F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide pharmacological services (including procedures
that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to
meet the needs of each resident for 2 of 10 residents (Resident #1 and Resident #2 ) reviewed for
pharmacy services.
1. LVN A administered Cefazolin (Antibiotic) 6 GM in 250 ML instead of Cefazolin 6 GM in 1000 ML to
Resident # 1.
The non-compliance was identified as past non-compliance. The noncompliance began on 06/11/2024 and
ended on 06/12/24. The facility had corrected the non-compliance before the survey began.
2. The facility failed to ensure that controlled medications were secured.
The non-compliance was identified as past non-compliance. The noncompliance began on 7/17/2024 and
ended on 7/18/24. The facility had corrected the non-compliance before the survey began.
These deficient practices could affect all residents who receive medication from the facility and place them
at risk for adverse reactions, decline in physical health.
Findings were :
1. Record review of Resident #1's face sheet, dated 02/11/25, revealed an initial admission date of
6/11/2024. Resident #1 had diagnoses that included: Post Traumatic Stress Disorder (a mental health
condition that some people develop after they experience or witness a traumatic event), Depression.
(persistent symptoms of sadness, and a loss of interest in daily activities) and Prosthetic joint infection
(defined as infection involving the joint prosthesis and adjacent tissue).
Record review of Resident #1's admission MDS assessment, dated 6/11/24, revealed a BIMS score of 15,
which indicated intact cognition.
Record review of Resident #1's Care plan, initiated on 06/11/2024 and revised on 7/28/2024, revealed a
focus of: [residents name] is on antibiotic therapy related to orthopedic device, receiving Cefazolin via PICC
line. Interventions: Administer medication Cefazolin as ordered.
Record review of Resident #1's physician orders, dated 06/07/2024, revealed medication Cefazolin Sodium
Injection Solution Reconstructed 3 GM (Cefazolin Sodium) use 6 grams intravenously every shift
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
676281
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676281
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westover Hills Rehabilitation and Healthcare
9922 State Hwy. 151
San Antonio, TX 78251
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
for infection related to Orthopedic Device.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #1's electronic medication administration record for 6/11/24 revealed that
Cefazolin 6 GM in 1000 ML was administered by LVN A at 8 PM via PICC.
Residents Affected - Some
Interview with LVN A on 2/11/25 at 10:55 A.M. revealed that on 6/11/24 after she administered the IV
medication to Resident #1, she realized after the IV infusion, the empty IV bag read Cefazolin 6 GM in 250
ML, not Cefazolin 6 GM in 1000 ML. LVN A called DON, who instructed her to call the facility nurse
practitioner and pharmacy. LVN A stated she thought she was giving the correct dose, but by not
double-checking the IV bag with the medication administration record, a medication error occurred, which
could have harmed the resident.
Interview with the Pharmacy consultant on 2/11/25 at 1:20 P.M. revealed that this error occurred as a
pharmacy oversight, sending incorrect concentration. The pharmacist consultant stated No harm to
Resident # 1 occurred as medication was simply given in less normal saline, which was nonirritant to veins
as it was administered via a PICC line.
Interview with the facility nurse practitioner on 2/11/25 at 2:20 PM revealed he was not concerned with the
medication error as the IV antibiotic was administered with less normal saline, and no adverse effects
occurred to Resident # 1 because LVN A recognized the error quickly and had it corrected.
Interview with DON on 2/11/25 at 3:15 P.M. revealed that on 6/11/24, at approximately 830 PM, she was
notified by LVN A that an IV medication error had occurred. DON stated that she expected all licensed
nurses to follow policy and procedure regarding medication administration, as failure to do so could
negatively impact residents. She currently has her ADON's review all new admission orders and medication
delivered by the pharmacy to ensure the correct medication has been delivered and she audits this at
random.
Prior to survey entrance, the facility provided Inservice to 100 % of Nursing staff on 6/11/24 - 6/12/24
regarding the Following 5 medication rights: 1. right Patient 2. right person 3. right time 4. Right route 5.
right dose.
During staff interviews on 2/12/2024 at 8:45 a.m -10 AM., with (LVN B), ( LVN C) , (LVN D) , (LVN E) , (LVN
F), ( LVN G) and (RN H), (RN I), (RN J) from all shifts staff stated they had been in-serviced on following
the 5 rights to medication administration.
Observation on 2/12/25 at 10:33 a.m. revealed DON randomly checked new admission orders, ensuring the
five medication rights.
Record review of facility policy Medication Administration, IV Medication, dated 8/2020, revealed compare
label with a physician order.
2 Record review of resident # 2's face sheet dated 2/13/25 revealed a [AGE] year-old female admitted to
the facility on [DATE] with diagnoses that included: Dysphagia (difficulty swallowing foods or liquids), Renal
Dialysis (a procedure that filters excess fluid and waste and Coronary Angioplasty Status (A procedure that
opens the blocked artery).
Record review of Resident # 2's admission MDS assessment dated [DATE] reflected a BIMS score of 15,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676281
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676281
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westover Hills Rehabilitation and Healthcare
9922 State Hwy. 151
San Antonio, TX 78251
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
which indicated that cognition was intact.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident's # 2's monthly physician orders for June 2024 revealed an order for Ativan 1
MG, administer one tablet by mouth every 24 hours as needed for anxiety for 14 days.
Residents Affected - Some
Record review of Resident # 2's progress noted dated 6/27/24 revealed that Resident # 2 was transported
to the hospital due to a change of condition and did not return.
Record review of Resident # 2's narcotic sheet for Ativan 1 mg reflected 24 Ativan were received on
6/20/24 and 14 Ativan were present on 6/26/24.
Record review of Resident # 2's narcotic sheet for Ativan 1 mg revealed nurses were signing after each
shift verifying medication Ativan 1 mg quantity 14, was present from 6/26/24 - 7/17/24 .
Interview with the DON on 2/13/25 at 10:34 A.M., revealed on 7/17/24 , she was conducting monthly drug
destruction when she discovered the narcotic sheet for Ativan 1 MG for Resident # 2 was present, but the
blister pack was missing.
Interview on 2/13/25 at 11:00 A.M., the DON stated that this medication-drug discrepancy occurred
because of outdated controlled drug counting practices. During drug counts on each shift, nurses only
counted the amount of medication in a blister pack and did not read the resident's name to include the
name of the medication and the amount left. The DON stated on 6/17/24 -6/18/24, in-service was
conducted moving forward, all as-needed narcotic medication required two licensed nurses' signatures, and
the narcotic drug counting practice was updated.
Prior to the survey entrance, the facility in-serviced 100 % all nursing staff on 6/17/24 - 6/18/24 on the
updated narcotic medication counting process and all as-needed medication requiring two licensed nurses'
signatures.
During staff interviews on 2/13/2024 at 6:45 a.m 8:00 AM., with (LVN B), ( LVN C) , (LVN D), (LVN E) , (LVN
F), ( LVN G) and (RN H), (RN I), (RN J) from all shifts staff stated they had been in-serviced on following
narcotic medication counting process and as-needed narcotic medication requiring two licensed nurses'
signatures
Observation on 2/14/25 at 6:33 a.m., revealed LVN B and RN H counting narcotics at shift change updated
narcotic medication counting process.
Observation on 2/14/25 at 9:05 a.m., revealed LVN G and LVN E signing for an as-needed narcotic
medication.
Record review of the facility policy Controlled Medications, December 2019, reflected Any discrepancy in
controlled substance medication counts is reported to the DON immediately.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676281
If continuation sheet
Page 3 of 3