F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure that all allegations involving abuse,
neglect, exploitation or mistreatment, including injuries of unknown source, and misappropriation of
resident property are reported immediately, but no later than 2 hours after the allegation is made, if the
events that cause the allegation involve abuse or result in serious bodily injury to the administrator of the
facility and to other officials (including the State Survey Agency and adult protective services where state
law provides for jurisdiction in long-term care facilities) in accordance with State law
through established procedures for 2 of 16 residents (Residents #5 and #27) reviewed for abuse and
neglect.
The facility failed to report to the Administrator and State Survey Agency an allegation of abuse involving
Residents #5 and #27 within 2 hours of the allegation.
This failure could place residents at risk of not having incidents of abuse, neglect, exploitation, and
misappropriation of resident property being reviewed and investigated in a timely manner by the facility and
state survey agency.
Findings included:
1. Record review of Resident # 5's face sheet dated 10/23/2024, revealed that the resident was a [AGE]
year-old male admitted to the facility on [DATE] with diagnoses, included but not limited to, Neurocognitive
Disorder with Lewy Bodies (cognitive decline in thinking abilities, visual perception, and visual
hallucinations), Dementia (cognitive loss) with anxiety and agitation, Parkinsonism (slowness of movement,
tremor, difficulty walking, or rigidity).
Record review of Resident # 5's significant change of status MDS, dated [DATE], revealed a BIMS score of
2 out of 15 which indicated his cognition was severely impaired and he required substantial/maximal
physical assistance from 1 staff member in most ADLs including moving between surface to and from bed,
chair, and wheelchair.
Record review of Resident #5's Care Plan dated 09/09/2024 revealed that resident was care planned for
falls with an intervention that stated to keep resident in line of sight, because he will try to try to constantly
stand.
Record review of Resident #5's progress notes dated 10/16/2024 revealed that at approximately 7:00
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
676079
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
PM on 10/15/2024 agency staff reported to nursing staff that Resident #5 was noted on the floor in the
dining room on his belly with left side of face on the floor and w/c beside him. Upon assessment resident
noted with small skin tear to bridge of nose and superficial abrasion to left side of forehead. Minimal
bleeding noted to skin tear on bridge of nose. Resident assisted back to w/c with assistance x 2 and was
not able to move all extremities without complaint of pain or discomfort. Unable to provide description of fall
due to cognitive status. POA, physician, RN, and ADM notified of resident's fall.
2. Record review of Resident #27's face sheet dated 10/24/2024 revealed that the resident was an [AGE]
year-old female admitted to the facility on [DATE] with an original admission date of 01/03/2024 with
diagnoses, included but not limited to, Alzheimer's disease (memory loss).
Record review of Resident #27's quarterly MDS, dated [DATE], revealed a BIMS score of 99 which revealed
that the resident was unable to complete the interview and she required complete dependence on 2 or
more helpers in most ADLs including toileting and personal hygiene.
Record review of Resident #27's progress notes dated 9/1/2024 at 7:45 AM fell while eating breakfast in
dining room and was found lying on her left side with blood coming out of her head. EMS was called and
resident transported to ER, POA, physician, and ADM notified of fall.
During an observation on 10/23/2024 at 9:21 AM, Resident #27 had stiches to the head and leg. Resident
was non interview able. Interview with Resident's family member on 10/23/2024 at 9:22 AM, stated that she
had an unwitnessed fall on 09/01/2024 which resulted in a laceration to the head and required a hospital
visit.
During an observation on 10/23/2024 at 11:08 AM, Resident #5 was sitting in w/c in common area with 2
wounds on his arms, both had bandages on arms with dates of 10/21/2024 on them. Resident was
observed to have wounds on cheeks and nose, neither were bandaged. Resident was non interview able.
During a phone interview on 10/23/2024 at 6:40 PM, Resident #5's family member stated that the resident
fell on [DATE] because he was left alone and was always supposed to have someone with him or be in their
line of sight. Resident's family member did not think this incident was investigated or reported to the state.
During an interview on 10/24/2024 at 9:14 AM, the ADON revealed to surveyor that falls were not
investigated and/or reported to the state for investigation.
