F 0585
Level of Harm - Minimal harm
or potential for actual harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
Based on interview and record review, the facility failed to ensure residents were informed of how to file a
grievance for 8 of 8 confidential interviews reviewed for grievances.
Residents Affected - Some
Residents were not informed of their right to file a grievance during their stay in the facility.
This failure could place residents at risk of a decreased quality of life, decreased awareness of their rights
and decreased execution of their rights.
Findings included:
During a record review of resident council meeting minutes from the past four months (January 2025,
December 2024, November 2024 and October 2024) they revealed a grievance form had not been
explained to them or how to use the form.
During a confidential interview on 02/04/2025 at 10:00 AM , eight confidential interviewees said they did not
know how to file a grievance. They said the Activity Director, or the Social Worker had never reviewed or
explained a grievance form with them.
During an interview on 02/04/2025 at 11:10 AM, the Activity Director said she does not do handle
grievances. She said the Social Worker handle grievances; she has never explained grievances or the
grievance form to the residents.
During an interview and observation on 02/04/2025 at 11:19 AM, the Social Worker said she explains the
grievance form to residents when they have an issue. She said she has never explained the grievance form
to the residents, of the resident council. She said she completes the form and forwards the completed form
to the Administrator, who is the Grievance Officer. When ask if residents could complete a grievance form
by themself and if they knew where to get a grievance form, the Social Worker said yes, and forms were
kept at both nurse's station and in the Administrator's office. When the Social Worker checked both nurse's
station, in the presence of this surveyor, she could not locate any grievances forms, at either nurse station.
When the Social Worker inquired with the Administrator, the Administrator was not able to locate a
grievance form. The Administrator said she had reviewed the grievance form with the residents at the
resident council meeting, in October 2024. It took the Administrator more than 5 minutes before she
produced a blank grievance form.
Review of the Resident Council Meeting signature log, for October 2024, revealed the Administrator's
signature was not indicated on the signature log, as a staff member in attendance.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
676092
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676092
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy at Jacksonville
810 Bellaire St.
Jacksonville, TX 75766
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Review of a document titled Resident and Family Grievances, with a revised date of 02/01/2025. Policy
Explanation and Compliance Guidelines: . #6. Information on how to file a grievance or complaint will be
available to the resident. #8. A grievance may be filed anonymously.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676092
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676092
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy at Jacksonville
810 Bellaire St.
Jacksonville, TX 75766
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure accurate assessments were completed
for 2 of 10 residents (Resident #17and Resident #54) reviewed for accuracy of assessments.
Residents Affected - Few
The facility failed to ensure Resident #17's quarterly MDS assessment dated [DATE] was not inaccurately
coded for restraint use.
The facility failed to ensure Residents #54's admission MDS assessment dated [DATE] was accurately
coded for Preadmission Screening and Resident Review (PASRR).
These failures could place residents at risk for not receiving the appropriate care and services to maintain
the highest level of well-being.
Findings included:
1.A record review of Resident #17's face sheet dated 02/12025 indicated she was a [AGE] year-old female
who admitted to the facility on [DATE]. She had diagnoses which included chronic obstructive pulmonary
disorder (a group of lung diseases that cause airflow obstruction and breathing problems), congestive heart
failure (condition where the heart muscle is weakened and cannot pump blood effectively, leading to fluid
build-up in the lungs), low back pain, and anxiety.
A record review of Resident #17's quarterly MDS dated [DATE] indicated she had a BIMS score of 14 which
indicated her cognition was intact and she was able to answer questions. The same MDS indicated
Resident #17 had a limb restraint that was being used less than once daily.
A record review of Resident #17's physician orders dated from 11/01/2024 to 02/05/2025 revealed there
was no order for a restraint during this time.
A record review of Resident #17's care plan dated 02/04/2025 did reveal any indication of restraints being
used.
An observation and interview on 02/03/2025 at 12:18 PM noted Resident #17 lying in bed. She was noted
to be alert, oriented to person, place, and time. No restraint was visualized to be in use.
During observation and interview on 02/03/2025 at 12:50 PM Resident #17was noted sitting in her recliner,
eating lunch. Resident #17 said she was able to transfer herself from her bed to recliner and back. She said
she could walk short distances without assistance but could not walk much due to shortness of breath. No
restraint was observed to be in use. Resident #17 said she knew what a restraint was, gave examples of
restraints, and said she had never had a restraint.
An observation on 02/04/2025 at 09:12 AM noted Resident #17 sitting in her recliner in her room. No
restraint was noted in use. Resident #17 said she had never had a restraint of any kind.
