F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure that the resident environment
remained free of accident hazards to prevent injuries for 1 of 6 residents (Resident #1) reviewed for
accident hazards.
The facility failed to ensure CNA A properly transferred Resident #1 via mechanical lift (a device designed
to help caregivers transfer patients) on 12/11/224 resulting in Resident #1 having a significant laceration to
her scalp with exposure to underlying skull.
The noncompliance was identified as PNC. The IJ began on 12/11/24 and ended on 12/11/24. The facility
had corrected the noncompliance before the survey began.
This failure could place residents at risk for injury and death.
Findings include:
1. Record review of the face sheet dated 12/13/24 indicated Resident #1 was an [AGE] year-old female,
admitted to the facility on [DATE] with diagnoses including Alzheimer's, dementia, dysphagia (difficulty
swallowing foods or liquids), and psychotic disorder (a mental disorder characterized by a disconnection
from reality).
Record review of the MDS dated [DATE] indicated Resident #1 rarely/never understood others and was
rarely/never understood by others. The MDS indicated Resident #1 did not have a BIMS score. The MDS
indicated Resident #1 was dependent with dressing, personal hygiene, bathing, and transfers.
Record review of the care plan dated revised on 11/20/24 indicated Resident #1 had an ADL self-care
performance deficit with interventions including requires 2-staff participation with mechanical lift transfers.
Record review of the Nurse's Progress note dated 12/11/24 at 6:00 a.m. indicated, CNA getting resident out
of bed. had resident in [mechanical lift] and while she was fixing to put resident in Geri-chair (a large,
padded chair designed to help people with limited mobility sit and stand comfortable) roommate got up to
bathroom all upset because lights were turned on and people talking and wouldn't let her sleep and pushed
Geri chair back out of the way when CNA turned to get Geri chair resident leaned over and fell out of
[mechanical lift] sling hitting head on side table has laceration to top of head and hematoma to right side of
head and hematoma to right index finger. while in room assessing resident roommate continued fussing
and complaining to staff.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
676235
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676235
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rock Creek Health and Rehabilitation
1414 College Street
Sulphur Springs, TX 75482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Record review of the Fall assessment dated [DATE] indicated Resident #1 was a high risk for falls. The Fall
Assessment indicated Resident #1 had not had any falls in the past three months and was not able to
stand.
Record review of the hospital records dated 12/11/24 indicated per EMS report, nursing facility staff were
attempting to transfer Resident #1 and accidently dropped her. The hospital records indicated Resident #1
hit her head sustaining a significant laceration to her scalp with exposure of underlying skull. The hospital
records indicated the laceration was elliptical shaped (an oval shape, similar to a stretched-out circle) and
approximately 25 cm in diameter. The hospital records indicated the laceration was large to where
underlying skull could be seen. The hospital records indicated there was no deformity or fracture of the
skull. The hospital records indicated the laceration was repaired at bedside requiring 22 staples.
During an interview on 12/13/24 at 9:18 a.m. the Administrator said CNA A was suspended pending
investigation and would probably be termed. The Administrator said she was waiting to hear from corporate
regarding their decision on whether to terminate CNA A.
Record review of a CNA Proficiency Audit dated 10/1/24 indicated CNA A had been successfully checked
off on CNA skills including Hoyer Lift (Mechanical Lift)-2 person assist.
During an interview attempt on 12/13/24 at 9:20 a.m. CNA A's phone was not in working service.
During an interview attempt and observations on 12/13/24 at 10:45 a.m. Resident #1 did not answer any
questions from the surveyor or speak. Resident #1 was observed with a pressure dressing to her head
dated 12/12/24.
Record review of the facility's undated Hydraulic Lift policy indicated, The hydraulic lift is a mechanical
device used to transfer a resident from and to the bed and chair. It is reserved for those who are paralyzed,
or too weak to transfer without complete assistance. The number of staff to provide assistance with the
transferred should be determined by the manufacturer recommendations. The resident will achieve safe
transfer to bed or chair via a mechanical lift device. The caregiver will demonstrate safe and correct transfer
of the resident to the bed or chair via the hydraulic lift .
Record review of the Battery Operated Electric Total Lift Owner's Manual revised 10/13/20 did not indicated
the recommended number of staff to provide assistance with a transfer.
The Administrator was notified on 12/13/24 at 12:13 p.m. that a Past Non-Compliance Immediate Jeopardy
situation was identified due to the above failure. The Administrator was provided the Immediate Jeopardy
template on 12/3/24 at 12:17 p.m.
The facility had corrected the noncompliance by the following:
Suspending CNA A pending investigation.
In-servicing staff regarding [NAME] (a nursing filing system that enable nursing staff to write, organize, and
easily reference key patient information that shapes their nursing care plan) use in the EMR and Hydraulic
Lift Use.
Staff checkoffs by the DOR regarding Mechanical Lift Transfers
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676235
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676235
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rock Creek Health and Rehabilitation
1414 College Street
Sulphur Springs, TX 75482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
The surveyor confirmed the facility had corrected the non-compliance prior to survey starting by:
Level of Harm - Immediate
jeopardy to resident health or
safety
Record review of the Employee Disciplinary Report dated 12/11/24 indicated CNA was placed on
investigatory suspension pending investigation into allegations of a resident injury involving the employee.
Residents Affected - Few
Staff interviewed (CNA A, CNA B. CNA C, CNA D, Treatment Nurse E, CNA F, LVN G, MA H) on 12/13/24
between 10:00 a.m. and 10:41 a.m. were able to answer all question regarding in-services including
mechanical lift transfer should always be performed with 2 staff members, the sling date should be checked
to ensure it is not 6 months old or older, the integrity of the sling should be checked, the lift should be
checked to ensure it was in proper working order, the wheelchair or bed should be locked, and the lifts base
should be opened to the widest possible position, and residents' transfer status should always be checked
in the [NAME] prior to transfer.
Record review indicated 37 out of 60 direct care staff had received Mechanical Lift Transfer Skills Checkoffs
from 12/11/24-12/13/24.
During an interview on 12/13/24 at 9:39 a.m. the Administrator said the facility had 100% of staff in-serviced
regarding mechanical lift use and [NAME] use in the EMR. The Administrator said staff were required to
receive mechanical lift training from the DOR prior to being able to work the floor. The Administrator said
the mechanical lift training would be ongoing until all staff had been trained/checked-off.
Record review of Resident #1's care plan indicated it was in process of being revised.
Record review of the in-service sign-in sheets and the employee roster dated 12/11/24 indicated 100% of
nursing staff had been in-serviced regarding mechanical lift use and [NAME] use in the EMR.
During an observation on 12/13/24 at 10:20 a.m. CNA B and CNA C performed a mechanical lift transfer.
CNA B and CNA C performed mechanical lift transfer with 2 staff members, checked the date of lift pad
prior to transfer, ensured sling was in good working order, guided resident while in sling to prevent injury,
ensured the base was set to widest position when lifting and lowering resident, ensured the wheelchair
wheels were locked prior to lowering resident to chair.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676235
If continuation sheet
Page 3 of 3