F 0602
Protect each resident from the wrongful use of the resident's belongings or money.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to ensure the resident has the right to be free from abuse,
neglect, misappropriation of resident property, and exploitation for one (Resident #3) of four resident
reviewed for misappropriation.
Residents Affected - Few
The facility failed to ensure Resident #3 was free from exploitation when Resident #3 reported that $611.00
was taken from her.
This failure could place the residents at risk of unresolved and unreported allegations of misappropriation.
Findings included:
Record review of Resident #3 face sheet dated 04/30/2025 revealed a [AGE] year-old female readmitted to
the facility on [DATE] with an initial admission on [DATE]. Resident #3 discharged from facility on
01/10/2025. Resident #3's Diagnosis included Atherosclerosis of Native Arteries of Other Extremities with
Ulceration (a form of peripheral arterial disease (PAD), which affects the blood supply to the limbs); Type 2
Diabetes Mellitus without Complications (the blood sugar levels are being managed effectively, and there
are no signs of damage to the body's organs or systems like heart, kidneys, eyes, or feet); Essential
(Primary) Hypertension (high blood pressure where the cause is unknown).
Record review of Resident #3's discharge MDS dated [DATE] noted BIMS Score to be 14/15 with memory
intact.
In an interview on 04/30/2025 at 11:45 am Resident #3 revealed when she was residing at the facility, MA A
befriended her and wrote down her personal phone number she provided her. Resident #3 had
conversations with MA A wanting to move out to her own apartment. In January, Resident #3 revealed she
moved to an assisted living. Resident #3 received a call from MA A the beginning of February 2025 telling
her she was going to rent an apartment for Resident #3 and MA A'a family member to live in. MA A spoke
to Resident #3 over the phone from her job while MA A's family member drove her to the bank and had her
withdraw $611.00 for the apartment. Resident #3 had MA A's family member sign a paper stating the
$611.00 was for the deposit for the apartment, and then she handed over the money. On 03/05/2025, MA A
contacted her saying the apartment fell through because the MA A had an eviction and could not rent the
apartment. On 03/11/2025, she messaged MA A to return her money and did not hear back from her until
03/16/2025. MA A messaged Resident #3 back saying she was sorry, but the previous apartment that
refused her application deposited the money and she could not get the money back yet. Resident #3
revealed that she contacted the police to report incident and the police recommended her to contact HHSC.
Resident #3 spoke to ADM, who first stated he would call her back, but she did
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
676178
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676178
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Duncanville Healthcare and Rehabilitation Center
419 S Cockrell Hill Rd
Duncanville, TX 75116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0602
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
not receive a call back from ADM. Resident #3 called ADM back and informed him of the issues with MA A,
her family member, and Resident #3's money they took for apartment deposit. The ADM advised Resident
#3 to call him back if she didn't hear from him soon.
In an interview on 04/30/2035 at 12:20 pm ADM revealed he was aware of the incident between Resident
#3, MA A, and MA A's family member. ADM revealed Resident #3 had contacted him to report the incident,
however since Resident #3 discharged from the facility on 01/10/2025 and did not feel the facility should be
responsible for incident. The ADM revealed the incident happened after Resident #3 discharged to the other
facility. This incident occurred between the staff member and the former resident. The ADM was asked if he
could provide a policy r/t confidentiality of resident information involving staff members and ADM revealed
that he did not believe so, but he would look.
In an interview on 04/30/2025 at 3:39 pm MA A revealed she was familiar with Resident #3 who is a former
resident of the facility. MA A and her family member became good friends with Resident #3. When asked
why she introduced her family member to Resident #3, she stated that her family member had a stroke and
needed someone to live with, too. Resident #3 wanted to move out to her own apartment and so did her
family member. MA A said that Resident #3 wanted to get an apartment with her family member. MA A was
asked where her family member was currently at and she stated her family member was not with Resident
#3. MA A revealed that she did not know that Resident #3 gave money to her family member for the
apartment. Resident #3 apparently had an eviction and could not get the apartment. MA A revealed she
was not sure Resident #3 was in contact with her family member, but she had no recent contact with
Resident #3. MA A and Resident #3 became friends, and her family member wanted an apartment and
thought they could live together. When asked how did your family member get Resident #3's phone
number? MA A revealed she gave her family member Resident #3's number. MA A stated that her family
member was going to pay back the money to Resident #3.
