F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure services provided by the facility, as
outlined by the comprehensive care plan, met professional standards of quality for two (Resident #2, CR#1)
of three residents observed for gastrostomy tube feedings.
Residents Affected - Some
The facility failed to ensure that LVN B turned off Resident #2's feeding as ordered by the physician.
The facility failed to ensure that CNAs notified the nurses to turn off CR#1's feeding pump when providing
care.
These failures could place residents at risk for aspiration, and abdominal discomfort.
Findings included:
Resident #2
Record review of Resident #2's admission face sheet revealed he was [AGE] year-old male that was
admitted to the facility on [DATE]. His diagnoses included type 2 diabetes (high blood sugar), dysphagia
(difficulty swallowing), oropharyngeal phase (movement of food through the oral cavity by the tongue), lack
of coordination, major depressive disorder (mental illness), insomnia (difficulty sleeping), essential
hypertension (high blood pressure), hypothyroidism (when the thyroid glands doesn't produce enough
thyroid hormones), hypotension (low blood pressure), altered mental status (change in mental function),
other supraventricular tachycardia (irregular heart beat) and cerebral infarction (disruptive blood flow to the
brain).
Record review of Resident #2's physician's order dated 01/11/2024 revealed an order for Enteral Feeding
every night shift for feeding supplement Enteral Feeding Isosource 1.5 at 70 ml per hour with 30 minutes
flush. Physician's order dated 12/11/2023 document percentage of meal eaten. Give Jevity 1.5cal(250ml) if
intake is less than 50%. Only if resident consumes less than 50% after meals for record % of meal eaten.
01/24/2024 Enteral feeding disconnect one time a day bowel rest/pleasure feeding.
Review of Resident #2's MDS assessment, dated 12/17/2023 revealed the resident was coded as severely
impaired for cognition, incontinent of bowel and bladder, total care for activities of daily living and was fed
via a feeding tube.
Record review of Resident #2's Care Plan dated 10/31/2023 for Feeding Tube reflected:
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
676332
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Problem: Resident #2 has nutritional problem or potential nutritional problem r/t NPO, g-tube use. At risk for
nutritional problem related to DM, hypotension, dysphagia, hyperlipidemia, anxiety insomnia, MDD and
hypothyroidism, peg tube status.
Goal: Resident #2 will maintain adequate nutritional status as evidenced by maintaining weight, no s/sx of
malnutrition, and tolerating tube feeds daily through review date.
Intervention: Obtain and monitor lab/diagnostic work as ordered. Report results to MD and follow up as
indicated. Provide and serve diet as ordered.
RD to evaluate and make diet change recommendations PRN. Resident #2 requires tube feeding r/t
Dysphagia. Resident #2 will maintain adequate nutritional and hydration status, weight stable, no s/sx of
malnutrition or dehydration through the review date.
Check for tube placement and gastric contents/residual volume per facility protocol and record.
Monitor/document/report to MD PRN: Aspiration- fever, SOB, Tube dislodged, Infection at tube site,
Self-extubating, Tube dysfunction or malfunction, Abnormal breath/lung sounds, Abnormal lab values,
Abdominal pain, distension, tenderness, Constipation or fecal impaction, Diarrhea, Nausea/vomiting,
Dehydration.
Provide local care to G-Tube site as ordered and monitor for s/sx of infection. The resident is dependent
with tube feeding and water flushes. See MD orders for current feeding/flush orders.
Observation on 1/24/2024 at 2:00pm revealed Resident#2 in bed with the head of the bed elevated.
Feeding pump was infusing at 70ml per hour and water flush at 30ml per hour, and on the bag was written
from 10:00pm-6:00am. Further observation revealed the feeding bag had approximately 100 ml of feeding
in it.
In an interview and observation with LVN B on 1/24/2024 at 2:05pm he said resident was on continuous
feed from 10:00pm to 6:00am. He said the feeding should only run on the night shift because the resident
was fed by mouth during the day. He said the pump should be off at 6:00am but did not get turned off
because he was late coming to work. He said he should have turned the pump off when he got to work but
he got busy. At that point he turned the pump off. He was then asked what could happen if the pump was
not turned off as ordered. He said that could cause the resident not to eat as much as he normally would
eat, because he would be too full, and that could cause him to throw up.
