F 0565
Honor the resident's right to organize and participate in resident/family groups in the facility.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews and record reviews, the facility failed to consider the views of the resident or family
group and act promptly upon the grievances and recommendations of such groups concerning issues of
resident care and life in the facility or to demonstrate their response and rationale for such response for 1 of
1 resident council reviewed.The facility failed to follow up on concerns and requests expressed in resident
council meetings from July 2025 through November 2025. This failure placed residents at risk of not having
their preferences honored.Review of Resident Council minutes from 07/05/2025 to 12/09/2025 reflected the
following Resident council grievances did not have a facility's responses: *7/05/ 2025 minutes reflected:
Nursing review concerns: When getting showers, beds still not getting stripped. When answering call lights
aides come & leave without helping, not putting call lights in reach.It was reported residents did not receive
scheduled showers. Staff completed showers at their convenience, and residents had to ask for showers.
Fresh water not provided regularly, maybe once a day Snacks are still not provided. Beds are being left
unmade, preventing taking naps & getting rest. Residents are making own beds.Staff have been observed
using personal cell phones while on duty, while seated behind the nurses station and while feeding
residents. Nutrition Services review concerns: Are you receiving the correct meal ordered? Hardly ever
matches the main menu. Meal tickets are still coming out blank. Residents are not getting the meal of the
month. Maintenance *8/12/2025 minutes reflected: Nursing review concerns: Disinfect between
showersStaff observed on their personal cell phones while working. Nutrition Services review
concerns:Meals have not been served on time and have been cold.Meal portions are too small. *9/9/2025
minutes reflected: Nursing review concerns: Residents from St one voiced concerns of shower chairs and
showers being disinfected after showers.Scheduled showers not received for ST one residents.Fresh water
was only received once in the morning, not refreshed throughout the day. Making their own beds, bed
sheets not being changed.Evening snacks not being received on hall ST one. Nutrition Services review
concerns: Coffee machine running out and would like coffee after hours. Cleaning in the dining room while
they are still eating. Maintenance:Showers on the 400 hall did not have hot water; and a resident said it was
high priority. *10/14/2025 minutes reflected: Nursing review concerns: Evening snacks not received, we
must A solution. Beds are still not being made. Nutrition Services review concerns:Once or twice a week,
the meal has not matched the menu.Did not receive meal of the month; the dietary manager stopped
listening to them. *11/14/2025 minutes reflected: Nursing review concerns: Take time to dry residents' hair
and do hair. Aides wearing ear buds around residents and talking their personal business in their presence.
Not cleaning showers between residents. Maintenance: Sinks on 300 water don't get hot *12/09/2025
minutes reflected: Nursing review concerns: No one is rounding every 2 hours. Some aides are not
residents for showers. Not giving fresh water. During a confidential group interview meeting on 12/17/2025
at 2:00 PM, 6 anonymous residents stated the AD helps to document the minutes for each monthly
Resident Council meeting. They all stated when there is a concern, they address it
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
676123
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676123
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fairfield Nursing & Rehabilitation Center
420 Moody St
Fairfield, TX 75840
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0565
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
in the Resident Council meeting monthly, but the concerns are not being addressed. They all stated they
were not aware of any method by which the facility management provided resolutions to the concerns that
came up in the resident council minutes. They all stated most of the complaints were about the menu, staff
on cell phones, bed linen changes, and the maintenance of the showers. They stated they have discussed
the meal of the month in several monthly meetings. They all stated that they discuss their resident rights
during meetings, but feel they are not being taken seriously. They stated they had never seen any kind of
written paper or grievance form that reflected their concerns and requests during resident council or
explained any resolution. Some stated their concerns appear to be ignored. In an interview conducted
12/18/2025 at 10:09 AM, the ADM stated she and the Social Worker were the Grievance Officials for the
facility. In an interview conducted 12/18/2025 at 1:11 PM, the AD stated she has worked at the facility for
three years. She reported that designated residents take their own minutes during Resident Council
meetings, while she maintained the official set of minutes. She stated that she takes the residents'
concerns and complaints to each department head and communicates this information, typically the
morning after the meeting. She explained that some departments conduct in-services and notify her that
they have done so; however, they do not provide her with copies of the in-service documentation. The AD
stated that information was relayed back to residents once departments provide updates to her, and she
communicated this information at the next Resident Council meeting. She also reported that she has
personally invited department heads to attend meetings to speak directly with residents. The AD stated that
department heads request the concerns and complaints from Resident Council meetings and then take
responsibility for correcting them. The AD said she never filled out a grievance sheet and she said she was
not aware she needed to fill out a grievance sheet. The AD stated that approximately two months ago, the
Administrator informed her that some items documented in the meeting minutes may constitute grievances
and asked how those grievances were being handled and whether they were forwarded to the Social
Worker. The AD stated she informed the Administrator that she had not been trained to identify or process
