F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to immediately inform the resident, consult with
the resident's physician, notify, consistent with his or her authority, the resident representative when there
was a significant change in the resident's physical, mental, or psychosocial status for 1 of 4 resident
(Resident #1) reviewed for notification of changes.
The facility failed to notify Resident #1's physician when an injury of unknown origin was discovered on
5/06/2025.
This deficient practice could place residents at risk of not having their physician informed when there was a
change in condition resulting in a delay in medical intervention and decline in health.
Findings include:
Record review of Resident #1's Face Sheet revealed that the resident was a [AGE] year-old female. She
was admitted to the facility on [DATE] and discharged on 5/06/2025. She was a respite care (temporary
care services) resident. Diagnoses of Alzheimer's disease (brain condition that progressively damages
memory, thinking, and learning skills), Hyperlipidemia (High cholesterol), Dysphagia (Difficulty swallowing),
Protein-calorie malnutrition, Anxiety disorder (Mental health conditions characterized by excessive fear,
dread, or apprehension that arises without a clear or appropriate cause), History of falling, Dementia (Loss
of cognitive function), Adult failure to thrive (Substantial decline in overall health and functional abilities),
Parkinson's disease with dyskinesia (Dyskinesia is a term used to describe involuntary, uncontrollable
movements), and Pain.
Record review of Resident #1's Care Plan revealed that Resident #1 had a fall on 5/03/2025. Goals include
that Resident #1 will be free from complications related to falling over the next 3 days and resident at risk
for falls resident safety will be maintained over the next 90 days. Resident fall interventions include assess
contributing factors related to fall history, assess for potential fall-related injury prevention, looking at
circumstances, location, medication, new or worsening medical problems, etc., Keep call light and most
frequently used personal items within reach, remind resident to call when needing assistance.
Record review of Resident #1's electronic medical records reflected Resident #1 had a progress note on
5/03/2025 at 4:51 PM that was entered by LVN B. The progress note referenced the assessment for
Resident #1 and stated that Resident #1 had fallen asleep in her chair slouched over. LVN B repositioned
Resident #1 attempting to prevent a fall. Approximately 30 minutes later, CNA C alerted LVN B that
Resident #1 had repositioned herself. Resident #1 had fallen back asleep and slouched over
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 9
Event ID:
675969
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675969
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Settlers Ridge Care Center
1280 Settlers Ridge Rd
Celina, TX 75009
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
causing Resident #1 to fall out of her chair. Resident #1 was assessed with no noticeable injuries. Resident
#1 denied pain.
Record review of Resident #1's MDS Assessment, dated 5/05/2025, reflected Resident #1 had a BIMS
(Brief Interview for Mental Status Test) score of 2 (Severe Cognitive Impairment). Resident #1 was
assessed to require assistance with ADLs including the following: transfers, personal hygiene, showers, and
dressing.
Record review of the facilities Activities of Daily Living care log on 6/18/2025, dated 5/06/2025, reflected
that CNA provided ADL care to Resident #1 at 7:51 PM. No injuries or change in condition were noticed at
that time.
Record review of Resident #1's electronic medical records reflected Resident #1 had a progress note on
5/06/2025 at 10:56 PM that was entered by LVN A. The progress note stated that there was a concern
made by the family about the resident's care and the family requested to speak with the Director of Nursing.
Record review of LVN A's employee statement, not dated, reflected that LVN A was working the night shift
on 5/06/2025 when Resident #1 was discharged at 10:56 PM. The resident was discharged because it was
the end of her Respite Care. He stated that the family member had concerns about Resident #1's care
because there was some bruising that the family was not aware of. He stated that he saw the bruising on
Resident #1's face but there was no open wound. He stated Resident #1 was in her wheelchair with her
head facing down and not able to voice what happened.
Record review of TULIP (Texas Unified Licensure Information Portal) on 6/18/2025 revealed that the facility
did not report the injury of unknown origin for the wound that was discovered on 5/06/2025. The facility
failed to follow the requirements by not reporting the incident within 24 hours of discovering the incident.
Observation of video submitted by Family Member X dated 5/07/2025 at 1:10 pm in Resident #1's room at
the nursing facility revealed an injury located on the right side of Resident #1's cheek. The injury appeared
as a linear abrasion that was deeper than a scratch. The skin where the injury was located was bright red,
clotted, and an irregular shape about 2.5 centimeters in diameter which Physician D claimed was caused
by blunt force trauma. Timestamp date is inconsistent with the time of Resident #1's discharge time and
date.
