the driver of the van had made a sudden stop due to the car in front of the vehicle and caused Resident #1
to slide off his wheelchair which he stated rolled under itself due to the driver only securing the back of the
wheelchair. Resident #1 stated the driver had only secured the back of the wheelchair and had not hooked
up the front. Resident #1 stated he was not secured with any seatbelt style hook up but stated he was now,
and that the facility had corrected the issue. Resident #1 stated he had slid off the wheelchair about .8
miles away from the facility and had remained on the floor until arriving to the facility. Resident #1 stated the
driver kept driving with him on the floor and stated he had told the driver to pull over, stop and get him on
the chair and stated the driver did not and did not give Resident #1 a reason why. Resident #1 stated he
sustained a few scratches on his leg. Resident #1 showed the surveyor a circular skin tear on his right
lower shin measuring approximately 5mm. Resident #1 stated he had 1 or 2 other similar sized skin tears
on his left leg but stated he would not be able to show it to due to it being wrapped up due to a previous
amputation. Resident #1 stated the facility has since corrected the issue and stated he is now buckled in
with a seat belt style securement and has had no other incidents.
During an observation and interview with Driver A on 02/01/24 at 2:56pm revealed he demonstrated how
he got a passenger into the facility van and secured both the chair and the resident. Driver A wheeled in the
wheelchair with the Administrator seated in the chair as a passenger. Driver A secured the wheelchair with
2 hooks on the back of wheelchair and 2 on the bottom front of wheelchair and stated that was the same
way he had hooked up Resident #1's wheelchair on the day of Resident #1's fall incident. Driver A also
used a chest strap that went over the passenger's chest, Driver A stated that was something new and was
recently added on 01/30/24 and was not used with Resident #1 on day of his fall incident. During the
demonstration no lap belt/strap or shoulder belt/strap was used. Driver A stated, I don't think so, no. when
asked if he used any waist or lap straps/belts to secure residents. Driver A stated approximately .8 miles
away from the facility the vehicle in front of him had stopped and he stopped as well and stated Resident #1
had slid forward. Driver A stated he was able to assist Resident #1 into an assisted fall by using his arm to
hold Resident #1 back. Driver A stated he could not pull over because he was in the middle lane and drove
to the facility while using his arm to hold up Resident #1 as much as he could. Driver A stated Resident #1
was on the floor until they arrived at the facility and once he arrived he stated he ran inside facility to get
LVN B to assess and assist Resident #1. Driver A stated he did not see any bleeding or skin tears on
Resident #1. Driver A stated he had completed training both before and after the incident with Resident #1.
Driver A was shown instruction pages for system used in the facility van that he had retrieved from the
vehicle glove box that reflected how to secure both the wheelchair and the passenger. The instruction
pages reflected to secure a passenger a lap belt and shoulder belt would be used. Driver A stated he had
been trained over those procedures. Driver A stated he had been trained by the BOM. Driver A stated, I
don't think so, no. when asked if he was using waist and lap belts/straps to secure residents. Driver A was
attempted to be reached via telephone on 02/05/24 at 3:48pm, 4:38pm, 5:20pm and 5:36pm for follow up
questions, however no call was answered or returned by Driver A.
During observation and interview with Resident #1 on 02/02/24 at 4:20pm and the BOM assisting he was
observed buckled in the facility van after arriving back from dialysis. Resident #1 had 4 bottom hooks in
place with 2 on the front of the wheelchair and 2 on the back of the wheelchair. Resident #1 had a strap/belt
that
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 3 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
went around his upper abdomen and under his left arm and had a connector that connected to the top side
of the vehicle. Resident #1 stated he was not secured in that same manner on the day he fell. Resident #1
stated on the day he fell only the 2 back bottom hooks were placed on the wheelchair and stated he had no
shoulder or waist/lap strap/belt used on him. Resident #1 stated he ended up with his buttocks in the air, his
left stump on the floor and under the wheelchair on day of fall.