concerns as grievances and had been told that Resident Council meetings were residents' private meetings
and that concerns were to be shared with department heads. The AD stated she provided copies of the
Resident Council minutes to the Social Worker. The Activity Director stated that when residents do not see
their concerns addressed, it may cause them to feel unimportant, not cared for, or that their needs are not
being met, or prioritized. She stated this may result in residents feeling more tense and angry. In an
interview conducted 12/18/2025 at 2:02 PM, SW stated she has been employed at the facility for three
years, as of December. She stated she was the designated contact for grievances. She reported that
concerns and complaints from Resident Council meetings are forwarded to the Administrator. She stated
she does not resolve those concerns. The Social Worker stated that minutes from Resident Council
meetings are not provided to her and that she has never resolved any issues originating from Resident
Council meetings. She stated that the potential impact on residents who do not feel their voices are heard
may be upsetting and may cause them to feel as though they do not have a voice. She stated that some
residents may withdraw, feel defeated, and choose not to speak up again, which defeats the purpose of the
Resident Council process. The Social Worker stated that the previous Administrator handled concerns from
Resident Council meetings. In an interview conducted 12/18/2025 at 2:12 PM, ADM stated she was the
facility's designated grievance official, along with the Social Worker. She stated that copies of Resident
Council meeting concerns are provided to all department heads and that each department was responsible
for their area. The ADM stated she had just become aware that the Social Worker was not receiving copies
of the Resident Council meeting notes. She stated this process
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676123
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676123
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fairfield Nursing & Rehabilitation Center
420 Moody St
Fairfield, TX 75840
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0565
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
would be corrected. The Administrator further stated that documentation of Resident Council meetings
would be made more specific. The ADM stated she expected immediate communication from the AD
regarding concerns or complaints raised during Resident Council meetings so the concerns can be
addressed through the interdisciplinary team process. She stated that some concerns raised during
Resident Council meetings constitute valid complaints. The ADM stated the potential harm was that
residents may feel their concerns are not as important to facility staff as they are to the residents. She
further stated that corrective training would be provided regarding the process of addressing Resident
Council concerns. Review of the facility grievances dated 7/08/2025-11/25/2025 did not reflect any of the
concerns/complaints mentioned in Resident Council. Review of facility policy on 12/18/2025, titled Resident
Advisory Council reflected the following: 8.The health care center listens and seriously attempts, to the
extent practicable, to accommodate all Resident Advisory Council recommendations and respond to the
Resident Advisory Council in writing of facility action taken. 10. Minutes of Resident Advisory Council
meetings are: A. Written to maintain as much confidentiality as possible. B. Reflect feedback/ response of
the facility to concerns or recommendations. Review of facility policy on 12/18/2025 titled Resident Rights
reflected the following: The resident has a right to a dignified existence, self-determination, and
communication with and access to persons and services inside and outside the facility, including those
specified in this policy.Self-determination- The resident has the right to, and the facility must promote and
facilitate resident self-determination throughsupport of resident choice.5. The resident has a right to
organize and participate in resident groups in the facility. c. The facility must provide a designated staff
person who is approved by the resident or family group and the facility and who is responsible for providing
assistance and responding to written requests that result from group meetings. d. The facility must consider
the views of a resident or family group and act promptly upon the grievances and recommendations of such
groups concerning issues of resident care and life in the facility.i. The facility must be able to demonstrate
their response and rationale for such response.
Event ID:
Facility ID:
676123
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676123
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fairfield Nursing & Rehabilitation Center
420 Moody St
Fairfield, TX 75840
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, interviews, and record reviews, the facility failed to properly store, prepare, and
distribute food under sanitary conditions in accordance with standards for food service safety for 1 of 1
kitchen. 1. The facility failed to ensure Dietary Aide A wore proper hair restraint when holding clean plates in
the dishwashing room.2. The facility failed to ensure the Dietary Manager wore a beard guard when
standing next to the food prep table. 3. The facility failed to ensure Dietary Aide A sanitized his hands prior
to donning gloves after touching his clothes.Findings include: Observations on 12/16/2025 at 9:05 AM,
Dietary Aide A was wearing a baseball cap when he was holding clean plates in the dishwasher room in
the kitchen. He had approximately 12 inches of hair in a ponytail not covered by the baseball cap. Interview
on 12/16/2025 at 9:09 AM, Dietary Aide A stated he was informed by the Dietary Manager to cover his
ponytail with a hair net. He stated he forgot, and he was expected to have all of his hair covered when in the
kitchen. Dietary Aide A stated there was a possibility a resident may become ill with stomach issues such
as vomiting, if a resident swallowed hair. He stated food was placed on the clean plate and the hair may get
into the food. Dietary Aide A stated he had been in-serviced on wearing hair nets and ensuring all of his
hair was covered when he wore a baseball cap. He did not recall the date and time of the in-service.
