F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to develop and implement a comprehensive person-centered
care plan, consistent with resident rights, that included measurable objectives and timeframes to meet the
resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive
assessment and describe the services that were to be furnished to attain or maintain the resident's highest
practicable physical, mental, and psychosocial well-being for 1 (Resident #1) of 3 residents reviewed for
comprehensive care plans.
Residents #1's care plan failed to address the services and interventions that would be provided by the
resident's hospice agency.
This failure could affect the residents who received hospice services and could result in services and
treatments not being coordinated.
Findings included:
Resident #1's admission MDS assessment dated [DATE] reflected he was a [AGE] year-old-male admitted
to the facility on [DATE] with active diagnoses of congestive heart failure (chronic condition in which the
heart does not pump blood as well as it should), hypertension (a condition in which the force of the blood
against the artery walls is too high), and type two diabetes mellitus (too much sugar in the blood). Resident
#1 was moderately cognitively impaired, was receiving hospice care and required extensive assistance for
ADLs except for eating.
Review of Resident #1's electronic physician orders for October 2023 reflected no physician's order for
Hospice A.
Review of Hospice A's binder for Resident #1 revealed documentation of service start date of 05/05/23.
Review of Resident #1's progress note dated 07/19/23 revealed: note text a [AGE] year-old male admitted
on Hospice A .
Resident #1's Care Plan with a date initiated on 07/24/23, created by DON revealed interventions and
disciplines did not address services that would be provided by the Hospice A.
Interview on 10/03/23 at 11:42 AM with the DON revealed she was aware the care plan needed to be
specific about what services and interventions hospice was providing for the residents. The DON stated
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
676080
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676080
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Town Hall Estates Arlington, Inc.
824 W Mayfield Rd
Arlington, TX 76015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
that Resident #1 was receiving hospice services since admission. The DON confirmed that Resident #1's
care plan did not address hospice services and interventions that Hospice A provides, and it should be
included on Resident #1's care plan. The DON stated she was responsible for ensuring the resident care
plans were accurate and updated.
Interview on 10/03/23 at 1:15 PM with the ADON revealed she is not involved in the implementation or the
revision of the resident care plans, the ADON stated that the DON does that.
Interview on 10/03/23 at 1:24 PM with the ADM revealed that the DON and the MDS Coordinator were both
responsible for the completion and revision of the resident care plans. The ADM stated that her expectation
was for hospice services to be on the Resident #1's care plan, it should include the services and
interventions hospice was providing.
Interview on 10/03/23 at 1:38 PM via the telephone with the MDS Coordinator revealed that the completion
of the resident's care plans was a team effort. The MDS Coordinator stated that hospice services and
interventions should be part of the Resident's #1 care plan. The risk of hospice services and interventions
not being part of the care plan could result in staff not being aware that a resident is on hospice services.
Review of the facility's policy, Care Planning-Interdisciplinary Team, revised September 2016, reflected, Our
facility's care planning/interdisciplinary team is responsible for the development of an individualized
comprehensive care plan for each resident.
Review of the facility's policy, Care Plans, Comprehensive Person-Centered, revised December 2016,
reflected, A comprehensive, person-centered care plan that includes measurable objectives and timetables
to meet the resident's physical, psychosocial and functional needs is developed and implemented for each
resident 8. The comprehensive, person-centered care plan will: c. Describe the services that are to be
furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial
well-being .
Review of the facility's policy, Hospice Program, revised July 2017, reflected .13. Coordinated care plans for
residents receiving hospice services will include the most recent hospice plan of care as well as the care
and services provided by our facility in order to maintain the resident's highest practicable physical, mental
and psychosocial well-being .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676080
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676080
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Town Hall Estates Arlington, Inc.
824 W Mayfield Rd
Arlington, TX 76015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will
arrange for the provision of hospice services.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to obtain from hospice the physician recertification of the
terminal illness for 1 (Resident #1) of 1 resident reviewed for hospice records.
