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Inspection visit

Health inspection

WINDMILL VILLAGE REHABILITATION & CARE CENTERCMS #6763181 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0644 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, and record review, the facility failed to incorporate recommendations from a PASRR level II determination and the PASRR evaluation report for 1 of 5 residents (Resident #1) reviewed for PASRR. The facility failed to submit a complete and accurate request for NFSS in the LTC online portal within 20 days after the IDT meeting. This failure could cause residents with mental health disorders and psychiatric conditions to have a delay in services or not receive specialized services or equipment that may be needed for a better quality of life.Record review of Resident #1's face sheet dated 08/28/25 revealed a [AGE] year-old male admitted to the facility on [DATE] with the following diagnoses: paranoid schizophrenia (a disorder that affects the ability to think, feel and behave clearly), mild intellectual disabilities, cognitive communication deficit (inability to communicate effectively due to cognitive impairments), intermittent explosive disorder (a mental disorder characterized by explosive outbursts of anger or violence), Type 2 diabetes mellitus (a condition in which the body does not use insulin properly), cerebral infarction (stroke) and generalized muscle weakness. Record review of Resident #1's annual MDS assessment dated [DATE] revealed a BIMS score of 07, indicating the resident had severe cognitive impairment. The MDS also revealed Resident #1 had a psychiatric disorder and was dependent in eating, toileting and hygiene. Record review of Resident #1's comprehensive care plan, initiated 04/11/25 and revised on 05/18/25, revealed the resident as PASRR positive related to IDD. Further review revealed an IDT PASRR meeting was held on 04/28/25. Record review of a Care Plan Conference document dated 04/28/25 revealed the care plan meeting was held due to Other: PASRR. Attendees included: MDS Nurse, Social Services, Dietary, a staff nurse, Resident #1's family member, a COTA and a PASRR habilitation coordinator. Record review of Resident #1's PCSP dated 04/28/25 revealed a recommendation for a CMWC and coordination of habilitative therapy services of PT and OT. In an interview on 08/28/25 at 2:34 PM with the MDS Nurse, she stated she was responsible for LTC PASRR assessments. She stated Resident #1 was PASRR positive and recommendations had been made at the initial IDT meeting on 04/28/25, but she had issues with being able to upload the OT evaluation. She stated the facility reached out to the caseworker but did not receive a response and she was not able to enter anything due to the resident's information not populating in the system. The MDS Nurse stated a second IDT meeting was held in June to extend the deadline due to not being able to enter the information. She stated she had attended PASRR training and had performed PASRR assessments for many years. She stated it was her responsibility to assure proper PASRR assessments were submitted timely and to submit NFSS through the LTC portal. The MDS Nurse stated she knew Resident #1 qualified for services and was not receiving services, but she had not been able to fix the problem so far. In an interview on 08/29/25 at 9:48 AM with the HHSC PASRR Unit Program Specialist, she stated if PASRR specialized services were recommended at the IDT meeting but were not initiated within 20 business days following the date the services were agreed to, the resident would not (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 676318 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676318 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/29/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Windmill Village Rehabilitation & Care Center 507 Martin Luther King Blvd Lubbock, TX 79403 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete receive a PASRR specialized service. She stated the facility was given an additional specific timeframe to submit the NFSS request, but the facility did not meet that timeframe in addition to the previous 20 business days that were allowed. In an interview on 08/29/25 at 2:57 PM, Resident #1 stated he occasionally attended his own care plan meetings, but his family member usually took care of his business. He stated he was aware of the fact that he could have a new wheelchair, and he was waiting to get it. He stated his current wheelchair was functioning fine but was missing a brake on one side. Resident #1 stated he was not interested in doing therapy. In an interview on 08/29/25 at 3:04 PM, the DOR stated he was not in his current position when the IDT meeting for Resident #1 took place. He stated the OT evaluation was completed and the CMWC had been measured and ordered and was awaiting PASRR approval. In an interview on 08/29/25 at 4:07 PM, the Regional LIDDA Director stated Resident #1 was recommended for a CMWC and habilitative OT and PT. She stated the facility submitted partial information on 05/20/25 which was processed by HHSC on 05/23/25. She stated all the required documentation was not submitted under the supplier acknowledgment tab and was lacking documentation for PT and OT services, which caused the process to be delayed beyond the 20-day timeline. She stated it was the responsibility of the facility to follow-up on the portal process and assure timely submission and acceptance of documentation. In an interview on 08/29/25 at 4:43 PM, the ADM stated the process when a PASRR positive resident is identified was to hold an IDT meeting with PASRR workers to establish what services were needed. She stated it was the responsibility of the MDS Nurse to assure the NFSS was entered into the LTC portal timely and follow up on the process. She stated the monitoring system to assure timely entry of PASRR information was for the MDS Nurse to report any issues to the ADM. The ADM stated a potential negative outcome for failure to process PASRR information timely was that residents may miss services that they were qualified for. Record review of the facility's document titled Preadmission and Screening Resident Review (PASRR) Rules, revised 03/15/23 revealed: GuidelineIt is the intent of [named company] to meet and abide by all state and federal regulations that pertain to resident Preadmission and Screening Resident Review (PASRR) rules.RulesThe intent of this guideline is to identify residents with Mental Illness (MI), Intellectual Disability (ID) or Developmental Disability (DD)/Related Conditions (RC) and to ensure they are properly placed, whether in community or in a Nursing Facility (NF) and to ensure they receive the services they require for their MI, or ID/DD. ProcedurePost IDT Meeting ResponsibilitiesOnce the IDT/PCSP makes its determinations about specialized care, the facility will;.2. The facility will initiate the request for specialized services within 20 business days of the IDT/PCSP meeting, implement Specialized Services therapy within 3 business days after receiving approval from HHSC in the online portal and order CMWC and/or DME within 5 business days of receiving approval from HHSC in the online portal-. Event ID: Facility ID: 676318 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0644GeneralS&S Dpotential for harm

    F644 - Coordination

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

FAQ · About this visit

Common questions about this visit

What happened during the August 29, 2025 survey of WINDMILL VILLAGE REHABILITATION & CARE CENTER?

This was a inspection survey of WINDMILL VILLAGE REHABILITATION & CARE CENTER on August 29, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WINDMILL VILLAGE REHABILITATION & CARE CENTER on August 29, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as neede..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.