F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview the facility failed to develop and implement written policies and procedures that
prohibit and prevent abuse, neglect and exploitation of resident and misappropriation of resident property
for one (resident #1) of 2 residents reviewed.
Residents Affected - Few
Facility staff failed to notify administration when Resident #1 contacted the police notifying them that facility
staff was not responding to his call light when he was calling for help because he had fallen from his bed.
This failure could place residents at risk of injury or neglect.
Findings included:
Record review of Resident #1's admission Record dated 2/8/24 revealed a [AGE] year-old male admitted
on [DATE] with diagnoses of Type 2 Diabetes Mellitus, Muscle Weakness (generalized), Difficulty in walking,
not elsewhere classified, Paraplegia (paralysis of the legs and lower body, unspecified, Need for assistance
with personal care, Colostomy status (opening for the colon, or large intestine, through the abdomen).
Record review of Resident #1's MDS dated [DATE] revealed a BIM score of 15 which indicated his
cognition was intact.
Record review of Resident #1's MDS Section G dated 9/7/23 revealed; Bed Mobility resident required
extensive assistance, 2-person physical assist and for dressing the resident required extensive assistance,
1 person physical assist.
Record review of Resident #1's Progress Note dated 9/22/23 revealed a discharge summary. The summary
indicated he had been discharged from the facility.
Record review of a local Police Department Summary Report revealed an incident called in to the police
department on 9/17/23. The report reflected that on 9/17/23 Resident #1 called the police department
because he had fallen from his bed and was not able to get assistance from facility staff. The report also
reflected that a police officer was sent to investigate and spoke with both Resident #1 and the charge nurse
on duty. The report reflected there were no injuries to Resident #1 and he refused medical attention.
Record review of Resident #1's progress notes dated 9/17/23, 9/18/23, 9/19/23, revealed no documentation
of this incident.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
676042
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676042
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
McAllen Transitional Care Center
2109 South K St
MC Allen, TX 78503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Record review of facility's grievance log dated September 2023 indicated a grievance filed on 9/18/23 by
Resident #1 on call lights not being answered at the time of incident.
During an interview on 2/7/24 at 2:41 pm the local Police Officer said he followed up on an incident that
occurred on 9/17/23. He said he reviewed the case and made a referral to HHSC. He said the police were
called into the facility by a resident who had fallen from his bed. The Police Officer said there were no
injuries reported at the time. The Police Officer said he spoke to the nurse on duty but did not ask him why
they did not answer Resident #1's call. Resident #1 was on floor at the time and staff were able to assess
and place him in bed. Resident #1 did not want medical attention according to the Police Officer.
During an interview on 2/7/24 at 3:28 pm Community Liaison said Resident #1 filed a grievance on 9/18/23
regarding call lights not being answered at night. She said Resident #1 only brought up the issue on call
lights, he did not mention anything else.
During an interview on 2/8/24 at 1:17 pm the DON said he was never informed by staff that a police officer
had gone into the facility on that day. He said nurses were supposed to notify him if the police department
was called in to the facility or if a resident had a fall or change in condition. He said staff had been
in-serviced on that before. The DON said Resident #1 never mentioned to him that he called police. He said
he would have to assess the incident to decide if it was a reportable incident.
During an interview on 2/8/24 at 2:09 pm CNA T said she had just started working at the facility and was
taking her lunch break when she saw the police in the building. She said she did not know why they were
there.
During an interview on 2/8/24 at 2:35 pm the Administrator said he was not informed by staff that a police
officer had been called to the facility. He said he did not know about the incident. The Administrator said
staff were supposed to notify him when the police are called into the facility.
Attempts to contact LVN B on 2/7/24 at 2:00pm and on 2/8/24 at 11:00am were unsuccessful. Attempts
also made to contact CNA P on 2/7/24 at 2:03pm and again on 2/8/24 at 11:05 am were unsuccessful.
Record review of facility's Abuse: Prevention of and Prohibition Against states; Policy & Procedure Freedom
from Abuse, Neglect, Exploitation dated; original date: 11/2017, Revision/Review Date(s): 4/2019, 1/2021,
1/2022, 10/2022, 12/2023 states;
The Facility will provide oversight and monitoring to ensure that its staff, who are agents of the Facility,
deliver care and services in a way that promotes and respects the rights of the residents to be from abuse,
neglect, misappropriation of resident property, exploitation, or use of technology that would infringe on the
resident's right to personal privacy.
H. Reporting/Response
1. All allegations of abuse, neglect, misappropriation of resident property, or exploitation should be reported
immediately to the Administrator.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676042
If continuation sheet
Page 2 of 2