In an interview on 1/24/2024 at 2:30pm LVN C said she was not aware that Resident #2's feeding pump
was not turned off. She said usually if the nurse was not in, she would try and check all resident to ensure
that they were provided the care and services needed until a nurse comes in. She said the nurse came in
latee but she thought he had taken care of the resident.
In an interview on 1/24/2024 at 2:45pm CNA C said Resident #2 was fed via a feeding tube a night but eats
during the day. She said it depends on what was served for the meal, he would eat all his meal and
sometimes he would eat a little. She said if he eats less than 50%, they should give him supplement. She
said he ate about 50% of his meal that day.
In an interview on 1/24/2024 at 3:00pm the DON said that a staff coming to work late should not prevent
residents from getting the care and services they required. She said another nurse should have turned the
pump off. At that point she said she will have to in-service the staff.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 2 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Record review of Resident #2's nurse progress notes dated 1/24/2024 revealed no documentation the
Resident#2's feeding tube was not turned off at 6:00am as scheduled.
CR#1
Record review of CR #1 face sheet revealed a [AGE] year-old female who was admitted to the facility on
[DATE] and re-admitted on [DATE]. CR#1's diagnoses included the following: hypertension (high blood
pressure), severe protein calorie malnutrition (lack of protein and calories to meet nutritional need), atrial
fibrillation (rapid heartbeat that causes poor blood flow), depression (a medical illness that effect the mood),
anemia (condition where the blood does not have sufficient red blood cells( dementia (memory loss), acute
cerebrovascular insufficiency (condition that affects the blood flow to the brain), gastrostomy (a surgical
procedure where a tube is inserted in the stomach for feeding), chronic kidney disease (the inability of the
kidney to filter waste and excess fluid from the blood), type 2 diabetes (high blood sugar, epilepsy ( is a
brain disorder that causes recurring unprovoked seizures). Insomnia (difficulty falling asleep).
Record review of CR#1's MDS dated [DATE] revealed the resident was coded for Cognitive Skills for
Decision Making as severely impaired, indicating that CR#1 was not able to make sound decision. She was
coded as total care for ADL's incontinent of bowel and bladder and was fed via a feeding tube.
Record review of CR#1's care plan revealed the resident was fed via a feeding tube due to dysphagia.
CR#1 will be free from aspiration.
In an interview on 01/23/2024 at 2:15pm with CNA G she said she provided care to CR#1 on 1/15/2024.
She was asked who turned the feeding pump off when care was provided to residents with a feeding tube.
She said, if the nurse was not available, she would turn the pump off and on. When asked if she had
permission to turn the pump off and on, CNA G did not answer.
Observation on 1/24/2024 at 3:00pm of the motion camera footage (a camera that only records when it
detects motion in the field of vision) dated 1/15/2024 at 7:15 am revealed CR#1 was in bed with the head of
the bed elevated, her left hand was resting on her stomach. Observation revealed the resident vomited up
large amount of brown liquid emesis all over her neck stomach and running down her left hand. Further
observation revealed the CR#1 was lying in her vomit and no one checked on her every two hours as per
facility policy. Observation of the camera footage dated 1/15/2024 at 11:15 am four hours later a CNA that
was later identified as CNA H went in the room to check on CR#1. She pulled back the covers and muttered
something and left the room. She lLater returned with three aides who were later identified as CNA G, CNA
J and CNA K. Further observation revealed CNA H and G removed the covers and started providing care to
CR#1, while CNA J stood, a little way from the resident and CNA J who brought some linen put it on the
table and stood near the doorway. No one was observed turning the feeding pump off. CNA G and H did not
call the nurse to turn the pump off. They provided care to the resident and left the room. Further observation
revealed no evidence that the nurse entered the room during and after the care.
