F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure residents have a right to
personal privacy for 1 of 6 residents (Resident #89) reviewed for privacy, in that: The facility failed on
7/30/2025 when CNA A and RA B did not completely close Resident #89's privacy curtain while providing
incontinent care. This deficient practice could place residents at-risk of loss of dignity due to lack of privacy.
The findings include: Record review of Resident #89's face sheet, dated 07/30/2025, revealed an admission
date of 12/09/2023 and, a readmission date of 10/03/2024, with diagnoses which included: Dementia
(decline in cognitive abilities), Type 2 diabetes mellitus (high level of sugar in the blood), Hyperlipidemia
(Elevated level of any or all lipids(fat) in the blood),Dysphagia (Difficulty swallowing), Schizoaffective
disorder (mental disorder characterized by abnormal thought processes and an unstable mood). Record
review of Resident #89's Quarterly MDS assessment, dated 04/25/2025, revealed the resident had a BIMS
score of 09, indicating she was moderately cognitively impaired. Resident #89 was always incontinent of
bladder and frequently incontinent of bowel and, required total assistance with her ADLs. Record review of
Resident #89's care plan, dated 12/20/2023, revealed a problem of has bowel and bladder incontinence r/t
Activity Intolerance, Dementia, Disease Process, Impaired Mobility, w/c bound, and Overactive Bladder.,
with an intervention of TOILET USE: The resident requires extensive assist from (2) staff for toileting.
Observation on 07/30/2025 at 10:20 a.m. revealed CNA A and RA B did not completely close the privacy
curtains while they provided incontinent care for Resident #89, exposing the resident who could be seen if
somebody entered the room. Further observation revealed Resident #89's roommate was in the room. The
privacy curtain was folded on itself on one end and was too short to be completely closed. During an
interview with CNA A and RA B on 07/30/2025 at 11:11 a.m., when CNA A stated the privacy curtains was
not completely closed while they provided care for Resident #89 but it should have been to protect the
resident privacy. Neither CNA had noticed the privacy curtain was too short to completely close and were
going to notify Maintenance. They stated they received resident rights training within the last year. During
an interview with the DON on 07/30/2025 at 3:55 p.m., when DON stated privacy must be provided during
nursing care and Resident #89's privacy curtains should have been closed completely. DON stated the staff
had received training on resident rights within the year and the training was provided by the ADONs and
herself. The DON stated they also check the staff skills annually and as needed. Review of Facility's policy,
titled Resident Rights, undated, revealed They also will have the right to privacy, maintain privacy curtains
for dressing and when providing care.
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
676325
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676325
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lakeside Nursing and Rehabilitation Center
8707 Lakeside Parkway
San Antonio, TX 78245
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure the resident Minimum Data Set (MDS) assessment
accurately reflected the resident's status for 2 (Resident #48 and Resident #84) of 5 residents reviewed for
accuracy of assessments. 1.The facility failed to ensure Resident #48 was coded on his annual MDS
assessment dated [DATE] as receiving an antipsychotic medication. 2.The facility failed to ensure Resident
#84 was coded on his quarterly MDS assessment dated [DATE] as receiving an antipsychotic medication.
This failure could place residents at risk for improper or incorrect care and services necessary for their
physical, mental, and psychosocial well-being. The findings included: 1.Review of Resident #48's admission
sheet with an original admission date of 8/31/24 and a re-admission date of 7/16/25, showed a [AGE]
year-old male resident with diagnoses including Dementia, Depression, Anxiety, Post Traumatic Stress
Disorder, Cholecystitis (inflammation of the gallbladder, often caused by gallstones), Parkinson's Disease
(a movement disorder of the nervous system), and Hypertension (high blood pressure). Review of Resident
#48's order summary included an order for Nuplazid (Pimavanserin) 34 MG dated 8/30/24, with directions
to give 34 MG one time a day for hallucinations. Nuplazid is an atypical antipsychotic indicated for the
treatment of hallucinations and delusions associated with Parkinson's disease psychosis. Review of
Resident #48's annual MDS assessment dated [DATE] documented the resident with a BIMS of 11,
indicating moderate cognitive impairment. Further review of the assessment showed in Section N Medications, N0415. High-Risk Drug Classes: Use and Indication 1. Is taking Check if the resident is taking
any medications by pharmacological classification, not how it is used, during the last 7 days or since
admission/entry or reentry if less than 7 days A. Antipsychotic, a blank box under the Is taking column for
antipsychotic medication. Review of Resident #48's care plan with a revision date of 9/2/24, documented
the resident is on antipsychotic medication use r/t hallucinations with interventions/tasks including
Document episodes of behavior; Document non-pharmacological interventions; Pimavanserin as ordered
per Medical Doctor (MD); and Quarterly Abnormal Involuntary Movement Scale (AIMS) assessment to be
completed. 2.Review of Resident #84's admission sheet with an original admission date of 1/17/23 and a
re-admission date of 10/3/23, showed a [AGE] year-old male with diagnoses including Type 2 Diabetes
Mellitus, Hypertension, Anxiety, Bipolar Disorder, and Benign Prostatic Hyperplasia (enlarged prostate).
