F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interview and record review, the facility failed to ensure residents had the right to reside and
receive services in the facility with reasonable accommodation of resident needs and preference for one
(Resident #10) of three residents reviewed for call light.
Residents Affected - Few
The facility failed to ensure Resident #10's call light was within reach and functioning properly.
This failure could place residents at risk of being unable to obtain assistance when needed and help in the
event of an emergency.
Findings were:
Record review of Resident #10's admission record dated 08/15/24 reflected a [AGE] year-old male with an
initial admission date of 10/14/22 and a readmission date of 07/02/24 with diagnoses of Dysphagia
oropharyngeal phase (difficulty swallowing), Unspecified convulsion (rapid involuntary muscle contractions
resulting in uncontrolled shaking), Unspecified Speech disturbance, Cognitive communication deficit
(trouble with communication), and Muscle Weakness (Generalized).
Record Review of Resident #10's Quarterly MDS dated [DATE] reflected a BIMS score of 0 indicating
severe cognitive impairment.
Record review of Resident #10's MDS dated [DATE] reflected no impairment of Resident #10's functional
range of motion of upper extremity shoulder, elbow wrist, or hand. The ability to come to a standing position
from sitting in a chair or wheelchair Resident #10 requires supervision or touching assistance. Resident #10
uses manual wheelchair.
Observation and interview on 08/13/24 at 11:53 a.m. revealed the call light was on the floor near the wall in
Resident #10's room. The call light was pressed, but light outside Resident #10's room did not turn on.
When interviewed, Resident #10 was alert, when asked questions, however he was non-verbal. When
handed call light, Resident #10 was able to press it when asked to do so. Resident #10 was communicating
by hand gestures and sounds.
During an interview on 08/13/24 at 12:05 p.m. the Maintenance Supervisor said that she was not aware
that Resident #10's light was not working. She said managers were assigned to each Resident rooms and
they were supposed to check every morning on each resident ensuring that rooms were clean, residents
were not in need of assistance and were also supposed to check that call lights are within residents reach
and working properly. She said if they were not working the staff will let her know and also input a work
order on their computer program system which automatically sends her an alert to
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675933
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/15/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
her cellular phone. She said she had not gotten any notification regarding Resident #10's call light.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 08/13/24 at 12:25 p.m. the Dietary Manager said he was in charge of checking
Resident #10 and his room every morning. He said he was supposed to check in on him and make sure his
room was clean. He said he has a checklist of things to look at and make sure everything was functioning
like it should be. He said he did not check that morning if the call light was working. He said he's not sure
why he didn't check. He said if the call light was not working, he will let the maintenance manager know or
he will input the work order request in their computer system. He said Resident #10 used his call light
sometimes or sometimes he yells out calling for staff to come to his room. The Dietary Manager said if
Resident #10's call light was not working and needed help, he may end up having a fall or getting hurt.
Residents Affected - Few
During an interview on 08/13/24 at 2:00 p.m., CNA T said she checked in the morning to make sure
Resident #10 had his call light near him. She said she did not check if it was working. She said Resident
#10 sometimes used his call light. CNA T said she was supposed to be checking if call lights work. She said
they had in services on this subject several times out of the month. CNA T said Resident #10 can end up
getting hurt if he needed help and he can't reach his call light or if it does not work.
During an interview on 08/13/24 at 4:18 p.m., the Administrator said that she assigns department heads to
certain rooms. She said that they were supposed to be checking daily on residents and their room. The
Administrator also said that staff should be checking periodically to make sure residents had call lights
within reach and that they were working properly. She said staff were in serviced as needed and yearly on
call lights.
Record review of facility's policy titled Policy/Procedure - Nursing Clinical, Subject: Call Light/Bell Policy,
revised 05/2023 states;
Policy:
It is the policy of this facility to provide the resident a means of communication with nursing staff
Procedures:
1. Answer the light/bell within reasonable time
2. Turn off call light/bell .
5. Leave the resident comfortable. Place the call device within resident's reach before leaving room. If the
call light/bell is defective, immediately report this information to the unit supervisor.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/15/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations and interview, the facility failed to be adequately equipped to allow residents to call for staff
assistance through a communication system which relays the call directly to a centralized staff work area
for of one (Resident #10) of three residents reviewed for physical environment.
