F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** During
observations, interviews, and record review, the facility failed to maintain an effective pest control program
so that the facility is free of pests for the 300 and 400 halls, in that: The facility continues had an infestation
of roaches in Residents' rooms as observed in the following: 317,321,323, 327 and 405. This failure could
expose Residents to infection and decreased quality of life. During observations, interviews, and record
review, the facility failed to maintain an effective pest control program so that the facility is free of pests for
the 300 and 400 halls, in that: The facility continues had an infestation of roaches in Residents' rooms as
observed in the following: 317,321,323, 327 and 405. This failure could expose Residents to infection and
decreased quality of life. Facility's record review shows, Resident # 4 was a [AGE] year-old male who was
admitted to the facility on [DATE]. He was admitted with the following diagnoses: Cerebral infarction
unspecified, Type 2 diabetes, Morbid obesity, Hyperlipidemia, Recurrent depression, Hypertension,
Aphasia, Hemiplegia and Hemiparesis related to cerebral infarction affecting the left dominant side,
Abnormality of gait and mobility, Lack of coordination, Retention of urine, Cognitive communication deficit,
Dysarthria and anarthria, Obstructive and reflux uropathy. Facility's record review show, Resident #1 was a
[AGE] year old male, admitted to the facility on [DATE], with the following comorbid factors: Muscle wasting
and atrophy, Atrial flutter, Gait and mobility abnormalities, Cognitive communication deficit, Hypertension,
Protein malnutrition, Chronic kidney disease, Non-pressure chronic ulcer of the right lower leg,
Atherosclerotic heart disease, Ulcer of the right foot, Hyperlipidemia, Unspecified dementia without
behavior, Presence of cardiac pacemaker, Chronic Obstructive pulmonary disease and Pulmonary edema.
Facility's record review shows Resident # 2 was a [AGE] year-old male, admitted on [DATE] with the
following diagnoses: Alcoholic cirrhosis f the liver with ascites, Diabetes mellitus, Recurrent depressive
disorder, Benign prostatic hyperplasia, and Transient ischemic attack Observation, and interview with
Resident # 2 on 07/01/2025 at 08:10 am in his room, he stated there are always roaches running around in
his restroom. He has a BIM's score of 14. Resident # 2 said, come with me, and I will show you where most
of the roaches are. Investigator and Resident # 2 saw two roaches crawling on the restroom floor. Resident
#2 stated, they come out like this all the time. Both at night and during the day. The roaches disappeared
into the cracks on the floor. Resident stated: They don't clean good around here. In an interview with
Resident # 4's family on 06/30/2025 at 11:00 am at his bedside at the hospital, she said she and her family
saw roaches at different instances when their dad, Resident # 4 was at the facility prior to hospitalization.
She vividly remembered two dates: On 06/01/2025, my family member killed a roach. On 06/02/2025 my
other family member killed another roach. I cannot remember the other dates. In an interview on
06/30/2025 at 3:20 pm with Resident # 1 in his room, he pointed to a hole where he said, the roaches come
out and goes back in all the time. He sees them from his bed. Yes, I see roaches. I saw one yesterday
running around the toilet bowl. I did not tell anyone.
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
676258
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676258
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Memorial City Nursing and Rehabilitation Center
1341 Blalock
Houston, TX 77055
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
I see roaches that crawl on the wall, behind the television into a hole on the wall next to the bathroom door.
In an interview with Housekeeper A on 06/30/2025 at 04:15 pm, who stated: Last month I saw roaches
coming from outside, entering the building through the main entrance. I told my boss. Interview with
Housekeeper B, on 06/30/2025 at 04:30 pm. Stated: I see roaches sometimes. I saw them last on hallway
400. They were babies. I saw them in a room, but I cannot recall the room number. I told the unit Manager.
In an interview with CNA A on 06/30/2025 at 04:43 pm. CNA A stated: I see roaches all the time. I last saw
roaches today in the following rooms: 321,323, and 327. I did not report to any one because everybody
knows about them. This is not anything new to the facility. The maintenance Director was not available for
interview on this day. In an interview with Resident # 3 on 07/01/2025 at 08:17 am in the Resident's room,
she attests, she sees roaches on a weekly basis. I see roaches. Last week I saw roaches. This week, more
precisely yesterday. Roaches are common. Record review on 07/02/2025 at 07:14 pm. Resident # 4's family
shared a video with a roach crawling on the floor of Resident # 4's bedroom floor. Resident # 4's family
member stated: this is not the first time. We have killed some in the past. Record review of pest control
binder on 07/01/2025, shows Service Report presented by the facility. The Administrator stated pest control
provider comes in twice a month. On 06/12/2025, inspection order # 777033, inspected the following
rooms: 212,315,318,319,323,324,325 and 327. These rooms were vacuumed, dusted and applied liquid
application accordingly. Upon arrival at the facility, Service Report shows: Upon arrival, inspected logbook.
No activity reported in the pest sighting log at this time. On 06/26/2025, the general comment stated both
interior and exterior areas of the building were inspected. Offices, restrooms, common areas, cafe bistro
and kitchen. Small roaches were targeted for interior building. The report did not show that any roaches
were exterminated. Rats were partially consumed by the mechanical catch trap outside the building. The
Director of Nursing was unavailable for interview. She was out for a family medical appointment. Record
review of text message on 07/01/2025 at 10'44 am from the Director of Nursing: Running to drop my son off
for surgery of his gum his dad will stay. I'll be right bac. You can still. The Director of Nursing wrote this in a
text message she sent to the investigator. Interview was not conducted with the maintenance manager
because he was not in the building. Interview with the Administrator on 07/01/222025. He stated the pest
control provider comes in twice a month. He said, they might have to increase the frequency to weekly. He
said, there is no pest control policy. This was also in an email which stated: I was able to verify there is no
pest control policy. We work from an agreement with pest control company and processes we follow to
minimize risk.
Event ID:
Facility ID:
676258
If continuation sheet
Page 2 of 2