Interview on 1/27/2024 at 1:15 pm with CNA G after she viewed the camera footage dated 1/15/2024 she
had a look of shock on her face. Asked if she was the CNA on the camera she said yes. At that point she
was asked if the nurse was called to turn the feeding pump off, she said No. Asked if the pump was off, she
said No. She was then asked at that point if she had reported the incident to the nurse, she said no. Asked
if the nurse should be called, she said yes. Asked why the nurse was not called she said the nurse was not
around.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 3 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Interview on 1/27/2024 at 1:30 pm with LVN B after viewing the camera footage he said that was a lot of
vomit from CR#1. He said he did not smell any vomit and if he had seen the vomit on her he would have
cleaned her up. He reviewed the tape and agreed it was a lot of vomit but still insisted he did not see or
smell any vomit. He said he gave CR#1 her medication around 9:00am and he assessed the resident and
did not see any change in her condition. He said he was not called when the CNAs were providing care.
Further interview with LVN B revealed that when he gives medications to residents who were fed via
feeding tubes he usually checked for placement, residual, ensuring that the head of the bed was elevated,
and resident was not at risk for aspiration. He said at the end of his shift the resident looked okay.
Review of the facility's Enteral Feeding policy, revised January 2014, reflected:
Documentation
1. The date and time the procedure was performed.
Review of the facility's Enteral Feeding policy, revised May 2014, reflected:
Preventing Aspiration:
1.Check enteral tube placement prior to each feeding and administration of medication.
2. Always elevate the head of the bed(HOB) at least 30 degrees-45 degrees during the feeding and at least
one hour after.
3. Monitor the tube for resigns and symptoms of respiratory distress during feeding and medication
administration.
5. Recognize risk factor for aspiration including.
a. sedation, d vomiting, c. bolus feeding,
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 4 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure that residents received treatment and
care in accordance with professional standards of practice and the comprehensive person-centered care
plan for 1 of 5 residents (CR#1) reviewed for quality of care.
Residents Affected - Few
The facility failed to ensure LVN B properly assess CR#1 when he gave medication on [DATE] at 9:00am
when CR#1 vomited, aspirated and later died.
The facility failed to ensure that CR#1 was checked on every two hours and was not laying in her vomit
from 7:15 am until 11:15am on [DATE].
The facility failed to ensure that CNAs report to the charge nurse when they found CR#1 in her own vomit.
An Immediate Jeopardy (IJ) was identified on [DATE]. While the IJ was removed on [DATE] at 1:18pm, the
facility remained out of compliance at a scope of Level 2 (E) Although there was IJ for one person, the
potential for more than minimal harm is a pattern due to the number of staff involved, the facility continued
to monitor the implementation and effectiveness of their corrective systems.
These failures could place residents who are fed via feeding tube at risk for delayed treatment that could
lead to severe injury, aspiration and/or death.
Findings Included:
CR#1
Record review of CR #1's face sheet revealed a [AGE] year-old female who was admitted to the facility on
[DATE] and re-admitted on [DATE]. CR#1's diagnoses included hypertension (high blood pressure), severe
protein calorie malnutrition (lack of protein and calories to meet nutritional need), atrial fibrillation (rapid
heartbeat that causes poor blood flow), depression (a medical illness that effect the mood), anemia
(condition where the blood does not have sufficient red blood cells( dementia (memory loss), acute
cerebrovascular insufficiency (condition that affects the blood flow to the brain), gastrostomy (a surgical
procedure where a tube is inserted in the stomach for feeding), chronic kidney disease (the inability of the
kidney to filter waste and excess fluid from the blood), type 2 diabetes (high blood sugar, epilepsy ( is a
brain disorder that causes recurring unprovoked seizures). Insomnia (difficulty falling asleep).
Record review of CR#1's MDS dated [DATE] revealed the resident was coded for Cognitive Skills for
Decision Making as severely impaired, indicating that CR#1 was not able to make sound decision. She was
coded as total care for ADL's, incontinent of bowel and bladder and was fed via a feeding tube.
Record review of CR#1's care plan revealed the resident was fed via a feeding tube due to dysphagia.
