F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to provide personal privacy when providing
personal care for 1 (Resident #1) of 5 residents observed for personal care. -CNA A failed to provide
privacy for Resident #1during incontinent care This failure placed residents at risk for their loss of dignity,
respect, and psychological distress. Findings:Record review of Resident #1's face sheet dated 09/06/25
revealed a [AGE] year-old female admitted to the facility on [DATE] and again on 05/08/24. Resident
diagnoses included age related cataract, overactive bladder, hemiplegia (complete paralysis or loss of
strength on one side of the body) and hemiparesis (partial weakness or loss of muscle strength on one side
of the body) following cerebral infarction (when blood flow to the brain is disrupted), epilepsy (when nerve
cell activity in the brain is disrupted, causing seizures), and anxiety (continuous worry, fear, and
nervousness that can interfere with daily life). Record review of Resident #1's MDS dated [DATE] reflected
a BIMS score of 15 indicating that resident cognition was intact.[JM1] Record review of Resident #1's
Comprehensive Care Plan dated 05/16/24 and revised 08/01/25 revealed that resident was being care
planned for bladder incontinence. Observation of incontinent care for Resident #1 on 09/26/25 at 11:30AM
by CNA A. CNA A entered Resident #1's room and proceeded to transfer Resident #1 from her wheelchair
to her bed. Resident #1's roommate was sitting in a chair on the left side of Resident #1's bed in a recliner
chair. CNA A did not pull Resident #1's privacy curtains. CNA A proceeded to remove Resident #1's pants
that were soiled in urine. Resident #1's brief was heavily soiled in urine. After cleaning resident, CNA A then
placed a clean brief on resident along with clean pants. Interview on 09/26/25 at 11:45AM, CNA A said she
worked at the facility full time for over 2 years. CNA A said she worked the 6AM-6PM shift. CNA A said she
should have pulled Resident #1's privacy curtains when providing care for Resident #1. CNA A said she
was nervous and therefore made a mistake.Interview on 09/26/25 at 12:45PM, the DON said whenever a
resident is administered care including incontinent care they should be provided privacy by pulling the
privacy curtains due to most of the residents having roommates. The DON said by doing this, it not only
promotes resident dignity, but it also promotes a sense of security. Interview on 09/30/25 at 11:30AM,
Resident #1 said when she was being provided with incontinent care, she preferred that the staff pulled her
curtain for her privacy. Resident #1 said it was important to pull her privacy curtain because she never knew
when someone might come into the room leaving her exposed. Resident #1 said if this happened, she
would be embarrassed. Record review of the Nursing facility policy on Resident Rights dated February
2021 reflected in part: .Employees shall treat all residents with kindness, respect, and dignity.
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
676304
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676304
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Creekside Village
914 N Brazosport Blvd
Richwood, TX 77531
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide resident with care and services for 1
(Resident #1) of 5 residents reviewed for activities of daily living care, in that: CNA B failed to check
Resident #1 for incontinence and provided incontinent care every 2-3 hours. CNA A failed to thoroughly
clean Resident #1 during incontinent care when resident pants were soiled and brief was heavily soiled in
urine. This failure placed resident at risk for not being provided the care and services needed. Findings:
Record review of Resident #1's face sheet dated 09/06/25 revealed a [AGE] year-old female admitted to the
facility on [DATE] and again on 05/08/24. Resident diagnoses included age related cataract, overactive
bladder, hemiplegia (complete paralysis or loss of strength on one side of the body) and hemiparesis
(partial weakness or loss of muscle strength on one side of the body) following cerebral infarction (when
blood flow to the brain is disrupted), epilepsy (when nerve cell activity in the brain is disrupted, causing
seizures), and anxiety (continuous worry, fear, and nervousness that can interfere with daily life). Record
review of Resident #1's MDS dated [DATE] reflected a BIMS score of 15 indicating that resident cognition
was intact. Further review section GG Functional abilities reflected that resident was dependent on toileting
hygiene and required partial to moderate assistance with personal hygiene. Further review section
H-Bladder and Bowel reflected that Resident #1 was always incontinent with urine and frequently
incontinent of bowel. Record review of Resident #1's Comprehensive Care Plan dated 05/16/24 and revised
08/01/25 revealed that resident was being care planned for bladder incontinence with an intervention to
check and change resident every 2-3 hours and PRN. Further review of interventions included wash, rinse,
and dry resident perineum (the area of the skin and underlying tissue located between the anus {where
