F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to be treated with respect and dignity and to retain and use personal
possessions.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure residents were treated with dignity and respect for 3
(Resident #1, #5, and #7) of 10 residents reviewed for residents' rights in that:
-Resident #1 was found to have soiled (feces) wipes left in her brief until her scheduled shower time.
-Residents #5 and #7 did not have their briefs changed in a timely manner according to the facility's policy
and procedures.
These deficient practices could place residents at risk for impaired dignity, loss of self-worth, and a decline
in psychosocial well-being.
Findings included:
Resident #1
Record review of Resident #1's face sheet revealed a [AGE] year-old female admitted on [DATE] with
diagnoses of Lymphedema (define), Rheumatoid Arthritis (define), Primary Hypertension (high blood
pressure), and Generalized Muscle Weakness.
Observation and Interview on 5/11/2024 at 1:57 PM revealed Resident #1 alert and oriented to person,
place, time, and event. Her daughter was at her bedside. Staff transferred Resident #1 from the bed to her
wheelchair. She was waiting to be discharged from the facility. The resident said the facility was short
staffed, so the level of care was inadequate and unacceptable . She said she was incontinent to bowel and
bladder. She said the CNA left soiled (feces) wipes in her brief before bringing her to take her scheduled
shower. She said knowing a soiled wipe had been left in her brief made her feel uncomfortable and upset.
She said she told her daughter, spoke with the administrator, and filed a grievance. She said the treatment
and conditions were unacceptable, and she could not wait to leave the facility. She said she felt
dehumanized when they left the soiled wipe in her brief. She said she was embarrassed and worried about
potential infection from the fecal contact with her private parts.
Resident #5
Record review of Resident #5's face sheet revealed a [AGE] year-old female admitted on [DATE] with
diagnoses of schizoaffective disorder (combination of symptoms of schizophrenia and mood disorder,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675991
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675991
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Manor of Humble
19424 McKay Dr
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
such as depression or Bipolar Disease), Bipolar Disorder (mental illness that causes unusual shifts in mood
from extreme highs to lows), Dysphagia (difficulty swallowing), Generalized Muscle Weakness, and Morbid
Obesity.
Record review of Resident #5's MDS dated [DATE] revealed the resident had a BIMS score of 15 indicating
she was cognitively intact.
Interview on 05/11/24 at 3:53 PM, Resident #5, said she had been at the facility for five years. She said she
has to call the CNA several times before they change her brief. She said it would take so long she had to
use her cell phone to contact the front desk staff because the call light was not answered. She said the
problem was not enough staff. She said there had been a slow decline in care, and she would get very
upset when it took so long to change her brief because she had sensitive skin, and she worried her urine
would cause skin breakdown and turn into some worse. She said she felt like less of a person while she
waited hours to change her soiled briefs. She said it made her feel like no one cared.
Resident #7
Record review of Resident #7's face sheet revealed a [AGE] year-old male admitted on [DATE] with
diagnoses of Dementia (memory loss), Primary Hypertension (high blood pressure), Peripheral Vascular
Disease (poor circulation), and Muscle Wasting.
Record review of resident #7's MDS dated [DATE] revealed the resident had a BIMS score of 15 indicating
the resident was cognitively intact.
Interview on 5/12/24 at 10:25 AM with Resident #7, he said his shower days were Tuesdays, Thursdays,
and Saturdays. He said sometimes he had gone without his brief being changed during an entire shift. He
said the facility was shorthanded and needed help. He said, I feel small and not like a human being when
they do not change me when I need to be changed.
In a telephone interview on 05/12/24 at 11:24 AM with CNA A, she said she had worked at the facility for 7
years. She said she worked as the shower tech from 6:00 AM to 2:00 PM Monday through Friday. She said
she remembered a resident who had a wipe with stool left in her brief. She said it was removed when she
took her brief off for her scheduled (Mondays, Wednesdays, and Fridays) shower . She said she thought it
was an accident and wasn't purposely left in the brief by CNA B. CNA A said this was the first time she
witnessed a wipe left in a resident's brief.
Interview on 05/12/24 at 1:05 PM with the Administrator, he said the reason why CNA B was no longer on
the schedule was due to the incontinent care concern with Resident #1.
Record review of facility policy titled Resident Rights and Guidelines for all Nursing Procedures, undated,
read in part, . Prior to having direct-care responsibilities for residents, staff must have appropriate in-service
training on resident rights, including Resident dignity and respect .
Record review of facility policy titled Perineal Care, revised December 2011, read in part, .The purposes of
this procedure are to provide cleanliness and comfort to the resident, to prevent infections and skin
irritation, and to observe the resident's skin condition .
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675991
If continuation sheet
Page 2 of 2