During an observation on 10/24/2024 at 11:45 AM, CE showed surveyor video footage of a fall for Resident
#27 on 09/01/2024 around 8:11 AM. No witnesses were observed in footage.
During an observation on 10/24/2024 at 12:18 PM, CE showed surveyor video footage of Resident #5
without staff present. Video footage revealed at 7:06 PM on 10/15/2024 that Resident #5 fell from chair to
his left side. Further footage of the video revealed at 7:08 PM on 10/15/2024, 2 unidentified staff walked
away from Resident #5.
During an interview on 10/24/2024 at 2:10 PM, the ADM stated that a negative outcome for not
investigating a fall would be that they would not be able to find the root cause of the incident and to prevent
future incidents of the same nature from happening and a negative outcome for failing to report a fall would
be that it is required and expected .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 2 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Record review of facility provided policy titled Abuse and Neglect - Clinical Protocol, dated 2001 and
revised November 2018 , revealed the following in part:
Assessment and Recognition, #4. Significant injuries in physically dependent individuals.
Cause Identification, #1. The staff, with the physician's input as needed, will investigate alleged abuse and
neglect to clarify what happened and identify possible causes.
Record review of facility provided policy title Accidents and Incidents - Investigating and Reporting, dated
2001 and revised July 2017, revealed the following in part:
Policy Statement. All accidents or incidents involving residents, employees, visitors, vendors, etc., occurring
on our premises shall be investigated and reported to the Administrator.
Record review of facility employee in service training records revealed Falls-Prevention of Falls and
Interventions training was conducted 08/09/2024 and 10/21/2024.
Record Review of Tulip for intakes for this facility, revealed no incidents reported on either fall for Resident
#5 or Resident #27.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 3 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to have evidence that all alleged violations were
thoroughly investigated for 2 of 16 (Residents #5 & #27) residents reviewed for abuse and neglect.
Residents Affected - Some
The facility failed to conduct a thorough investigation when Resident #5 fell from his wheelchair unobserved
and obtained a skin tear to the bridge of nose and abrasion to left side of forehead.
The facility failed to conduct a thorough investigation when Resident #27 fall leading to a head wound on
her left side.
This failure could place residents at risk of abuse and neglect.
Findings included:
Record review of Resident # 5's face sheet dated 10/23/2024, revealed that the resident was a [AGE]
year-old male admitted to the facility on [DATE] with diagnoses, included but not limited to, Neurocognitive
Disorder with Lewy Bodies (cognitive decline in thinking abilities, visual perception, and visual
hallucinations), Dementia (cognitive loss) with anxiety and agitation, Parkinsonism (slowness of movement,
tremor, difficulty walking, or rigidity).
Record review of Resident # 5's significant change of status MDS, dated [DATE], revealed a BIMS score of
2 out of 15 which indicated his cognition was severely impaired and he required substantial/maximal
physical assistance from 1 staff member in most ADLs including moving between surface to and from bed,
chair, and wheelchair.
Record review of Resident #5's Care Plan dated 09/09/2024 revealed that resident was care planned for
falls with an intervention that stated to keep resident in line of sight, because he will try to try to constantly
stand.
Record review of Resident #5's progress notes dated 10/16/2024 revealed that at approximately 7:00 PM
on 10/15/2024 agency staff reported to nursing staff that Resident #5 was noted on the floor in the dining
room on his belly with left side of face on the floor and w/c beside him. Upon assessment resident noted
with small skin tear to bridge of nose and superficial abrasion to left side of forehead. Minimal bleeding
noted to skin tear on bridge of nose. Resident assisted back to w/c with assistance x 2 and was not able to
move all extremities without complaint of pain or discomfort. Unable to provide description of fall due to
cognitive status. POA, physician, RN, and ADM notified of resident's fall.
Record review of Resident #27's face sheet dated 10/24/2024 revealed that the resident was an [AGE]
year-old female admitted to the facility on [DATE] with an original admission date of 01/03/2024 with
diagnoses, included but not limited to, Alzheimer's disease (memory loss).
