F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Residents Affected - Few
Based on observations, interviews, and record reviews the facility failed to ensure that residents received
treatment and care in accordance with professional standards of practice, the comprehensive
person-centered care plan, and the resident's choices for 1 of 7 Residents (Resident #2) reviewed for
treatments and services.
The facility failed to ensure Resident #2 received dressing changes to the abrasion on her arm every
Monday, Wednesday and Friday as ordered by physician.
This failure could affect residents with wound dressings and place them at risk for infection.
Findings included:
Record review of Resident #2's admission Record (face sheet), dated 08/01/2024, revealed she was
admitted to the facility on [DATE] with diagnoses which included atherosclerotic heart disease (hardening of
the arteries), high blood pressure, cognitive communication deficit (difficulty speaking because of impaired
brain function) and repeated falls. On Resident #2's admission Record, Friend C was listed as her second
emergency contact.
Record review of Resident #2's MDS, an admission assessment dated [DATE], revealed her BIMS score
was 12 out of 15 indication her cognitive skills for daily decision making were intact.
Record review of Resident #2's care plan for the focus area of a potential for pressure ulcer development,
initiated on 07/28/2024, revealed under interventions was to Administer treatments as ordered and monitor
for effectiveness.
Record review of Resident #2's Skin Evaluation, dated 07/29/2024, revealed the resident had an abrasion
on her right elbow and the resident stated it occurred during a fall she had prior to her admission to the
facility.
Record review of Resident #2's physician orders revealed an order with a start date of 07/29/2024 to
cleanse abrasion to the right elbow with wound cleanser, pat dry, apply xeroform (a specialized sterile,
medicated gauze) and cover with a dry dressing three times weekly and PRN. Under Directions was every
day shift, every Mon [Monday], Wed [Wednesday], Fri [Friday] for wound treatment and every 24 hours as
needed for wound treatment.
Record review of Resident #2's June 2024 TARs revealed wound care to Resident #2's right elbow was
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
676392
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/03/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legend Oaks Healthcare and Rehabilitation - New Br
2468 Fm 1101
New Braunfels, TX 78130
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
documented as completed by Wound Care Nurse LVN A on 07/31/2024 (Wednesday).
Level of Harm - Minimal harm
or potential for actual harm
Observation and interview on 08/01/2024 at 10:45 a.m., revealed Resident #2 was in her room with Friend
C, and Resident #2 had a bandage on her right elbow dated 07/29/2024. Friend C was asked about the
bandage on Resident #2's elbow, he stated What date is that, July 29th, I think someone needs to look at
that.
Residents Affected - Few
Further observation and interview on 08/01/2024 at 12:38 p.m. of Resident #2 revealed she still had a
bandaged on her right elbow dated 07/29/2024 and Resident #2 stated she did not think the bandage had
been changed since she was admitted .
In an interview on 08/01/2024 at 12:39 p.m. with CNA B, who was in Resident #2's room, stated the date on
bandage on Resident #2's right elbow was dated 07/31/24 after she looked at the bandage.
In an interview on 08/02/2024 at 12:09 p.m., Wound Care Nurse LVN A stated on 07/31/24, she had
checked off in Resident #2's electronic clinical record that the wound care was done before she went into
the room to do the wound care. When LVN A went into the room, the resident was not there, she went back
two more times on 07/31/24 and Resident #2 was still not in the room and the nurse stated she forgot the
wound care had not been done.
In a further interview on 08/02/2024 at 4:25 p.m., Wound Care Nurse LVN A stated the harm from not
providing wound care was that it could disrupt the wound healing process, cause adverse reactions, and
lead to an infection.
In an interview on 08/03/2024 at 12:08 p.m., the DON stated the Wound Care Nurse LVN A had
documented in Resident #2's electronic clinical record the wound care was completed on 07/31/24 before it
was actually done, and when the nurse went to do the wound care, she could not find the resident in her
room or in the therapy room and forgot to do the wound care. When asked what harm could happen if
wound care was not provided as ordered, the DON stated Resident #2's wound care involved Xeroform,
which had an antimicrobial product that decreased the risk of infection.
In an interview on 08/03/2024 at 12:55 p.m., the Administrator stated the harm of not providing wound care
to a resident as ordered by the physician would depend on the severity of the wound or how the orders
were not followed. The Administrator stated Wound Care Nurse LVN A had documented in the electronic
clinical record the wound care was done before she did it and when she tried to find the resident, she got
side-tracked.
Record review of the facility's Skin and Wound Management Policy, revised 01/2022, revealed on page 4,
under Procedure was j. Treatments per physician order, should be documented in the resident's clinical
record at the time they are administered.
.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676392
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/03/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legend Oaks Healthcare and Rehabilitation - New Br
2468 Fm 1101
New Braunfels, TX 78130
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on observation,s, interviews and record review, the facility failed to maintain clinical records on each
resident that were complete and accurately documented in accordance with accepted professional
standards and practices for 1 (Resident #2) of 7 residents reviewed for accuracy and completeness of
clinical records.
