F 0691
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such
services.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure that resident who require colostomy,
urostomy, or ileostomy services, receive such care consistent with professional standards of practice, the
comprehensive person-centered care plan, and the resident's goals and preferences for one (Resident #1)
of five residents.The facility failed to change Resident #1 colostomy bag upon request.These failures
placed residents at risk of embarrassment, at risk of loss of dignity and a decrease in quality of life.The
findings include:During a review of the Face Sheet for Resident #1 reflected a [AGE] year old male admitted
to the facility on [DATE] with the following diagnoses: unspecified intestinal obstruction (food or stool cannot
pass through the small or large intestine, but the specific cause is not yet known or categorized),
unspecified as to partial versus complete obstruction; dysphagia (difficulty swallowing, where food or liquids
cannot move easily from the mouth to the stomach), cognitive communication deficit (difficulty in
communication that arises from an underlying cognitive impairment, affecting mental processes like
attention, memory, problem-solving, and executive function), , gastrostomy status (presence of a
gastrostomy (G-tube), which is a surgically created opening in the stomach to allow for feeding or to relieve
air and fluid pressure). During a review of Resident #1's Minimum Data Set (MDS) assessment, dated
10/31/25, did not reflect a Brief Interview for Mental Status (BIMS) score for Resident #1 and did not reflect
colostomy bag.During a review of Resident #1's Care Plan undated, reflected Resident #1 is on antibiotic
therapy Ciprofloxacin 500 milligrams twice a day times five related to urinary tract infection initiated
10/30/25.During an observation and interview on 11/08/17 at 10:30 a.m., Resident #1 was in bed covered
up, no odor noted, no distress noted. Resident #1 reported to the state surveyor he wanted his colostomy
bag changed. Resident #1 pressed his call light; a facility aide came and checked Resident #1 request and
informed Resident #1 they would get the nurse. The state surveyor observed the staff member inform the
nurse that Resident #1 wanted his bag changed. Resident #1 stated the bag had not been emptied since
last night and that the bag had started to lift and that is why he wanted it changed because he did not want
it to leak on him again. Resident #1 stated the bag had leaked on his clothes before but could not recall
when or how long it took. Resident #1 stated that he had only been here a few weeks so not that long
ago.During an interview on 11/08/25 at 10:50 a.m., the complainant she stated that on 10/26/25 she was in
the facility and had observed Resident #1's in bed and his colostomy bag required changing as it had
leaked onto his clothing. The complainant stated she witnessed the aide inform the nurse that Resident #1
bag needed to be changed and it took over two hours for the nurse to come change the colotomy bag and
then the aide cleaned him up. She stated she was not sure how long he had been like that prior to her
arrival but took a picture and stated she would provide the picture. During a record review of complainant
photo received on 11/08/25 of Resident # 1. Resident #1 was lying in bed in a blue crewneck sweater and
blue pants with noted brown and yellowish stains on
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
676178
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676178
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Duncanville Healthcare and Rehabilitation Center
419 S Cockrell Hill Rd
Duncanville, TX 75116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0691
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
outside or sweater and pants near Resident #1 right side of the mid-section.During an interview on
11/08/25 at 11:06 a.m., CNA A revealed that only nurses can burp (to expel air through the drainable end or
filter opening. Done to manage any odor or splashing), [empty or change colostomy bags. CNA A stated
that Resident #1 is the only resident that had a hard time getting his colostomy bag changed. She stated
she could tell the nurse, and it could take an entire shift for the nurse to change Resident #1 colostomy bag.
CNA A stated if the bag is not changed it could cause resident distress, there was the potential for it to leak
on to the skin and cause breakdown and the dignity of the resident, and if not emptied or changed the
colostomy bag can have a blowout.During an interview on 11/08/25 at 11:42 a.m., CNA B revealed that
aides could not change colostomy bags they were to inform their nurse on duty if resident requested or
required their colostomy bag changed. CNA B stated that there had been occasions where a resident
requested for their bag to be changed and had to ask the nurse to change the bag multiple times during a
shift an entire shift and had witnessed the nurse take all shift before they would change the bag out. CNA B
stated when the nurses did not change the bag that the bag would lift and leak onto the resident, which was
a dignity issue and could have led to possible skin irritation or breakdown.During an interview on 11/08/25
at 12:25 p.m., LVN C revealed that nurses were the only staff members who could burp/empty/change
colostomy bags. LVN C stated that she had one resident on her hall who had a colostomy bag. LNV C
stated that Resident #1 had requested it to be changed today on/or before 11 a.m. The LVN stated she had
not changed the bag but had burped the bag and would change it after Resident #1 ate lunch. LVN C stated
that she asked Resident #1 if he wanted to wait until after lunch for his colostomy bag to be changed and
Resident #1 agreed. LVN C stated that residents have the right to have their bag changed upon request.
LVN C stated Resident #1 bag was not full so no risk to Resident #1 if bag was not changed.During an
interview on 11/08/25 at 1:14 p.m., the DON stated she expects nurses to burp/empty/change colostomy
bags as soon as they are able once a resident request. The DON stated the harm of not changing the
colostomy bag would be dignity issues at the least and to prevent bag from leaking on the skin which could
be causative to the resident's skin and there is potential for infection.During an interview on 11/08/25 at
1:24 p.m., the ADM stated that the resident has the right to have his or her colotomy bag emptied changed
at any time it was their right. The ADM stated that the harm of not emptying the colostomy bag when
requested would cause resident dignity issues and prevent leaking on the skin. The ADM stated that his
expectation of his staff was for staff to change upon request as soon as possible.During a record Review of
facility document titled, Rights of the Elderly dated 7/21/18 reflected An elderly individual has all the rights,
benefits, responsibilities and privileges granted by the constitution and laws of this stat and the United
States, except where lawfully restricted. The elderly individual has the right to be free of interference,
coercion, discrimination, and reprisal in exercising these civil rights.(1) Has the right to make the
individual's own choices regarding the individual's personal affairs, care, benefits and servicesRequested a
policy on colostomy care from the DON on 11/08/25 it was not provided prior to exit.
Event ID:
Facility ID:
676178
If continuation sheet
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