F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure that each resident received adequate
supervision and assistance devices to prevent accidents for 1 (Resident #1) of 6 residents reviewed for
accidents.
NA E failed to use an assistive device used for lifting and transfers on 4/30/24 when transferring Resident
#1, resulting in Resident #1 experiencing pain to her Right ankle and requiring an x-ray.
This failure could place residents at risk of injuries and a decline in quality of life.
Findings include:
Record review of Resident #1's Face Sheet dated 6/6/2024, revealed a [AGE] year old female who was
initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of muscle wasting,
Diabetes Mellitus 2 , cognitive communicative disorder ,recurrent depression, history of fracture right
femur(primary leg bone), hyperlipidemia(high cholesterol), and dementia without behaviors.
Record review of Resident #1's MDS dated [DATE] revealed a BIMS score of 11 indicating cognitively
intact. MDS reflected Resident #1 required 1 to 2 person transfers with lift.
Record review of Resident #1's care plan dated 5/14/2024 revealed Resident #1 required assist of 1 or 2
staff members to transfer with a Total Lift(a lifting machine for transferring people).
Record review of Resident #1's nursing progress notes dated 5/1/2024 revealed Resident #1 had
complained of pain to her right foot and right ankle. There were no signs and symptoms of swelling or
bruising at that time. Resident stated pain was 10/10. She was administered Tramadol 50 mg 2 tabs for
pain. An x-ray was ordered to her right ankle and right foot.
Record review of Resident #1's x-ray results dated 5/1/2024 of right ankle revealed no fracture.
During an observation and interview on 6/6/2024 at 11:30 am revealed Resident #1 was lying in bed awake
alert. Interview with Resident #1 resulted in her explaining NA E told her it was time to get up. Resident #1
told NA E to use the lift. Resident #1 stated NA E told her I can get you up quicker by myself and I won't
hurt you. Resident #1 said NA E sat her up on side of bed and placed a gait belt on her then stood her up
to transfer her to her wheelchair. Resident #1 stated she heard and felt her right ankle pop and she stated it
hurt. Resident #1 stated she had an xray of her right foot and there was no fracture but it hurt for several
days after.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
676425
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676425
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Enclave
18803 Hardy Oak
San Antonio, TX 78258
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Telephone attempts x2 were unsuccessful to NA E for interviews during investigation.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 6/7/2024 at 2:33 pm Agency NA D stated staff were to transfer Resident #1 with a
Total Lift when transferring her out of bed to the wheelchair or to shower chair. She further revealed the
information for the Total Lift usage was in Resident #1's [NAME] (computer resource for residents needs
and requirements) and staff had access.
Residents Affected - Few
During an interview on 6/7/2024 at 2:40 pm NA C stated staff were to transfer Resident #1 with a Total Lift
when transferring out of bed to wheelchair or to shower chair. She further revealed the information for the
Total Lift usage was in Resident #1's [NAME] and staff had access.
During an interview on 6/7/2024 at 2:45 pm RN B revealed Resident #1 had in her [NAME]/Care plan to
use Total Lift when transfers occured. May use 1 or 2 staff.
During an interview on 6/7/2024 at 4:17 pm the DON revealed NA E was terminated due to her admitting
Resident #1 told her to use Total Lift and she still transferred Resident #1 by herself without the Total Lift.
She further revealed NA E told her it was faster. DON stated Resident #1 had reported on 4/30/24 the
2pm-10 pm aide (NA E) had transferred her without using the Total lift and hurt her right ankle . She said
Resident #1 had asked NA E to use the Total Lift and NA E said she won't hurt you and transferred her
without the Total Lift. X rays were done and there was no fracture to her right ankle or foot. DON said she
felt that NA E should have listened to the resident or checked the residents [NAME]. She felt all other staff
asked the nurse or looked in the residents [NAME] on how to transfer residents. She further revealed NA E
was trained and in serviced on using safe transfer equipment and the safety of the resident.
Record review of NA E's HR file education competency records revealed a competency titled Orientation
checklist; Safe Lift/Movement: Transfers/Gait Belt: Use, Level of Care Needs, Wheelchair positioning and
Mechanical Lifts: signed by NA on 10/3/2023 as being completed. Record review of NA E's education
competency records further revealed competency titled Fall Prevention and Accident and Restraint Free
Environment was signed by NA on 10/3/2023 as being completed.
Record review of facility CNA/Caregiver Competency Checklist dated 4/9/2024 revealed NA E met
competency for Accessing the [NAME] to review level of care and safety needs at beginning of shift and as
needed, Reviewing [NAME] for safety needs, Mechanical Lift Device: signed by NA E on 4/9/2024 as met. A
Hoyer Lift competency checklist was signed by NA E on 4/9/2024 as met.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676425
If continuation sheet
Page 2 of 2