F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to provide treatment and care to
residents in accordance with professional standards of practice, the comprehensive person-centered care
plan and the residents' choices for one of 11 residents (Resident #1) reviewed for quality of care.
Residents Affected - Few
CNA L failed to ensure Resident #1 had catheter care on 08/20/2024 resulting in Resident #1's suprapubic
catheter leak to go undetected, resulting in Resident #1 being left in a saturated brief and in a bed with
urine satured bed linens.
The noncompliance was found to be Past Non-Compliance (PNC). The noncompliance began on
08/20/2024 and ended on 08/21/2024 The facility corrected the noncompliance before the investigation
began.
This deficient practice could result in residents not receiving the necessary care to maintain optimum health
and place them at risk of skin breakdown.
Findings included:
Record review of Resident #1's clinical record revealed a 69 -year-old male admitted to the facility originally
on 08/04/22 with diagnoses to include MULTIPLE SCLEROSIS, ANXIETY DISORDER, UNSPECIFIED,
BENIGN PROSTATIC HYPERPLASIA WITH LOWER URINARY TRACT
SYMPTOMS, VOLVULUS, IMMOBILITY SYNDROME (PARAPLEGIC), MUSCLE WASTING AND
ATROPHY, NOT ELSEWHERE
CLASSIFIED, UNSPECIFIED SITE, MUSCLE WEAKNESS (GENERALIZED), OTHER MALAISE,
NEUROMUSCULAR
DYSFUNCTION OF BLADDER, UNSPECIFIED, VITAMIN D DEFICIENCY, UNSPECIFIED, CHRONIC
IDIOPATHIC CONSTIPATION.
, HEMIPLEGIA, UNSPECIFIED AFFECTING RIGHT DOMINANT SIDE, CHRONIC PAIN SYNDROME,
MODERATE PROTEINCALORIE
MALNUTRITION, CONTRACTURE, RIGHT WRIST, DEPRESSION, UNSPECIFIED, and PARAPLEGIA,
UNSPECIFIED.
Record review of Resident #1's clinical record revealed a 14-day MDS completed on 08/04/24 with a BIMS
score of 13 indicating he was cognitively intact and a functional status of requiring two-person assistance
with all activities. Section H-Bladder and Bowel H0100 A. Indwelling Catheter-Resident #1 was marked yes.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
676157
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676157
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ussery Roan Texas State Veterans Home
1020 Tascosa Rd
Amarillo, TX 79124
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Record review of Resident #1's clinical record revealed a care plan with the following:
Level of Harm - Minimal harm
or potential for actual harm
Problem: I am incontinent of bowel and r/t Multiple Sclerosis with loss of peritoneal tone and muscle control.
I will remain free from skin breakdown due to incontinence. breakdown, if I am not cleaned properly and
regularly. Related To: MS. Check me during rounds and as required for incontinence. Provide peri care with
each incontinent episode. Change clothing PRN after incontinent episode. Revised on 9/03/24 observe skin
while providing peri care and report signs of breakdown to the Nurse.
Residents Affected - Few
Record review of Resident #1's clinical record revealed Active Orders with start dates from 5/21/24,
6/29/24. There were orders for catheter care, monitoring, or maintenance. Suprapubic Catheter 24Fr 10cc,
change monthly and PRN every 1 hours as needed.
Record review of Resident #1's Progress Note on 09/13/24 at 9:22 am revealed his foley was leaking
around the insertion site. The foley was changed using sterile technique.
During an observation on 09/12/24 at 9:19 AM, Resident #1 was in bed sleeping. A urinary catheter was
noted hanging from the side of Resident #1's bed in a privacy bag.
Observations and Interviews revealed sampled resident were clean and dry.
During an observation on 09/13/24 am, Resident #1 was lying in bed watching TV. CNA G checked resident
#1s catheter to ensure it was not leaking.
During an interview on 09/12/24 at 11:43 AM, the DON stated a resident with a catheter should have orders
for the catheter. Yes, they should have an order for a catheter and the care. The DON said the alleged CNA
L on 08/20/2024 did not check Resident #1 during her rounds that morning. Resident 1 was found with a
saturated brief and bed linens. The DON said the CNA L was terminated.
During an interview on 09/12/24 at 3:30 pm, ADM stated CNA L did not do her job on 8/20/24 and was
suspended due to pending investigation and then was terminated on 8/30/2024.
During an interview on 09/12/24 at 9:23 am, RN B she said she completed a full skin assessment Resident
#1 on 8/20/2024 after the CNAs finished cleaning him up. RN B stated the skin assessment did not reveal
any skin breakdown and that Resident #1's skin was clear. RN B stated that there were multiple areas of
blanchable redness with no skin breakdown.
During an interview on 9/13/24 at 9:51 am, CNA I stated that when she was passing meal trays on 8/21/24
around 11:30 am, she found Resident #1 soaking in urine in his bed. CNA I stated she reported the incident
to the nurse. CNA I stated the nurse assessed the resident after they cleaned him up.
Record review of the facility's Provider Investigation Report revealed the following. The Provider
Investigation Report was completed and signed on 8/26/24. The facility's investigation revealed that CNA L
failed to check on Resident #1 in the morning of 8/20/24, resulting in Resident #1 being left unattended for
an extended period of time. When assessed by RN B, Resident #1 was noted to have a large urine stain
under him on the bottom sheet. RN B assessed Resident #1's suprapubic catheter and found it to be
leaking. A skin assessment performed by RN B noted multiple areas of blanchable redness, no open areas.
The Provider Investigation Report further documented that CNA L was immediately suspended pending the
outcome of the investigation. The Provider Investigation Report documented this interview with CNA L by
Admin: 8/20/24 2:15pm {Admin} met with {CNA L} related to an alleged
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676157
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676157
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ussery Roan Texas State Veterans Home
1020 Tascosa Rd
Amarillo, TX 79124
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
abuse/neglect allegation .{Adm} asked {CNA L} if she had checked on Resident #1 this morning. {CNA L}
replied that she did not go into Resident #1's room as she got busy
Record review of Resident #1's nursing progress notes dated 8/20/24 at 12:44pm by RN B revealed, This
nurse assessed resident head to toe after report of not being changed .
Residents Affected - Few
Record review of facility provided in-service titled Resident Rights-Abuse/Neglect, Rounding, Catheter Care
conducted on 8/21/24 revealed the facility's abuse/neglect policies were reviewed.
Record review of the facility provided policy titled, Resident Rights undated, revealed the following:
Right of the Elderly.
b. An elderly individual has the right to be treated with dignity and respect .
2. has the right to be free from abuse, neglect .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676157
If continuation sheet
Page 3 of 3