F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review, the facility failed to develop and implement a comprehensive person-centered
care plan for that described the services that were to be furnished to attain or maintain the resident's
highest practicable physical, mental, and psychosocial well-being for 3 of 8 residents (#5, #6 and #7)
reviewed for care plans.
1. Resident #5's care plan did not indicate that she had a colostomy (a surgical opening for the colon in the
abdomen).
2. Resident #6's care plan did not indicate that she had a foley catheter (a flexible tube that was inserted
through the urethra and into the bladder to drain urine).
3. Resident #7's care plan did not indicate that he had a suprapubic catheter (a tube that was inserted
through the lower abdomen and directly into the bladder in order to drain urine).
The deficient practice could place residents at risk of not having needs identified and interventions
established.
The findings were:
1. Review of Resident #5's face sheet revealed she was an [AGE] year-old female who had an initial
admission date of 12/30/2022 and a readmission date of 02/29/2024. She had diagnoses which included
surgical aftercare following surgery on the digestive system, hypertensive heart disease (heart problems
caused by high blood pressure), and dementia (general term for impaired ability to remember, think, or
make decisions).
Review of Resident #5's MDS, dated [DATE], revealed a BIMS score of 13 indicating no cognitive
impairment.
Review, on 05/14/2024, of facility list of residents with indwelling devices revealed Resident #5 had a
colostomy.
Review of Resident #5's May 2024 physician orders revealed orders with a start date of 2/29/2024, that
stated to empty colostomy bag every shift for hygiene, check stoma for edema/bleeding Q shift for hygiene
and to prevent infection, and clean area around stoma with soap and H20, pat dry, apply skin prep/stoma
adhesive QD every shift for hygiene.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
676224
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676224
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Heights on Huebner
10127 Huebner Rd
San Antonio, TX 78240
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Review of Resident #5's care plan revealed a care plan for a colostomy with a date initiated and created on
date of 05/14/2024 (after state surveyor intervention).
During an interview with Resident #5 on 05/15/2024 at 11:30am, she stated she had surgery to insert the
colostomy approximately three to four months ago and the facility staff provided assistance with emptying
and changing the colostomy.
2. Review of Resident #6's face sheet revealed he was a [AGE] year-old male who had an admission date
of 02/25/2024 and readmission date of 04/03/2024. He had diagnoses which included benign prostatic
hyperplasia (noncancerous enlargement of the prostate gland).
Review of Resident #6's admission MDS, dated [DATE], revealed Resident #6 had a BIMS score of 3
indicating severe cognitive impairment.
Review on 05/14/2024, of facility list of residents with indwelling devices revealed Resident #6 had a foley
catheter.
Review of Resident #6's May 2024 physician orders revealed an order for a foley catheter with a start date
of 04/15/2024.
Review of Resident #6's care plan revealed a care plan for an indwelling foley catheter with a date initiated
and created on date of 05/14/2024 (after state surveyor intervention).
3. Review of Resident #7's face sheet revealed he was an [AGE] year-old male who admitted to the facility
on [DATE] with diagnoses that included urine retention (difficulty urinating and emptying of the bladder).
Review of resident's MDS dated [DATE] revealed no BIMS score completed on the MDS.
Review, on 05/14/2024, of facility list of residents with indwelling devices revealed Resident #7 had a
suprapubic catheter.
Review of Resident #7's May 2024 physician orders revealed an order for a suprapubic catheter with a start
date of 05/08/2024.
Review of Resident #7's care plan revealed a care plan for an indwelling suprapubic catheter with an date
initiated and created on date of 05/14/2024 (after state surveyor intervention).
During an interview with the MDS Coordinator on 05/16/2024, she stated the purpose of the care plan was
to plan the residents care and personalize the care to the resident so that the facility is following the
resident's wishes and preferences. She stated the care plan was fluid and should reflect the resident's
current care. She stated the care plan should be updated upon admission and when something changes
with the resident's care. She furthermore stated, she updated several resident's care plans to include
indwelling devices on 05/14/2024 after this state investigator's arrival to the facility and stated these devices
should have been care planned upon admission or when the devices were implanted. She stated it was
important to care plan these devices because they were part of the resident's plan of care.
During an interview with the DON on 05/16/2024 at 1:12pm, she stated her expectation was for a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676224
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676224
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Heights on Huebner
10127 Huebner Rd
San Antonio, TX 78240
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
resident's care plan to be updated upon admission and within twenty-four hours of any changes. She also
stated it was important for the care plan to be accurate because it was a reflection of the resident's
individualized care and needs.
Review of the facility policy titled Care Plans, dated February 2017 and revised January 2023, stated the
community develops a comprehensive care plan for each resident that includes measurable objectives to
meet a resident's medical, nursing, mental and psychosocial needs that are identified in the comprehensive
assessment. The care plan in conjunction with the plan of care throughout the medical record is developed
and or recommended to attain or maintain the resident's highest practicable physical, mental, and
psychosocial well-being. It also stated, the care plan should be initiated upon admission, continued to be
developed during the initial 48-72 hours, throughout the completion of the admission comprehensive
assessment.
Event ID:
Facility ID:
676224
If continuation sheet
Page 3 of 3