F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews, observation, and record reviews, the facility failed to develop and implement a comprehensive
person-centered care plan for each resident, that include measurable objectives and time frames to meet
residents' mental, nursing, and mental and psychosocial needs that are identified in the comprehensive
assessment and to ensure that the comprehensive care plan described the services that were to be
furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial
well-being, including the right to refuse treatment for 2 of 6 residents (Residents #1 and #2) reviewed for
care plans, in that: Resident #1 and Resident #2's care plan was not updated to reflect their need of being
fed at mealtimes. This failure could affect residents who have care areas not addressed by the care plans
by not having their needs met and putting them at risk of not receiving appropriate care. The findings
included: Record review of Resident #1's admission record, dated 11/04/25, reflected an [AGE] year-old
female initially admitted [DATE] and re-admitted [DATE] with diagnoses to include dementia (loss of
cognitive functioning that interferes with daily life and activities), Parkinson's disease (movement disorder of
the nervous system) with dyskinesia (involuntary muscle movements), and Protein calorie malnutrition.
Record review of Resident #1's quarterly MDS assessment, dated 10/20/25, reflected Resident #1 had a
BIMS of 4 out of 15, indicating severely impaired cognition. It revealed Resident #1 needed supervision or
touching assistance when eating. Record review of Resident #1's care plan, undated, reflected .Eating &
Drinking: I am able to feed my self and drink without physical assistance. May need to prepare my
tray/foods and drinks.:, initiated 10/04/22. Record review of Resident #1's SLP Evaluation and Plan of
Treatment, dated 10/06/25-11/04/25, reflected Resident #1 required supervision/assistance at mealtime
76-90% of the time. Record review of Resident #2's admission record, dated 11/05/25, reflected a [AGE]
year-old female initially admitted [DATE] and re-admitted [DATE] with diagnoses to include muscle wasting
and atrophy, protein-calorie malnutrition, cognitive communication deficit, muscle weakness, lack of
coordination, and dementia (loss of cognitive functioning that interferes with daily life and activities). Record
review of Resident #2's MDS assessment (no type selected), dated 10/20/25, reflected Resident #2 had a
BIMS of 4 out of 15, indicating severely impaired cognition. It further reflected Resident #2 needed
partial/moderate assistance with eating. Record review of Resident #2's care plan, undated, reflected
.Eating & Drinking: I am able to feed my self and drink without physical assistance. May need to prepare my
tray/foods and drinks.:, initiated 02/13/25. Record review of Resident #2's OT Discharge summary, dated
[DATE]-[DATE], reflected Resident #2 needed partial/moderate assistance when performing eating tasks.
Interview and observation on 11/04/25 at 12:38 PM, LVN B was sitting at the table with Resident #1 and
Resident #2. She was currently helping Resident #1 eat. She revealed both of these residents needed help
getting fed. Interview on 11/05/25 at 02:25 PM, CNA A revealed some days Resident #1 will feed herself
and staff will help at the end of the meal. She revealed
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
676224
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676224
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Heights on Huebner
10127 Huebner Rd
San Antonio, TX 78240
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
sometimes staff needed to help Resident #1 with her meal the whole mealtime. She revealed the staff knew
what resident needed assistance by keeping an eye on the residents in the dining room, but CNAs also
used the Kardex (a section in residents' medical record that told the CNAs what to do for resident care) to
find out about resident care. Interview on 11/05/25 at 02:53 PM, LVN B revealed both Resident #1 and
Resident #2 needed help getting fed at mealtimes. She revealed she knew a resident needed help with
eating based on observations at mealtimes and did not need a care plan to know this. Interview on
11/06/25 at 11:52 AM, SLP revealed he worked with Resident #1 and not Resident #2. He revealed
Resident #1 needed help with eating at mealtimes. He revealed it was important for Resident #1 to receive
help at mealtimes so she could receive proper nutrition, and it would be a safety issue if she did not receive
help. Interviews on 11/06/25 at 01:01 PM, MDS nurse C and MDS nurse D revealed multiple staff were able
to update resident care plans because it could be challenging for MDS nurses to be able to document
everything necessary for resident care in their respective care plans. They revealed they oversaw that the
care plans were up to date but might miss some updates. MDS nurse C revealed Resident #1 would
sometimes feed herself, but other days Resident #1 needed help with eating. MDS nurse C further revealed
Resident #2 also needed help eating and their care plans needed to be updated. MDS nurse D revealed
updating care plans were important because it was the residents' plan of care and a blueprint. Interview on
11/06/2025 at 01:27 PM, the ADON revealed Resident #1 and Resident #2 needed help when being fed
and the nursing staff looked at care plans to know this about resident care. Interview on 11/06/25 at 04:35
PM, the DON and ADM revealed it was challenging to keep care plans up to date; however, they were
important for resident care. They revealed the updated care plan updated the Kardex which told CNAs what
to do. They revealed they ensured their CNAs and nurses were up to date with knowing what to do for
resident care. Record review of facility's policy, Care Plan, dated February 2017, reflected, .The care plan
should serve as a guide, which should direct care needs, care choices and care preferences.
Event ID:
Facility ID:
676224
If continuation sheet
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