F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being
admitted
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to develop and implement a baseline for each resident that
included instructions needed to provide effective and person-centered care for the resident that met
professional standards of care within 48 hours of the resident's admission for 1 of 5 residents ( Resident #
1) reviewed for care plans.
The facility failed to develop a comprehensive care plan which addressed and included measurable
objectives and timeframes related to Resident # 1's pressure wound of the left lateral thigh (a position or
direction that is away from the midline or middle of the body) thigh which she had since her admission
4/24/2025.
This deficient practice could affect any resident and contribute to residents not having their needs met
according to their assessment.
The findings were:
Review of Resident # 1's face sheet, dated 6/5/2025, revealed she was admitted to the facility on [DATE]
with diagnoses including: Conversion Disorders with Seizures or Convulsions (functional neurological
symptom disorder), Schizophrenia (a chronic brain disorder that affects a person's ability to think, feel, and
behave clearly), Bipolar Disorder (a mental illness characterized by extreme shifts in mood, energy, and
activity levels, impacting a person's ability to carry out daily tasks), Muscle Wasting and Atrophy (the
decrease in size and strength of muscle tissue).
Review of Resident # 1's Care Plan initiated on 4/28/2025 revealed there was no indication that Resident #
1 had a pressure wound of the left lateral thigh. This care plan revealed the following: focus-Resident # 1
had a Urinary Tract Infection and was at risk for adverse reactions. The goal was Resident # 1's Urinary
Tract Infection would be resolved without complications by the review date. The interventions were to check
resident during rounds for incontinence, encourage adequate fluid intake, give antibiotic therapy as
ordered, observe/document/report to MD for s/sx of UTI: frequency (how often something occurs or repeats
over a specific period of time) , urinary urgency (a sudden, compelling urge to urinate that is difficult),
malaise (pain), foul smelling urine, dysuria (painful or burning urination), fever (a temporary increase in
body temperature, usually above 100.4°F (38°C), and is often a sign that your body is fighting off
an infection), nausea and vomiting (common symptoms that can be caused by a variety of factors, including
infections), flank pain (pain in the side of the body, specifically between the lower ribs and the hip),
Supra-pubic pain (pain in the lower abdomen above the pubic bone), hematuria (blood in urine), cloudy
urine, Altered mental status (a change in a person's level of awareness, thinking, or behavior). Females to
wipe and cleanse from
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
676059
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676059
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Manor of Westchase
11910 Richmond Ave
Houston, TX 77082
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
front to back. Clean peri area well after bowel movement.
Level of Harm - Minimal harm
or potential for actual harm
Review of Resident #1's MDS assessment, dated 4/28/2025, revealed her BIMS score was 13 of 15
reflecting Resident # 1 was cognitively intact; she required partial assistance with self-care, indoor mobility
and functional cognition; substantial/maximal assistance with lower body dress, shower/bathing;
partial/moderate assistance with upper body dress, oral hygiene and eating, roll left to right, sit to lying,
lying to sitting, sit to stand, chair/bed to chair transfer and walk 10 feet; always incontinent with urinary and
bowel. Resident # 1 was at risk of developing pressure ulcers/injuries. Resident # 1 had one or more
unhealed pressure ulcers/injuries; 1 stage 4 pressure ulcer present upon admission, and MASD; pressure
ulcer/injury care, and applications of ointments/medications.
Residents Affected - Few
Record review of Resident # 1's , Wound Care Physicians progress notes, dated 4/30/2025, 5/2/2025 and
5/9/2025, revealed Resident # 1 had a wound on her left lateral thigh.
Record review of local hospital Physical Exam, dated 4/23/2025 revealed Resident # 1 had a pressure ulcer
left buttock (stage III/unstageable-the ulcer is so covered with slough or eschar that the full depth of tissue
damage cannot be assessed).
Record review of local hospital Physician's Attestation, dated 4/20/2025, revealed Resident # 1 had a large
pressure ulcer on left buttock: at least stage III/unstageable. No sign of active infection. Continue local
wound care. Will get wound care consult. Turn patient every 2 hours.
Record review of Internal Medicine Physician's progress notes, dated 4/26/2025, revealed in part [Resident
# 1] had a stage 3 ulcer on left buttock and follow up recent Sepsis (a life-threatening condition that arises
when the body's response to an infection spirals out of control, damaging its own tissues and
organs)/UTI/Syncope (a temporary loss of consciousness caused by a sudden decrease in blood flow to
the brain) and possible seizure (a sudden, temporary change in brain activity that can cause a variety of
effects, including muscle spasms, loss of consciousness, and changes in behavior or awareness).
Record review of ambulance communication form for Non-Emergency Transports, dated 4/24/2025,
revealed that Resident # 1 was transported from a local hospital to the nursing facility. Resident # 1 was
bed confined and could not support herself while seated in a wheelchair due to seizures, weakness and
unable to ambulate. Resident # 1 had a pressure ulcer.
In an interview with LVN A on 6/6/2025 at 11:54 am she stated that she provided care to Resident # 1 two
or three days before Resident # 1 was discharged to the local hospital. She stated that Resident # 1 did not
have a UTI. She stated that Resident # 1 had a pressure sore on the sacrum area (the region of the lower
back, specifically the part of the spine located at the base of the lumbar vertebrae) She stated that she did
not know when Resident # 1 developed her pressure ulcer. She stated that she reviewed the care plans for
every resident that she provided care to.