Residents Affected - Few
During an interview with the BOM on 02/02/24 at 4:32pm she stated Driver A was responsible for ensuring
Resident #1 was secured and positioned correctly in the facility van on the day of Resident #1's fall
incident. The BOM stated she was not present during the fall and only heard of about it afterwards. The
BOM stated she spoke to Resident #1 on 2 different occasions after the fall, and he initially stated he was
not strapped in when the BOM asked Resident #1 if he was secured and fastened. The BOM stated she
later took a staff member with her as a witness to interview Resident #1 again and Resident #1 then stated
he had been strapped in on the day of his fall incident in the facility van. The BOM stated they had recently
added a new shoulder strap to position the residents closer to the front of the van. The BOM stated the new
shoulder strap was added on 01/30/24 by Maintenance. The BOM stated previously they only had a
shoulder strap in the back of the van but some residents liked to sit closer to the front and were secured
with a lap band. The BOM stated the shoulder strap in the front of vehicle was added after the incident with
Resident #1. The BOM stated Driver A had been trained before starting to drive. The BOM stated they
reviewed a video that was provided, along with user instructions and had completed a return demonstration
before starting to drive. The BOM stated Driver A had been trained over securement of a passenger and
the use of shoulder and waist/lap belt/straps. The BOM stated that was the only time she was aware of that
a resident was not secured with use of a shoulder/waist strap/belt. The BOM was unable to answer why
Resident #1 was not correctly secured due to not being there that day. The BOM stated if the seat belt was
not on Resident #1 then he was not properly secured. The BOM stated she monitored staff to ensure
residents were being secured during transportation by doing spot checks, 1 to 1's, going on drives with staff
and demonstrating what to do. The BOM stated she had provided Driver A an orientation on 01/25/24 and
on 01/26/24 rode with Driver A in the vehicle and had Driver A perform a return demonstration, Inservice
record provided was dated 01/26/24 and stated they covered the appropriate use of safety straps. The BOM
stated not securing a resident during transport could affect residents emotionally by not feeling secure. The
BOM stated for Resident #1, his amputation surgery site could reopen and could be devastating for
residents when they don't heal.
During an interview with LVN B on 02/05/24 at 4:46pm he stated he was called outside by Driver A and was
told Resident #1 had fallen or slid off his wheelchair when Driver A broke when the vehicle in front of him
stopped abruptly. LVN B stated Resident #1 was on the floor in front of his wheelchair and was against the
driver and passenger seat. LVN B stated Resident #1 had his right leg folded in and up against the
passenger side and his left leg amputation stump was bearing weight, and he was in a crouched position
and his feet and bottom were on the floor. LVN B stated he did not see a belt on Resident #1 but the
wheelchair was strapped. LVN B stated Driver A had unclipped everything and he was not able to tell which
ones or how many securements there were. LVN B stated he took Resident #1's vitals, completed
assessment, and notified family, the DON, Resident #1's primary care physician and was provided with no
new orders. LVN B stated Resident #1 had no pain, no injuries and further stated Resident #1 did not have
any new skin tears; and stated his wound location where his amputation was on left leg was intact and fine
with no active bleeding.
During an interview with the Administrator on 02/05/24 at 2:54pm she stated she was the abuse
coordinator and was responsible for reporting any allegations of abuse, neglect or exploitation to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 4 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
state agencies. The Administrator stated she completed training over abuse, neglect and exploitation
reporting requirements to state agencies annually through an online training and stated she had last
completed it in October of 2023. The Administrator stated Resident #1 had a BIMS of 15 that indicated his
cognition was within normal limits. The Administrator stated Resident #1 had an incident in the facility van
during transportation on his way back from dialysis on 01/24/24 when he slid off his wheelchair. The
Administrator stated from the interviews she completed she gathered Resident #1 had the bottom part of
his wheelchair secured and had been advised he had on a lap belt but as far as she knew no use of a
shoulder strap. The Administrator stated Resident #1 was not properly secured during his transportation.
The Administrator stated Driver A was responsible for securing Resident #1 on the day of the fall incident
on 01/24/24. The Administrator stated they used a 4-point system on the floor to secure the wheelchair
itself and a strap that goes behind chair with a lap and shoulder strap.
The Administrator stated she was not certain why the shoulder straps were not being used and was not
sure if it was patient preferences or what the reason was and stated if it was patient preferences she should
have been notified. The Administrator stated she was made aware of incident by the DON on 01/24/24 but
did not provide an exact time and stated Resident #1 had a head to toe assessment completed with his
skin assessment showing no indication of injury. The Administrator stated the following day a family
member for Resident #1 was requesting an incident report and stated they had advised Resident #1's
family member that incident reports were internal documents but could provide her with a progress note.
The Administrator stated she needed to follow up with medical records to see if that document was
provided. The Administrator stated the family for Resident #1 was also asking for in-services completed.
The Administrator stated Driver A was present during the time of the incident however she was not sure if
Driver A had directly witnessed Resident #1 slide off his wheelchair. The Administrator stated Resident #1
was interviewed by her on 01/26/24 and did not verbally say he was strapped in but gave her the hand
motion of a lap belt around his waist. The Administrator stated the frequent verbiage that was used by
Driver A and Resident #1 was that Resident #1 slid off the wheelchair which she stated gave her no
indication that Resident #1 as not strapped in. The Administrator stated she came to that conclusion based
off physics, and that Resident #1 would have gone nose forward and into the dash board if he was not
strapped in. The Administrator stated the appropriate time to report allegations of abuse, neglect and
exploitation to state agencies was within 2 hours if injury and 24 hours for an allegation. The Administrator
stated the facility policy for reporting allegations of abuse, neglect and exploitation was also the same as
the state's requirements. The Administrator stated she did not report to any state agency within a 24-hour
time frame and stated she did not report because based on the clinical pathways there was no indication
that neglect had occurred and did not think it was necessary because Resident #1 did not sustain injury
and did not claim neglect. The Administrator stated she monitored what incidents needed to be reported
and ensured they were reported within the appropriate time frame by doing extensive training with staff over
reporting and posting her name and number up throughout the facility and making staff aware that any
allegation along with anything out of the ordinary needed to be immediately reported to her. The
Administrator stated not appropriately reporting allegations of abuse, neglect and exploitation could cause
lack of follow up and could result in the incident occurring again.