Review of Resident #84's order summary included an order for Latuda (Lurasidone) 40 MG dated 4/10/25,
with directions to give 1 tablet by mouth one time a day for Bipolar. Latuda is an atypical antipsychotic
indicated for the treatment of schizophrenia and bipolar depression. Review of Resident #84's quarterly
MDS assessment dated [DATE] documented the resident with a BIMS of 14, indicating intact cognition.
Further review of the assessment showed in Section N - Medications, N0415. High-Risk Drug Classes: Use
and Indication 1. Is taking Check if the resident is taking any medications by pharmacological classification,
not how it is used, during the last 7 days or since admission/entry or reentry if less than 7 days A.
Antipsychotic, a blank box under the Is taking column for antipsychotic medication. Review of Resident
#84's care plan with a revision date of 5/20/24, documented the resident receives Lurasidone Psychotropic
medication r/t Bipolar disorder with interventions/tasks including Administer medications (Latuda) as
ordered. Monitor/document for side effects and effectiveness. During an interview with the MDS Coordinator
on 7/30/25 at 2:24 PM, the MDS Coordinator stated she opens the MDS assessment in the scheduled time
frame and the interdisciplinary team reviews the medical record and completes their portion of the
assessment. The MDS Coordinator stated when the assessment was complete, a registered nurse with
Resource Utilization Group (RUG) training will sign the assessment. The MDS Coordinator stated after the
assessment has been signed, she
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676325
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676325
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lakeside Nursing and Rehabilitation Center
8707 Lakeside Parkway
San Antonio, TX 78245
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
will lock and transmit it. The MDS Coordinator stated it was important for the MDS to be accurate, because
they use the assessment for quality measures, to perform the care of the patient, and to revise the care
plan. During an interview with the DON on 7/30/25 at 4:00 PM, the DON stated her expectation for the MDS
assessments is that they are accurate, and if they are inaccurate, her expectation was that they be fixed.
During an interview with the DON on 7/31/25 at 9:08 AM, the DON stated they use the Resident
Assessment Instrument (RAI) Manual as a reference for the MDS assessments. Review of the RAI Manual
(Resident Assessment Instrument) dated October 2024, documented in section N0450: Antipsychotic
Medication Review Coding Tips and Special Populations, Any medication that has a pharmacological
classification or therapeutic category of antipsychotic medication must be recorded in this section,
regardless of why the medication is being used.Review of the facility policy titled Resident Assessment,
undated, documented It is the policy of this facility to complete a comprehensive assessment of the
resident's needs which are based on the State's specific Resident Assessment Instrument (RAI) and the
facility's interdepartmental assessment forms.
Event ID:
Facility ID:
676325
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676325
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lakeside Nursing and Rehabilitation Center
8707 Lakeside Parkway
San Antonio, TX 78245
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interviews and record review, the facility failed to store, prepare, distribute, and
serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed for
kitchen sanitation. 1. 1 container of an orange juice cup was sitting on top of a box of orange juice and was
partially opened. 2. A box of graham cracker tart shells was open and the individual shells were not
covered. 3. A box of vanilla ice cream cups was open, not dated and contained cups that had opened and
spilled out into the cardboard box. 4. A box of strawberries in the freezer was open and the plastic wrap
around the strawberries was torn, exposing the strawberries to the air. 5. An individually wrapped glazed
donut was in a plastic baggie with smeared marks at the top where the Date and Contents line was located.
6. An undated and unlabeled bag of red juice was located under the juice dispenser and was not connected
to the dispenser. 7. The facility failed to store a mop in the proper position in the utility closet. These
deficient practices could place residents who received meals and snacks from the kitchen at risk for food
borne illness. The findings were: 1. Observation on 07/28/25 at 9:12 am in the kitchen revealed a small
container of orange juice sitting on top of a cardboard box of orange juice that had the cardboard lid
partially opened and juice had leaked out onto the side of the container. 2. Observation on 07/28/25 at 9:12
am in the kitchen revealed a box of graham cracker crust tart shells that was open, not dated and exposed
to the air.3. Observation on 07/28/25 at 9:12 am in the kitchen freezer revealed a box of vanilla ice cream
cups that was open, not dated and contained cups that had opened and spilled out into the cardboard box.