Observation of photograph submitted by Family Member X dated 5/07/2025 at 1:10 pm in Resident #1's
room at the nursing facility revealed Resident #1's injury to the right side of her cheek. The injury appeared
as a linear abrasion that was deeper than a scratch. The skin where the injury was located was bright red,
clotted, and an irregular shape about 2.5 centimeters in diameter which Physician D claimed was caused
by blunt force trauma. Timestamp date is inconsistent with the time of Resident #1's discharge time and
date.
Interview with Physician D on 6/18/2025 at 9:00 AM confirmed that the wound appeared to be open and
recent to the time of the photograph.
Interview with Wound Care Nurse H on 6/17/2025 at 2:10 PM revealed that the wound appeared to be open
and recent to the time of the photograph.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675969
If continuation sheet
Page 2 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675969
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Settlers Ridge Care Center
1280 Settlers Ridge Rd
Celina, TX 75009
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 6/17/2025 at 9:40 AM with Director of Nursing F revealed that staff are trained to notify the
administrator, director of nursing, physician, and responsible party if they find a wound or injury of unknown
origin. She stated the reason this wound was not reported was because it was not something that they
thought was a new injury because it was assumed to be related to the fall incident that occurred on
5/03/2025. Director of Nursing F stated that the physician and family members were notified of the fall that
occurred on 5/03/2025. It was a witnessed fall. Director of Nursing F stated that she had seen Resident #1
on 5/06/2025 during the day shift and the wound was not there at that time. She stated that she did not
know that when the family called to complain about Resident #1's injury that they were talking about that
specific injury that she was not aware of. She stated that she assumed that Resident #1's family were
calling to complain about a bruise on the right side of Resident #1's face that was related to the fall that
occurred on 5/03/2025.
Interview on 6/17/2025 at 11:00 AM with RN I, revealed that he saw Resident #1 on 5/06/2025. and saw
that she had a bruise on the right side of her face above her eye. He stated it was a light purple bruise but
there was no open skin. He stated the wound did not have any open areas and that it was right above her
eye.
Interview on 6/18/2025 at 9:00 AM with Physician D revealed the facility did not notify her of the wound in
the video and photograph that was discovered on 5/06/2025 at 10:56 PM. She stated that she was at the
facility on 5/06/2025 and observed Resident #1 around 9:00 AM. She stated Resident #1 did not have the
injury that can be seen in the video and photographs when she observed her. She stated that the injury had
to of happened after she left the facility that day. She stated that the wound appeared to be open and would
have met the criteria for someone who should have been seen by the wound care nurse. She stated that
had she seen that wound she would have provided wound care by applying ointment and bandaging the
wound. She stated that the wound was not significant but that it should still have been treated. She stated
that the wound looked like it was caused by blunt trauma possibly from her slouching over in her wheelchair
and hitting the wheelchair armrest. She stated that the resident slouches over in her chair a lot and she
could have hit her face on her armrest. She stated that she remembered being notified by LVN B of
Resident #1 having the fall on 5/03/2025. She stated that she did not think that the fall and the injury to her
cheek are related and that they had to of occurred at separate times. She stated that she should be
contacted about any new injury of unknown origin, open wound, or injury.
Interview on 6/18/2025 at 10:00 AM with Administrator J, revealed that he had spoken to RN I and learned
that Resident #1 had light bruising on 6/05/2025. He stated that RN I knew about Resident #1's fall on
5/03/2025 and thought that the bruising was related to the fall. Administrator J stated that all the staff were
inserviced on 6/17/2025 on documentation and notifications. Administrator J stated that he had talked to
LVN A and learned that the injury was there at the time of discharge on [DATE] at 10:56 PM. He stated that
LVN A had talked to the family, and they wanted to know what happened to Resident #1's face.
Administrator J stated that everyone that was communicating with the family was communicating with them
under the assumption that they were all talking about the injury that was related to the fall that occurred on
5/03/2025 and not about the injury of unknown origin that was discovered on 5/06/2025. He stated that they
were communicating with inaccurate information that they didn't know was inaccurate because of the
circumstances of the fall occurring a few days prior. Administrator J stated that the staff didn't notice that
this was a new injury to Resident #1's face and assumed it was from the fall. He stated that it was
unfortunate but that's just what happened. He stated the staff were inserviced to go back and check or
compare notes to make sure that they are consistent with any injuries that are discovered.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675969
If continuation sheet
Page 3 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675969
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Settlers Ridge Care Center
1280 Settlers Ridge Rd
Celina, TX 75009
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Interview on 6/18/2025 at 10:30 AM with RN I, revealed that the wound to Resident #1's cheek in the
photograph and video were not there when he saw the resident during the day shift around 3:00 PM on
5/06/2025. He stated that if there had been an open wound then he would have provided wound care
immediately and documented it. He stated if there had been a new wound then he would have notified the
family and physician.