Observation on 12/16/2025 at 9:15 AM, Dietary Manager was standing near food prep area, and he was
not wearing a beard guard. He had facial hair approximately 10 inches around his chin. Interview on
12/16/2025 at 9:18 AM, Dietary Manager stated he was not wearing a beard guard. He stated there was a
potential hair may fall from his face onto the food prep table or any clean dishes. He stated if there was hair
on the food preparation table there was a potential hair may transfer to a resident plate of food. He stated
he had gone through training about wearing hair nets and beard guards. Dietary Manager stated hair was
considered contaminated and he was expected to wear a beard guard when in the kitchen. He did not recall
the date of the training. Dietary Manager stated the Dietary Aide A was expected to wear hair net over his
ponytail. He stated Dietary Aide A was allowed to wear a baseball cap; however, all of his hair was
expected to be covered. He stated a resident may become physically ill with stomach issues such as
nausea or vomiting if dietary staff did not wear a beard guard or hair net in the kitchen and hair fell on food
or dishes. Dietary Manager stated he was responsible for monitoring the dietary staff and all aspects of the
kitchen. Observation on 12/17/2025 at 10:40 AM Dietary Aide A was walking to the dishwashing room to
obtain a clear container from a shelf. He touched right side of his shirt with his middle, ring and forefinger
on his right hand when he was exiting the dishwashing room and entering the kitchen area. Dietary Aide A
also touched the right side of his pants with all fingers on his right hand when he placed the clear container
on the food prep table. Dietary Aide moved from on food prep table to another food prep table and obtained
a large can of apple jelly. He placed this large can of apple jelly beside the clear container. Dietary Aide A
obtained gloves and used his fingers on his right hand and touched the fourchettes on the left and right
glove as he pulled the gloves from the glove box. He donned the gloves on both hands and did not sanitize
or wash his hands. Dietary Aide A returned to the food preparation table and began placing apple jelly in
plastic small souffle cups. His middle finger and forefinger on his right hand touched inside 3 of the cups as
he was placing the apple jelling into the cups. Interview on 12/17/2025 at 10:50 AM Dietary Aide A stated
he did not sanitize or wash his hands as he touched the gloves and placed the gloves on his hands. He
stated he did touch his shirt and probably touched his pants. Dietary Aide stated clothes were considered
contaminated. He stated his fingers on his right hand did touch inside the cups as he poured the apple jelly
into
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676123
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676123
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fairfield Nursing & Rehabilitation Center
420 Moody St
Fairfield, TX 75840
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
the cups. He stated the apple jelly and cups was considered contaminated. Dietary Aide A stated he would
discard the contaminated jelly. Dietary Aide A stated if a resident ate the jelly there was a possibility a
resident may become ill with some type of stomach issues such as diarrhea from the apple jelly being
contaminated. He stated he was expected to wash his hands prior to placing gloves on his hands. He stated
the gloves was contaminated. Dietary Aide A stated he had been in-service on hand hygiene but did not
recall the date of the in-service. He stated he learned during the in-service to always wash his hands prior
to placing gloves on his hands, in between tasks and if he touched anything considered contaminated.