In an interview with LVN C on 6/6/2025 at 3:56 pm she stated that she provided care to Resident # 1. She
stated that Resident # 1 did not have a UTI. She stated that Resident # 1 was admitted with a pressure
sore on the left hip. She stated that a wedge was used as a pressure ulcer prevention. She stated that
Resident # 1 was also repositioned every two hours. She stated that she did not observe Resident #1's
pressure ulcer as the wound care nurse provided care to this ulcer. She stated that she reviewed her
resident's care plan. She stated that Resident # 1 was care planned for the pressure ulcer.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676059
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676059
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Manor of Westchase
11910 Richmond Ave
Houston, TX 77082
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
In an interview with the Wound Care Nurse on 6/6/2025 at 4:19 pm he stated that he provided wound care
to Resident # 1. He stated that Resident # 1 was admitted to the nursing facility on 4/24/2025 with a
pressure ulcer to the left hip He said that the wound care Physician ordered Santyl on 4/25/2025 and they
proceeded with treatment which was once daily. He stated that he put the interventions in place and
educated Resident # 1. He stated that Resident # 1's pressure ulcer was located on the left lateral thigh. He
stated that the pressure ulcer interventions included positioning pillow and wedges to offload. He stated
that Resident # 1's interventions were documented on Resident #1's care plan. He stated that the MDS
nurse completed the care plan.
In an interview with RN A on 6/6/2025 at 4:48 pm she stated that she was the MDS and Care Plan
coordinator. She stated that she completed the MDS for all residents. She stated that she completed the
Care Plan for Long Term Care residents. She stated that the Care Plan for SNF residents was completed by
another nurse and this nurse was no longer with this nursing facility. RN A stated that she completed the
MDS for Resident #1 and the MDS reflected that Resident # 1 had a pressure ulcer. She stated that she did
not complete the Care Plan for Resident # 1 and she did not know why Resident # 1 was not care planned
for a pressure ulcer. She stated that the wound care nurse also completed the care plan for residents who
were receiving wound care. RN A stated that all residents should have an individualized care plan as this
would ensure effective and personalized care was provided to the resident.
In an interview with the DON on 6/6/2025 at 5:00 pm she stated that Resident # 1 was admitted to the
nursing facility for skilled nursing. She stated that Resident # 1 was admitted with a pressure ulcer. She
stated that she could not remember where the pressure ulcer was located. She stated that Resident # 1
was seen by the Wound Care Physician the following day after she was admitted . She stated that Resident
# 1 had wound care treatment every day. She stated that the Wound Care Physician visited Resident # 1
once a week. She stated that Wound Care or MDS nurse should have completed the care plan for Resident
# 1. The DON stated that she did not know why Resident # 1 was not care planned for the pressure ulcer.
She stated that Resident # 1 had an UTI prior to her admission to the nursing facility. She stated that
Resident #1's UTI was resolved prior to admission. She stated that she did not know why Resident was
care planned for a UTI.
In an interview with Wound Care Nurse on 6/11/2025 at 9:30 a.m., he stated he completed care plans
within 21 days of admission and in the care plan he documented the wounds; this was for all residents with
wounds. He stated that Resident # 1 did not have a care plan as they had 21 days to complete the care
plan, and Resident # 1 was discharged from the facility on the 21st day. He stated that Resident # 1 went to
the hospital for abnormal laboratory values. He stated that the day Resident # 1 was hospitalized , Resident
# 1 was scheduled to be seen by the wound care Physician, but Resident # 1 went to the hospital before
the Wound Care Physician could see her. He stated that Resident # 1 did not acquire any additional
wounds while in house. He stated that Resident # 1 did not have a wound vac (a medical device that uses
suction to help heal wounds that are slow to close) while at this facility.
In an interview with RN B on 6/11/2025 at 12:55 p.m., she stated the wound care nurse did the care plan
for wounds. She stated that the care plan should be completed within 20-21 days upon admission. RN B
stated that if a Resident was admitted with a wound this would be included in the baseline care plan. She
stated that Resident # 1 had one wound on admission, and she did not know how many wounds Resident #
1 had when she was discharged from the facility. RN B denied providing wound care to Resident # 1.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676059
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676059
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Manor of Westchase
11910 Richmond Ave
Houston, TX 77082
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
In an interview with the Administrator on 6/11/2025 at 2:53 pm, she stated that care plans were completed
by the MDS coordinator. She stated that she did not know why Resident # 1 was not care planned for a
pressure ulcer. \
Record review of the facility's Care Plans, Comprehensive Person-Centered, policy revised December
2016, revealed in part A comprehensive, person-centered care plan that includes measurable objectives ad
timetables to meet the resident's physical, psychosocial and functional needs is developed and
implemented for each resident 8) The comprehensive, person-centered care plan will a) include
measurable objectives and timeframes; b) describe the services that are to be furnished to attain or
maintain the resident's highest practicable, physical, mental and psychosocial well-being; c) include the
resident's stated goals upon admission and desired outcomes; g) incorporate identified problem areas;
incorporate risk factors associated with identified problems; 10) identifying problem areas and their causes,
and developing interventions that are targeted and meaningful to the resident and the endpoint of the
interdisciplinary process; 12) the comprehensive, person-centered care plan is developed within seven days
of the completion of the required comprehensive assessment ( MDS).
Event ID:
Facility ID:
676059
If continuation sheet
Page 4 of 4