Record review of facility policy titled Policy/Procedure - Administration. That specified, Section: Residents
Rights Subject: Abuse: Prevention of and Prohibition Against with a revision date of 11/28/17 stated under
section H. titled REPORTING/RESPONSE . 2. Allegations of abuse, neglect, misappropriation of resident
property, or exploitation will be reported outside the Facility and to the appropriate
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 5 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
State or Federal agencies in the applicable timeframes, as per this policy and applicable regulations.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 6 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record reviews the facility failed to ensure all alleged violations involving abuse, neglect,
exploitation or mistreatment, including injuries of unknown source and misappropriation of resident
property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that
cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events
that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator
of the facility and to other officials (which included to the State Survey Agency) in accordance with State
law through established procedures for 1 of 5 residents (Resident #3) reviewed for reporting alleged
allegation of abuse.
The facility did not report, within 24 hours, when Resident #1 was not properly secured and slid off his
wheelchair during transport.
This failure could place residents at risk for undetected abuse, neglect and/or decline in feelings of safety
and well-being.
The findings were:
Record review of Resident #1's face sheet, dated 02/05/24, revealed the resident was a [AGE] year-old
male who was initially admitted to the facility on [DATE] with diagnoses that included: heart failure,
unspecified (condition in which the heart muscle doesn't pump blood as well as it should), essential
(primary) hypertension (high blood pressure), type 2 diabetes mellitus (high blood sugar) with unspecified
complications, peripheral vascular disease, unspecified (narrowed blood vessels reduce blood flow to the
limbs), end stage renal disease (when kidneys no longer work as they should to meet the body's needs),
acquired absence (amputation) of left leg below knee.
Record review of Resident #1's admission minimum data set assessment (MDS), dated [DATE], revealed
Resident #1 had a BIMS score of 15, indicating no cognitive impairment. Based off this MDS assessment
Resident #1's independence level for car transfers was not attempted to due to medical condition or safety
concern.
Record review of Resident #1's care plan revealed he had a fall with no injury, further stating Called outside
by facility driver, on arrival, resident was in front of wheelchair sitting on the car floor against driver and
passenger seat. Right foot was folded in and left below knee amputation (BKA) was bearing some weight.
No active bleeding noted, resident denied any pain. Staff called, and was lifted back to wheelchair , taken to
room, and assessed for injuries. I slipped forward when the driver stopped. Some interventions were anti-tilt
to back and high back wheelchair with an initiated date of 01/26/24.
Record review of Resident #1's most recent fall risk evaluation dated 01/24/24 revealed he was a medium
fall risk.
Record review of Resident #1's nursing notes with an effective date of 01/24/24 at 8:48pm by LVN B
revealed was called outside by facility driver, on arrival, resident was in front of wheelchair sitting on the car
floor against driver and passenger seat. Right foot was folded in and left below knee amputation (BKA) was
bearing some weight. No active bleeding noted, resident denied any pain. Staff
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 7 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
called, and Resident #1 was lifted back to wheelchair , taken to room, and assessed for injuries. No injuries
noted, range of motion (ROM) remained intact, no change in baseline motor skills, condition within normal
limits (WNL).
Record review of Resident #1's change in condition dated 01/24/24 stated the primary care physician
(PCP) for Resident #1 was notified on 01/24/23 at 8:42pm with recommendation to continue with facility
protocol.
Record review of Resident #1's skin assessment dated [DATE] stated, Weekly skin assessment done,
continues with surgical incision to left BKA, unstageable pressure ulcer to right lateral heel, tolerating
treatment in place with no discomfort, no new skin issues noted at this time.
Record review of Resident #1's orders did not reveal any orders for imaging after fall incident on 01/24/24.
Record review of a facility grievance dated 01/24/24 for Resident #1 reflected a family member of Resident
#1 initiated a complaint regarding Resident #1 having a fall while being transported to an appointment. The
facility grievance resolution form reflected this grievance was resolved on 01/26/24 stating, Front office staff
was in-serviced on the appropriate use of the safety requirements and on abuse and neglect. Incident was
reported on 01/24/24 and investigated. The grievance and investigation were completed by the
Administrator with the resolution marked as reviewed with the concerned person.
Record review of manufacture user instructions for securement system in facility van stated in section B,
SECURE PASSENGER. 1. 1. Attach Lap Belts - Use integrated stiffeners to feed belts through openings
between seat backs and bottoms, and/or armrests to ensure proper belt fit around occupant. a. On the aisle
side, attach belt with female buckle to rear tie-down pin connector .ensuring buckle rests on passenger's
hip. b. On the window-side, attach belt with male tongue to rear tie-down pin connector .and insert into
female buckle. 2. Attach Shoulder Belt - Extend shoulder belt over passenger's shoulder and across upper
torso . and fasten pin connector onto lap belt. Note: combination lap/shoulder belts serve as both
window-side lap belt and shoulder belt. 3. Ensure belts are adjusted as firmly as possible, but consistent
with user comfort.