Residents Affected - Few
LVN A was attempted to be interviewed on 6/18/2025 at 1:08 PM. Message was left requesting a call back.
Record Review of the Facility Abuse & Neglect Policy dated June 23, 2017, reviewed February 12, 2020,
states that The purpose of this policy is to ensure that all healthcare facilities comply with federal and state
regulations regarding (i) protecting facility patients and residents from abuse, neglect, exploitation and
misappropriation of resident property, and (ii) timely investigation of and reporting to state and local
agencies all allegation of abuse, neglect, exploitation and misappropriation of resident property. All
managed healthcare facilities and all management company staff members or third parties providing
services to such facilities and/or their residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675969
If continuation sheet
Page 4 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675969
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Settlers Ridge Care Center
1280 Settlers Ridge Rd
Celina, TX 75009
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure that all alleged violations involving
abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of
resident property, were reported immediately, but not later than 2 hours after the allegation was made, if the
events that caused the allegation involved abuse or resulted in serious bodily injury, or not later than 24
hours if the events that caused the allegation did not involve abuse and did not result in serious bodily
injury, to the administrator of the facility and to other officials, including to the State Survey Agency where
state law provides for jurisdiction in long-term care facilities, in accordance with State law through
established procedures for 1 of 4 residents (Resident #1) reviewed for reporting.
The facility failed to report an injury of unknown origin that was discovered on 5/06/2025, to HHSC.
This failure could place residents at risk for not having incidents reported as required.
Findings included:
Record review of Resident #1's Face Sheet revealed that the resident was a [AGE] year-old female. She
was admitted to the facility on [DATE] and discharged on 5/06/2025. She was a respite care (temporary
care services) resident. Diagnoses of Alzheimer's disease (brain condition that progressively damages
memory, thinking, and learning skills), Hyperlipidemia (High cholesterol), Dysphagia (Difficulty swallowing),
Protein-calorie malnutrition, Anxiety disorder (Mental health conditions characterized by excessive fear,
dread, or apprehension that arises without a clear or appropriate cause), History of falling, Dementia (Loss
of cognitive function), Adult failure to thrive (Substantial decline in overall health and functional abilities),
Parkinson's disease with dyskinesia (Dyskinesia is a term used to describe involuntary, uncontrollable
movements), and Pain.
Record review of Resident #1's Care Plan revealed that Resident #1 had a fall on 5/03/2025. Goals include
that Resident #1 will be free from complications related to falling over the next 3 days and resident at risk
for falls resident safety will be maintained over the next 90 days. Resident fall interventions include assess
contributing factors related to fall history, assess for potential fall-related injury prevention, looking at
circumstances, location, medication, new or worsening medical problems, etc., Keep call light and most
frequently used personal items within reach, remind resident to call when needing assistance.
Record review of Resident #1's electronic medical records reflected Resident #1 had a progress note on
5/03/2025 at 4:51 PM that was entered by LVN B. The progress note referenced the assessment for
Resident #1 and stated that Resident #1 had fallen asleep in her chair slouched over. LVN B repositioned
Resident #1 attempting to prevent a fall. Approximately 30 minutes later, CNA C alerted LVN B that
Resident #1 had repositioned herself. Resident #1 had fallen back asleep and slouched over causing
Resident #1 to fall out of her chair. Resident #1 was assessed with no noticeable injuries. Resident #1
denied pain.
Record review of Resident #1's MDS Assessment, dated 5/05/2025, reflected Resident #1 had a BIMS
(Brief Interview for Mental Status Test) score of 2 (Severe Cognitive Impairment). Resident #1 was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675969
If continuation sheet
Page 5 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675969
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Settlers Ridge Care Center
1280 Settlers Ridge Rd
Celina, TX 75009
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
assessed to require assistance with ADLs including the following: transfers, personal hygiene, showers, and
dressing.
Record review of Resident #1's electronic medical records reflected Resident #1 had a progress note on
5/06/2025 at 10:56 PM that was entered by LVN A. The progress note stated that there was a concern
made by the family about the resident's care and the family requested to speak with the Director of Nursing.