CR#1 will be free from aspiration. Intervention: monitor/document and report to MD PRN: Aspiration- fever,
SOB, Tube dislodged, Infection at tube site, Tube dysfunction or malfunction, Constipation or fecal
impaction, Diarrhea, Nausea/vomiting,
Record review of nurse's notes written on [DATE] by LVN T revealed resident returned to facility
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 5 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
via ambulance with [family member accompanying resident. Resident in stable condition. Vital signs within
normal limit. incontinent b/b. NPO. continues feeding of diabetisource 70ml/hr. 40ml/hr. flush. Antibiotic
noted for UTI, resident bedbound. total assist x1. stage 3 wound @ L hip and wound @ ankle. resident lying
in bed watching TV. bed in lowest position. call light in reach. will continue to monitor.
Record review of Resident #1s' Physician Orders revealed the following orders dated:
Residents Affected - Few
[DATE]: Check G-tube placement by aspirating gastric contents before feeding or before giving medications,
every shift.
[DATE] nurses' revealed start date [DATE]:
G-tube: h2o 30-50 ml PGT before and after medication administration - monitor q shift.
G-tube: h2o 5-10 ml PGT between each medication - monitor q shift.
G-tube: check for residual prior to feeding / medication administration q shift. hold feeding / medication &
notify MD if residual > 100 ml.
Record review of the nurse's progress notes revealed no documentation regarding CR#1's activities on
[DATE] in the day until 9:05pm when CR#1 became unresponsive and was sent to the hospital via 911.
Record of the CR#1's assessment sheet revealed no assessment for CR#1 during the morning of [DATE].
Record review of the hospital notes dated [DATE] revealed that 911 was called at 9:22pm and CR#1 was
sent to the hospital as per family request, the resident coded and was rerouted to a hospital closer to the
facility. Record review of the hospital documentation dated [DATE] revealed CR#1 coded CPR initiated, and
the cause of the resident death was cardiac arrest.
Record review of the Autopsy Report dated [DATE] read in part .
date of death [DATE].
Respiratory System:
Aspirate foreign material consistent with gastric content - trachea, right and left bronchi and lungs.
Pulmonary congestion and edema (combined weight 1105 grams) [PHONE NUMBER] grams (Right and
left lobes lungs).
Serous effusion (approximately 150 ml) right pleural cavity.
Gastrointestinal System:
Severe fecal impaction with dilated rectum. Polyp (up to 1.2 cm) descending colon.
Status - Post gastrotomy placement in tack
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 6 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Hepatic and Binary System
Level of Harm - Immediate
jeopardy to resident health or
safety
Atrophy (820grams: ref: [PHONE NUMBER]), liver.
Residents Affected - Few
Genitourinary System:
Cholelithiasis (multiple pigmented gallstones - up to 1.2cm), gallbladder.
Probable benign nephrosclerosis, right and left kidney.
Opinion: Based on the findings of the reasonable medical probability investigation information available at
this time it is the opinion the decedent CR#1 died as a result of aspiration complicated of atherosclerotic
cardiovascular diseases.
In an interview on [DATE] at 1:50pm LVN B said he worked with CR#1 on [DATE] and he did not see any
change in her condition. He said she did not vomit on his shift, and no one told him that she was vomiting.
Further interview with LVN B, he said he gave CR#1 her medication that morning and he did not see any
vomit on her.
In an interview on [DATE] at 2:10 p.m. LVN A said she worked with CR#1 on [DATE] and she did not see
any change in her condition, and she did not see her vomiting, nor did she see any vomit on her. She said
she was new and was working with another nurse but did not remember what time she saw CR#1.
In an interview with CNA G on [DATE] at 2:15pm she said she provided care to CR#1 on [DATE] and she
did not see her vomiting and she did not see any vomit on her, and she did not see any change in her
condition. She said if there was any change in the resident's condition, she would report it to the nurse. She
was asked at what time did she see CR#1 and she said the beginning of her shift and the next time was
when she was passing breakfast tray around 8.00 am, she peeped at her at from the door of the room and
she was okay . She was asked when was next time after 8:00am that she saw CR#1, she said she could
not give a direct time. She was asked who turned the feeding pump off when care was provided to
residents with a feeding tube. She said, if the nurse was not available, she would turn the pump off and on.
When asked if she had permission to turn the pump off and on, CNA G did not answer.
