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Inspection visit

Health inspection

HOLLYMEADCMS #6763691 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0677 Provide care and assistance to perform activities of daily living for any resident who is unable. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to provide the necessary services for residents who are unable to carry out activities of daily living to maintain good grooming and personal hygiene for one (Resident #1) of five residents reviewed for ADLs. Residents Affected - Few The facility failed to ensure Resident #1 had his fingernails cleaned and trimmed. This failure could place residents who were dependent on staff for ADL care at risk for infections, and a decreased quality of life. Findings include: Record review of Resident #1's face sheet, printed on 02/27/24, reflected a 89-year-ild male who admitted to the facility on [DATE], with diagnoses of cognitive communication deficit, heart failure, generalized muscle weakness, vascular dementia (decline in thinking skills caused by conditions that block or reduce blood flow to various regions of the brain), age-related physical debility, hypokalemia (low potassium ); dementia(the loss of cognitive functioning), lack of coordination; spondylosis (abnormal wear on the cartilage and bones of the neck). Record review of Resident #1's annual MDS assessment, dated 02/21/24, reflected Resident #1 had a BIMS score of 10, which indicated he had moderate cognitive impairment. Section GG - Functional Abilities and Goals, question GG0130. Self-Care indicated Resident #1 required maximal assistance with ADL's of personal hygiene, dressing, bathing and toileting hygiene. Record review of Resident #1's care plan effective, 09/09/19 to present, reflected Self-care deficit Extensive assistance required with bathing, hygiene, dressing, and grooming R/T Alzheimer's . Intervention . Assist [Resident #1] with ADL's as needed . Clean and manicure fingernails as needed . In an observation and interview on 02/23/24 at 4:36 p.m., Resident #1 was observed lying in bed. Resident #1's fingernails on both hands were roughly a quarter of an inch or longer, with dried brown and yellow matter under each nail. Resident #1 stated he could not recall when his nails were last trimmed but he needed it done because he had scratched his scalp because they were so long. In an interview on 02/26/24 at 11:25 a.m., RN A stated she was Resident #1's day shift nurse, for roughly one month. RN a stated Resident #1 was dependent on staff for all ADLs, except to feed himself. RN A stated Resident #1's aides were able to cut his fingernails, as he was not diabetic. RN A (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 676369 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676369 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/27/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Hollymead 4101 Long Prairie Road Flower Mound, TX 75028 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few stated she had visited with Resident #1 prior to her interview with the surveyor and did not notice the length of his nails. RN A stated not properly grooming residents' nails could be an infection control issue and could also allow the resident to scratch themselves or others. RN A stated she would ensure Resident #1's nails were trimmed and monitor all residents assigned to her to ensure all nail care was provided regularly. In an interview on 02/26/24 at 11:48 a.m. CNA B stated she was Resident #1's aide on the day shift for roughly three months, but she had been employed at the facility for about a year. CNA B stated Resident #1 was total care, but he was able to feed himself. CNA B stated she was aware of the length of Resident #1's nails. CNA B stated she had not cut Resident #1's nails or notify his nurse because he had not requested to have them cut. CNA B stated she was unable to cut Resident #1's nails because he was a diabetic and the nurse was responsible for his nail trims. In an interview on 02/26/24 at 4:08 p.m., the DON stated it was her expectation that residents' nails were clean, dry and trimmed to ensure the safety of the resident by nursing staff assigned to the residents. The DON stated she was not aware of the length of Resident #1's nails. The DON stated Resident #1's nails had bled after a trimming before, so his nurse was responsible for the length of his nails. The DON stated residents with ungroomed nails could lead to residents scratching themselves. The DON stated she would check the length of Resident #1's nails to ensure they were trimmed. The DON stated an in-service over ADLs and nail care responsibilities would be started , and she would have nurse managers conduct ADL audits to ensure nail care was provided as needed. In an interview on 02/26/24 at 5:14 p.m., the ED stated it was the expectation that residents' nails should be cleaned and trimmed regularly and as needed. The ED stated it was the responsibility of the residents' aides and their nurses to ensure residents nails were trimmed. The ED stated the facility staff would be in serviced on ADL completion and nurse managers would begin nail care audits. Record review of the facility's policy entitled Activities of Daily Living (ADL), Supporting, revised March 2018, read in part: Policy Statement: Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. Policy Interpretation and Implementation: . 2. Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with: a. hygiene (bathing, dressing, grooming, and oral care) . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 676369 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0677GeneralS&S Dpotential for harm

    F677 - A resident who is unable to carry out activities of daily living receives

    Provide care and assistance to perform activities of daily living for any resident who is unable.

FAQ · About this visit

Common questions about this visit

What happened during the February 27, 2024 survey of HOLLYMEAD?

This was a inspection survey of HOLLYMEAD on February 27, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at HOLLYMEAD on February 27, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide care and assistance to perform activities of daily living for any resident who is unable."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.