Record review of LVN A's employee statement, not dated, reflected that LVN A was working the night shift
on 5/06/2025 when Resident #1 was discharged at 10:56 PM. The resident was discharged because it was
the end of her Respite Care. He stated that the family member had concerns about Resident #1's care
because there was some bruising that the family was not aware of. He stated that he saw the bruising on
Resident #1's face but there was no open wound. He stated Resident #1 was in her wheelchair with her
head facing down and not able to voice what happened.
Record review on 6/18/2025 of TULIP (Texas Unified Licensure Information Portal) revealed that the facility
did not report the injury of unknown origin for the wound that was discovered on 5/06/2025. The facility
failed to follow the requirements by not reporting the incident within 24 hours of discovering the incident.
Observation of video submitted by Family Member X dated 5/07/2025 at 1:10 pm in Resident #1's room at
the nursing facility revealed an injury located on the right side of Resident #1's cheek. The injury appeared
as a linear abrasion that was deeper than a scratch. The skin where the injury was located was bright red,
clotted, and an irregular shape about 2.5 centimeters in diameter which Physician D claimed was caused
by blunt force trauma. Timestamp date is inconsistent with the time of Resident #1's discharge time and
date.
Observation of photograph submitted by Family Member X dated 5/07/2025 at 1:10 pm in Resident #1's
room at the nursing facility revealed Resident #1's injury to the right side of her cheek. The injury appeared
as a linear abrasion that was deeper than a scratch. The skin where the injury was located was bright red,
clotted, and an irregular shape about 2.5 centimeters in diameter which Physician D claimed was caused
by blunt force trauma. Timestamp date is inconsistent with the time of Resident #1's discharge time and
date.
Interview with Physician D on 6/18/2025 at 9:00 AM confirmed that the wound appeared to be open and
recent to the time of the photograph.
Interview with Wound Care Nurse H on 6/17/2025 at 2:10 PM revealed that the wound appeared to be open
and recent to the time of the photograph.
Interview on 6/17/2025 at 9:40 AM with Director of Nursing F revealed that staff are trained to notify the
administrator, director of nursing, physician, and responsible party if they find a wound or injury of unknown
origin. She stated the reason this wound was not reported was because it was not something that they
thought was a new injury because it was assumed to be related to the fall incident that occurred on
5/03/2025. Director of Nursing F stated that the physician and family members were notified of the fall that
occurred on 5/03/2025. It was a witnessed fall. Director of Nursing F stated that she had seen Resident #1
on 5/06/2025 during the day shift and the wound was not there at that time. She stated that she did not
know that when the family called to complain about Resident #1's injury that they were talking about that
specific injury that she was not aware of. She stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675969
If continuation sheet
Page 6 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675969
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Settlers Ridge Care Center
1280 Settlers Ridge Rd
Celina, TX 75009
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
that she assumed that Resident #1's family were calling to complain about a bruise on the right side of
Resident #1's face that was related to the fall that occurred on 5/03/2025.
Interview on 6/17/2025 at 10:30 AM with CNA C revealed that Resident #1 was seen falling to the ground in
the dining room on 5/03/2025. CNA C alerted LVN B of the fall and LVN B assessed Resident #1. CNA C
stated that Resident #1 did not have any signs of injury. CNA C stated that he never saw a wound on
Resident #1's face while she was at the facility.
Interview on 6/17/2025 at 11:00 AM with RN I, revealed that he saw Resident #1 on 5/06/2025. and saw
that she had a bruise on the right side of her face above her eye. He stated it was a light purple bruise but
there was no open skin. He stated the wound did not have any open areas and that it was right above her
eye.
Interview on 6/17/2025 at 2:10 PM with Wound Care Nurse H revealed that she saw a bruise on the upper
right side of Resident #1's face over the weekend of Saturday 5/03/2025 and Sunday 5/04/2025. She stated
that it was a light bruise on the upper right side of her face. She stated that she was never informed of any
open wounds or skin tears. She stated that the wound in the video and photograph appeared to be an open
wound with bleeding. She stated that it had to have occurred after she saw the resident on the weekend
because it was not there when she saw that resident sitting in her chair over the weekend. She stated that
she also does not believe that the resident would have gone 24, 48, or even 72 hours with a with a wound
that was visibly bleeding on her face without being notified about it.
Interview on 6/17/2025 at 2:20 PM with Assistant Director of Nursing G, revealed that he did see the bruise
that was on Resident #1's upper right-hand side of her face on 5/06/2025 that was a result of her fall on
5/03/2025. He stated that there was no cut or skin tear when he saw her, and that Resident #1 was not
bleeding. He stated that he never saw the a wound on Resident #1's cheek. He stated that if he had seen a
wound on Resident #1 he would have notified the director of nursing, doctor, and family. He would have
addressed it with the wound care nurse too.
