F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure that all alleged violations involving abuse, neglect,
exploitation, or mistreatment, including injuries of unknown source and misappropriation of resident
property, are reported immediately for 1 of 4 residents (Resident #1) reviewed for reporting, in that:
The facility failed to report the allegation of neglect for Resident #1 to the State Agency within required
reporting timeframes.
This failure could place residents at risk ongoing abuse or neglect.
Findings included:
Review of Resident #1's face sheet dated 05/13/2025 revealed an [AGE] year-old female admitted to the
facility on [DATE] with a readmission on [DATE]. Admitting diagnosis of other fracture of lower end of the left
femur, subsequent encounter for closed fracture with routine Healing (bone breaks, but there is no break in
the skin over the injury; cast change or removal of external or internal fixation device, medication
adjustment, other aftercare, and follow-up injury treatment); unspecified dementia mild, with other
behavioral disturbances (dementia that doesn't fit into a specific type by has a mild severity and presents
with other behavioral issues); and essential (primary) hypertension (high blood pressure where the
underlying cause is unknown).
Record review of Resident #1's Annual MDS (Minimum Data Sheet) dated 04/12/2025 revealed Resident
#1 BIMS (Brief Interview for Mental Status) score was noted to be 02/15 indicating severe cognitive
impairment. Resident #1 required total assistance with all ADL care including bed mobility and transfers.
Record review of Resident #1's progress notes revealed the following:
* 01/09/2025 revealed Resident #1 c/o pain on the left knee to LVN A and upon assessment the knee looks
swollen. 2 Tylenol 325 mg administered for pain, vital signs taken, physician was notified and gave an order
for x-ray on the left knee. Order updated in the system and waiting for the technician. DON and ADON were
notified.
*01/10/2025 results of x-ray received and sent to NP for review. Orders given for Resident #1 to be
transferred to hospital for further evaluation.
*01/15/2025, Resident #1 returned to facility from hospital with diagnosis of unspecified fracture
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
676098
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676098
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Plaza at Richardson
1301 Richardson Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
of head of left femur with unremovable dressing, following a surgery.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #1's x-ray results taken on 01/10/2025 of the left knee by [company] in-house at
the facility revealed a chronic fracture of distal femur (a fracture of the lower part of the thigh bone that has
not healed properly or is failing to heal after a significant period of time).
Residents Affected - Some
Record Review of Resident #1's x-ray results taken on 01/10/2025 of the left hip, left knee and left femur by
[name] Hospital revealed acute oblique distal left femoral diaphyseal fracture with extension to patellar
articulating surface (the patient has a new broken bone in the thigh which runs at an angle across the bone,
located near the end of the femur, in the main shaft of the femur, and extends into the knee joint). Surgical
procedure that was performed was a ORIF (Open Reduction and Internal Fixation) of left femur (surgical
procedure used to repair a broken femur (thigh bone), specifically in the left leg).
On 05/13/2025 at 3:45 pm interview with DON revealed when Resident #1 complained to nurse about her
knee hurting, the facility contacted the physician and obtained orders to complete an x-ray. Resident #1 was
sent to hospital for an evaluation. DON revealed the x-ray report states it was due to her age and
Osteopenia. The fracture of her left femur was chronic, not acute. DON revealed that this was why the
incident was not reported to the state.
On 05/13/2025 at 4:00 pm interview with ADM revealed that he did not complete the Provider Investigation
Report due to the changes in the Long-Term Care Provider Letter dated 08/29/2024 r/t reporting incidents.
ADM revealed Resident #1 was diagnosed with an acute fracture of the femur which could be noted as an
old fracture that had not healed. ADM referred to the statement in the letter and stated : A NF is not
required to report to CII: o serious bodily injury or other injury that is NOT suspicious or of unknown source
and that is NOT related to abuse; serious bodily injury or other injury that is NOT suspicious or of unknown
source and that is NOT related to neglect, exploitation, or mistreatment.
Record review of the facility's Abuse policy revised 03/29/2018 revealed in part: Facility Employees
must report allegations of abuse, neglect, exploitation, mistreatment of residents, misappropriation
of resident property or injury of unknown source to the facility administrator. The facility administrator
or designee will report to HHSC all incidents that meet the criteria of Provider Letter 19-17 dated
07/10/19. If the allegations involve abuse or result in serious bodily injury, the report is to be made
within 2 hours of the allegation. If the allegation does not involve abuse or serious bodily injury, the
report must be made within 24 hours of the allegation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676098
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676098
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Plaza at Richardson
1301 Richardson Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Review of Provider Letter PL 2024 - 14, issued 08/29/2024, revealed, .required reporting
Level of Harm - Minimal harm
or potential for actual harm
timeframes .neglect, exploitation, or mistreatment, including injuries of unknown source and
misappropriation of resident property, that results in serious bodily injury .immediately, but not
Residents Affected - Some
later than two hours after the incident occurs or is suspected. An incident that does not result in serious
bodily injury but involves .neglect, exploitation, a missing resident, misappropriation of resident
property, drug theft, fire, emergency situations that pose a threat to resident health and safety, a death
under unusual circumstances, and communicable disease situation that pose a threat to resident health
and safety.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676098
If continuation sheet
Page 3 of 3