Interview on 12/18/2025 at 10:15 AM Dietary Manager stated all staff was expected to wash their hands
when they enter the kitchen. He stated all dietary staff was expected to wash their hands when they change
tasks, touch anything considered contaminated, and prior to donning gloves. He stated Dietary Aide A did
not follow the facility protocol of hand hygiene. He stated the Dietary Aide A was expected to wash hands
after touching his shirt and pants. Dietary Manager stated Dietary Aide A did contaminate the apple jelly in
the cups. He stated the few cups he touched with his contaminated gloves was discarded. Dietary Manager
stated he had in-service staff on hand hygiene, and he did not recall the date or time. He stated he was
responsible for overseeing all aspects of the kitchen and the dietary staff. Interview on 12/18/2025 at 11:15
AM The Administrator stated all dietary staff was expected to wear a beard guard and hair net when in the
kitchen. She stated there was a potential hair that may fall into food or onto clean plates. The Administrator
stated if hair was in residents' food or on a plate served to a resident, there was a potential that the resident
may ingest the hair and according to what type of bacteria was on the hair a resident may become ill with
some type of foodborne illness such as vomiting or diarrhea. She stated all staff was to wash hands prior to
donning gloves. The Administrator stated clothes was considered contaminated and dietary staff was
expected to wash hands prior to touching anything contaminated. She stated the Dietary Manger was
responsible for overseeing the dietary department and she was responsible for supervising the Dietary
Manager. Review of Facility's Inservice on hand hygiene, dated 12/06/2025, reflected the Infection Control
Policy was reviewed with staff and Dietary Aide A was in attendance and the Dietary Manager was the
instructor of the in-service. Requested Facility's Inservice on 12/18/2025 at 10:15 AM from the Dietary
Manager and this was not provided at time of exit. Review of Facility's Infection Control Policy for Dietary
Staff, dated 2012, reflected We will ensure that all employees practice infection control in the Food and
Nutrition Services Department, and maintain sanitary food preparation. All dietary service employees will
follow infection control policies as established and approved by the Infection Control
committee.Procedure:1. Clean hair is required. It is to be covered with an effective hair restraint. Facial hair
is to be closely trimmed and is to be covered with a hair restraint.2. Careful hand washing by personnel will
be done in the following situations:a. Prior to entering the work area and reporting to the workstation.b.
Between handling dirty dishes, boxes or equipment and handling clean food or utensils.c. Between handling
of cooked and uncooked food.d. After each instance of coughing, sneezing, touching face and/or hair.
Review of the Facility's Protocol for Hand Hygiene is from the Texas Food Establishment Rules, not dated,
reflected S228.38. Hands and Arms.(a) Clean Condition. Food employees shall keep their hands and
exposed portions oftheir arms clean.(b) Cleaning Procedure.(1) except as specified in subsection (d) of this
section, food employees shallclean their hands and exposed portions of their arms, including surrogate
prosthetic devices forhands or arms for at least 20 seconds, using a cleaning compound in a handwashing
sink that isequipped as specified under S228.146 and S228.175.(2) food employees shall use the following
cleaning procedure in the order statedto clean their hands and exposed portions of their
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676123
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676123
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fairfield Nursing & Rehabilitation Center
420 Moody St
Fairfield, TX 75840
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
arms, including surrogate prosthetic devicesfor hands and arms:(A) rinse under clean, running warm
water.(B) apply an amount of cleaning compound recommended by the cleaningcompound
manufacturer.(C) rub together vigorously for at least 10 to 15 seconds while:(i) paying particular attention to
removing soil from underneath thefingernails during the cleaning procedure,and(ii) creating friction on the
surfaces of the hands and arms orsurrogate prosthetic devices for hands and arms, fingertips, and areas
between the fingers.(D) thoroughly rinse under clean, running warm water.and(E) immediately follow the
cleaning procedure with thorough drying usinga method as specified under S228.175(c). S228.38 (b)(3)
S228.38 (d)(9)(3) to avoid re-contaminating their hands or surrogate prosthetic devices, foodemployees
may use disposable paper towels or similar clean barriers when touching surfacessuch as manually
operated faucet handles on a handwashing sink or the handle of a restroomdoor.(4) if approved and
capable of removing the types of soils encountered in the foodoperations involved, an automatic
handwashing facility may be used by food employees to cleantheir hands or surrogate prosthetic
devices.(c) Special Handwash Procedures. Employees not utilizing suitable utensils or single usegloves
when handling ready-to-eat foods shall wash hands using the cleaning proceduresspecified in subsection
(b)(2) of this section and follow the approved procedures specified inS228.65(a)(5) of this title.(d) When to
Wash. Food employees shall clean their hands and exposed portions of theirarms as specified under
subsection (b) immediately before engaging in food preparationincluding working with exposed food, clean
equipment and utensils, and unwrapped single serviceand single-use articlesand:(1) after touching bare
human body parts other than clean hands and clean,exposed portions of arms.(2) after using the toilet
room.(3) after caring for or handling service animals or aquatic animals as specified inS228.44(2);(4)
except as specified in S228.42(b) after coughing, sneezing, using ahandkerchief or disposable tissue, using
tobacco, eating, or drinking.(5) after handling soiled equipment or utensils.(6) during food preparation, as
often as necessary to remove soil andcontamination and to prevent cross contamination when changing
tasks.(7) when switching between working with raw food and working with ready-to-eatfood.(8) before
donning gloves to initiate a task that involves working with food.and(9) after engaging in other activities that
contaminate the hands.
Event ID:
Facility ID:
676123
If continuation sheet
Page 6 of 6