F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure food that accommodates resident
allergies, intolerances, and preference for 1 (Resident #2) of 1 resident reviewed for food preferences. The
facility failed to ensure Resident #2 was given a substitute food item. This failure could place residents at
risk of not eating their meals, further resulting in weight loss, and poor quality of life.Findings
included:Record review of Resident #2's face sheet, dated 09/23/2025, revealed a [AGE] year old female,
admitted on [DATE] with primary diagnosis of chronic diastolic (congestive) heart failure and other
diagnoses included history of transient ischemic attack (episode of stroke like symptoms) and cerebral
infarction (stroke), spondylosis (degenerative change in the spine), gastro-esophageal reflux disease
(chronic condition where stomach acid flows back into the esophagus), hypertension (high blood pressure),
mild neurocognitive disorder (cognitive decline), hyperlipidemia (high levels of fat in the blood), anemia (low
levels of iron in the blood), neuropathy (nerve damage), chronic respiratory failure (chronic condition where
respiratory system cannot effectively remove carbon dioxide or take in enough oxygen), chronic obstructive
pulmonary disease (lung condition caused by damage to the lungs that causes inflammation, limiting
airflow), lack of coordination, and muscle weakness. Record review of Resident #2's MDS dated [DATE],
reflected a BIMS (brief mental interview status - cognitive screening tool, scored on scale 0-15) score of 09,
indicating moderate cognitive impairment. During an interview and observation on 09/23/2025 at 12:47 PM,
Resident #2 said she did not eat much of her lunch. She said she was given rice, and she did not like rice.
Observation at this time revealed Resident #2's meal tray had white rice on it. She had eaten less than 50%
of her meal. Her meal ticket on the tray stated, Dislikes: .RICE, RICE BROWN, RICE WHITE, RICE WILD.
During an interview on 09/23/2025 at 1:15 PM, the ADON stated meal tickets and trays were checked by
dietary staff, then nurses, then CNAs. She stated staff were educated about checking meal tickets,
especially since the kitchen switched hospitality companies. The ADON stated it was important to check
meals tickets and trays so residents did not receive food they were allergic to, to make sure the consistency
was correct, so residents do not choke, and to make sure residents were happy with food they received.
During an interview on 09/23/2025 at 2:48 PM, the DM revealed the kitchen recently switched hospitality
companies, but that did not stop them from doing their jobs. The DM said she was not present during the
lunch meal and dietary aides were expected to check the tickets. She said the dislikes were on the tickets
and she did not know how it was overlooked.; The DM said the ticket should have mashed potatoes written
on it as the substitute food item. She explained nurses and CNAs looked at meal trays, but it fell on the
kitchen, because the food came out of the kitchen. The DM stated it was important to match the trays with
the meal tickets because the residents would not eat if they do not match, and they would lose weight and
not stay healthy. During an interview on 09/23/2025 at 3:05 PM, the ADM stated the new
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
676405
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Forum Parkway Health & Rehabilitation
2112 Forum Parkway
Bedford, TX 76021
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
hospitality system was challenging for staff. He said he talked with nursing staff, and they checked most
trays, and many were sent back during lunch. The ADM stated the DM trusts her dietary staff to (check
meal tickets and trays and 99% of the time it was okay. The ADM said at the end of the day, the staff missed
it (checking Resident #2's meal ticket and tray). He stated staff were being in-serviced and meals were
being audited closer, a monthly food committee meeting was being set up, and staff would update resident
food preferences. During an interview on 09/24/2025 at 1:03 PM, LVN A revealed she checked lunch meal
trays on Resident #2's hall on 09/23/2025. LVN A explained she sent multiple trays back to the kitchen
during lunch on 09/23/2025 (due to meal tickets and meal tray not matching). She stated she looked at
meal tickets for diet types, like if it was a diabetic diet, the consistency like mechanical soft, allergies,
dislikes, and compared the ticket with the foods. She explained it was important to check meal tickets for
preferences, allergies, and texture to prevent residents from allergic reactions, choking, and losing weight if
they received food they do not like. Record review of the facility's Resident Nutrition Services policy, revised
July 2017, reflected: Policy StatementEach resident is provided with a nourishing, palatable, well-balanced
diet that meets his or her daily nutritional and special dietary needs, taking into consideration the
preferences of each resident.Policy Interpretation and ImplementationThe multidisciplinary staff, including
nursing staff, the Attending Physician and the Dietitian will assess each resident's nutritional needs, food
likes, dislikes and eating habits. They will develop a resident care plan based on this assessment.Residents
shall receive prompt meal service and appropriate feeding assistance. Reasonable efforts will be made to
accommodate resident choices and preferences .4. Nursing personnel or feeding assistants will inspect
food trays as they are delivered to ensure that the correct meal has been delivered, that the food appears
palatable and attractive, and it is served at a safe and appetizing temperature.a. If an incorrect meal has
been delivered, or a meal does not appear palatable, nursing staff will report it to the Food Service
Manager so that a new food tray can be issued.
Event ID:
Facility ID:
676405
If continuation sheet
Page 2 of 2