Interview on 6/18/2025 at 9:00 AM with Physician D revealed the facility did not notify her of the wound in
the video and photograph that was discovered on 5/06/2025 at 10:56 PM. She stated that she was at the
facility on 5/06/2025 and observed Resident #1 around 9:00 AM. She stated Resident #1 did not have the
injury that can be seen in the video and photographs when she observed her. She stated that the injury had
to of happened after she left the facility that day. She stated that the wound appeared to be open and would
have met the criteria for someone who should have been seen by the wound care nurse. She stated that
had she seen that wound she would have provided wound care by applying ointment and bandaging the
wound. She stated that the wound was not significant but that it should still have been treated. She stated
that the wound looked like it was caused by blunt trauma possibly from her slouching over in her wheelchair
and hitting the wheelchair armrest. She stated that the resident slouches over in her chair a lot and she
could have hit her face on her armrest. She stated that she remembered being notified by LVN B of
Resident #1 having the fall on 5/03/2025. She stated that she did not think that the fall and the injury to her
cheek are related and that they had to of occurred at separate times. She stated that she should be
contacted about any new injury of unknown origin, open wound, or injury.
Interview on 6/18/2025 at 10:00 AM with Administrator J, revealed that he had spoken to RN I and learned
that Resident #1 had light bruising on 6/05/2025. He stated that RN I knew about Resident #1's fall on
5/03/2025 and thought that the bruising was related to the fall. Administrator J stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675969
If continuation sheet
Page 7 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675969
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Settlers Ridge Care Center
1280 Settlers Ridge Rd
Celina, TX 75009
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
that all the staff were inserviced on 6/17/2025 on documentation and notifications. Administrator J stated
that he had talked to LVN A and learned that the injury was there at the time of discharge on [DATE] at
10:56 PM. He stated that LVN A had talked to the family, and they wanted to know what happened to
Resident #1's face. Administrator J stated that everyone that was communicating with the family was
communicating with them under the assumption that they were all talking about the injury that was related
to the fall that occurred on 5/03/2025 and not about the injury of unknown origin that was discovered on
5/06/2025. He stated that they were communicating with inaccurate information that they didn't know was
inaccurate because of the circumstances of the fall occurring a few days prior. Administrator J stated that
the staff didn't notice that this was a new injury to Resident #1's face and assumed it was from the fall. He
stated that it was unfortunate but that's just what happened. He stated the staff were inserviced to go back
and check or compare notes to make sure that they are consistent with any injuries that are discovered.
Interview on 6/18/2025 at 10:30 AM with RN I, revealed that the wound to Resident #1's cheek in the
photograph and video were not there when he saw the resident during the day shift around 3:00 PM on
5/06/2025. He stated that if there had been an open wound then he would have provided wound care
immediately and documented it. He stated if there had been a new wound then he would have notified the
family and physician.
LVN A was attempted to be interviewed on 6/18/2025 at 1:08 PM. Message was left requesting a call back.
Record Review of the Facility Abuse & Neglect Reporting Policy dated June 23, 2017, reviewed February
12, 2020, states that:
(ii) Timely investigation of and reporting to state and local agencies all allegations of abuse, neglect,
exploitation, and misappropriation of resident property.
3.2 All facility staff members have a duty to ensure that all alleged violations involving abuse, neglect,
exploitation, or mistreatment, including injuries of unknown source and misappropriation of resident
property, are reported to the Administrator of the facility, who serves as the Abuse Coordinator. In the
Administrator's absence, the Director of Nursing (DON) or another designee will be appointed to function as
the interim Abuse Coordinator.
3.3 Upon receiving an allegation abuse, neglect, exploitation or misappropriation, the Abuse Coordinator
will a) notify the Regional Director of Operations and Regional Nurse Consultant, b) initiate an investigation
into the allegation, c) in conjunction with the Region Director of Operations and Regional Nurse Consultant
determine whether the allegation is reportable under federal and state regulations, and d) if the allegation is
reportable, report such allegation to the State Regulatory Agency, Adult Protective Services (where state
law provides jurisdiction in skilled nursing or assisted living facilities), and in certain cases, local law
enforcement, within the following timeframes:
A.
Not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or
result in serious bodily injury; or
B.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675969
If continuation sheet
Page 8 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675969
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Settlers Ridge Care Center
1280 Settlers Ridge Rd
Celina, TX 75009
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in
serious bodily injury.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675969
If continuation sheet
Page 9 of 9