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Inspection visit

Inspection

MEMORIAL CITY NURSING AND REHABILITATION CENTERCMS #6762581 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0925 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** During observations, interviews, and record review, the facility failed to maintain an effective pest control program so that the facility is free of pests for the 300 and 400 halls, in that: The facility continues had an infestation of roaches in Residents' rooms as observed in the following: 317,321,323, 327 and 405. This failure could expose Residents to infection and decreased quality of life. During observations, interviews, and record review, the facility failed to maintain an effective pest control program so that the facility is free of pests for the 300 and 400 halls, in that: The facility continues had an infestation of roaches in Residents' rooms as observed in the following: 317,321,323, 327 and 405. This failure could expose Residents to infection and decreased quality of life. Facility's record review shows, Resident # 4 was a [AGE] year-old male who was admitted to the facility on [DATE]. He was admitted with the following diagnoses: Cerebral infarction unspecified, Type 2 diabetes, Morbid obesity, Hyperlipidemia, Recurrent depression, Hypertension, Aphasia, Hemiplegia and Hemiparesis related to cerebral infarction affecting the left dominant side, Abnormality of gait and mobility, Lack of coordination, Retention of urine, Cognitive communication deficit, Dysarthria and anarthria, Obstructive and reflux uropathy. Facility's record review show, Resident #1 was a [AGE] year old male, admitted to the facility on [DATE], with the following comorbid factors: Muscle wasting and atrophy, Atrial flutter, Gait and mobility abnormalities, Cognitive communication deficit, Hypertension, Protein malnutrition, Chronic kidney disease, Non-pressure chronic ulcer of the right lower leg, Atherosclerotic heart disease, Ulcer of the right foot, Hyperlipidemia, Unspecified dementia without behavior, Presence of cardiac pacemaker, Chronic Obstructive pulmonary disease and Pulmonary edema. Facility's record review shows Resident # 2 was a [AGE] year-old male, admitted on [DATE] with the following diagnoses: Alcoholic cirrhosis f the liver with ascites, Diabetes mellitus, Recurrent depressive disorder, Benign prostatic hyperplasia, and Transient ischemic attack Observation, and interview with Resident # 2 on 07/01/2025 at 08:10 am in his room, he stated there are always roaches running around in his restroom. He has a BIM's score of 14. Resident # 2 said, come with me, and I will show you where most of the roaches are. Investigator and Resident # 2 saw two roaches crawling on the restroom floor. Resident #2 stated, they come out like this all the time. Both at night and during the day. The roaches disappeared into the cracks on the floor. Resident stated: They don't clean good around here. In an interview with Resident # 4's family on 06/30/2025 at 11:00 am at his bedside at the hospital, she said she and her family saw roaches at different instances when their dad, Resident # 4 was at the facility prior to hospitalization. She vividly remembered two dates: On 06/01/2025, my family member killed a roach. On 06/02/2025 my other family member killed another roach. I cannot remember the other dates. In an interview on 06/30/2025 at 3:20 pm with Resident # 1 in his room, he pointed to a hole where he said, the roaches come out and goes back in all the time. He sees them from his bed. Yes, I see roaches. I saw one yesterday running around the toilet bowl. I did not tell anyone. Residents Affected - Some (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 676258 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676258 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/01/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Memorial City Nursing and Rehabilitation Center 1341 Blalock Houston, TX 77055 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some FORM CMS-2567 (02/99) Previous Versions Obsolete I see roaches that crawl on the wall, behind the television into a hole on the wall next to the bathroom door. In an interview with Housekeeper A on 06/30/2025 at 04:15 pm, who stated: Last month I saw roaches coming from outside, entering the building through the main entrance. I told my boss. Interview with Housekeeper B, on 06/30/2025 at 04:30 pm. Stated: I see roaches sometimes. I saw them last on hallway 400. They were babies. I saw them in a room, but I cannot recall the room number. I told the unit Manager. In an interview with CNA A on 06/30/2025 at 04:43 pm. CNA A stated: I see roaches all the time. I last saw roaches today in the following rooms: 321,323, and 327. I did not report to any one because everybody knows about them. This is not anything new to the facility. The maintenance Director was not available for interview on this day. In an interview with Resident # 3 on 07/01/2025 at 08:17 am in the Resident's room, she attests, she sees roaches on a weekly basis. I see roaches. Last week I saw roaches. This week, more precisely yesterday. Roaches are common. Record review on 07/02/2025 at 07:14 pm. Resident # 4's family shared a video with a roach crawling on the floor of Resident # 4's bedroom floor. Resident # 4's family member stated: this is not the first time. We have killed some in the past. Record review of pest control binder on 07/01/2025, shows Service Report presented by the facility. The Administrator stated pest control provider comes in twice a month. On 06/12/2025, inspection order # 777033, inspected the following rooms: 212,315,318,319,323,324,325 and 327. These rooms were vacuumed, dusted and applied liquid application accordingly. Upon arrival at the facility, Service Report shows: Upon arrival, inspected logbook. No activity reported in the pest sighting log at this time. On 06/26/2025, the general comment stated both interior and exterior areas of the building were inspected. Offices, restrooms, common areas, cafe bistro and kitchen. Small roaches were targeted for interior building. The report did not show that any roaches were exterminated. Rats were partially consumed by the mechanical catch trap outside the building. The Director of Nursing was unavailable for interview. She was out for a family medical appointment. Record review of text message on 07/01/2025 at 10'44 am from the Director of Nursing: Running to drop my son off for surgery of his gum his dad will stay. I'll be right bac. You can still. The Director of Nursing wrote this in a text message she sent to the investigator. Interview was not conducted with the maintenance manager because he was not in the building. Interview with the Administrator on 07/01/222025. He stated the pest control provider comes in twice a month. He said, they might have to increase the frequency to weekly. He said, there is no pest control policy. This was also in an email which stated: I was able to verify there is no pest control policy. We work from an agreement with pest control company and processes we follow to minimize risk. Event ID: Facility ID: 676258 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0925GeneralS&S Epotential for harm

    F925 - Maintain an effective pest control program so that the facility is free of

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

FAQ · About this visit

Common questions about this visit

What happened during the July 1, 2025 survey of MEMORIAL CITY NURSING AND REHABILITATION CENTER?

This was a inspection survey of MEMORIAL CITY NURSING AND REHABILITATION CENTER on July 1, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at MEMORIAL CITY NURSING AND REHABILITATION CENTER on July 1, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Make sure there is a pest control program to prevent/deal with mice, insects, or other pests."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.