During an interview with the LVN B on 02/04/2025 at 09:15 AM, she said Resident #17 had never had a
restraint.
During an interview on 02/04/2025 at 09:45 AM, the MDS Nurse said Resident #17 did not require a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676092
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676092
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy at Jacksonville
810 Bellaire St.
Jacksonville, TX 75766
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
restraint. She said the facility was restraint free. When asked about the documentation of restraint use on
the quarterly MDS dated [DATE], the MDS Nurse said it was a typo error. The MDS Nurse said the facility
used the RAI Version 3.0 Manual as their guideline for completing the MDS accurately.
During an interview with the DON on 02/04/2025 at 10:12 AM, she said the facility did not have any
restraints is use. She said Resident #17 had never had a restraint and the MDS was coded incorrectly. She
said she would get with the MDS nurse and address it.
2. A review of Resident #54's face sheet for February 2025 indicated she was a [AGE] year-old female who
admitted to the facility on [DATE] with diagnoses which included major depressive disorder, anxiety
disorder, unspecified psychosis not due to a substance or known physiological condition, Dementia, and
insomnia.
A review of Resident #54's PASRR Level 1 screening dated 8/24/2020 indicated she was positive for MI.
A review of Resident #54's PASRR Evaluation dated 10/16/2020 indicated she was positive for mental
illness but did not meet the PASRR definition for mental illness for specialized services.
A review of Resident #54's admission MDS dated [DATE] Section A1500. Preadmission Screening and
Resident Review (PASRR) indicated No if resident currently considered by the state level II PASRR process
to have serious mental illness and/or intellectual disability or a related condition. Section I Active Diagnoses
under Psychiatric/Mood Disorder indicated the resident had anxiety disorder, depression.
During an interview on 02/05/2025 at 11:15 AM, the MDS Coordinator said the facility used the RAI Version
3.0 Manual as the policy for completing MDS assessments. She said Section A 1500 indicated if the
resident was positive for mental illness. She said she did not realize the Section I Active Diagnoses was
related to Section A PASRR screening documentation. She said the local authority had found residents that
did not qualify for PASRR services because they did not meet the PASRR definition for mental illness for
specialized services and thought she had to answer no because they did not qualify for services. She said
she did not know Section A had to be coded as positive for mental illness, intellectual disability, or
developmental disability even though they did not qualify for PASRR services.
During an interview on 02/05/2025 at 1:15 PM the DON said she thought the local authority made the
determination whether the resident was positive for a mental illness. She said she thought that indicated
they no longer had the mental illness instead of meeting the PASRR definition for mental illness for
specialized services. She said it was very confusing since the RAI was not clear. She said the RAI manual
was used to ascertain accuracy of the MDS, and she would check with her corporate MDS.
A review of the RAI Version 3.0 Manual indicated the following:
SECTION P: RESTRAINTS Intent: The intent of this section is to record the frequency over the 7-day
look-back period that the resident was restrained by any of the listed devices at any time during the day or
night. Assessors will evaluate whether or not a device meets the definition of a physical restraint and code
only the devices that meet the definition in the appropriate categories of Item P0100.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676092
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676092
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy at Jacksonville
810 Bellaire St.
Jacksonville, TX 75766
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
. Proper interpretation of the physical restraint definition is necessary to understand if nursing homes are
accurately assessing devices as physical restraints and meeting the federal requirement for restraint use
(see Centers for Medicare & Medicaid Services. [2007, June 22]
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676092
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676092
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy at Jacksonville
810 Bellaire St.
Jacksonville, TX 75766
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews, the facility failed to establish and maintain an infection
prevention and control program designed to provide a safe, sanitary, and comfortable environment and to
help prevent the development and transmission of communicable diseases and infections for 1 of 5
residents (Residents #139) reviewed for Enhanced Barrier Precautions.
Residents Affected - Few
LVN B failed to don (to put on) a gown prior to administering medications through Resident #139's PICC
line (A peripherally inserted central catheter, a thin flexible tube inserted into a vein in the upper arm and
threaded into a large vein near the heart.
This failure could place residents under their care at risk for the transmission of communicable diseases
and infections.
