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Inspection visit

Health inspection

Avir at OremCMS #6763141 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0573 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Let each resident or the resident's legal representative access or purchase copies of all the resident's records. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure the resident has the right to access personal and medical records pertaining to himself and allow the resident to obtain a copy of the records upon request and upon two working days advance notice to the facility for 1 of 2 residents (CR#1) whose records were reviewed in that: - The facility failed to provide CR#1's Responsible party copies of medical records after a request was submitted to the facility on [DATE]. This failure could place residents at risk of violation of their rights by not receiving copies of their medical records. Findings included: Record review of the admission sheet (undated) for CR #1 revealed a [AGE] year-old male admitted to the facility on [DATE] and discharged on 09/29/2023. His diagnoses included type 2 diabetes mellitus (a long-term condition in which the body has trouble controlling blood sugar and using it for energy), hypertension (a condition in which the force of the blood against the artery walls is too high) and bed confinement (unable to get up from bed without assistance, unable to ambulate, and unable to sit in a chair or wheelchair). Family member was listed as Responsible Party. Resident was transferred to the hospital on [DATE]. Record review of CR #1's Quarterly MDS assessment, dated 09/25/2023, revealed the BIMS score 07 out of 15 indicating severely impaired cognition. He required extensive assistance from staff physical assist for personal hygiene, toilet, dressing and bed mobility. Resident was always incontinent of bowel and bladder. Record review of CR #1's care plan initiated 3/17/2023 and revised on 10/06/2023 revealed the following: Focus: The resident has potential fluid deficit r/t feeding tube as a nutritional approach Goal: The resident will be free of symptoms of dehydration and maintain moist mucous membranes, good skin turgor. Interventions: Administer medications as ordered. Monitor/document for side effects and effectiveness. Monitor/document/report PRN any s/sx of dehydration: decreased or no urine output, concentrated urine, strong odor, tenting skin, cracked lips, furrowed tongue, new onset confusion, dizziness on sitting/standing, increased pulse, (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 676314 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676314 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/21/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avir at Orem 3730 W. Orem Drive Houston, TX 77045 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0573 headache, fatigue/weakness, dizziness, fever, thirst, recent/sudden weight loss, dry/sunken eyes. Level of Harm - Minimal harm or potential for actual harm Record review of the facility's Record Request for CR#1 revealed the form was signed by RP on 10/06/2023. Residents Affected - Few In a telephone interview on 11/19/2024 at 8:55a.m., with CR #1's family member, she stated she was the responsible party for CR #1. The Family member stated she submitted a record request in October 2023, but the facility has not yet provided the requested records as of today (11/19/2024). In an interview on 11/19/2024 at 11:02a.m., with the Medical records/central supply, she stated she began in medical records role on May 28, 2024. She stated the process for requesting medical records involved the family/ resident filling out the record request form. The form was then sent to the corporate office where once approved she would print the records and process their request within 24 hours. She stated that once the records were mailed corporate would then be notified that the request had been fulfilled. She stated the copy of the records that were mailed was retained for three years as part of their records. She stated that she was not aware if previous requests had been made by CR#1's family member requesting copies of the medical record. In an interview on 11/19/24 at 1:02 p.m., with the Administrator, he stated he found the records request made by the family member for CR#1 on 10/06/2023. The Administrator stated with CR#1 discharged the facility was unable to locate his binder to check if the record request was possibly mailed. He stated when a request was made, it should be fulfilled within 24 hours. Record review of facility's Release of Information policy (revised November 2009) revealed in part: .Policy statement: Our facility maintains the confidentiality of each resident's personal and protected health information. Policy Interpretation and Implementation: 3. All information contained in the resident's medical record is confidential and may only be released by the written consent of the resident or his/her legal representative (sponsor), consistent with state laws and regulations. 8.The resident may initiate a request to release such information contained in his/her records and charts to anyone he/she wishes. Such requests will be honored only upon the receipt of a written, signed, and dated request from the resident or representative (sponsor). 9. A resident may have access to his or her records within 24 hours (excluding weekends or holidays) of the resident's written or oral request . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 676314 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0573GeneralS&S Dpotential for harm

    F573 - The resident has the right to access personal and medical records pertaining

    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

FAQ · About this visit

Common questions about this visit

What happened during the November 21, 2024 survey of Avir at Orem?

This was a inspection survey of Avir at Orem on November 21, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Avir at Orem on November 21, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Let each resident or the resident's legal representative access or purchase copies of all the resident's records."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.