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Inspection visit

Health inspection

Twin Pines North Nursing and Rehabilitation CenterCMS #6763724 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 4 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure that all alleged violations involving abuse, neglect, including injuries of unknown source were reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for 1 (Resident #1) of 3 residents reviewed for abuse, neglect, and misappropriation of property, in that; The facility failed to report Resident #1's allegation of abuse from 08/13/2023. This failure could place residents at risk for not having incidents reported as required and continued abuse and neglect which could result in diminished quality of life. The findings were: Record review of Resident #1's face sheet, dated 01/17/2024, revealed an admission date of 08/08/2023 with diagnoses that included: anxiety disorder, chronic obstructive pulmonary disease, asthma, muscle weakness, unsteadiness on feet and other abnormalities of gait and mobility. Record review of Resident #1's Part A 5-day stay MDS, dated [DATE], revealed a BIMS score of 15 which indicated the resident's cognition to be intact. Further review in Section G, Functional Status, revealed Resident #1 required supervision for all transfers and mobility. Record review of Resident #1's care plan, initiated 08/08/2023 and revised 08/09/2023, revealed Resident #1 required supervision with bed mobility, used a wheelchair for mobility and was at risk for falls. Record review of the facility grievance reports for July 2023-January 2024 revealed a complaint form dated 08/11/2023 completed for Resident #1 by the Administrator. Nature of complaint noted as resident unhappy in facility, food, odor, lights (too bright in room) and staff (perfume too strong). Resident wishes to be transferred to another facility. Resident states she would like to d/c AMA. Further review of complaint form revealed Resident #1 generally unhappy with facility as a whole and threatening to call state and that Resident #1 phoned police after d/c stating, we stole her meds and that resident was informed resident and police meds were provided to [family member]. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 6 Event ID: 676372 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676372 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/19/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Twin Pines North Nursing and Rehabilitation Center 1301 Mallette Drive Victoria, TX 77904 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Record review of Resident #1's electronic medical record, progress note dated 08/13/2023, RN D, documented that Resident #1 reported resident felt abused and neglected. Further review of progress note revealed resident continued to specifically text the words abuse and neglect. Record review in TULIP (an online system for submitting long-term care licensure applications) on 01/19/2024 revealed no self-report was made for the allegation of abuse made by Resident #1. During an interview with the Administrator on 01/19/2024 at11:41 a.m., the Administrator stated at the time after she met with Resident #1, she felt RN D had not used the right words and therefore had not felt it was a reportable incident. The Administrator added that she had chosen to handle the issues through the grievance process. Record review of the facility's policy titled, Abuse/Neglect, Rev: 3/29/18, revealed, E. Reporting. 3. Facility employees must report all allegations of: abuse, neglect, exploitation, mistreatment of residents, misappropriation of resident property or injury of unknown source to the facility administrator. The facility administrator or designee will report to HHSC all incidents that meet the criteria of Provider Letter 19-17 date 7/10/19. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 676372 If continuation sheet Page 2 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676372 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/19/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Twin Pines North Nursing and Rehabilitation Center 1301 Mallette Drive Victoria, TX 77904 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care for 1 (Resident #1) of 3 residents reviewed for baseline care plan, in that: The facility failed to ensure Resident #1's baseline care plan included information related to Resident #1's respiratory and therapy needs. This failure could place newly admitted residents at risk of not receiving continuity of care and communication among nursing home staff to ensure their immediate care needs are met. The findings were: Record review of Resident #1's face sheet, dated 01/17/2024, revealed an admission date of 08/08/2023 with diagnoses that included: anxiety disorder, chronic obstructive pulmonary disease, asthma, muscle weakness, unsteadiness on feet and other abnormalities of gait and mobility. Record review of Resident #1's Part A 5-day stay MDS, dated [DATE], revealed a BIMS score of 15 which indicated the resident's cognition to be intact. Further review in Section J, Health Conditions, revealed Resident #1 had shortness of breath with exertion and when lying flat. Further review in Section O, Special Treatments, Procedures, and Programs, revealed Resident #1 had received Occupational Therapy and Physical Therapy within the 7 days prior to completion of the MDS Assessment. Record review of Resident #1's baseline care plan, initiated 08/08/2023 and revised 08/09/2023, revealed no focus area for Resident #1's respiratory or therapy needs. Record review of Resident #1's Order Summary Report, dated 01/18/2024, revealed an order for OT TO EVAL AND TX and an order for PT TO EVAL AND TX, dated 08/08/2023. Review revealed an order for Resident #1 to receive OT services 5x/wk x 2 wks and an order for PT 5x/week x 6 weeks that included several modalities. Further review revealed an order for Albuterol Sulfate Nebulization Solution, 1 vial inhale orally via nebulizer every 4 hours as needed for Shortness of Breath and Breztri Aerosphere Inhalation Aerosol, 1 puff inhale orally two times a day. Record review of Resident #1's Treatment Administration Record, for the month of August 2023, revealed Resident #1 used the Breztri Aerosphere inhaler 11 times from 08/08/2023 - 08/13/2023. In an interview with the MDS Coordinator and Administrator on 01/19/2024 at 11:30 a.m., the MDS Coordinator confirmed Resident #1's respiratory and therapy orders had not been addressed on the baseline care plan. The MDS Coordinator revealed the care plan was created from the initial nursing assessment and updated when the MDS was completed. The MDS Coordinator added that respiratory orders and therapy orders were given on admission and should have been in Resident #1's care plan. The MDS Coordinator stated it was the responsibility of the MDS Coordinators to review orders to ensure all resident needs were captured on the care plan. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 676372 If continuation sheet Page 3 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676372 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/19/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Twin Pines North Nursing and Rehabilitation Center 1301 Mallette Drive Victoria, TX 77904 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Record review of the facility's policy titled, Comprehensive Care Planning, undated, revealed, The facility will develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychological well-being; and .any specialized services or specialized rehabilitative services . Event ID: Facility ID: 676372 If continuation sheet Page 4 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676372 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/19/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Twin Pines North Nursing and Rehabilitation Center 1301 Mallette Drive Victoria, TX 77904 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0946 Provide training in compliance and ethics. Level of Harm - Minimal harm or potential for actual harm Based on interview and record review, the facility failed to provide the required compliance and ethics training for 1 of 2 employees (LVN B) reviewed for training requirements, in that: Residents Affected - Few The facility failed to ensure compliance and ethics training was provided to LVN B. This failure could affect residents and place them at risk of poor care or victimization due to lack of staff training. The findings included: Review of the Facility Staff Roster, undated, revealed: LVN B - date of hire - 07/01/2022 Record review of the LVN B's training transcript for the year of 2023 revealed LVN B had not completed the required annual Ethics training. In an interview with the HR Coordinator on 01/19/2024 at 2:00 p.m., the HR Personnel revealed LVN B was missing training for the facility's Corporate Compliance and Ethics. The HR Coordinator further revealed each month sets of training were assigned for staff to complete and LVN B should have completed the Ethics course. The HR Coordinator revealed she is responsible for monitoring to ensure all trainings are completed and was unsure how LVN B's Compliance and Ethics training had been missed. During an interview with the Administrator on 01/19/2024 at 3:15 p.m., the Administrator revealed Corporate Compliance and Ethics was part of the training all staff were scheduled to complete. The Administrator stated she would re-assign Ethics training to LVN B and ensure it was completed. The Administrator further revealed the facility did not have a policy for staff training and development however follow corporate guidelines ad regulations. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 676372 If continuation sheet Page 5 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676372 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/19/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Twin Pines North Nursing and Rehabilitation Center 1301 Mallette Drive Victoria, TX 77904 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0949 Level of Harm - Minimal harm or potential for actual harm Provide behavior health training consistent with the requirements and as determined by a facility assessment. Based on interview and record review, the facility failed to provide mandatory effective behavioral health training for 2 of 2 employees (CNA A and LVN B) reviewed for training, in that: Residents Affected - Few The facility failed to ensure effective behavioral health training was provided to CNA A and LVN B. This failure could place residents at risk of not attaining or maintaining their highest practicable physical, mental, and psychosocial well-being due to lack of staff training. The findings included: Review of the Facility Staff Roster, undated, revealed: CNA A - date of hire - 08/03/2022 LVN B - date of hire - 07/01/2022 Record review of the CNA A and LVN B's training transcript for the year of 2023 revealed CNA A and LVN B had not completed the required annual Ethics training. In an interview with the HR Coordinator on 01/19/2024 at 2:00 p.m., the HR Personnel revealed CNA A and LVN B were missing Behavioral Health training. The HR Coordinator further reviewed the organization's training program and stated behavioral health was not a part of that training. During an interview with the Administrator on 01/19/2024 at 3:15 p.m., the Administrator revealed that each month corporate would send down which trainings were to be completed. The Administrator stated behavioral health had not been one of the components in the required training for all staff. The Administrator further revealed the facility did not have a policy for staff training and development however follow corporate guidelines ad regulations. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 676372 If continuation sheet Page 6 of 6

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Citations

4 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0655GeneralS&S Dpotential for harm

    F655 - Comprehensive Person-Centered Care Planning

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

  • 0946GeneralS&S Dpotential for harm

    F946 - Compliance and ethics

    Provide training in compliance and ethics.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • 0949GeneralS&S Dpotential for harm

    F949 - Training Requirements

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

FAQ · About this visit

Common questions about this visit

What happened during the January 19, 2024 survey of Twin Pines North Nursing and Rehabilitation Center?

This was a inspection survey of Twin Pines North Nursing and Rehabilitation Center on January 19, 2024. The surveyor cited 4 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Twin Pines North Nursing and Rehabilitation Center on January 19, 2024?

Yes, 4 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.