Residents Affected - Few
The facility failed to ensure Resident #10 had a working call light in the room.
This failure could place residents at risk of being unable to obtain assistance or help when needed and in
the event of an emergency.
Findings were:
Record review of Resident #10's admission record dated 08/15/24 reflected a [AGE] year-old male with an
initial admission date of 10/14/22 and a readmission date of 07/02/24 with diagnoses of Dysphagia
oropharyngeal phase (difficulty swallowing), Unspecified convulsion (rapid involuntary muscle contractions
resulting in uncontrolled shaking), Unspecified Speech disturbance, Cognitive communication deficit
(trouble with communication), and Muscle Weakness (Generalized).
Record Review of Resident #10's Quarterly MDS dated [DATE] reflected a BIMS score of 0 indicating
severe cognitive impairment.
Record review of Resident #10's MDS dated [DATE] reflected no impairment of Resident #10's functional
range of motion of upper extremity shoulder, elbow wrist, or hand. The ability to come to a standing position
from sitting in a chair or wheelchair Resident #10 requires supervision or touching assistance. Resident #10
uses manual wheelchair.
Observation and interview on 08/13/24 at 11:53 a.m. revealed the call light was on the floor near the wall in
Resident #10's room. The call light was pressed, but light outside Resident #10's room did not turn on.
When interviewed, Resident #10 was alert, when asked questions, however he was non-verbal. When
handed call light, Resident #10 was able to press it when asked to do so. Resident #10 was communicating
by hand gestures and sounds.
During an interview on 08/13/24 at 12:05 p.m. the Maintenance Supervisor said that she was not aware
that Resident #10's light was not working. She said managers were assigned to each Resident rooms and
they were supposed to check every morning on each resident ensuring that rooms were clean, residents
were not in need of assistance and were also supposed to check that call lights are within residents reach
and working properly. She said if they were not working the staff will let her know and also input a work
order on their computer program system which automatically sends her an alert to her cellular phone. She
said she had not gotten any notification regarding Resident #10's call light.
During an interview on 08/13/24 at 12:25 p.m. the Dietary Manager said he was in charge of checking
Resident #10 and his room every morning. He said he was supposed to check in on him and make sure his
room was clean. He said he has a checklist of things to look at and make sure everything was functioning
like it should be. He said he did not check that morning if the call light was working. He said he's not sure
why he didn't check. He said if the call light was not working, he will let the maintenance manager know or
he will input the work order request in their computer system. He said
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675933
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/15/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Treasure Hills Healthcare and Rehabilitation Cente
2204 Pease St
Harlingen, TX 78550
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Resident #10 used his call light sometimes or sometimes he yells out calling for staff to come to his room.
The Dietary Manager said if Resident #10's call light was not working and needed help, he may end up
having a fall or getting hurt.
During an interview on 08/13/24 at 2:00 p.m., CNA T said she checked in the morning to make sure
Resident #10 had his call light near him. She said she did not check if it was working. She said Resident
#10 sometimes used his call light. CNA T said she was supposed to be checking if call lights work. She said
they had in services on this subject several times out of the month. CNA T said Resident #10 can end up
getting hurt if he needed help and he can't reach his call light or if it does not work.
During an interview on 08/13/24 at 4:18 p.m., the Administrator said that she assigns department heads to
certain rooms. She said that they were supposed to be checking daily on residents and their room. The
Administrator also said that staff should be checking periodically to make sure residents had call lights
within reach and that they are working properly. She said staff were in serviced as needed and yearly on
call lights.
Record review of facility's policy titled Policy/Procedure - Nursing Clinical, Subject: Call Light/Bell Policy,
revised 05/2023 states;
Policy:
It is the policy of this facility to provide the resident a means of communication with nursing staff
Procedures:
1. Answer the light/bell within reasonable time
2. Turn off call light/bell .
5. Leave the resident comfortable. Place the call device within resident's reach before leaving room. If the
call light/bell is defective, immediately report this information to the unit supervisor.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675933
If continuation sheet
Page 4 of 4