Record review of Resident #27's quarterly MDS, dated [DATE], revealed a BIMS score of 99 which revealed
that the resident was unable to complete the interview and she required complete dependence on 2 or
more helpers in most ADLs including toileting and personal hygiene.
Record review of Resident #27's progress notes dated 9/1/2024 at 7:45 AM, fell while eating
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 4 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
breakfast in dining room and was found lying on her left side with blood coming out of her head. EMS was
called and resident transported to ER, POA, physician, and ADM notified of fall.
During an observation on 10/23/2024 at 9:21 AM, Resident #27 had stiches to the head and leg. Resident
was non interview able. Interview with Resident's family member on 10/23/2024 at 9:22 AM stated that she
had an unwitnessed fall on 09/01/2024 which resulted in a laceration to the head and required a hospital
visit.
During an observation on 10/23/2024 at 11:08 AM, Resident #5 was sitting in w/c in common area with 2
wounds on his arms, both had bandages on arms with dates of 10/21/2024 on them. Resident was
observed to have wounds on cheeks and nose, neither were bandaged. Resident was non interview able.
During a phone interview on 10/23/2024 at 6:40 PM, Resident #5's family member stated that the resident
fell on [DATE] because he was left alone and was always supposed to have someone with him or be in their
line of sight. Resident's family member did not think this incident was investigated or reported to the state.
During an interview on 10/24/2024 at 9:14 AM, the ADON revealed to surveyor that falls were not
investigated and/or reported to the state for investigation. Footage of the falls were reviewed but that is the
extent of the investigation.
During an observation on 10/24/2024 at 11:45 AM, CE showed surveyor video footage of a fall for Resident
#27 that happened on 09/01/2024 around 8:11 AM. No witnesses were observed in footage .
During an observation on 10/24/2024 at 12:18 PM, CE showed surveyor video footage of Resident #5
without staff present. Video footage revealed at 7:06 PM on 10/15/2024 that Resident #5 fell from chair to
his left side. Further footage of the video revealed at 7:08 PM on 10/15/2024, 2 unidentified staff walked
away from Resident #5.
During an interview on 10/24/2024 at 2:10 PM, ADM stated that a negative outcome for not investigating a
fall would be that they would not be able to find the root cause of the incident and to prevent future
incidents of the same nature from happening and a negative outcome for failing to report a fall would be
that it is required and expected .
Record review of facility provided policy titled Abuse and Neglect - Clinical Protocol, dated 2001 and
revised November 2018, revealed the following in part:
Assessment and Recognition, #4. Significant injuries in physically dependent individuals.
Cause Identification, #1. The staff, with the physician's input as needed, will investigate alleged abuse and
neglect to clarify what happened and identify possible causes.
Record review of facility provided policy title Accidents and Incidents - Investigating and Reporting, dated
2001 and revised July 2017, revealed the following in part:
Policy Statement. All accidents or incidents involving residents, employees, visitors, vendors, etc., occurring
on our premises shall be investigated and reported to the Administrator.
Record review of facility employee in service training records revealed Falls-Prevention of Falls
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 5 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
and Interventions training was conducted 08/09/2024 and 10/21/2024.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Tulip for intakes for this facility, revealed no incidents reported on either fall for Resident #5
or Resident #27.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 6 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to develop and implement a comprehensive care
plan for each resident, that includes measurable objectives and timeframes to meet a resident's medical,
nursing, mental and psychosocial needs as identified in the comprehensive assessment for 1 of 16
(Resident #5) reviewed for care plans.
This facility failed to implement the comprehensive care plan for Resident #5, resulting in a fall with injury.
This failure could place residents at risk of not receiving the care needed to live at their highest practicable
level of health and mental well-being.
Findings included:
A review of Resident #5's clinical face sheet revealed a [AGE] year-old male who was admitted to the
facility on [DATE] with a BIMS of 02 indicating severe cognitive impairment with a diagnosis of, but not
limited to, Neurocognitive Disorder with Lewy Bodies (clumps of abnormal protein that, for reasons
unknown, accumulate in the brain), Dementia in Other Diseases Classified Elsewhere (loss of cognitive
function), Unspecified Severity with Other Behavioral Disturbance, Agitation and Anxiety, Parkinsonism (a
clinical syndrome which manifests with motor symptoms such as rigidity, tremors, slow movements,
unstable posture and gait impairment), Unspecified, Muscle Weakness, (Generalized), Cognitive
Communication Deficit, Other Lack of Coordination, Delirium ( a mental state in which you are confused,
disoriented, and not able to think clearly) Due to Known Physiological Condition and History of Falling.
