F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews, and record review the facility failed to ensure, in accordance with accepted
professional standards and practices, medical records were maintained on each resident that were
complete, accurately documented, readily accessible, and systematically organized for 1 of 5 residents
(Resident #1) reviewed for resident records. The facility failed to ensure physician orders for Resident #1's
X-ray were entered on the porta on 01-16-2026. This failure could place residents at risk for incorrect
treatment decisions, evaluation, and treatment plans compromising patient safety due to insufficient
information records.Findings Included:Record review of Resident #1's admission record, dated 01-28-2026,
revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Her diagnoses included
Dementia (Condition which involves memory loss, affecting thinking, and social abilities which interfere with
their daily lives) and, Repeated Falls and Depression (a mood disorder that causes a persistent feeling of
sadness and loss of interest).Record review of Resident #1's quarterly MDS assessment, dated
12-17-2025, reflected Resident #1 had a BIMS of 03, which indicated the resident had severe problems
with thinking and memory. The document reflected that she used a walker for mobility, and she was
independent regarding eating and toileting.Record review of Resident #1 care plan, dated 12-23-2025,
reflected the resident had a behavior problem related to dementia. Her behavior was to hoard napkins, food
and spoons. Interventions included anticipating and meeting the residents' needs. Interventions which
included the activity director would encourage and remind Resident # 1 of current activities.Record review
of Resident # 1's Progress Notes dated 01/16/2026 at 8:15 PM reflected. LVN A documented a note as late
entry, NP orders received for lidocaine 4% pain patch to back and X-ray left rib area times 3 views. Record
review of Resident #1's order summary on 01-28-2026 reflected Chest X-ray order was entered into PCC
on 01/18/2026 at 7:30 a.m.During an interview with LVN A on 01/28/2026 at 10:01 a.m., LVN A stated, after
I assessed [Resident # 1], I called the doctor to report [Resident # 1's] condition and I received verbal
orders from PA that included a chest X-ray and 4% lidocaine patch. She stated she put the orders in PCC
under the Doctors' orders tab. LVN A stated it was her responsibility to enter the orders for the X-ray into the
portal immediately upon receiving the orders. LVN A stated she forgot to put the orders into the portal and
that caused the resident to not get the chest Xray stat. During an interview on 01/28/2026 at 12:02 p.m.,
reflected, ADON B worked on Sunday, 01/25/2026 at 6:00 a.m. and she reviewed the facility's 24-hour
report. She stated on the 24-hour report there was a record of the incident with Resident # 1, and the
record included orders for an X-ray of the residents' ribs. ADON B checked the portal and Resident # 1's
name was not on the portal for an X-ray order. ADON B then, I ordered the X-ray Stat. ADON B ordered the
X-ray before 12:00 p.m. on 01/18/2026 with the expectation that the mobile X-ray service would arrive at the
facility within 4-6 hours. ADON B stated, she returned to work on Monday 01/19/2026 at 6:00 a.m. and I
found the X-ray team was
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
676117
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676117
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bertram Nursing and Rehabilitation
540 E State Hwy 29
Bertram, TX 78605
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
just performing the ordered X-ray for Resident # 1. ADON B stated the X-ray technician told her they arrived
at the facility on 01/18/2026, but the machine was not working so they could not do the rib X-ray at that
time, and the X-Ray was performed on 01/29/2026. ADON stated the X-ray report results were received on
01/19/2026 at 1:28 p.m. indicated a hairline fracture to the left 5th rib. The ADON notified the Doctor who
ordered Tylenol, Extra Strength, 500mg 1 time per 8 hours. ADON was asked why the staff did not use an
alternative service or send Resident # 1 to the hospital immediately when the X-rays were done on
01/18/2026. ADON B stated the residents' pain was being managed by the lidocaine patch and Tylenol.
ADON B stated rib fracture diagnosis was addressed through pain management and no other therapies
would have been available for this type of injury.Interview on 01/28/2026 at 3:25 p.m., revealed the RN C
was the Infection Control Nurse for the facility and among her other duties she was responsible for entering
lab and X-ray results into the patient charts. The RN stated, when X-rays were ordered stat, the expectation
was that it would be done within 4 hours. The RN stated, if the x-ray could not be done stat, the staff would
assess the residents pain level to determine if there was a need to call the doctor for orders to send the
resident to the hospital.Interview on 01/28/2026 at 3:06 p.m., revealed the NP visited the facility 1 time per
week. The NP stated she was familiar with Resident # 1, and she recalled receiving a call from LVN A on
01/16/2026 with a report that Resident # 1 had pain in her ribs. The NP stated, I ordered the X-ray stat,
because it was Friday and there are less X-ray Technicians working on the weekends. The NP stated ‘stat'
meant it should be done between 6-12 hours from when it was ordered. The NP stated, he was not notified
that the X-ray was not done on Friday ( 01/16/2026). The NP stated, I she would only get a report if
something was wrong such as a fracture and didn't get a call about this. The NP visited the facility on
01/22/2026 and she observed the resident was up and walking around in the dining room and back to her
room. The NP stated her observations made her have no concerns for Resident # 1. The NP stated, with a
rib fracture there was no treatment other than pain management. If the X-ray report had come in sooner,
there would not have been any other treatments available. The NP stated if the resident was in greater pain
she would have recommended, she go to the hospital but, that was not warranted for Resident # 1.During
an interview on 01/28/2026 at 11:00 a.m., it was revealed the DON was notified by the ADON on 1/18/2026
the X-ray for Resident # 1 had not been ordered using the online portal and the order would be put into the
portal immediately. DON stated it was her expectation that staff would immediately submit orders for
X-Rays onto the portal. DON stated there were no treatments other than pain management that could have
been implemented for the diagnosis of a fractured rib. DON stated, Resident #1 was being treated
medically for pain since prior to the diagnosis. Record review of the facility's policy titled, Medication Orders
revised 2014, reflected .2. A current list of orders must be maintained in the clinical record of each resident.
3. Orders must be written and maintained in chronological order .6. Treatment orders - When recording
treatment orders, specify the treatment, frequency, and duration of the treatment .
Event ID:
Facility ID:
676117
If continuation sheet
Page 2 of 2