Observation on [DATE] at 3:00pm of the motion camera footage (a camera that only records when it detects
motion in the field of vision) dated [DATE] at 7:15 am revealed CR#1 was in bed with the head of the bed
elevated, her left hand was resting on her stomach and was contacted to the lower extremities. Observation
revealed the resident vomited up large amount of brown liquid emesis all over her neck, stomach, and
running down her left hand. Further observation revealed the CR#1 was lying in her vomit and no one
checked on her every two hours as per facility policy. Observation of the camera footage dated [DATE] at
11:15 am four hours later a CNA that was later identified as CNA H went in the room to check on CR#1.
She pulled back the covers and muttered something and left the room. She later returned with three aides
who were later identified as CNA G, CNA J and CNA K. Further observation revealed CNA H and G
removed the covers and started providing care to CR#1, while CNA J stood, a little way from the resident
and CNA J who brought some linen, put it on the table and stood near the doorway. Observation revealed
CNA G and H did not call the nurse to turn the pump off. They provided care to the resident and left the
room. Further observation revealed no evidence that the nurse entered the room during and after the care.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 7 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
In an interview on [DATE] with LVN B at 1:00 pm, he said when he gave medication to CR#1 she was fine.
He said he was never abusive to any resident. He said he took care of CR#1 and he never saw any vomit
and he was not aware the resident had vomited. He was then told that there was camera footage. At that
point he said he wanted to see the camera footage.
Interview with CNA H on [DATE] at 10:20am she said she was assisting CNA G providing care to CR#1 and
she saw what looked like milk on her bed. She said she did not report it to the nurse because she thought
CNA G reported it to the Charge nurse since CR#1 was her patient. Further interview with CNA H, she said
usually if there was a change in a resident's condition, she would have reported it to the nurse.
Interview with CNA I on [DATE] at 10:25am, she said she was assisting CNA G and &H she did not see
CR#1 vomiting and she did not see any vomit on her. She said if she saw the vomit, she would report it to
the nurse.
In an interview with CNA G on [DATE] at 10:30am, she said she did not see any vomit on CR#1's body. She
said if there was a change in condition, she would report it to the nurse and physician and she insisted she
did not see anything on CR#1's body. She said she and CNA H gave CR#1 a bed bath and she was fine.
In an interview on [DATE] at 11:00 am with CNA G after she viewed the camera footage dated [DATE] she
had a look of shock on her face. When asked if she was the CNA on the camera she said yes. At that point
she was asked if the nurse was called to turn the feeding pump off, she said No. Further interview on
[DATE] with CNA G after viewing the video, she still insisted she did not see anything wrong with CR#1
even when she saw her vomiting on the video. She was then asked at that point if pump was turned off
during care and she said No. Asked if the nurse should be called, during care she said yes. Asked why she
did not call the nurse she said the nurse was not around.
Interview on [DATE] at 1:00pm with LVN B after viewing the camera footage he said that was a lot of vomit
from CR#1. He said he did not smell any vomit, and if he had seen the vomit on CR#1 he would have
cleaned her up. He said he gave CR#1 her medication around 9:00am and he assessed her G-Tube site,
he checked for residual and did not see any change in her condition. He said he was not called when the
staff was providing care. Further interview with LVN B he said when he gives medications to residents who
were fed via feeding tubes he usually checked for placement, residual, ensuring that the head of the bed
was elevated, and resident was not at risk for aspiration. He said at the end of his shift the resident looked
okay.
In an interview with the DON on [DATE] at 12:03pm she said she was new to the facility and was not
around when the incident took place. She said her expectation was for the CNAs to observe residents and
report any changes in their condition to the nurse. She said the expectation of the nurses were to do
thorough assessments of residents when they do rounds, and when the CNAs report changes to them they
should notify the physician of the change. She said based on the video footage there was no way anyone
should have missed the vomit on CR#1. She said they have lots of work to be done and they will have to
in-service the staff. She said moving forward she will ensure orders were checked and document on the
MARs. Nurses will have to document any changes in resident's condition in the resident's clinical records.