A review of Resident #5's MDS dated [DATE] revealed bilateral Functional Limitation in Range of Motion in
both the upper and lower extremities. Resident #5 used a wheelchair for ambulation and needed
Substantial (helper does more than half) to Dependent help (2 or more helpers) with ADLs.
Review of Resident #5's Care Plan dated 09/09/2024 revealed Resident #5 had an actual fall with injury
prior to admission and continued to be a fall risk since admission. The goal for Resident #5 was to be free
of injury related to falls, and a decrease the number of falls. The interventions for Resident #5 were bed in
lowest position with fall mat on floor, shoes, or non-skid socks at all times, especially during transfers and
keep resident within line of sight at all times, as he would constantly try to stand alone.
Record review of facility incidents revealed on 10/15/2024, Resident #5 sustained an unwitnessed fall.
An observation of Resident #5 on 10/22/2024 revealed a large bruise in various stages of healing to the
right side of Resident #5's face, and a skin tear to the bridge of the nose.
Review of progress notes for Resident #5 from 10/15/2024 revealed he was assessed by facility staff, and it
was determined Resident #5 did not need to seek medical attention. Neuro checks were performed by
licensed staff every 2 hours for the first 24 hours after the fall, and Resident #5 continued to perform within
normal limits.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 7 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
An interview with Resident #5's family member on 10/22/24 at 6:37PM revealed the facility called him
immediately after Resident #5 fell. The facility surveillance tape from 10/15/2024 was reviewed by the family
member and it was determined Resident #5 fell at or around 7pm. The family member stated Resident #5
sustained injuries which in his opinion might have required x-rays, but Resident #5 was not sent out for
x-ray, nor was the mobile x-ray unit called. The family member stated Resident #5 is never to be out of
eyesight of staff, yet Resident #5 was on the floor for 6-7 minutes before staff found him, according to the
surveillance tape.
An interview with Resident #5's POA on 10/24/24 at 12:27PM revealed she was called immediately after
the fall. The POA stated she was told by staff Resident #5 fell out of his wheelchair and onto the floor. The
POA stated she was told by staff x-rays were not required and Resident #5 had been treated for any injury
to his face. The POA stated she had spoken with the Rounding Provider and was told x-rays were not
needed for Resident #5. The POA stated Resident #5 was to be in eyesight of staff at all times, but felt the
facility was not at fault for the fall, as Resident #5 tried to stand alone regularly.
Review of facility Policy and Procedure for Person-Centered Care Plans revealed the following:
4. Each resident's comprehensive person-centered care plan will be consistent with the resident's rights to
participate in the development and implementation of his or her care plan, including the right to:
(g.) Receive the services and/or items included in the care plan.
8. The comprehensive, person-centered care plan will:
(a.) Describe the services that are to be furnished to attain or maintain the resident's highest practicable
physical, mental, and psychosocial well-being;
(g.) Incorporate identified problem areas;
(h.) Incorporate risk factors associated with identified problems;
(m.) Aid in preventing or reducing decline in the resident's functional status and/or functional levels;
(n.) Enhance the optimal functioning of the resident by focusing on a rehabilitative program; and
(o) Reflect currently recognized standards of practice for problem areas and conditions.
11. Care plan interventions are chosen only after careful data gathering, proper sequencing of events,
careful consideration of the relationship between the resident's problem areas and their causes, and
relevant clinical decision making
(a.) When possible, interventions address the underlying source(s) of the problem(s), not just addressing
the only the symptoms and triggers.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 8 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0727
Level of Harm - Minimal harm
or potential for actual harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on
a full time basis.
