F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure residents are free of significant medication errors for
1 of 4 (Resident #1) residents reviewed for medication errors.
Residents Affected - Few
The facility failed to administer Resident #1 the prescribed quantity of fentanyl patches as ordered by the
physician.
This deficient practice could affect all residents who receive medication from the facility and place them at
risk for negative side effects, decline in health, hospitalization, or death .
Findings included:
Record review of Resident #1's electronic face sheet revealed a [AGE] year-old female admitted to the
facility on [DATE] Resident #1's diagnoses included metabolic encephalopathy (a problem in the brain
caused by a chemical imbalance in the blood), chronic heart failure, chronic pain syndrome, rheumatoid
arthritis (immune system attacks healthy cells in your body causing painful swelling), lack of coordination,
muscle weakness, polyneuropathy (malfunction of many peripheral nerves throughout the body causing a
pins-and-needles sensation, numbness, burning pain, and loss of vibration senses), and poisoning by other
opioids accidental (unintentional).
Record review of Resident #1's Quarterly MDS, dated [DATE], revealed the resident had a BIMS score of
12, which indicated her cognition was moderately impaired. The MDS reflected Resident #1 received
scheduled opioid pain medication.
Record review of Resident #1's Care Plan, dated 05/17/23, revealed Resident #1 had a care area for pain,
with the intervention of administering pain medication as ordered. There was a care area which included
Resident #1 received fentanyl transdermal patch and the interventions included: obtain pain history onset,
intensity, frequency; obtain resident's pain tolerance and attempt to maintain pain tolerance level; and
reassess interventions with any changes in response to pain or pain medication and with every
assessment.
Record review of Resident #1's physician's orders revealed an order for fentanyl (a potent synthetic opioid
drug used for pain relief) 25 mcg/hr transdermal patch (fentanyl) 1 patch 72hr transdermal every 72 hours
on 1 time per day DX: Pain, unspecified with a start date 10/01/22.
Record review of Resident #1's physician's orders revealed naloxone (a medicine that rapidly reverses an
opioid overdose) 4mg/actuation nasal spray (Naloxone HCL) 1 spray nasally as needed adverse effect of
opioid use 1 actuation in 1 nostril x's 1 and may repeat every 3 minutes as needed. DX:
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
676192
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Garnet Hill Rehabilitation and Skilled Care
1420 McCreary Rd
Wylie, TX 75098
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Poisoning by other opioids, accidental (unintentional), initial encounter with start date 06/08/23.
Level of Harm - Actual harm
Record review of Resident #1's Medication Record for June 2023 revealed Resident #1 received a fentanyl
patch on 06/01/23, 06/04/23, and 06/07/23.
Residents Affected - Few
Record review of Resident #1's nurse's notes, dated 06/08/23 at 11:13 AM, revealed LVN A documented
naloxone order injection updated to spray per [Nurse Practitioner] Electronically Signed by [ADON]
06/08/23 10:48 AM as per NP (nurse practitioner), to send her hospital. CN (certified nurse) spoke to family
[family member] and as per family preferences to [hospital]. CN called 911 and EMS team is arrived in 5
minutes, and she sent out with med list, face sheet and recent labs.
Record review of Resident #1's hospital paperwork, dated 06/08/23, revealed Resident #1's diagnosis
included ARF (Acute Renal Failure), Hyponatremia (the sodium level in the blood is below normal), UTI
(Urinary Tract Infection), Diastolic Echo (Echo in 82022 EF (ejection fraction) 55-60%), Afib (type of
abnormal heartbeat), AMS (altered mental status), Jaundice (a condition produced when excess amounts
of bilirubin circulating in the blood stream dissolve in the subcutaneous fat)/Transaminitis (an elevated level
of certain liver enzymes), and Chronic pain/ RA (rheumatoid arthritis). The hospital paperwork revealed
nurse's notes dated 06/08/23 at 12:09 PM stated Limited ROS (Review of Systems- an inventory of body
systems obtained by asking a series of questions to identify signs and/or symptoms the patient may be
experiencing or has experienced.) otherwise however patient was noted from the facility to have 2
transdermal fentanyl patches on with her MAR from the outside facility showing only supposed to be on 1
patch every 72 hours.