This appeared to indicate that at some point the containers were not kept frozen and melted so that the
contents spilled out. 4. Observation on 07/28/25 at 9:12 am in the kitchen, revealed a box of strawberries in
the freezer that was open and the plastic wrap around the strawberries was torn, exposing the strawberries
to the air.5. Observation on 07/28/25 at 9:12 am in the kitchen, revealed a baggie of an individually
wrapped glazed donut with illegible ink smears on the label part of the bag for date and contents.6.
Observation on 07/28/25 at 9:12 am in the kitchen, revealed an undated and unlabeled open bag of red
juice located under the juice dispenser laying on a shelf that was not connected to the dispenser. A kitchen
employee grabbed the container off the shelf when she noted surveyor was looking at it and said she was
going to take it to the trash. 7. Observation of the utility closet in the kitchen on 07/29/25 at 10:00 am
revealed a mop stored head-side down in the drain compartment of a mop- bucket. The mop was not in use
at the time of the observation. The Dietary Manager was asked if that is where the mop is usually stored he
said, ‘No, it should be hung up. He then proceeded to try and hang the handle of the mop on a wall
mounted mop and broom holder. The holder would not hold the handle so he just took the mop head off,
put it in a plastic bag and had one of his employees take it to the laundry. On 07/31/25 at 1:00 pm, a
follow-up observation of the closet revealed a mop with the mop head up leaning against the wall of the
closet. When asked if this was the proper way to store the mop, the Dietary Manager stated that it should
probably be stored with mop head down which was also incorrect. Record review of an undated
Policy/Procedure for Dietary Services revealed It is the policy of this facility that the facility shall have an
organized food service, appropriately planning, equipped, and staffed to prepare and serve the number of
meals created in the kitchen. Under the Procedures, #7 stated All cleaning equipment must be stored in
designated area when not in use. Record review of the Food Code, U.S. Public Health Service, U.S. FDA,
2022, U.S. Department of H&HS, revealed: 6-501.16 Drying Mops. After use, mops shall be placed in a
position that allows them to air-dry without soiling walls, equipment, or supplies.
Event ID:
Facility ID:
676325
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676325
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lakeside Nursing and Rehabilitation Center
8707 Lakeside Parkway
San Antonio, TX 78245
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews, and record reviews, the facility failed to maintain an infection prevention and control
program designed to provide a safe, sanitary, and comfortable environment and to help prevent the
development and transmission of communicable disease and infection for 1 of 6 residents (Resident #86)
reviewed for infection control, in that: While providing colostomy care for Resident #86, LVN C failed to use
proper infection control. These deficient practices could place residents at-risk for infection due to improper
care practices. The findings included: Record review of Resident #86's face sheet, dated 07/30/2025,
revealed an admission date of 02/05/2025, and a readmission date of 05/01/2025, with diagnoses which
included: Dementia (decline in cognitive abilities), Type 2 diabetes mellitus(high level of sugar in the
blood),Dysphagia (Difficulty swallowing), Depression (mood disorder that causes a persistent feeling of
sadness and loss of interest), Hypothyroidism (under active thyroid), Hypertension (high blood pressure),
Ileostomy status(opening in the abdominal wall allowing for elimination of feces). Record review of Resident
#86's Significant Change MDS, dated [DATE], revealed the resident had a BIMS score of 15 indicating no
cognitive impairment. Resident #86 required total assistance with her ADLs, was always incontinent of
bladder and, had a ostomy. Review of Resident #86's care plan, dated 02/06/2025, revealed a problem of
Has an alteration in gastro-intestinal status r/t Diverticulitis withperforation and Ileostomy status. and an
intervention of Provide ileostomy care and change bag as needed. Observation on 07/30/2025 at 12:05
p.m. revealed while providing Ileostomy (opening in the abdomen allowing waste to exit the body) care for
Resident #86, LVN C, use sanitizer between change of gloves after removing the collection bag and after
cleaning the stoma, however LVN C did not sanitize between her fingers. During an interview with LVN C,
on 07/30/2025 at 12:25 p.m., she stated she did not realize she did not correctly sanitize her hands but
confirmed she should sanitize between her fingers to prevent cross contamination and put the resident at
risk for infection. She confirmed receiving infection control training within the year. During an interview with
the DON on 07/30/2025 at 3:55 p.m., she stated staff had to sanitize between their fingers while sanitizing
to prevent risk of infection for the residents. She confirmed training was provided for the staff at least
annually and their skills were check at least annually Review of facility policy, titled Hand Hygiene, dated
10/2022, revealed Using alcohol-based hand rubs. Apply generous amount of product to palm of hands and
rub hands together. Cover all surfaces of hands and fingers until hands are dry.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676325
If continuation sheet
Page 5 of 5