The facility failed to obtain the order for hospice services and the recertification of terminal illness for
Resident #1.
These failures could place residents at risk for services and treatments not being coordinated.
Findings included:
Resident #1's admission MDS assessment dated [DATE] reflected he was a [AGE] year-old-male admitted
to the facility on [DATE] with active diagnoses of congestive heart failure (chronic condition in which the
heart does not pump blood as well as it should), hypertension (a condition in which the force of the blood
against the artery walls is too high), and type two diabetes mellitus (too much sugar in the blood). Resident
#1 was moderately cognitively impaired, was receiving hospice care and required extensive assistance for
ADLs except for eating.
Review of Resident #1's electronic physician orders for October 2023 reflected no physician's order for
Hospice A.
Resident #1's Care Plan with a date initiated on 07/24/23, created by DON revealed interventions and
disciplines did not address services that would be provided by the Hospice A.
Review of Resident #1's progress note dated 07/19/23 revealed: note text a [AGE] year-old male admitted
on Hospice A .
Review of Hospice A's binder for Resident #1 revealed documentation of service start date of 05/05/23.
Record review of Resident #1's electronic clinical record and hospice documentation reflected no physician
recertification of terminal illness from Hospice A.
Interview on 10/03/23 at 10:57 AM with LVN B revealed Resident #1 was receiving hospice services. LVN B
stated there should be an order for hospice listed under the orders tab of the electronic record for Resident
#1. LVN B stated she did not know why there was no order in the electronic record for Resident #1's
hospice.
Interview on 10/03/23 at 11:42 AM the DON stated it was her responsibility to ensure that the appropriate
hospice documentation was in the resident's record. The DON stated the importance of the paperwork was
to ensure accurate care was provided to the resident. The DON stated she would call Hospice A to obtain
the missing information for Resident #1 since it was not available on site. The DON revealed Resident #1
did not have a physician's order for hospice services after reviewing Resident #1's electronic record, which
he received. DON stated the hospice order must have been missed at admission. The DON stated her
expectation was for hospice services to have orders to ensure proper treatment, documentation, and
delivery of care. The DON stated the importance of transcribing orders was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676080
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676080
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Town Hall Estates Arlington, Inc.
824 W Mayfield Rd
Arlington, TX 76015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
to ensure correct documentation for the resident.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 10/03/23 at 1:15 PM with the ADON revealed she was not familiar with the appropriate
hospice documentation that was required in a resident's clinical record. The ADON stated the hospice
agencies do an audit of their own paperwork on site. The ADON revealed Resident #1 was receiving
hospice services. ADON stated there should be an order for hospice listed under the orders tab of the
electronic record for Resident #1. ADON stated she did not know why there was no order in the electronic
record for Resident #1's hospice.
Residents Affected - Some
Interview on 10/03/23 at 1:24 PM with the ADM revealed she was not aware of the regulation for physician
recertification of terminal illness and hospice medication information form to be onsite. The ADM stated she
would confirm that it was the responsibility of the ADM or designee to ensure the appropriate hospice
documentation was on site and moving forward would ensure there is an appropriate process in place. The
ADM stated the importance of the paperwork was to ensure accurate care was provided to the resident.
The ADM revealed she stated that if a resident is receiving hospice services there should be a physician's
order for the service. The ADM stated that physician orders were to ensure accurate documentation of the
resident.
Record review of the facility policy titled, Hospice Program, revised July 2017, reflected .Hospice services
are available to residents at the end of life.12. Our facility has designed (name) (title) to coordinate care
provided to the resident by our facility staff and the hospice staff He or she is responsible for the following:
d. Obtaining the following information from the hospice: (3) Physician certification and recertification of the
terminal illness specific to each resident .
Review of the facility's policy titled Medication and Treatment Orders revised in July 2016, revealed Orders
for medications and treatments will be consistent with principles of safe and effective order writing.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676080
If continuation sheet
Page 4 of 4