Inspection·February 24, 2026

F 0732 Post nurse staffing information every day. Level of Harm - Potential for minimal harm Based on observation, interview, and record review, the facility failed to ensure that the daily staffing was posted and readily accessible for review for 1 of 1 facility reviewed for required postings. - The facility failed to post the facility Direct Care Daily Staffing Numbers on 02/24/26.- The facility failed to post the Direct Care Daily Staffing Numbers in a location visible to all by posting it on the wall in front of the 300 Hall.- The facility failed to include the total hours worked for each type of direct care staff on the Direct Care Daily Staffing Numbers from 01/01/26 to 02/24/26. These failures could affect residents, facility visitors, vendors, and emergency personnel by placing them at risk of not having access to information regarding daily nursing staffing in a timely manner. Findings Include: An observation on 02/24/26 at 10:48 AM revealed, the facility did not post the facility direct care staffing information. The clear placard on the wall on the right side of the building, by the DON's office between the 300 and 400 Hall was empty. In an interview on 02/24/26 at 12:41 PM, the Staffing Coordinator said she was responsible for calculating, updating and posting the direct care staffing numbers daily and she had the responsibility for 1 year. She said the posting was located in a clear placard attached to the wall on the right side of the building, by the DON's office between the 300400 Hall. She said she usually updated the posting around 8 AM in the morning, but she was not aware of the time the posting had to be updated per the facility posting. The Staffing Coordinator said she just comes in every morning and posts it. She said the direct care staffing posting included the date, facility census, the number of each type of staff on each shift and it served to announce the staff to resident ratio for the day. The Staffing Coordinator said she did not know if facility policy required the posting had to be placed in a specific location, but the current location would not be visible to anyone going exclusively to the 100/200 & 300 Halls as it was on route to the 300 Hall and only on one side of the building. The Staffing Coordinator said the total number of hours worked for each staff type per shift was easily calculated by multiplying the total number of each staff type by the hours worked of each shift, but since she started her position she never documented the total hours worked for each direct care staff type, she was not trained to document the total hours worked, and she did not know if the total hours worked was required to be documented per the facility policy or per regulations. The Staffing Coordinator said failure to display the Direct Care Daily Staffing Numbers in a central location, timely and complete information left visitors/employees in the building unaware of the staff to resident ratio on a particular day. She said when she arrived on 02/24/26 she started to assist the CNAs with resident transfers, so she was unable to update it. The Staffing coordinator said she updated the direct care posting minutes before the interview with the surveyor. An observation on 02/24/26 at 12:50 PM revealed, the facility Direct Care Daily Staffing Numbers posted on the wall on the right side of the building in a clear placard by the DON's office between the 300- 400 Hall. The posting read [Facility Name], Date, Resident Census #, and the Day of the Week, columns for Shift Category, Staffing Total, Scheduled, Hours Worked for Licensed and Unlicensed Staff. The Residents Affected - Many (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 676081 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676081 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/24/2026 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE East View Healthcare 15880 Wallisville Road Houston, TX 77049 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)