In an interview on 06/09/23 at 3:23 PM, Resident #1's FM stated Resident #1 was hospitalized on [DATE]
and the hospital nurse told her that resident was overdosed because she was admitted into the facility with
two fentanyl patches. Resident #1's FM stated when they saw Resident #1 in the hospital, she was very
lethargic and was unable to have a conversation. The FM stated this was not her normal baseline.
In an interview on 06/12/23 at 10:45 AM, the NP stated multiple nurses reported that Resident #1's
behavior had changed, and she seemed lethargic. She stated she assessed Resident #1 on 06/08/23. The
NP stated Resident #1's skin was yellow, she had slurred speech, and her face was drooping. The NP
stated Resident #1 received fentanyl patches and she thought maybe she had been overly medicated, so
she ordered Narcan (naloxone). She stated after Resident #1 received the Narcan, she was more alert and
was able to speak. The NP stated after Resident #1 was more alert, Resident #1 stated she was in pain, so
she gave orders to send her to the ER.
In an interview on 06/12/23 at 10:54 AM, LVN A stated it had been reported by staff that Resident #1's
behavior had changed. She stated the NP assessed Resident #1 on 06/08/23. LVN A stated the NP had
concerns that Resident #1 could have opioid overdose, so gave an order for naloxone, via nasal cavity. She
stated after Resident #1 was provided the naloxone and the NP gave an order to send her out to the ER.
LVN A stated she did provide the fentanyl patch on 06/07/23 and placed it on her right arm. She stated
there was one already there and she removed it but did recall how she disposed of it. She stated they were
allowed to either flush it down the toilet and or put it in the red disposal box on the medication cart. LVN A
stated a lot of times she has the ADON to watch while she throws away the patch because it is best
practice, but that day she was busy and did not have time to get the ADON. LVN A stated the DON asked
her about this situation as well because Resident #1's FM reported Resident #1 had two patches at the
hospital. LVN A stated on 06/07/23 there was only one patch on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676192
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Garnet Hill Rehabilitation and Skilled Care
1420 McCreary Rd
Wylie, TX 75098
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Actual harm
Residents Affected - Few
her arm. She stated the only explanation she could think of as to why Resident #1 had two patches is that
maybe one fell off in the bed and one of the CNAs saw it and put it back on. LVN A stated there had not
been any CNAs reporting a patch fell off.
In an interview on 06/12/23 at 1:44 PM, the DON stated on 06/09/23 Resident #1's FM had reported she
felt Resident #1 was overly medicated because she had two fentanyl patches on arm when she admitted to
the hospital. She stated she immediately started an in-service on 06/09/23 about ensuring there is only one
patch. The DON stated she did review the hospital paperwork for Resident #1 and saw that she admitted
into the hospital with two patches. She stated she did review Resident #1's diagnosis from the hospital
paperwork and this error did not contribute to her underlying health issues. The DON stated due to this
situation she had changed the policy, which would require two nurses to verify the old patch was disposed
of and the new patch was applied. The DON stated the risk to the resident is they could have an overdose.
Record review of the facility's policy titled Documentation of Administration and Removal of Narcotic
Transdermal Patches, undated, The Narcotic Transdermal Patches are powerful, Schedule II narcotics used
to manage moderate to severe pain. Although available in other dosage forms, when used in the form of an
extended?release transdermal patch it confers pain relief to individuals over a 72?hour period. Customarily,
the patch is applied externally to the individual, left intact for 72 hours, and then replaced with a new patch.
4. Remove the patch 72 hours after application. This should be done at the same time every 72 hours. 7.
Apply patch to non-irritated skin such as chest, back, flank or upper arm. 13. Documentation requirements:
a. Documentation of patch placement q shift. b. Removal of old patch BEFORE placement of a new patch.
c. Removal of old patch must be witnessed by 2 nurses and documented on the narcotic control sheet.14.
Removed patches must be folded inward, medication to medication, and placed in the original
sheath/package. a. Used patches are to be disposed according to the current facility policy regarding
disposal of narcotic drugs. b. Dispose in secured pharmaceutical waste container per appropriate medical
waste management regulations. c. Patches may not be disposed of in Sharps containers in the resident's
room. They must remain under lock and key until destroyed or rendered unusable per current facility policy.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676192
If continuation sheet
Page 3 of 3