She said residents were to be checked on every two hours and as needed and the stop and watch will be
put in place. She said there was a form at the nurse's station and the aides were expected to fill them when
providing care out and give them to the nurses for follow up.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 8 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
In an interview with the Administrator on [DATE] at 12:10pm she said she was new to the facility but based
on the situation, the IJ came because of the lack of education and training. She said some staff were
practicing out of their scope of practice and ignoring what needed to be done correctly. She said there were
lots of in-servicing to be done.
In an interview on [DATE] at 3:52pm the MD said he was CR#1's doctor and he was not aware that she had
vomited on the morning of [DATE]. He said he was called on the night of [DATE] that CR#1 had a change in
condition and was not responding and he gave orders for the resident to be sent to the hospital 911. He
said the resident was sent out and later died.
The Administrator and DON was notified on [DATE] at 1:43 p.m ., an Immediate Jeopardy situation (IJ) was
identified due to the above failures. The Administrator was provided the IJ template on [DATE] at 1:50 P.M.
and a Plan or Removal (POR) was requested.
PLAN OF REMOVAL.
Immediate Action
Patient was discharged from facility on [DATE]. All relevant staff members were removed from the facility
pending investigation.
All other staff CNAs and nurses were immediately and thoroughly in serviced on G-Tube care (when
performing care, a nurse is needed to disconnect patient from feeding and patient is to be pulled up in bed
and HOB should be no lower than 30 degrees before having nurse to reconnect feeding. Also, report any
findings they believe is vital such as patient color, vomiting or spit up to nurses, and rounding every two
hours and as needed, and the degree at which a patient at risk for aspiration should be angled in bed,
in-service by DON, and ADON. Signed in-service sheets reflecting education were also completed. On
[DATE] and [DATE]. All nurses and nurse assistants verbalized understanding and signed in-service
reflecting understanding. 1/26 and 1/ 27 Over the phone in-service completed by ADON for staff not in
facility and will have in-service sign in sheets available for signing at their next scheduled work date.
All involved parties, CNA, and LVN, suspended pending investigation on [DATE]. Upon further investigation,
all allegations of neglect were found substantiated, and both parties were immediately terminated on 1/27.
On [DATE], MD was notified of IJ, verbalized understanding.
Enteral Feeding/Care Policies reviewed, and all staff, nurses and CNAs received copies and signed
confirming receipt on 1/27. No changes were made to the policy.
All enterally fed patients assessed by DON and ADON and orders implemented into PCC for Q2hour
rounding and as needed and CNA rounding confirming completion of ADLs (Activities of Daily Living) and
G-tube care requiring nurse documentation on 1/26.
Change of condition in-services requiring nurses to document any change of resident outside of normal
status, CNAs required to complete stop and watch forms depicting any change noticed in residents
conducted by DON and ADON on 1/26 and 1/27. Orders will be integrated into the system ensuring
rounding is complete every two hours, HOB are at the proper height of no lower than thirty degrees and no
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 9 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
higher than forty-five. Orders will be implemented into system depicting times for patients to be repositioned
and changed as well as any applicable physician orders, ensuring patients are attended to every two hours
and as needed.
Monitoring the POR on [DATE]:
During the survey monitoring, the Administrator was interviewed regarding what she believed was the root
cause of the IJ. The Administrator believed that a thorough assessment was not done by the nurse when
medications were given to CR#1 and the aides did not report to the nurses when they saw what looked like
milk on CR#1. There was a plan in place to monitor this issue, and the retraining of nursing staff and
checking on residents every two hours avoid this issue occurring again. The Administrator expects the
Director of Nursing to monitor all the systems daily as it relates to the IJ tags, physician notification and
ensuring thorough and immediate documentation in resident medical records.
During the survey monitoring, the Director of Nursing (DON) was also interviewed regarding what she
believed was the root cause of the IJ. The DON believed if CR#1 was assessed properly and the CNAs
reported what they saw when they were providing care the outcome might have been different. The DON
plans to monitor this issue by assessing all residents that were fed via a feeding tube and document in
PCC. Residents were checked every two hours and as needed. Residents that were fed via a feeding tube,
bed should be set no lower than at 30 degrees angle. The DON expectations of the RN's and LVN's to
follow protocols, document and report any change in condition to the doctor. The DON indicated she
personally evaluated each resident, who were fed via a feeding tube. On [DATE] In-Service trainings
initiated by the ADON to licensed nurses on Enteral Feeding and changes in condition.
