Skip to main content

Inspection visit

Inspection

Country Care ManorCMS #6759476 citations on this visit
6 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 6 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain a safe, clean, comfortable, and homelike environment for three (3) of twenty-two (22) residents (Resident #11, Resident #23, and Resident #39) reviewed in that: 1. There was a 1.5 inch by 18-inch scrape on the bathroom wall in room [ROOM NUMBER] in which Resident #11 and Resident #39 resided. 2. There was a hole in the wall and approximately one half of the baseboard along the same wall was loose in the bathroom of Resident #23's room. These failures could result in residents living in an environment that is not safe, clean, comfortable, and homelike in nature. The findings were: 1. Record review of Resident #11's face sheet, dated 08/02/2023, revealed the [AGE] year-old female resident was admitted to the facility on [DATE] with diagnoses including: right femur fracture (fracture of the thigh bone), chronic obstructive pulmonary disease (a type of progressive lung disease), and asthma (a long-term inflammatory disease of the lungs). Record review of Resident #39's face sheet, dated 8/2/23, revealed the [AGE] year-old female resident was admitted to the facility on [DATE] with diagnoses of cerebral infarction (a type of stroke that occurs when a blood vessel in the brain is blocked)., sick sinus syndrome (a group of abnormal heart rhythms), and COPD (a type of progressive lung disease). Record review of Resident #11's quarterly MDS assessment, completed on 6/23/23 revealed the resident had a BIMS score of 14 (a mental status test which showed an intact cognitive response). Record review of Resident # 39s annual MDS assessment, completed on 6/16/23 revealed the resident had a BIMS score of 15 (a mental status test which showed an intact cognitive response). Record review of Resident #1's most recent comprehensive MDS assessment, dated 06/01/2022, revealed Section I Active Diagnoses, Sub-section Psychiatric/Mood Disorder was left blank. During an observation in the room of Resident # 11 and Resident #39 on 7/31/23 at 9: 25am revealed a 1.5 inch by 18-inch scrape on the bathroom wall. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 675947 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675947 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/02/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Country Care Manor 2736 Farm to Market 775 LA Vernia, TX 78121 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some During an interview with the Resident #11 and Resident #39 in room [ROOM NUMBER] on 7/31/23 at 9:30am, both residents stated that the scrape on the bathroom wall had been present for over one year. During an interview with the RN A on 7/31/23 at 9:30am in room [ROOM NUMBER] stated she had not been aware of the scrape on the bathroom wall. She stated that a work order to the Maintenance Director to repair the scrape was not made but she would complete this request. During an interview with the Maintenance Director on 7/31/23 at 9:40 a.m., in room [ROOM NUMBER] stated that he had not received a work order request to fix the bathroom wall scrape but would do so. During an interview with the Administrator on 7/1/23 at 4:40 pm stated the facility did not have a policy on the TELS (a work order notification system). 2. Record review of Resident #23's face sheet, dated 08/02/2023, revealed the resident was admitted to the facility on [DATE] with diagnoses including: Difficulty in Walking, Unsteadiness on Feet, and Anxiety Disorder. Record review of Resident #23's Quarterly MDS, dated [DATE], revealed a BIMS score of 9 which indicated moderate cognitive impairment. Observation on 08/02/2023 at 9:42 a.m. of the Resident #23's bathroom revealed the wall behind the sink and toilet had a hole approximately ten inches square and approximately one half of the baseboard along the same wall was loose, with part of it lying in the floor. During an interview with Resident #23 on 08/02/2023 at 10:18 a.m., Resident #23 stated she disliked the disrepair in the bathroom connected to her room and that she wished the hole and baseboard would be repaired. Resident #23 stated she was concerned she might trip or slip on the loose baseboard and injure herself by falling. During an interview with the Maintenance Director on 08/02/2023 at 11:32 a.m., the Maintenance Director verbally confirmed the presence of a hole in the wall and loose baseboard in the bathroom connected to Resident #23's room, stated the hole had been cut to facilitate an ongoing repair, and that the baseboard had been loose for approximately two weeks. Record review of the facility policy on preventative maintenance dated 02/2017 on page 80 stated that the Maintenance Director is responsible for all preventative maintenance. Record review of the facility policy, Maintenance, dated February 2017, revealed, Nonoperating equipment is fixed or replaced in a timely manner. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675947 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675947 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/02/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Country Care Manor 2736 Farm to Market 775 LA Vernia, TX 78121 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812 Level of Harm - Minimal harm or potential for actual harm Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for one (1) of 1 kitchen, in that: Residents Affected - Few The facility failed to ensure that dietary staff were wearing hair restraints and that the ceiling light covers were kept clean. This deficient practice could place residents who received meals and snacks from the kitchen at risk for food borne illness. The findings included: Observation on 07/30/23 at 9:40 a.m., revealed that two ceiling covers measuring four (4) foot by two (2) foot for the light fixtures in the main kitchen area had a accumulation