Record review of Driver A's training revealed on 08/09/23 he had completed a Paratransit Operation
Proficiency Evaluation Checklist which covered wheelchair securement and patient restraint. On 07/27/23
Driver A completed fleet safety program and was in serviced over appropriate use of safety straps on
01/26/24.
Record Review of TULIP (HHSC online incident reporting application) on 02/05/24 at 6:30pm revealed no
related self-reports by the facility.
During an observation and interview with Resident #1 on 02/01/24 at 2:26pm he stated he was transported
to doctor appointments and dialysis with the use of the facility van. Resident #1 stated he had 1 incident
during transportation. Resident #1 did not give an exact date of when incident occurred, when asked who
buckled him in Resident #1 did not give a name and only stated, the driver. Resident #1 stated the driver of
the van had made a sudden stop due to the car in front of the vehicle and caused Resident #1 to slide off
wheelchair which he stated rolled under itself due to the driver only securing the back of the wheelchair.
Resident #1 stated the driver had only secured the back of the wheelchair and had not hooked up the front.
Resident #1 stated he was not secured with any seatbelt
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 8 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
style hook up but stated he is now, stating the facility had corrected the issue. Resident #1 stated he had
slid off the wheelchair about .8 miles away from the facility and had remained on the floor until arriving to
the facility. Resident #1 stated the driver kept driving with him on the floor and stated he had told the driver
to pull over, stop and get him on the chair and stated the driver did not and did not give Resident #1 a
reason why. Resident #1 stated he sustained a few scratches on his leg. Resident #1 showed this surveyor
a circular skin tear on right lower shin measuring approximately 5mm. Resident #1 stated he had 1 or 2
other similar sized skin tears on his left leg but stated he would not be able to show it to me due to it being
wrapped up due to previous amputation.
During an observation and interview with Driver A on 02/01/24 at 2:56pm he demonstrated how he got a
passenger into the facility van and secured both the chair and the resident. Driver A wheeled in the
wheelchair with the Administrator seated in the chair as a passenger. Driver A secured the wheelchair with
2 hooks on the back of wheelchair and 2 on the bottom front of wheelchair and stated that was the same
way he had hooked up Resident #1's wheelchair on the day of Resident #1's fall incident. Driver A also
used a chest strap that went over the passenger's chest, Driver A stated this was something new and was
recently added on 01/30/24 and was not used with Resident #1 on day of his fall incident. During this
demonstration no lap belt/strap or shoulder belt/strap was used. Driver A stated I don't think so, no. when
asked if he used any waist or lap straps/belts to secure residents. Driver A stated approximately .8 miles
away from the facility the vehicle in front of him had stopped and he stopped as well and stated Resident #1
had slid forward. Driver A stated he was able to assist Resident #1 into an assisted fall by using his arm to
hold Resident #1 back. Driver A stated he could not pull over because he was in the middle lane and drove
to the facility while using his arm to hold up Resident #1 as much as he could. Driver A stated Resident #1
was on the floor until they arrived at the facility and once he arrived he stated he ran inside facility to get
LVN B to assess and assist Resident #1. Driver A stated he did not see any bleeding or skin tears on
Resident #1. Driver A stated he had completed training both before and after incident with Resident #1.
Driver A was shown instruction pages for system used in facility van that he had retrieved from vehicle
glove box that stated how to secure both the wheelchair and the passenger. The instruction pages stated to
secure a passenger a lap belt and shoulder belt would be used. Driver A stated he had been trained over
these procedures. Driver A stated he had been trained by the BOM. Driver A stated, I don't think so, no.
when asked if he was using waist and lap belts/straps to secure residents. Driver A was attempted to be
reached via telephone multiple times on 02/05/24 for follow up questions, however no call was answered or
returned by Driver A.
During observation and interview with Resident #1 on 02/02/24 at 4:20pm and the BOM assisting he was
observed buckled in facility van after arriving back from dialysis. Resident #1 had 4 bottom hooks in place
with 2 on front of wheelchair and 2 on the back of wheelchair. Resident #1 had a strap/belt that went around
upper abdomen and under left arm and had a connector that connected to the top side of vehicle. Resident
#1 stated he was not secured in that same manner on the day he fell, Resident #1 stated on the day he fell
only the 2 back bottom hooks were placed on the wheelchair and stated he had no shoulder or waist/lap
strap/belt used on him. Resident #1 stated he ended up with his buttocks in the air, his left stump on the
floor and under the wheelchair on day of fall.
During an interview with the BOM on 02/02/24 at 4:32pm she stated Driver A was responsible for ensuring
Resident #1 was secured and positioned correctly in the facility van on day of Resident #1's fall incident.