In an interview on [DATE] at 3:17pm LVN C said she was in-serviced on resident rights, abuse/neglect,
G-Tube feeding (nurses should turn the pump on and off), report change in condition to the doctor and
documentation. She verbalized understanding of in-service provided.
In an interview on [DATE] at 3:51 pm CNA B said she was in-serviced on resident rights, abuse/neglect,
G-Tube feeding (nurses should turn the pump on and off), report change in condition to the doctor and
documentation. She verbalized understanding of in-service provided.
In an interview on [DATE] at 3:57pm CNA K said she was in-serviced on G-Tube (not touching the pump,
nurses should turn the pump on and off), reporting change in condition to the nurses, abuse, and neglect.
She verbalized understanding of in-service provided.
In an interview on [DATE] at 4:00pm CNA D said he was in-serviced on G-Tube (not touching the pump,
nurses should turn the pump on and off), reporting change in condition to the nurses, abuse, and neglect.
He verbalized understanding of in-service provided.
In an interview on [DATE] at 10:08 pm CNA E said she was in-serviced on G-Tube (not touching the pump,
nurses should turn the pump on and off), reporting change in condition to the nurses, abuse, and neglect.
She verbalized understanding of in-service provided.
In an interview on [DATE] at 10:23pm LVN D said she was in-serviced on resident rights, abuse/neglect,
G-Tube feeding (nurses should turn the pump on and off), report change in condition to the doctor and
documentation. The staff verbalized understanding of in-service provided.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 10 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
In an interview on [DATE] at 12:26pm LVN S said she was in-serviced on resident rights, abuse/neglect,
G-Tube feeding (nurses should turn the pump on and off), report change in condition to the doctor and
documentation. She verbalized understanding of in-service provided.
In an interview on [DATE] at 1:30pm with RN B she said she was in-service on change in condition, G-tube
feeding, report to the doctor and assessing residents who are fed via a feeding tube. She verbalized
understanding of the in-service provided.
In an interview on [DATE] at 4:05pm LVN F said he was in-serviced on abuse neglect, change in condition,
policies and regulations on what CNAs are allowed to do that is not to turn on and off the feeding pump and
report change in condition to the nurses. He verbalized understanding of in-service provided.
In an interview on [DATE] between 11:00am and 3:00pm with CNA I, CNA J, CNA L and CNA N they all
said were in-serviced on change in condition, abuse and neglect, G-T (CNAs not to touch the pump
because that was the nurse's job), reporting and documentation. They all verbalized understanding.
Record review of the POR revealed in-service signatures of all medical personnel on change of condition,
abuse neglect, G-tube care, charting documentation, and reporting.
The Administrator was informed the Immediate Jeopardy was removed on [DATE] at 1:18pm. The facility
remained out of compliance at a scope of isolated and severity of no actual harm with potential for more
than minimal harm that is not immediate jeopardy, due to the facility's need to evaluate the effectiveness of
the corrective systems.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 11 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to maintain clinical records in accordance with accepted
professional standards and practices that are complete and accurately documented for 2 of 5 Residents
(Resident #2 and, Resident #3) reviewed for medical records accuracy, in that:
Resident #2's and Resident #3's January 2024 Medication Administration Record (MAR) did not reflect
documentation for medications given or not given.
This failure could affect residents whose records are maintained by the facility and could place them at risk
for errors in care, and treatment.
Findings Included:
Resident #2
Record review of Resident #2's admission face sheet revealed he was [AGE] year-old male who was
admitted to the facility on [DATE]. His diagnoses included type 2 diabetes (high blood sugar), dysphagia
(difficulty swallowing), oropharyngeal phase (moving of food or, lack of coordination, major depressive
disorder (mental illness), insomnia (difficulty sleeping), essential hypertension (high blood pressure),
hypothyroidism (thyroid gland doesn't produce enough hormone), hypotension, (low blood pressure),
altered mental status (mental function), other supraventricular tachycardia and cerebral infarction(disruptive
blood flow to the brain).
