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Inspection visit

Inspection

LEGEND OAKS HEALTHCARE AND REHABILITATION - NEW BRCMS #6763922 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** . Residents Affected - Few Based on observations, interviews, and record reviews the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's choices for 1 of 7 Residents (Resident #2) reviewed for treatments and services. The facility failed to ensure Resident #2 received dressing changes to the abrasion on her arm every Monday, Wednesday and Friday as ordered by physician. This failure could affect residents with wound dressings and place them at risk for infection. Findings included: Record review of Resident #2's admission Record (face sheet), dated 08/01/2024, revealed she was admitted to the facility on [DATE] with diagnoses which included atherosclerotic heart disease (hardening of the arteries), high blood pressure, cognitive communication deficit (difficulty speaking because of impaired brain function) and repeated falls. On Resident #2's admission Record, Friend C was listed as her second emergency contact. Record review of Resident #2's MDS, an admission assessment dated [DATE], revealed her BIMS score was 12 out of 15 indication her cognitive skills for daily decision making were intact. Record review of Resident #2's care plan for the focus area of a potential for pressure ulcer development, initiated on 07/28/2024, revealed under interventions was to Administer treatments as ordered and monitor for effectiveness. Record review of Resident #2's Skin Evaluation, dated 07/29/2024, revealed the resident had an abrasion on her right elbow and the resident stated it occurred during a fall she had prior to her admission to the facility. Record review of Resident #2's physician orders revealed an order with a start date of 07/29/2024 to cleanse abrasion to the right elbow with wound cleanser, pat dry, apply xeroform (a specialized sterile, medicated gauze) and cover with a dry dressing three times weekly and PRN. Under Directions was every day shift, every Mon [Monday], Wed [Wednesday], Fri [Friday] for wound treatment and every 24 hours as needed for wound treatment. Record review of Resident #2's June 2024 TARs revealed wound care to Resident #2's right elbow was (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 676392 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676392 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/03/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Legend Oaks Healthcare and Rehabilitation - New Br 2468 Fm 1101 New Braunfels, TX 78130 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 documented as completed by Wound Care Nurse LVN A on 07/31/2024 (Wednesday). Level of Harm - Minimal harm or potential for actual harm Observation and interview on 08/01/2024 at 10:45 a.m., revealed Resident #2 was in her room with Friend C, and Resident #2 had a bandage on her right elbow dated 07/29/2024. Friend C was asked about the bandage on Resident #2's elbow, he stated What date is that, July 29th, I think someone needs to look at that. Residents Affected - Few Further observation and interview on 08/01/2024 at 12:38 p.m. of Resident #2 revealed she still had a bandaged on her right elbow dated 07/29/2024 and Resident #2 stated she did not think the bandage had been changed since she was admitted . In an interview on 08/01/2024 at 12:39 p.m. with CNA B, who was in Resident #2's room, stated the date on bandage on Resident #2's right elbow was dated 07/31/24 after she looked at the bandage. In an interview on 08/02/2024 at 12:09 p.m., Wound Care Nurse LVN A stated on 07/31/24, she had checked off in Resident #2's electronic clinical record that the wound care was done before she went into the room to do the wound care. When LVN A went into the room, the resident was not there, she went back two more times on 07/31/24 and Resident #2 was still not in the room and the nurse stated she forgot the wound care had not been done. In a further interview on 08/02/2024 at 4:25 p.m., Wound Care Nurse LVN A stated the harm from not providing wound care was that it could disrupt the wound healing process, cause adverse reactions, and lead to an infection. In an interview on 08/03/2024 at 12:08 p.m., the DON stated the Wound Care Nurse LVN A had documented in Resident #2's electronic clinical record the wound care was completed on 07/31/24 before it was actually done, and when the nurse went to do the wound care, she could not find the resident in her room or in the therapy room and forgot to do the wound care. When asked what harm could happen if wound care was not provided as ordered, the DON stated Resident #2's wound care involved Xeroform, which had an antimicrobial product that decreased the risk of infection. In an interview on 08/03/2024 at 12:55 p.m., the Administrator stated the harm of not providing wound care to a resident as ordered by the physician would depend on the severity of the wound or how the orders were not followed. The Administrator stated Wound Care Nurse LVN A had documented in the electronic clinical record the wound care was done before she did it and when she tried to find the resident, she got side-tracked. Record review of the facility's Skin and Wound Management Policy, revised 01/2022, revealed on page 4, under Procedure was j. Treatments per physician order, should be documented in the resident's clinical record at the time they are administered. . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 676392 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676392 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/03/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Legend Oaks Healthcare and Rehabilitation - New Br 2468 Fm 1101 New Braunfels, TX 78130 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** . Based on observation,s, interviews and record review, the facility failed to maintain clinical records on each resident that were complete and accurately documented in accordance with accepted professional standards and practices for 1 (Resident #2) of 7 residents reviewed for accuracy and completeness of clinical records. The facility failed to accurately document Resident #2' s wound care status in her treatment administration record. Resident #2's wound care to her right elbow was documented as completed when it had not been provided to the resident. This failure placed facility residents at risk for lack of wound care or incorrect wound care due to misinformation by incomplete and inaccurate medical record. Findings included: Record review of Resident #2's admission Record (face sheet), dated 08/01/2024, revealed she was admitted to the facility on [DATE] with diagnoses which included atherosclerotic heart disease (hardening of the arteries), high blood pressure, cognitive communication deficit (difficulty speaking because of impaired brain function) and repeated falls. On Resident #2's admission Record, Friend C was listed as her second emergency contact. Record review of Resident #2's MDS, an admission assessment dated [DATE], revealed her BIMS score was 12 out of 15 indication her cognitive skills for daily decision making were intact. Record review of Resident #2's care plan for the focus area of a potential for pressure ulcer development, initiated on 07/28/2024, revealed under interventions was to Administer treatments as ordered and monitor for effectiveness. Record review of Resident #2's Skin Evaluation, dated 07/29/2024, revealed the resident had an abrasion on her right elbow and the resident stated it occurred during a fall she had prior to her admission to the facility. Record review of Resident #2's electronic record physician orders revealed an order with a start date of 07/29/2024 to cleanse abrasion to the right elbow with wound cleanser, pat dry, apply xeroform (a specialized sterile, medicated gauze) and cover with a dry dressing three times weekly and PRN. Under Directions was every day shift, every Mon [Monday], Wed [Wednesday], Fri [Friday] for wound treatment and every 24 hours as needed for wound treatment. Record review of Resident #2's June 2024 TARs revealed wound care to Resident #2's right elbow was documented as completed by Wound Care Nurse LVN A on 07/31/2024 (Wednesday). Observation and interview on 08/01/2024 at 10:45 a.m., revealed Resident #2 was in her room with Friend C, and Resident #2 had a bandage on her right elbow dated 07/29/2024. Friend C was asked about the bandage on Resident #2's elbow, he stated What date is that, July 29th, I think someone needs to look at that. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 676392 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676392 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/03/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Legend Oaks Healthcare and Rehabilitation - New Br 2468 Fm 1101 New Braunfels, TX 78130 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Further observation and interview on 08/01/2024 at 12:38 p.m. of Resident #2 revealed she had a bandage on her right elbow dated 07/29/2024 and Resident #2 stated she did not think the bandage had been changed since she was admitted . In an interview on 08/01/2024 at 12:39 p.m. with CNA B, who was in Resident #2's room, stated the date on bandage on Resident #2's right elbow was dated 07/31/24 after she looked at the bandage. In an interview on 08/02/2024 at 12:09 p.m., Wound Care Nurse LVN A stated on 07/31/24, she had checked off in Resident #2's electronic clinical record that the wound care was done before she went into the room to do the wound care. When LVN A went into the room, the resident was not there, she went back two more times on 07/31/24 and Resident #2 was still not in the room and the nurse stated she forgot the wound care had not been done. In a further interview on 08/02/2024 at 4:25 p.m., Wound Care Nurse LVN A stated the harm from not accurately documenting wound care was provided in the clinical record the wound care could be overlooked. In an interview on 08/03/2024 at 12:08 p.m., the DON stated the Wound Care Nurse LVN A had documented in Resident #2's electronic clinical record the wound care was completed on 07/31/24 before it was done, and when the nurse went to do the wound care, she could not find the resident in her room or in the therapy room and forgot to do the wound care. When asked what harm could happen if wound care was documented in the clinical record as completed when it was not, the DON stated she could not think of any harm and stated the facility's standard of practice was not followed. In an interview on 08/03/2024 at 12:55 p.m., the Administrator stated the harm of documenting wound care of being completed when it was not done could result in the care could go undone as the risk. The Administrator stated the DON was looking for a policy on Accuracy of Clinical Records and he did not think the facility had one and the best practice was to make sure the clinical record was accurate. In an interview on 08/03/2024 at 1:25 p.m., the DON stated the facility did not have a policy on accuracy of clinical records and the best thing the company had was from their General Health & Information Record Manual, page 76, titled Timeliness of Entries and Electronic Signatures. The DON stated the manual was a corporate manual available for all management staff to use as guidance. Record review of the undated document titled Timeliness of Entries and Electronic Signatures document, revealed there was no page number on it and under Timeliness of Entries was Entries should be made as soon as possible after an event or observation is made. An entry should never be made in advance. Record review of the facility's Skin and Wound Management Policy, revised 01/2022, revealed on page 4, under Procedure was j. Treatments per physician order, should be documented in the resident's clinical record at the time they are administered. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 676392 If continuation sheet Page 4 of 4

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • 0842GeneralS&S Dpotential for harm

    F842 - Resident-identifiable information

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

FAQ · About this visit

Common questions about this visit

What happened during the August 3, 2024 survey of LEGEND OAKS HEALTHCARE AND REHABILITATION - NEW BR?

This was a inspection survey of LEGEND OAKS HEALTHCARE AND REHABILITATION - NEW BR on August 3, 2024. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at LEGEND OAKS HEALTHCARE AND REHABILITATION - NEW BR on August 3, 2024?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.