BOM stated she was not present during fall and only heard of about it afterwards. The BOM stated she
spoke to Resident #1 on 2 different occasions after fall, stating he initially stated he was not strapped in
when the BOM asked Resident #1 if he was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 9 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
secured and fastened. The BOM stated she later took a staff member with her as a witness to interview
Resident #1 again and stated Resident #1 then stated he had been strapped in on day of his fall incident in
facility van. The BOM stated they had recently added a new shoulder strap to position the residents closer
to the front of the van. The BOM stated the new shoulder strap was added on 01/30/24 by Maintenance.
The BOM stated previously they only had a shoulder strap in the back of the van but stated some residents
liked to sit closer to the front and were secured with a lap band. The BOM stated the shoulder strap to front
of vehicle was added after the incident with Resident #1. The BOM stated Driver A had been trained before
starting to drive. The BOM stated they reviewed a video that was provided, along with user instructions and
had to completed return demonstration before starting to drive. The BOM stated Driver A had been trained
over securement of a passenger and the use of shoulder and waist/lap belt/straps. The BOM stated this
was the only time she was aware of that a resident was not secured with use of a shoulder/waist strap/belt.
The BOM was unable to answer why Resident #1 was not correctly secured due to not being there that day.
The BOM stated if the seat belt was not on resident #1 then he was not properly secured. The BOM stated
she monitors staff to ensure resident are being secured during transportation by doing spot checks, 1 to
1's, going on drives with staff and demonstrating what to do. The BOM stated not securing a resident during
transport could affect residents emotionally by not feeling secure. The BOM stated for Resident #1 his
amputation surgery site could reopen and could be devastating for residents when they don't heal.
During an interview with LVN B on 02/05/24 at 4:46pm he stated he was called outside by Driver A and was
told Resident #1 had fallen or slid off his wheelchair when Driver A broke when the vehicle in front of him
stopped abruptly. LVN B stated Resident #1 was on the floor in front of wheelchair and was against the
driver and passenger seat. LVN B stated Resident #1 had his right leg folded in and up against the
passenger side and his left leg amputation stump was bearing weight, stating he was in a crotched position
and his feet and bottom were on the floor. LVN B stated he did not see a belt on Resident #1 but stated the
wheelchair was strapped. LVN B stated Driver A had unclipped everything and he was not able to tell which
ones or how many securements there were. LVN B stated he took Resident #1's vitals, completed
assessment, and notified family, DON, Resident #1'sprimary care physician and was provided with no new
orders. LVN B stated Resident #1 had no pain, no injuries further stating Resident #1 did not have any new
skin tears and stated his wound location where his amputation was on left leg was intact and fine with no
active bleeding.
During an interview with the Administrator on 02/05/24 at 2:54pm she stated she was the abuse
coordinator and was responsible for reporting any allegations of abuse, neglect or exploitation to state
agencies. The Administrator stated she completed training over abuse, neglect and exploitation reporting
requirements to stated agencies annually through an online training and stated she had last completed it in
October of 2023. The Administrator stated Resident #1 had a BIMS of 15 that indicated his cognition was
within normal limits. The Administrator stated Resident #1 had an incident in the facility van during
transportation on his way back from dialysis on 01/24/24 when he slid off his wheelchair. The Administrator
stated from the interviews she completed she gathered Resident #1 had the bottom part of his wheelchair
secured and had been advised he had on a lap belt but as far as she knew no use of shoulder strap. The
Administrator stated Resident #1 was not properly secured during his transportation. The Administrator
stated Driver A was responsible for securing Resident #1 on day of fall incident on 01/24/24. The
Administrator stated they use a 4-point system on the floor to secure the wheelchair itself and a strap that
goes behind chair with a lap and shoulder strap.
The Administrator stated she was not certain why the shoulder straps were not being used and was not
sure if it was patient preferences or what
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 10 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the reason was and stated if it was patient preferences she should have been notified. The Administrator
stated she was made aware of incident by the DON on 01/24/24 but did not provide an exact time and
stated Resident #1's had a head to toe assessment completed with his skin assessment showing no
indication of injury. The Administrator stated the following day a family member for Resident #1 was
requesting an incident report and stated they had advised Resident #1's family member that incident
reports were internal documents but could provide her with a progress note, The Administrator stated she
needed to follow up with medical records to see if that document was provided. The Administrator stated
family for Resident #1 was also asking for in-services completed. The Administrator stated Driver A was
present during time of incident however she was not sure if Driver A had directly witnessed Resident #1
slide off wheelchair. The Administrator stated Resident #1 was interviewed by her on 01/26/24 and did not
verbally say he was strapped in but gave her the hand motion of a lap belt around waist. The Administrator
stated the frequent verbiage that was used by Driver A and Resident #1 was that Resident #1 slid off the
wheelchair which she stated gave her no indication that Resident #1 as not strapped. The Administrator
stated she came to that conclusion based off physics, stating Resident #1 would have gone nose forward
and into the dash board if he was not strapped in. The Administrator stated the appropriate time from to
report allegations of abuse, neglect and exploitation to state agencies was 2 hours if injury and 24 for
allegation. The Administrator stated the facility policy for reporting allegations of abuse, neglect and
exploitation was also the same as the states requirements. The Administrator stated she did not report to
any state agency within a 24-hour time frame and stated she did not report because based on the clinical
pathways there was no indication that neglect had occurred and did not think it was necessary because
Resident #1 did not sustain injury and did not claim neglect. The Administrator stated she monitored what
incidents needed to be reported and ensured they were reported within the appropriate time frame by doing
extensive training with staff over reporting and posting her name and number up throughout the facility and
making staff aware that any allegation along with anything out of the ordinary needed to be immediately
reported to her. The Administrator stated not appropriately reporting allegations of abuse, neglect and
exploitation could cause lack of follow up and could result in the incident occurring again.