Based on interviews, and record review, the facility failed to use the services of a registered nurse for at
least 8 consecutive hours a day, 7 days a week for 1 (10/12/2024) of the 90 days reviewed.
Residents Affected - Few
The facility did not have an RN working in the facility on 10/12/2024.
This failure has the potential to affect the residents in the facility and place them at risk of not having staff
with advance care skills available to assist in their care needs.
Findings included:
Record review of the facility's last 90 days (07/22/2024-10/22/2024) of RN coverage provided by the BOM
revealed the facility had no RN working in the facility for the following date:
10/12/2024.
During an interview on 10/22/24 at 12:20 PM, the BOM verified that the facility did not have an RN working
in the facility on 10/12/24.
During an interview on 10/24/24 at 9:15 AM, the ADON stated that a possible negative outcome for not
having an RN working for 8 hours/day would be that if something bad happened, the staff would not know
what to do and would not have anyone to go to.
During an interview on 10/24/24 at 10:20 AM, LVN A stated that a negative outcome for not having an RN
on staff every day would be that if a major clinical issue came up in the facility, the correct treatment might
not be given.
During an interview on 10/24/24 at 10:24 AM, the DON stated that a negative outcome for not having an
RN on staff each day would be that management or direction would not be there and there could be a lack
of care due to that.
Policy for RN coverage was requested on 7/24/24 at 8:14 AM but was not provided.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 9 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review the facility failed to store, prepare, distribute, and serve
food in accordance with professional standards for food safety for 1 of 1 kitchen reviewed for food safety.
Residents Affected - Many
The facility failed to ensure all food in the dry pantry and cold storage were properly sealed, labeled and
dated.
The facility failed to ensure all foods in the dry pantry were at least 18 inches off the floor as required by
facility policy for dry pantry storage.
These failures could place residents at risk of residents at risk of food-borne illness and a diminished
quality of life.
Findings included:
On 10/22/2024 at 10:04AM an initial observation of the kitchen was conducted, and the following was
noted:
Dry Pantry:
(3) partial 5lb. bags corn tortillas with no received date and one bag open to air.
(1) partial 10lb. bag elbow macaroni with no received date and open to air.
(1) partial 50lb. bag white rice with no received date and open to air.
(2) 3oz. boxes dry raspberry gelatin with no received date.
(1) partial 2lb. 3oz. bag frosted flake cereal with no received date and open to air.
(1) 1gal. zip top bag crisp rice cereal with no received date and open to air.
(1) partial 16oz. bag mini marshmallows open to air.
(1) 1lb. box corn starch with no received date.
(17) 3.2oz. packages dry Ranch dressing with no received date.
(44) 4oz. cans pineapple juice with no received date.
(36) 4oz. cans vegetable juice with no received date.
(19) 4oz. cans chicken noodle soup with no received date.
(4) 4oz. containers Thick-n-Easy Clear, Cranberry Flavored Drink with no received date.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 10 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
(10) 4oz containers Thick-n-Easy Clear, Orange flavored drink with no received date
Level of Harm - Minimal harm
or potential for actual harm
(12) 4oz. containers Thick-n-Easy Clear, Red Tea Flavored Drink with no received date.
Dry pantry foods were not stored at least 18-inches above the floor as required by facility policy.
Residents Affected - Many
Cold Storage Unit:
½ fresh tomato in a bowl with no label, no use by date and open to air.
(3) 6oz. cups prepared thickened drink mix with no label, no use by date and open to air.
1qt. enchilada sauce with no received date.
(4) 5lb. bags chicken breasts with no received date.
2 fresh cantaloupes with no received date.
(1) 50lb. box fresh potatoes with no received date.
(1) 1gal. container barbeque sauce with no received date.
(1) 9lb 14oz box individual serving margarine cups with no received date.
(4) 48-count fresh eggs in cardboard pallets with no received date.
An interview with the Head [NAME] 10/23/2024 at 11:12AM revealed there was no Dietary Manager
working for the facility at that time. She stated the negative outcome of residents eating foods which were
not labeled and dated was they could become sick if they ate foods which were expired. She stated there
was no facility policy regarding Recommended Maximum Storage Periods for dry or cold storage foods.