Review of Resident #2's MDS assessment, dated 12/17/2023 revealed the resident was coded as severely
impaired for cognition and was incontinent of bowel and bladder and was total care for activities of daily
living and was fed via a feeding tube.
Record review of Resident #2's physician orders revealed an order dated 11/11/2023 for, Protonix Delay
release 40mg give one tablet in the afternoon for ulcer drug at 4:00pm. Quetiapine Fumarate give 2 tablets
by mouth 3 times a day for mental health (8:00am, 2:00pm and 8:00pm. Lorazepam 1 mg by mouth two
times a day at 8:00am and 4:00pm. Buspirone 5ml three times a day at 9:00, 1:00pm and 5:00pm
Record review of Resident #2's January MAR revealed no documentation on 01/04/2024 that protonix
(ulcers drugs) was given at 4:00pm, Quetiapine Fumarate was given on 1/4/2024 at 2:00 pm for mental
health. On 1/4/2024 and 1/20/2024, Lorazepam was not documented as given for anxiety at 4:00pm. On
01/4/2024, buspirone for mental health was not documented as given at 1:00pm and 5:00 pm.
Resident #3
Record review of Resident #3's admission face sheet revealed he was a [AGE] year-old male who was
admitted to the facility 7/2/2021 and readmitted on [DATE]. His diagnoses included, essential hypertension
(high blood pressure, angina pectoris, pain, cerebral infarction, constipation (difficulty having a bowel
movement) , gastroesophageal reflux disease(heart burn), anemia, dysphagia, moderate protein calorie
malnutrition(deficiency of energy, protein and micronutrient), muscle weakness, dysphagia (swallowing
problems) , diastolic (congestive ) heart failure (condition in which the heart's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 12 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676332
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Suites Pasadena
4900 East Sam Houston Parkway South
Pasadena, TX 77505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
main pumping chamber becomes stiff and unable to fill properly), contracture of left knee and left hand
(tightening of the muscles and tendon), type two diabetes (high blood sugar), hypoxia (level of oxygen in
the body tissues) , hydrocephalus (buildup of fluids in the brain), hyperlipidemia (high levels of fat in the
blood), Candida stomatitis (infection in the mouth), encephalopathy (brain disease), traumatic hemorrhage
of cerebrum (nonpenetrating or penetrating trauma to the head.
Residents Affected - Some
Review of Resident #3's MDS assessment, dated 12/01/2023 revealed the resident was coded as severely
impaired for cognition and was incontinent of bowel and bladder and was total care for activities of daily
living and was fed via a feeding tube.
Record review of Resident #3's physician orders revealed an order dated 07/01/2023 for Oxybutynin
Chloride 5mg every 8 hours for overactive bladder at 7:00 am 3:00pm and 11:00pm.
Record review of Resident #3's January MAR revealed no documentation on 01/05/2024 that Oxybutynin
was given for overactive bladder on 1/05/2023 at 3:00pm.
During an interview with the DON on 01/24/2024 at 3:45pm the DON said the expectation of the nursing
staff was to document on the MARS when medications were given or refused. She said if medications were
refused, they should put a code in that indicates the resident had refused the medications and document in
the nurse's notes. She said there should be no blanks on the MARS. She said she was new to the facility,
and she will have to in-service the staff on documentation.
During an interview on 1/29/2024 at 3:35 p.m. RN B said she worked mostly on the weekend, so she was
not the one who was responsible for giving the medications. She said when medications were given, they
should document on the MARS and if the resident refused for whatever reasons they should code on the
MARS and document in the nurses the reason why the medication was not given. She said if the resident
was not in the building it should be documented in the nurse's notes. She said there should be no blanks on
the MARS because it would be difficult to determine if medications was given or not and treatment was
done or not done.
Record review of the facility policy titled Charting and Documentation with an implementation date of April
2008 read in part .
Policy Statement
All services provided to the resident, or any changes in a resident's medical, mental condition, shall be
documented in the resident's medical record.
Policy Interpretation and Implementation.
1.
All observations, medications administered, services perform etc Must be documented in the resident's
clinical records.
3.
All incidents, accidents, or changes in the resident's condition must be recorded
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676332
If continuation sheet
Page 13 of 13