Record review of facility policy titled Policy/Procedure - Administration. That specified, Section : Residents
Rights Subject: Abuse: Prevention of and Prohibition Against with a revision date of 11/28/17 stated under
section H. titled REPORTING/RESPONSE . 2. Allegations of abuse, neglect, misappropriation of resident
property, or exploitation will be reported outside the Facility and to the appropriate State or Federal
agencies in the applicable timeframes, as per this policy and applicable regulations.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 11 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that the resident environment
remained as free of accident hazards as is possible and each resident received adequate supervision and
assistance devices to prevent accidents for 1 of 5 residents (Resident #1) reviewed for accidents and
hazards.
The facility failed to ensure staff properly secured Resident #1 during transportation. Driver A did not
secure Resident #1 with a lap belt and shoulder belt during transport resulting in Resident #1 sliding off
wheelchair during transport.
This deficient practice could place the residents at risk for harm or serious injury.
The findings were:
Record review of Resident #1's face sheet, dated 02/05/24, revealed the resident was a [AGE] year-old
male who was initially admitted to the facility on [DATE] with diagnoses that included: heart failure,
unspecified (condition in which the heart muscle doesn't pump blood as well as it should), essential
(primary) hypertension (high blood pressure), type 2 diabetes mellitus (high blood sugar) with unspecified
complications, peripheral vascular disease, unspecified (narrowed blood vessels reduce blood flow to the
limbs), end stage renal disease (when kidneys no longer work as they should to meet the body's needs),
acquired absence (amputation) of left leg below knee.
Record review of Resident #1's admission minimum data set assessment (MDS), dated [DATE], revealed
Resident #1 had a BIMS score of 15, indicating no cognitive impairment. Based off this MDS assessment
Resident #1's independence level for car transfers was not attempted to due to medical condition or safety
concern.
Record review of Resident #1's care plan revealed he had a fall with no injury, further stating Called outside
by facility driver, on arrival, resident was in front of wheelchair sitting on the car floor against driver and
passenger seat. Right foot was folded in and left below knee amputation (BKA) was bearing some weight.
No active bleeding noted, resident denied any pain. Staff called, and was lifted back to wheelchair , taken to
room, and assessed for injuries. I slipped forward when the driver stopped. Some interventions were anti-tilt
to back and high back wheelchair with an initiated date of 01/26/24.
Record review of Resident #1's most recent fall risk evaluation dated 01/24/24 revealed he was a medium
fall risk.
Record review of Resident #1's nursing notes with an effective date of 01/24/24 at 8:48pm by LVN B
revealed was called outside by facility driver, on arrival, resident was in front of wheelchair sitting on the car
floor against driver and passenger seat. Right foot was folded in and left below knee amputation (BKA) was
bearing some weight. No active bleeding noted, resident denied any pain. Staff called, and Resident #1 was
lifted back to wheelchair , taken to room, and assessed for injuries. No injuries noted, range of motion
(ROM) remained intact, no change in baseline motor skills, condition within normal limits (WNL).
Record review of Resident #1's change in condition dated 01/24/24 stated the primary care physician
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 12 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
(PCP) for Resident #1 was notified on 01/24/23 at 8:42pm with recommendation to continue with facility
protocol.
Record review of Resident #1's skin assessment dated [DATE] stated, Weekly skin assessment done,
continues with surgical incision to left BKA, unstageable pressure ulcer to right lateral heel, tolerating
treatment in place with no discomfort, no new skin issues noted at this time.
Record review of Resident #1's orders did not reveal any orders for imaging after fall incident on 01/24/24.
Record review of a facility grievance dated 01/24/24 for Resident #1 reflected a family member of Resident
#1 initiated a complaint regarding Resident #1 having a fall while being transported to an appointment. The
facility grievance resolution form reflected this grievance was resolved on 01/26/24 stating, Front office staff
was in-serviced on the appropriate use of the safety requirements and on abuse and neglect. Incident was
reported on 01/24/24 and investigated. The grievance and investigation were completed by the
Administrator with the resolution marked as reviewed with the concerned person.