Review of facility policy for Food Receiving and Storage dated October 2017 revealed the following:
(6.) Food stored in designated dry storage areas shall be kept off the floor (at least 18 inches) and clear of
sprinkler heads, sewage/waste disposal pipes and vents.
(8.) All foods stored in the refrigerator or freezer will be covered, labeled, and dated (use by date)
(14.)
d. Beverages must be dated when opened and discarded after twenty-four (24) hours.
e. Other opened containers must be dated and sealed or covered during storage.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 11 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0940
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review the facility failed to develop, implement, and maintain an effective
training program for all new and existing staff and individuals providing services under a contractual
agreement, consistent with their expected roles for 4 of 11 (interim DON, LVN B, CNA C and CNA D) staff
reviewed for nursing home training.
Residents Affected - Some
The facility failed to ensure Interim DON, LVN B, CNA C and CNA D were trained in the prevention of
Resident Abuse, Neglect and Exploitation, HIV Policy and Procedures, Fall Prevention, Use of Restraints,
Emergency Procedures and Dementia.
This failure could place residents at risk for a diminished quality of life and diminished psychosocial
well-being, due to lack of training in essential resident care and facility practice.
Findings included:
Record review of employee files revealed the following staff did not have training in the prevention of
Resident Abuse, Neglect and Exploitation, HIV Policy and Procedures, Fall Prevention, Use of Restraints,
Emergency Procedures and Dementia prior to interacting with and caring for residents in the facility:
Record review of the interim DON's employment file revealed a hire date of 10/14/2024, and no training in
the prevention of Resident Abuse, Neglect and Exploitation, HIV Policy and Procedures, Fall Prevention,
Use of Restraints, Emergency Procedures and Dementia prior to interacting with and caring for residents in
the facility.
Record review of the LVN B's employment file revealed a hire date of 10/20/2024, and no training in the
prevention of Resident Abuse, Neglect and Exploitation, HIV Policy and Procedures, Fall Prevention, Use of
Restraints, Emergency Procedures and Dementia prior to interacting with and caring for residents in the
facility.
Record review of the CNA C's employment file revealed a hire date of 10/11/2024, and no training in the
prevention of Resident Abuse, Neglect and Exploitation, HIV Policy and Procedures, Fall Prevention, Use of
Restraints, Emergency Procedures and Dementia prior to interacting with and caring for residents in the
facility.
Record review of the CNA D's employment file revealed hire date of 10/01/2024, and no training in the
prevention of Resident Abuse, Neglect and Exploitation, HIV Policy and Procedures, Fall Prevention, Use of
Restraints, Emergency Procedures and Dementia prior to interacting with and caring for residents in the
facility.
An interview with the Administrator on 10/24/2024 at 11:28 AM, revealed she was not aware there were 4
employees who had been caring for residents without any prior training. She was unaware it was the
facility's responsibility to train contract employees prior to employment. She stated she assumed the agency
providing the employees had trained them prior to their employment with the agency. She stated she had a
notebook of PowerPoint slides which covered the training information regarding Abuse/Neglect/Exploitation,
HIV, Fall Prevention, Use of Restraints, Emergency Procedures and Dementia that employees were
welcome to read at any time. She stated she had not confirmed the competency of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 12 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676079
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Nursing Care Center
1100 W Ave J
Muleshoe, TX 79347
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0940
Level of Harm - Minimal harm
or potential for actual harm
these 4 employees in Abuse/Neglect/Exploitation, HIV, Fall Prevention, Use of Restraints, Emergency
Procedures and Dementia prior to their employment.
An interview with the Administrator on 10/24/2024 at 2:36 PM, revealed she could not define a negative
outcome of these 4 employees caring for residents with no training.
Residents Affected - Some
An interview with the Administrator on 10/24/2024 at 2:51 PM, revealed the negative outcome of the Interim
DON mentoring LVN B and LVN B mentoring CNA's C and D would be the potential hinderance of health
and safety of residents. The Administrator could not provide the facility's policy and procedures regarding
training and stated she followed the regulation guidance provided by the State Operations Manual (SOM).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676079
If continuation sheet
Page 13 of 13