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Inspection visit

Health inspection

LAKESIDE NURSING AND REHABILITATION CENTERCMS #6763251 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0551 Give the resident's representative the ability to exercise the resident's rights. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to obtain documentation that the resident's representative has been delegated the necessary authority to exercise the resident's rights and must verify that a court-appointed representative has the necessary authority for the decision-making at issue as determined by the court. For example, a court-appointed representative might have the power to make financial decisions, but not health care decisions. Additionally, the facility must make reasonable efforts to ensure that it has access to documentation of any change related to the delegation of rights, including a resident's revocation of delegated rights, to ensure that the resident's preferences, are being upheld for 1 of 5 residents (Resident #1) reviewed for resident representative rights. Residents Affected - Few The facility failed to ensure Resident #1, who was cognitively impaired when admitted to the facility, had had a representative who had the authority to make decisions on his behalf. This failure could lead to the facility making decisions without the resident's right to designate a surrogate or representative to make treatment or transfer decisions for the resident; and could deny the resident through the resident representative their wishes and preferences. The findings included: Record review of Resident#1's face sheet, dated 09/12/23, and EMR (electronic medical record) revealed, the resident was re-admitted on [DATE] with diagnoses that included: anoxic brain damage (not enough oxygen to the brain causing brain damage), seizures, cerebral infarction (destructive blood flow in the brain) and PEG (Resident was a Male age [AGE]. RP (responsible party) was listed as the resident per the face sheet. Record review of Resident# 1's Care Plan, dated 02/08/23, revealed goals and interventions that included: ADL care, medications as ordered, Code status DNR, at risk for infection, cognitive deficits, and behaviors. Record review of Resident#1's MDS (minimum data set), dated 8/8/23 revealed: BIMS (brief interview of mental status) Score was zero (severely impaired in cognition). During an interview on 09/12/23 at 8:55 AM, Resident#1's family member stated there was no documented POA or guardianship. The family member stated that a family attorney informed the family a POA was not required because a family member signed the admission for the resident to the facility. The family member stated the facility refused to provide documents involving a resident fall (Resident#1) (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 676325 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676325 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/13/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Lakeside Nursing and Rehabilitation Center 8707 Lakeside Parkway San Antonio, TX 78245 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0551 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few on 9/8/23. The facility requested that the family member provide written documentation of POA which the family member did not possess before medical files could be released to the family member. The family member expressed the opinion that it was not right for the facility to insist on written documents when the family member signed the admissions packet. Observation and interview on 09/12/23 at 11:00 AM revealed Resident #1 was in bed; TV was on; alert and not oriented. Communication cues card were not visible at the time of the observation. [in interview with SP on 9/12/23 at 5:10 PM below the SP stated cue cards were provided to the resident.] The Resident could not answer any direct questions; or follow simple cues. The surveyor pointed to Resident#1's blue shirt and asked the resident whether the color of the shirt was red and the resident did not provide a response. The surveyor attempted to cue the resident by using the thumb technique; that was, thumb up meant yes and thumb down meant no. The resident did not provide a thumb response to the color of the shirt. The DON was present during the attempted interview with the resident. During a joint interview on 09/12/23 at 4:00 PM with the DON and the ADON, the DON stated Resident #1's family member was denied medical records because the family member was not the RP or the Guardian; the family member was only an emergency contact person. The DON stated on 09/11/23Resident #1's family member- as requested to provide proof of POA or guardianship because during the weekend the family member wanted medical records concerning Resident #1's fall on 09/08/23. Resident #1's family member was denied the medical records involving the fall on 09/08/23. The DON and the ADON both recognized that on admission [DATE]) the admissions office failed to establish who was the RP and by default Resident #1 who was cognitively impaired was listed as the RP. This failure prevented the resident designating an RP at admissions; and given the resident could not provide consent the facility failed to encourage the family member to seek guardianship at admissions. During observation and interview on 09/12/23 at 5:10 PM, with the DON and SP A present, the surveyor asked Resident #1 by use of communications cards provided by SP A as to whether the color of the Resident#1's shirt was black [actual color was blue], the resident pointed to yes the color was black. During an interview on 09/12/23 at 5:15 PM, the Administrator stated: Resident#1's family member was denied the medical records involving labs and we identified that the family member was not the RP, POA or guardian. The Administrator stated Resident #1's family member would be encouraged to get guardianship if they want to get the medical records or if they wanted to make medical decisions. The Administrator recognized that Resident #1 who was cognitively impaired was admitted to the facility without an RP being designated. Policy on admission process was requested on 9/12/23 from the Administrator but none was provided at exit on 9/12/23. Record review of facility's Resident Rights policy dated revised 05/2007 read: The Resident has the right: .to have a legal representative . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 676325 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0551GeneralS&S Dpotential for harm

    F551 - In the case of a resident who has not been adjudged incompetent by the state

    Give the resident's representative the ability to exercise the resident's rights.

FAQ · About this visit

Common questions about this visit

What happened during the September 13, 2023 survey of LAKESIDE NURSING AND REHABILITATION CENTER?

This was a inspection survey of LAKESIDE NURSING AND REHABILITATION CENTER on September 13, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at LAKESIDE NURSING AND REHABILITATION CENTER on September 13, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Give the resident's representative the ability to exercise the resident's rights."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.