Record review of manufacture user instructions for securement system in facility van stated in section B,
SECURE PASSENGER. 1. 1. Attach Lap Belts - Use integrated stiffeners to feed belts through openings
between seat backs and bottoms, and/or armrests to ensure proper belt fit around occupant. a. On the aisle
side, attach belt with female buckle to rear tie-down pin connector .ensuring buckle rests on passenger's
hip. b. On the window-side, attach belt with male tongue to rear tie-down pin connector .and insert into
female buckle. 2. Attach Shoulder Belt - Extend shoulder belt over passenger's shoulder and across upper
torso . and fasten pin connector onto lap belt. Note: combination lap/shoulder belts serve as both
window-side lap belt and shoulder belt. 3. Ensure belts are adjusted as firmly as possible, but consistent
with user comfort.
Record review of Driver A's training revealed on 08/09/23 he had completed a Paratransit Operation
Proficiency Evaluation Checklist which covered wheelchair securement and patient restraint. On 07/27/23
Driver A completed fleet safety program and was in serviced over appropriate use of safety straps on
01/26/24.
During an observation and interview with Resident #1 on 02/01/24 at 2:26pm he stated he was transported
to doctor appointments and dialysis with the use of the facility van. Resident #1 stated he had 1 incident
during transportation. Resident #1 did not give an exact date of when incident occurred, when asked who
buckled him in Resident #1 did not give a name and only stated, the driver. Resident #1 stated the driver of
the van had made a sudden stop due to the car in front of the vehicle and caused Resident #1 to slide off
wheelchair which he stated rolled under itself due to the driver only securing the back of the wheelchair.
Resident #1 stated the driver had only secured the back of the wheelchair and had not hooked up the front.
Resident #1 stated he was not secured with any seatbelt style hook up but stated he is now, stating the
facility had corrected the issue. Resident #1 stated he had slid off the wheelchair about .8 miles away from
the facility and had remained on the floor until arriving to the facility. Resident #1 stated the driver kept
driving with him on the floor and stated he had told the driver to pull over, stop and get him on the chair and
stated the driver did not and did not give Resident #1 a reason why. Resident #1 stated he sustained a few
scratches on his leg. Resident #1 showed this surveyor a circular skin tear on right lower shin measuring
approximately 5mm. Resident #1 stated he had 1 or 2 other similar sized skin tears on his left leg but stated
he would not be able to show it to me due to it being wrapped up due to previous amputation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 13 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an observation and interview with Driver A on 02/01/24 at 2:56pm he demonstrated how he got a
passenger into the facility van and secured both the chair and the resident. Driver A wheeled in the
wheelchair with the Administrator seated in the chair as a passenger. Driver A secured the wheelchair with
2 hooks on the back of wheelchair and 2 on the bottom front of wheelchair and stated that was the same
way he had hooked up Resident #1's wheelchair on the day of Resident #1's fall incident. Driver A also
used a chest strap that went over the passenger's chest, Driver A stated this was something new and was
recently added on 01/30/24 and was not used with Resident #1 on day of his fall incident. During this
demonstration no lap belt/strap or shoulder belt/strap was used. Driver A stated I don't think so, no. when
asked if he used any waist or lap straps/belts to secure residents. Driver A stated approximately .8 miles
away from the facility the vehicle in front of him had stopped and he stopped as well and stated Resident #1
had slid forward. Driver A stated he was able to assist Resident #1 into an assisted fall by using his arm to
hold Resident #1 back. Driver A stated he could not pull over because he was in the middle lane and drove
to the facility while using his arm to hold up Resident #1 as much as he could. Driver A stated Resident #1
was on the floor until they arrived at the facility and once he arrived he stated he ran inside facility to get
LVN B to assess and assist Resident #1. Driver A stated he did not see any bleeding or skin tears on
Resident #1. Driver A stated he had completed training both before and after incident with Resident #1.
Driver A was shown instruction pages for system used in facility van that he had retrieved from vehicle
glove box that stated how to secure both the wheelchair and the passenger. The instruction pages stated to
secure a passenger a lap belt and shoulder belt would be used. Driver A stated he had been trained over
these procedures. Driver A stated he had been trained by the BOM. Driver A stated, I don't think so, no.
when asked if he was using waist and lap belts/straps to secure residents. Driver A was attempted to be
reached via telephone multiple times on 02/05/24 for follow up questions, however no call was answered or
returned by Driver A.
During observation and interview with Resident #1 on 02/02/24 at 4:20pm and the BOM assisting he was
observed buckled in facility van after arriving back from dialysis. Resident #1 had 4 bottom hooks in place
with 2 on front of wheelchair and 2 on the back of wheelchair. Resident #1 had a strap/belt that went around
upper abdomen and under left arm and had a connector that connected to the top side of vehicle. Resident
#1 stated he was not secured in that same manner on the day he fell, Resident #1 stated on the day he fell
only the 2 back bottom hooks were placed on the wheelchair and stated he had no shoulder or waist/lap
strap/belt used on him. Resident #1 stated he ended up with his buttocks in the air, his left stump on the
floor and under the wheelchair on day of fall.