stool exits the body}) and the vulva (area outside of a female genital area located at the entrance of the
vagina). Observation on 09/26/25 at 11:28AM of Resident #1 sitting in wheelchair by the nurse station
telling the staff she needed to be changed. Observation on 09/26/25 at 11:30AM of CNA A providing
incontinent care for Resident #1. CNA A entered Resident #1's room wearing gloves and carrying a pack of
disposable wipes. CNA A proceeded to transfer the resident from the wheelchair to her bed. CNA A
proceeded to remove Resident #1's pants that were soiled in urine. Resident #1's brief was heavily soiled in
urine. CNA A began to clean resident first starting with the buttocks clean back and forward with the same
wipe instead of cleaning resident one wipe at a time. After cleaning resident buttocks, CNA A then placed a
clean brief on resident without cleaning resident perineal area (area located between the anus and external
genitalia in both male and females). After cleaning resident, CNA A then changed her gloves and placed
cleaned pants on resident. Interview on 09/26/25 at 11:37AM, Resident #1 said the last time her brief had
been changed was on the night shift around 5:30AM. The resident said she had not refused care. Interview
on 09/26/25 at 11:45AM with CNA A said she worked at the facility full time for over 2 years. CNA A said
she worked the 6AM-6PM shift. CNA A said she was supposed to wash her hands before placing on gloves
to care for Resident #1. CNA A said Resident #1 was a heavy wetter. CNA A said she should have cleaned
Resident #1 from front to back instead of starting with resident buttocks. CNA A said providing incontinent
care at least every 2-hours and as needed, cleaning the residents thoroughly from front to back was
important in preventing the spread of bacteria that could lead to urinary tract infections. CNA A said the
reason she was making mistakes was because she was nervous. CNA A said she was not the CNA for
Resident #1 and that CNA B was. CNA A said she was just helping CNA B. Interview on 09/26/25 at
12:45PM the DON said incontinent care should be provided to the residents every 2 hours and as needed.
Interview on 09/26/25 at 1:25PM CNA B said she
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676304
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676304
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Creekside Village
914 N Brazosport Blvd
Richwood, TX 77531
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
worked at the facility from 6AM-6PM full time since July of 2025. CNA B said she was the CNA assigned to
Resident #1. CNA B said the last time she provided incontinent care for Resident #1 was between 7:30AM
or 7:45AM but missed the next round for incontinent care. CNA B said incontinent care should be provided
to the residents at least every 2 hours and that was the facility policy. Record review of the Nursing facility
policy on Perineal Care dated February 2018 reflected in part: .The purpose of this policy procedure are to
provide cleanliness and comfort to the resident to prevent infection and skin irritation, and to observe the
resident's skin condition.For female residents.wash perineal area front to back separate the labia and was
area downward form front to back.Continue to wash the perineum moving from inside outward to the thigh,
rinse perineum thoroughly in same direction, using fresh water and a clean washcloth.rinse and dry
thoroughly.
Event ID:
Facility ID:
676304
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676304
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Creekside Village
914 N Brazosport Blvd
Richwood, TX 77531
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to establish and maintain, and infection
prevention and control program designed to provide a safe, sanitary and comfortable environment and to
help prevent the development and transmission of communicable disease and infections for 1 of 5
(Resident #1) reviewed for infection control. -CNA A did not practice hand washing/hand hygiene prior,
during, and after providing incontinent care for Resident #1 -CNA A did not transport soiled linen in plastic
bag. -CNA A removed disposable wipes from Resident #1's room and placed them back on cart in the
hallway. These failures placed residents at risk for infections and cross contamination. Findings: Record
review of Resident #1's face sheet dated 09/06/25 revealed a [AGE] year-old female admitted to the facility
on [DATE] and again on 05/08/24. Resident diagnoses included age related cataract, overactive bladder,
hemiplegia (complete paralysis or loss of strength on one side of the body) and hemiparesis (partial
weakness or loss of muscle strength on one side of the body) following cerebral infarction (when blood flow
to the brain is disrupted), epilepsy (when nerve cell activity in the brain is disrupted, causing seizures), and
anxiety (continuous worry, fear, and nervousness that can interfere with daily life). Record review of
Resident #1's MDS dated [DATE] reflected a BIMS score of 15 indicating that resident cognition was intact.
