F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews, and record review, the facility failed to incorporate recommendations from a PASRR evaluation
report into a resident assessment, care planning, and transition of care for 1 (Resident #1) of 6 residents
reviewed for PASRR services. The facility failed to submit a complete and accurate request for NFSS in the
LTC online portal within 20 days after the IDT meeting. This failure could place residents who were PASRR
positive at risk of not getting the PASARR services for a better quality of life and could lead to a decline in
health. Findings included: Record review of Resident #1's face sheet, dated 08/13/2025, revealed a [AGE]
year-old male, admitted to the facility on [DATE]. Resident #1's diagnoses included kidney failure,
hypertension (high blood pressure), rash, cough, fever, lack of coordination, unsteadiness on feet,
gastroesophageal reflux disease without esophagitis (heartburn), malaise (feeling of general discomfort),
anxiety (feeling of uneasiness or worry), and unspecified intellectual disabilities (disorder characterized by
less than average intelligence. Record review of Resident #1's Quarterly MDS, dated [DATE], revealed
Resident #1 had a BIMS of 9 indicating moderate impairment. The MDS also indicated the resident had
medically complex conditions, Hypertension (high blood pressure), End-stage renal disease, history of
falling, weakness, and lack of coordination. Record review of Resident #1's care plan, dated revision date
08/05/2025, revealed Resident #1 was receiving rehabilitation therapy from the services of: Physical
Therapy through PASRR services. Resident will complete therapy and achieve the highest level of
functioning. The care plan also stated resident requires follow up on the PASRR level 2 screening. History
of unspecified intellectual disabilities. Resident screening will be completed according to PASRR guidelines.
The Care plan also stated the IDT meeting was on 02/19/2025. Record review of Resident #1's
Preadmission Screening and Resident Review, dated 2/18/2025, revealed Resident #1 had intellectual
disability. The PASRR indicated Resident #1 needed speech therapy. Record review of verification of
Request for PASRR NFSS dated 04/14/2025 revealed the facility did not submit the request in the correct
time limit of 20 business days from the IDT meeting. The Request was supposed to be submitted by
03/19/2025. During an interview with the ADM on 08/13/2025 at 1:51pm revealed she had not been trained
on PASRR. She said that a resident had a PASRR completed before they were admitted to the facility. She
said the MDS nurse was responsible for submitting the correct forms to the state agencies. She said she
thought the facility had thirty days after the IDT meeting. She said if those forms were not submitted on time
the resident would not get the PASRR services. She said she overlooked the email from the PASRR person
with the state. She said she was not intending to disregard the email. She also said that Resident #1 was
not denied therapy services. An interview with Resident #1 on 08/13/2024 at 2:03pm was unsuccessful.
Resident was lying in bed. Resident appeared to be clean. No equipment was noted. During an interview
with the MDS Nurse on 08/13/2025 at 2:26pm, revealed that she was not trained on PASRR. She said the
MDSCPC was the one who did PASRR. She said the only thing she knew about
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675943
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675943
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
New Hope Manor
1623 W New Hope Dr
Cedar Park, TX 78613
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
PASRR was that a resident had to have the PASRR before they were admitted and then yearly. She said
she did not know what the policy was. She said the MDSCPC was responsible for PASRR. She said she did
not know who monitored for compliance because she did not do the PASRR's. She said she did not know
when the PASSR Request for Specialized Services was supposed to be submitted. She said if not
submitted, the resident would not get the services to which they were entitled. She did not know why
Resident #1's request was not submitted timely to the NFSS. During an interview with the MDSCPC on
08/13/2025 at 2:38pm, revealed that she had been trained on PASRR. She said the resident had to have a
PASRR before being admitted and when they got a new MD or ID diagnosis. She said she was responsible
for submitting the forms to the correct state agencies. She said for a new resident the doctor would assess
the resident and then she would do the PASRR. She said the process for identifying residents with MD or
ID was through initial assessments, then the doctor would review the resident's history and tell her if the
resident had a qualifying diagnosis. She said she would submit to the correct authority and if it were
positive the facility would do an IDT meeting. She said she thought the facility had 30 days to submit the
request form to NFSS. She said she did not know why she submitted the request to NFSS was submitted
on 04/14/2025 instead of 03/19/2025. She also said that Resident #1 was already getting therapy services
through Medicare part B. During an interview with CRNC on 08/13/2025 at 2:58pm, revealed she had not
been trained on PASRR. She said the facility obtains a copy of the PASRR screening upon admission if
coming from the hospital and if coming from home the facility did their own PASRR screening. She said the
MDSCPC was responsible for making the appropriate referrals. She said that's something that would be
noticed on the assessment if the resident had an MD or ID. She said she found out today that the facility
had 20 days to submit the request to NFSS. She said that if the referral was not sent to the state agency
the resident may not get the services through PASRR. She said she did not know why the facility delayed
sending the referral to NFSS for Resident #1. She said that Resident #1 was getting services through his
Medicare part B. Record review of Detail Item by Item Guide for Completing the Authorization Request for
PASRR Nursing Facility Specialized Services Form Policy dated September 2023 revealed the NF has 20
business days from the date of the initial IDT or a specialized services review meeting to initiate all PASRR
nursing facility specialized services (NFSS) for those with a positive PE for ID/DD recommended and
agreed to at the meeting.
Event ID:
Facility ID:
675943
If continuation sheet
Page 2 of 2