Requested a facility policy r/t Personal Privacy and Confidentiality of Records r/t employee violations and
ADM was unable to produce a policy.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676178
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676178
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Duncanville Healthcare and Rehabilitation Center
419 S Cockrell Hill Rd
Duncanville, TX 75116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility in response to allegations of abuse, neglect, exploitation, or
mistreatment, failed to report immediately to other officials (including to the State Survey Agency and adult
protective services where state law provides for jurisdiction in long-term care facilities) in accordance with
Texas law no later than two hours after the allegation is made, for 1 of 5 residents reviewed for abuse and
neglect (Resident #1):
The Administrator, who is the Abuse Coordinator, failed to immediately report (within 2 hours) an allegation
of abuse that Resident #2 hit the arm of Resident #1.
This failure could place residents at increased risk for abuse and neglect.
Findings Include:
Review of Resident #1's Quarterly MDS dated [DATE] reflected a [AGE] year-old female resident admitted
to the facility on [DATE] with diagnoses in part including hemiplegia (paralysis on one side of the body) and
cerebrovascular accident (stroke). The MDS reflected Resident #1 had a BIMS score of 15, suggesting no
cognitive impairment.
The Intake Investigation Worksheet reflected that the facility on 3/17/24 emailed a notification to
ciicomplaints@hhs.texas.gov that Resident #1 reported being hit on the arm by Resident #2. An intake
number was assigned with the date created of 03/17/25.
The provider investigation report with fax cover sheet dated 3/20/25 was reviewed and indicated an incident
occurred on 3-14-25 in which Resident #2 was witnessed grabbing the shirt of Resident #1. Upon
investigation the facility confirmed physical abuse.
Review of Resident #1's progress note dated 3/15/25 at 05:56 pm written by LVN A reflected the incident
between Resident #1 and Resident #2 occurred on 3/15/25.
Review of Resident #2's progress note created 4/11/25 at 12:41 pm written by the DON reflected the
incident between Resident #1 and Resident #2 occurred on 3/15/25.
In an interview on 5/01/25 at 09:20 am, the DON stated she witnessed the incident of physical aggression
on Resident #1 by Resident #2 on 3/15/25 in which Resident #2 grabbed Resident #1 by the jacket around
her shoulder, and that she reported it to the ADM within an hour. She stated that the ADM is responsible for
filing notifications of abuse with the state. She reported that when there is an allegation of abuse, she
believed it must be reported within 24 hours but that the ADM handled those things. She reported
allegations of abuse were to be reported to ensure the residents are safe.
In an interview on 5/1/25 at 09:53 am, the ADM reported he thought he reported the physical altercation
between Resident #1 and Resident #2 in which Resident #2 grabbed Resident #1 by her jacket around her
shoulder o n 3/15/25, but that he did not get an intake number at that time. He stated that in the report he
had mistakenly reported the incident occurred on 3/14/25 but that it had actually occurred on 3/15/25. He
stated he may have reported it by phone. He stated that because he did not get an intake number, he again
reported the incident on 3/17/25. He stated he did not have any
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676178
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676178
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Duncanville Healthcare and Rehabilitation Center
419 S Cockrell Hill Rd
Duncanville, TX 75116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
documentation of making the report on 3/15/25 other than texts between himself and facility staff. He stated
he was the abuse coordinator and that he was responsible for reporting allegations of abuse to the state
and that reports of abuse were made within two hours to assist in protecting residents from abuse.
Facility policy titled, Abuse and Neglect, Abuse Prohibition Policy was reviewed with original date 05/01/01
and last revision 11/07/2023. The policy stated, The Abuse Coordinator will report such allegations to the
state agency in accordance with state law. The Abuse Coordinator will report all allegations of abuse,
neglect with serious bodily injury, mistreatment with serious bodily injury, exploitation with serious bodily
injury, and injuries of unknown source with serious bodily injury within two hours of the allegation.
Event ID:
Facility ID:
676178
If continuation sheet
Page 4 of 4