The facility failed to accurately document Resident #2' s wound care status in her treatment administration
record. Resident #2's wound care to her right elbow was documented as completed when it had not been
provided to the resident.
This failure placed facility residents at risk for lack of wound care or incorrect wound care due to
misinformation by incomplete and inaccurate medical record.
Findings included:
Record review of Resident #2's admission Record (face sheet), dated 08/01/2024, revealed she was
admitted to the facility on [DATE] with diagnoses which included atherosclerotic heart disease (hardening of
the arteries), high blood pressure, cognitive communication deficit (difficulty speaking because of impaired
brain function) and repeated falls. On Resident #2's admission Record, Friend C was listed as her second
emergency contact.
Record review of Resident #2's MDS, an admission assessment dated [DATE], revealed her BIMS score
was 12 out of 15 indication her cognitive skills for daily decision making were intact.
Record review of Resident #2's care plan for the focus area of a potential for pressure ulcer development,
initiated on 07/28/2024, revealed under interventions was to Administer treatments as ordered and monitor
for effectiveness.
Record review of Resident #2's Skin Evaluation, dated 07/29/2024, revealed the resident had an abrasion
on her right elbow and the resident stated it occurred during a fall she had prior to her admission to the
facility.
Record review of Resident #2's electronic record physician orders revealed an order with a start date of
07/29/2024 to cleanse abrasion to the right elbow with wound cleanser, pat dry, apply xeroform (a
specialized sterile, medicated gauze) and cover with a dry dressing three times weekly and PRN. Under
Directions was every day shift, every Mon [Monday], Wed [Wednesday], Fri [Friday] for wound treatment
and every 24 hours as needed for wound treatment.
Record review of Resident #2's June 2024 TARs revealed wound care to Resident #2's right elbow was
documented as completed by Wound Care Nurse LVN A on 07/31/2024 (Wednesday).
Observation and interview on 08/01/2024 at 10:45 a.m., revealed Resident #2 was in her room with Friend
C, and Resident #2 had a bandage on her right elbow dated 07/29/2024. Friend C was asked about the
bandage on Resident #2's elbow, he stated What date is that, July 29th, I think someone needs to look at
that.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676392
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/03/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legend Oaks Healthcare and Rehabilitation - New Br
2468 Fm 1101
New Braunfels, TX 78130
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Further observation and interview on 08/01/2024 at 12:38 p.m. of Resident #2 revealed she had a bandage
on her right elbow dated 07/29/2024 and Resident #2 stated she did not think the bandage had been
changed since she was admitted .
In an interview on 08/01/2024 at 12:39 p.m. with CNA B, who was in Resident #2's room, stated the date on
bandage on Resident #2's right elbow was dated 07/31/24 after she looked at the bandage.
In an interview on 08/02/2024 at 12:09 p.m., Wound Care Nurse LVN A stated on 07/31/24, she had
checked off in Resident #2's electronic clinical record that the wound care was done before she went into
the room to do the wound care. When LVN A went into the room, the resident was not there, she went back
two more times on 07/31/24 and Resident #2 was still not in the room and the nurse stated she forgot the
wound care had not been done.
In a further interview on 08/02/2024 at 4:25 p.m., Wound Care Nurse LVN A stated the harm from not
accurately documenting wound care was provided in the clinical record the wound care could be
overlooked.
In an interview on 08/03/2024 at 12:08 p.m., the DON stated the Wound Care Nurse LVN A had
documented in Resident #2's electronic clinical record the wound care was completed on 07/31/24 before it
was done, and when the nurse went to do the wound care, she could not find the resident in her room or in
the therapy room and forgot to do the wound care. When asked what harm could happen if wound care was
documented in the clinical record as completed when it was not, the DON stated she could not think of any
harm and stated the facility's standard of practice was not followed.
In an interview on 08/03/2024 at 12:55 p.m., the Administrator stated the harm of documenting wound care
of being completed when it was not done could result in the care could go undone as the risk. The
Administrator stated the DON was looking for a policy on Accuracy of Clinical Records and he did not think
the facility had one and the best practice was to make sure the clinical record was accurate.
In an interview on 08/03/2024 at 1:25 p.m., the DON stated the facility did not have a policy on accuracy of
clinical records and the best thing the company had was from their General Health & Information Record
Manual, page 76, titled Timeliness of Entries and Electronic Signatures. The DON stated the manual was a
corporate manual available for all management staff to use as guidance.
Record review of the undated document titled Timeliness of Entries and Electronic Signatures document,
revealed there was no page number on it and under Timeliness of Entries was Entries should be made as
soon as possible after an event or observation is made. An entry should never be made in advance.
Record review of the facility's Skin and Wound Management Policy, revised 01/2022, revealed on page 4,
under Procedure was j. Treatments per physician order, should be documented in the resident's clinical
record at the time they are administered.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676392
If continuation sheet
Page 4 of 4