of dust particles with several dead insects noted inside each cover. Observation on 07/30/2023 at 9:45 a.m. revealed Dietary Aide (DA) #1 and DA#2 were not wearing hair restraints. Interview with DA-b on 7/30/23 at 9:46 stated that he was not aware that he had to wear a hair restraint since he shaved his head every other week. He stated that he understood wearing hair restraints would prevent hair particles from falling onto a food surface. Interview with DA-C on 7/30/23 at 9:47 a.m., stated he was not aware that he had to wear a hair restraint since he wore a baseball cap. He stated that he understood wearing a hair restraint would prevent hair particles from falling onto a food surface. Interview with the Dietary Manager on 7/30/23 at 12:30 p.m., stated the two dietary aides who were not wearing hair restraints should have known it was necessary to prevent hair particles from falling onto the food. The Dietary Manager stated that she was responsible for notifying the Maintenance Director to clean the ceiling light covers. She stated she understood having dirty ceiling light covers could affect the kitchen's overall sanitation. Interview with the Maintenance Director on 7/31/23 at 9:45 a.m., stated that he had not received a work order request to clean the ceiling covers in the kitchen but they were now cleaned. Record review of the facility policy on employee sanitation in the Nutrition and Food Service Policy and Procedure manual dated 2018 Section 4-1 stated that hair restraints must be worn to keep hair from food and food-contact surfaces. Record review of the facility's policy on general kitchen sanitation in the Nutrition and Food Service Policy and Procedure Manual dated 2018 Section 4-5 stated that non-food-contact surfaces should be cleaned to keep them free of dust, dirt, and food particles in a clean and sanitary condition. Record review of the Dietician's Quality Assurance Monitor reports dated 4/21/23 and 7/11/23 stated that the general appearance of the kitchen's ceiling and light fixtures was not a clean appearance. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675947 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675947 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/02/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Country Care Manor 2736 Farm to Market 775 LA Vernia, TX 78121 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921 Level of Harm - Minimal harm or potential for actual harm Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Based on observation, interview, and record review, the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents for 1 of 4 halls (Hall 100) observed for environment, in that: Residents Affected - Some The facility failed to ensure potential hazards were locked up in Hall 100 This deficient practice could place residents at risk of a diminished quality of life due to an unsafe environment. The findings were: Observation on 07/30/23 at 12:27 p.m. on Hall 100 revealed a container of Sani-Cloth, purple top (a germicidal wipe) in an open alcove. The container had physical and chemical hazard and precautionary statements., such as causes substantial but temporary eye damage. Call poison center or doctor for treatment advice. Further observation revealed several unnamed residents were seen in the hall. During an interview on 07/30/2023 at 12:33 p.m. with RN A, she confirmed the container of Sani-Cloth was in the open and it contained wipes. She also confirmed there were multiple residents with dementia able to transfer, ambulate or propel themselves on hall 100. She confirmed the wipes could be a hazard if handled improperly. She revealed the containers were usually kept in the carts and under lock. RN A did not know who had placed the Sani-Cloth container in the open alcove or when the wipes were left there. During an interview on 08/02/2023 at 12:41 p.m. with the DON, she revealed the Sani-Cloth constrainers are supposed to be kept out of reach of the residents. She confirmed that for a resident with dementia they could constitute a hazard and place them at risk for injury. She confirmed the staff was trained in the handling of hazardous products. She revealed the staff, including managerial staff, did rounds to ensure safety. Review of facility policy, titled Handling of needles, sharps containers, supplies and equipment, dated 5/30/2023, revealed All hazardous or dangerous supplies should be stored in supply closet, cabinet or in other designated area that is not within reach of our residents, patients, or other visitors. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675947 If continuation sheet Page 4 of 4

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

6 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0584GeneralS&S Epotential for harm

    F584 - Safe Environment

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • 0812GeneralS&S Dpotential for harm

    F812 - Food safety requirements

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • 0200GeneralS&S Epotential for harm

    Meet other general requirements.

  • 0325GeneralS&S Epotential for harm

    Have properly installed hallway dispensers for alcohol-based hand rub.

  • 0345GeneralS&S Epotential for harm

    Have approved installation, maintenance and testing program for fire alarm systems.

  • 0921GeneralS&S Epotential for harm

    F921 - Other Environmental Conditions

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

FAQ · About this visit

Common questions about this visit

What happened during the August 2, 2023 survey of Country Care Manor?

This was a inspection survey of Country Care Manor on August 2, 2023. The surveyor cited 6 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Country Care Manor on August 2, 2023?

Yes, 6 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receivin..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

SourceView on CMS Care Compare

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.