Further review section GG Functional abilities reflected that resident was dependent on toileting hygiene
and required partial to moderate assistance with personal hygiene. Further review section H-Bladder and
Bowel reflected that Resident #1 was always incontinent with urine and frequently incontinent of bowel.
Record review of Resident #1's Comprehensive Care Plan dated 05/16/24 and revised 08/01/25 revealed
that resident was being care planned for bladder incontinence. Observation on 09/26/25 at 11:30AM of
CNA A providing incontinent care for Resident #1. CNA A entered the resident room wearing gloves and
carrying a pack of disposable wipes. CNA A proceeded to transfer the resident from the wheelchair to her
bed. CNA A proceeded to remove Resident #1's pants that were soiled in urine. Resident #1's brief was
heavily soiled in urine. CNA A did not change gloves and sanitize her hands instead, proceeded to provide
incontinent care. When CNA A completed incontinent care, she did not change gloves, wash or sanitize her
hands but proceeded to transport the soiled linen in her hands walking out of the room down the hallway.
After CNA A placed the soiled linen inside of the barrel, she removed her gloves and sanitized her hands.
CNA A returned to Resident #1's room and removed the package of disposable wipes from resident room
and placed the wipes back on the cart in the hallway. Interview on 09/26/25 at 11:45AM with CNA A said
she worked at the facility full time for over 2 years. CNA A said she worked the 6AM-6PM shift. CNA A said
she was supposed to wash her hands before placing on gloves to care for Resident #1. CNA A said soiled
linen was supposed to be transported inside of a bag for infection control. CNA A said she was instructed
not to leave disposable wipes in a resident's room when done providing care, but to return them to the cart
in the hallway. CNA A said she was told this because staff were overstocking the resident rooms with
personal care items. CNA A said she received in-service on this last week. CNA A said the reason she was
making mistakes was because she was nervous. Interview on 09/26/25 at 12:45PM the DON said she was
the Infection Control Preventionist. The DON said the staff should be practicing hand hygiene before,
during, and after care. The DON said soiled linen should be transported in a bag for infection control and to
prevent cross contamination. The DON said once personal care items including disposable wipes are taken
in the resident room, staff should not be taking them out of the room to place back on the cart. The DON
said this placed the residents at risk for cross contamination. The DON said the staff was in-serviced on not
leaving personal care items at the bedside but inside the resident drawer.
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676304
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676304
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Creekside Village
914 N Brazosport Blvd
Richwood, TX 77531
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Record review of the facility policy on Infection Control dated October 2018 reflected in part: .This facility's
infection control policies and practices are intended to facilitate maintaining a safe, sanitary and
comfortable environment and to help prevent and manage transmission of disease and infections. Record
review of the facility policy on Departmental (Environmental Services) Laundry and Linen dated January
2014 reflected in part: .The purpose of this procedure is to provide a process for the safe and aseptic
handling, washing, and storage of linen.Consider all soiled linen to be potentially infectious and handle with
standard precautions. Record review of the facility policy on Handwashing/Hand Hygiene dated October
2023 reflected in part: .This facility considers hand hygiene the primary means to prevent the spread of
healthcare-associated infections.All personnel are expected to adhere to hand hygiene policies and
practices to help prevent the spread of infections to other personnel, residents, and visitors.Indications for
hand hygiene.Immediately before touching resident.After touching a resident.Immediately after glove
removal.The use of gloves does not replace handwashing/hand hygiene.
Event ID:
Facility ID:
676304
If continuation sheet
Page 5 of 5