Findings included:
1.Record review of a face sheet dated 02/05/2025 indicated Resident #139 was a [AGE] year-old female
who was admitted to the facility on [DATE]. She had diagnoses which included Encephalopathy (a broad
term for any brain disease that alters brain function or structure), Sepsis (a life-threatening condition that
occurs when the body's immune system has an extreme response to an infection), pneumonia ( infection
that inflames air sacs in one or both lungs, which may filled with fluid), acute cystitis ( an inflammation of
the bladder, typically caused by a bacterial infection), hemiplegia ( a medical condition characterized by
paralysis or weakness on one side of the body), and Type II Diabetes Mellitus.
Record review of the quarterly MDS dated [DATE] noted Resident #139 had a BIMS score of 06 which
indicated the resident was severely impaired.
Record review of the Resident #139's physician orders indicated an order dated 02/01/2025 for Resident
#139 to be given Cefazolin in Sodium Chloride Intravenous Solution 2-0.9 GM/100ml - % (Cefazolin sodium
Chloride) Use 2 gram intravenously every 8 hours. Route: intravenous piggyback IVBP over 30min via PICC
line.
During an MED-PASS observation and interview on 02/04/2025 at 2:30 PM, LVN B, verified medication
order, medication name, and expiration date on the medication, prepared her intravenous piggyback (IVPB)
setup supplies, and the administering IVPB antibiotic (Abx) medication. She obtained the prescribed IVPB
Abx., performed hand hygiene, sanitized her hands, and donned a pair of gloves. LVN B did not don the
required PPE gown, that she was supposed to for the EBP. LVN B entered Resident # 139's room and
informed Resident #139 she was going to administer her IVPB Abx. medication. LVN B performed the
necessary premedication assessment, used an antiseptic alcohol wipe to cleanse the port of the main IV
line and allowed it to dry, and assessed patency of the resident's IV site for signs of infiltration or
inflammation. LVN B, ensured that all air had been removed, hung the IVPB Abx. medication connected to
the IV pump, at the correct rate to infused over 30 minutes. After leaving the resident room and returning to
the med. cart, LVN B was asked questions concerning Enhanced Barrier Precautions (EBP), she said, she
did not don the appropriate PPE (a gown), because she did not think of a PICC line being under the
category of a central line, and donning the appropriate PPE was important to reduce the risk of infection.
There was no signage to indicate outside Resident #139's door to indicate EBP were necessary. There was
no container with PPE in it outside Resident #139's room door.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676092
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676092
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy at Jacksonville
810 Bellaire St.
Jacksonville, TX 75766
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 02/04/2025 at 03:20 PM, LVN C said, she understood what EBP stood for Enhanced Barrier Precaution,
and it had to do with infection control. She said, EBP meant staffs were supposed to wear a mask, gown,
and gloves when handling catheters and wounds. When surveyor asked LVN C to review the EBP sign on a
Resident's door, LVN C read the sign aloud, saying that a gown and gloves were to be used during
high-contact resident care activities. LVN C said, the staff had received in-services on infection control and
EBP.
On 02/05/2025 at 03:30 PM, DON said, she was the Infection Preventionist for the facility. She said, she
expected the nurses to follow the facilities policies on infection control and prevention including the policies
on EBP. She said, she expected the nurses, and the staff to follow the guidelines of EBPs to reduce the risk
for transmission of infection. The DON said, the Charge Nurses reports' Enhanced Barrier Precaution
patients to the CNAs, and venders providing direct care at beginning of shifts, and upon arrival daily. The
DON said, the purpose of EBP was to reduce the risk of spreading infection. The DON said, LVN B should
have donned a gown prior to handling Resident #139 PICC line and hanging the IVPB antibiotic.
A record review of the facility's policy dated 04/1/2024 and titled Enhanced Barrier Precautions indicated
the following: The policy of this facility is to implement enhanced barrier precautions for the prevention of
transmission of multidrug-resistant organisms. The initiation of Enhanced Barrier Precautions will be
obtained for residents with any of the following: Wounds (e.g., chronic wounds such as pressure ulcers,
diabetic foot ulcers, unhealed surgical wounds, and chronic venous stasis ulcers), and/or indwelling medical
devices (e.g., central lines, urinary catheters, feeding tubes, tracheostomy/ventilator tubes).
A record review of the facility's policy dated 2001 MED-PASS, revised July 2014, title Policies and
Practices- Infection Control indicated the following: The facility's infection control policies and practices are
intended to facilitate, maintain a safe, sanitary, comfortable environment, help prevent, and manage
transmission of diseases and infections. The objectives are to establish guidelines for implementing
Isolation Precautions, availability and accessibility of supplies and equipment necessary for Standard and
Transmission -Based Precautions.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676092
If continuation sheet
Page 7 of 7