During an interview with the BOM on 02/02/24 at 4:32pm she stated Driver A was responsible for ensuring
Resident #1 was secured and positioned correctly in the facility van on day of Resident #1's fall incident.
BOM stated she was not present during fall and only heard of about it afterwards. The BOM stated she
spoke to Resident #1 on 2 different occasions after fall, stating he initially stated he was not strapped in
when the BOM asked Resident #1 if he was secured and fastened. The BOM stated she later took a staff
member with her as a witness to interview Resident #1 again and stated Resident #1 then stated he had
been strapped in on day of his fall incident in facility van. The BOM stated they had recently added a new
shoulder strap to position the residents closer to the front of the van. The BOM stated the new shoulder
strap was added on 01/30/24 by Maintenance. The BOM stated previously they only had a shoulder strap in
the back of the van but stated some residents liked to sit closer to the front and were secured with a lap
band. The BOM stated the shoulder strap to front of vehicle was added after the incident with Resident #1.
The BOM stated Driver A had been trained before starting to drive. The BOM stated they reviewed a video
that
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 14 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
was provided, along with user instructions and had to completed return demonstration before starting to
drive. The BOM stated Driver A had been trained over securement of a passenger and the use of shoulder
and waist/lap belt/straps. The BOM stated this was the only time she was aware of that a resident was not
secured with use of a shoulder/waist strap/belt. The BOM was unable to answer why Resident #1 was not
correctly secured due to not being there that day. The BOM stated if the seat belt was not on resident #1
then he was not properly secured. The BOM stated she monitors staff to ensure resident are being secured
during transportation by doing spot checks, 1 to 1's, going on drives with staff and demonstrating what to
do. The BOM stated not securing a resident during transport could affect residents emotionally by not
feeling secure. The BOM stated for Resident #1 his amputation surgery site could reopen and could be
devastating for residents when they don't heal.
During an interview with LVN B on 02/05/24 at 4:46pm he stated he was called outside by Driver A and was
told Resident #1 had fallen or slid off his wheelchair when Driver A broke when the vehicle in front of him
stopped abruptly. LVN B stated Resident #1 was on the floor in front of wheelchair and was against the
driver and passenger seat. LVN B stated Resident #1 had his right leg folded in and up against the
passenger side and his left leg amputation stump was bearing weight, stating he was in a crotched position
and his feet and bottom were on the floor. LVN B stated he did not see a belt on Resident #1 but stated the
wheelchair was strapped. LVN B stated Driver A had unclipped everything and he was not able to tell which
ones or how many securements there were. LVN B stated he took Resident #1's vitals, completed
assessment, and notified family, DON, Resident #1'sprimary care physician and was provided with no new
orders. LVN B stated Resident #1 had no pain, no injuries further stating Resident #1 did not have any new
skin tears and stated his wound location where his amputation was on left leg was intact and fine with no
active bleeding.
During an interview with the Administrator on 02/05/24 at 2:54pm she stated from the interviews she
completed she gathered Resident #1 had the bottom part of his wheelchair secured and had been advised
he had on a lap belt but as far as she knew no use of shoulder strap. The Administrator stated Resident #1
was not properly secured during his transportation. The Administrator stated Driver A was responsible for
securing Resident #1 on day of fall incident on 01/24/24. The Administrator stated Driver A had to brake
abruptly due to vehicle in front and Resident #1 slid off wheelchair. The Administrator stated Driver A had
been trained over securing a resident during transport prior to fall incident with Resident #1. The
Administrator stated when they received the van they did not receive training but stated they had recently
received a video after the incident with Resident #1 and stated she had requested if someone from the
company that modified the facility van could provide 1 to 1 training at this time. The Administrator stated she
had understood the van came with standard seatbelt straps as per regulations for wheelchair. The
Administrator stated the shoulder strap this surveyor had reviewed with the BOM was not the new strap that
had been added, The Administrator stated they had implemented a chest strap that goes across resident's
chest but stated they won't be implementing it. The Administrator stated she was not certain why the
shoulder straps were not being used and was not sure if it was patient preferences or what the reason was
and stated if it was patient preferences she should have been notified. The Administrator stated they use a
4-point system on the floor to secure the wheelchair itself and a strap that goes behind chair with a lap and
shoulder strap. The Administrator stated they do annual inspections, audits and maintenance to ensure the
securement system in the facility van is working. The Administrator stated she monitored staff to ensure
resident were being secured during transport by going over education and training during transportation
during a 2-week training provided to staff before they drive on their own along with online training, annual
evaluation, and stated if any
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 15 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
issues arose they would complete an Inservice. The Administrator stated not securing a resident properly
during transportation could result in a fall.
The facility did not have a policy that contained verbiage regarding securement of passengers during
transportation.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 16 of 16