F 0656
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to develop and implement a comprehensive person-centered
care plan which included measurable objectives and timeframes to meet a resident's medical, nursing,
mental and psychosocial needs for Resident #1. The facility failed to update Resident #1's care plan to
reflect she was a two plus person physical assist that resulted in an improper transfer on 07/15/2025. This
led to Resident #1's, left shoulder fracture. An immediate jeopardy (IJ) was identified on 07/20/2025. The IJ
template was provided to the facility on [DATE] at 10:39 am by the Investigator. While the IJ was removed
on 07/21/2025, the facility remained out of compliance at a scope of isolated with a severity level of
potential for more than minimal harm that is not immediate jeopardy due to the facility's need to evaluate
the effectiveness of the corrective systems that were put into place. This failure placed dependent residents
at risk of being injured, bruised, or have fractured limbs. Findings include: Record review of Resident #1's
face sheet revealed she was a [AGE] year-old female who was admitted to the facility on [DATE]. The
resident's diagnoses included: Personal history of traumatic brain injury (Primary, Admission), Pain disorder
with related psychological factors, Acute pain due to trauma, Pain disorder exclusively related to
unsteadiness on feet, Cognitive communication deficit, need for assistance with personal care, other
abnormalities of gait and mobility, Idiopathic gout, (a digestive disease-herat-burn) right ankle and foot,
Muscle weakness (generalized), Conversion disorder with seizures or convulsions. Record review of
Resident # 1's nurses notes, dated 07/15/2025, revealed Nurse A notified Resident # 1 primary Physician
of the popping sound. The Dr. ordered a STAT x-ray to the left shoulder and upper arm. Nurse # 1 said she
ordered the STAT x-ray with a local X-ray company. The x-ray revealed a left shoulder mild displaced
fracture of the proximal humerus (a break in the upper arm bone near the shoulder joint) surgical neck. The
Dr. gave orders for the Resident# 1 to be sent out to the hospital for further evaluation and a higher level of
care. Resident was sent out by the night nurse. The Hospital x-ray revealed the same proximal humerus
fracture. Record review of Resident #1's care plan, effective date 12/06/2024, revealed the resident the
Resident requires a Hoyer lift with 2 staff for transfer. Further review revealed resident was at risk for falls
related to unsteady gait. Revised on 7/17/2025 Record review of Resident # 1's MDS dated , 06/06/2025,
revealed section C0500-BIMS coded as an 11 which indicated moderate cognition impairment. Section
G-transfer revealed Resident # 1 depended totally on staff to move to or from between surfaces; bed, chair,
wheelchair and standing, with two plus persons' physical assist. Record review of Resident #1's care plan
with effective date of 12/6/24 revealed Resident #1 required 1-2 person(s) assist with transfers. Last revised
on 5/5/25. During an interview with Nurse A on 07/18/2025 at 11:07 am, she stated she was at the nursing
station documenting around shift change when CNA D came and asked her to come with him. Resident # 1
was still sitting in her wheelchair. CNA D said during the transfer, he attempted to pivot Resident #1 back
into her
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
676463
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crimson Heights Health & Wellness
19279 McKay Dr.
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
bed when he heard a popping sound on Resident # 1's left shoulder, and the Resident was crying. Nurse A
stated she did not review the care plan to know how many staff were required currently to assist Resident #
1 during transfers. Nurse A stated she assessed Resident #1 and gave her pain medication. During an
interview with CNA D on via telephone on 07/18/2025 at 11:47 am, he stated he walked into Resident # 1's
room and remembered she was a 1 person assist from the last time he checked the POC. He stated, he did
not check the portion of the POC that would have showed if she was a one or two person assist, so he did
not request for assistance. CNA D said, Resident # 1 was begging to be put back into bed. CNA D told the
Resident; the mechanical lift was not working because the battery was not charged. CNA D in attempting to
pivot Resident #1 back to her bed, he heard a popping sound from the resident's left shoulder. During an
interview with Resident #1 on 07/18/2025 at 3:23 pm over the phone, she stated CNA D was trying to put
her in bed by himself without using a mechanical lift. She stated CNA D did not tell her that, the mechanical
lift was not working because the battery was not charged. Resident #1 said, she asked CNA D; Would you
please use the Hoyer Lift, he said no. I can pick you up by myself. Resident #1 said, when CNA D picked
her up from under her arms, she heard a popping sound from her left shoulder and started crying. Resident
# 1 said when the nurse arrived at her room about 20 minutes later, she told the nurse CNA D picked her
up in the wrong way, and her left arm popped. Resident #1 said, the nurse gave her pain medication on that
day. Resident # 1 said In the past, it's been two staff helping to transfer me. This one decided not to use the
Hoyer lift on Tuesday night.During an interview with the ADON on 07/21/2025 at 10:11 am, she stated
updating the care plan to reflect the needs of the residents was the responsibility of all nurse managers, but
the MDS coordinator was predominately over the care Plan. The ADON stated she did not know why
Resident # 1's care plan was not updated prior to the incident. During an interview with the Administrator on
07/21/2025, at 11:43 am, he stated: I did not realize there was a discrepancy between the care plan and
the MDS. During an interview with the Administrator on 07/20/2025 at 1:57 pm, the Administrator stated the
MDS, and the Care Plan information should match. He said on the MDS if there is a 7 day look back period
for transfer and there are 2 days where the transfer level required a higher level of assistance for the rest for
the week, that is what is going to be coded on the MDS. He said the MDS will capture the highest level of
assistance, and the care plan will capture the lowest. That is why Resident # 1's care plan and MDS do not
match. During an interview with the DON on 07/21/2025, she stated it was the responsibility of the Director
of Nursing, Assistant Director of Nursing, wound care nurse and MDS nurses to update care plans. The
DON stated it was updated quarterly or when an incident occurred. During an interview via telephone on
07/19/2025 at 11:31 am with the MDS coordinator, she said assessments were done quarterly-every 3
months. She stated if a resident's care changed to hospice care, a new assessment was completed, and
the care plan would be updated. The MDS coordinator said, the care plan and MDS should match. The
MDS which had what was charted, and the care plan had the same information. The MDS coordinator was
not on site. The facility's MDS policy revised on 05/05 2023 revealed: -Complete a comprehensive
significant assessment as soon as needed to provide appropriate care to the individual. -A significant
correction is completed when the MDS or care plan does not suit Residents' needs.On 07/20/2025 at 10:39
am., an Immediate Jeopardy was identified. The Administrator was provided with the IJ template on
07/20/2025 at 10:39 am and Plan of Removal (POR) was requested at that time. The POR summited by the
Administrator was accepted on 07/20/2025 at 10:17 am. The POR revealed: Immediate Jeopardy, Plan of
Removal 07/21/2025 at 11:34 am.F656 Develop/Implement Comprehensive Care Plan The facility failed to
develop and implement a comprehensive person-centered care plan for Resident#1, which included
measurable objectives and timeframes
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676463
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crimson Heights Health & Wellness
19279 McKay Dr.
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
to meet a resident's medical, nursing, mental and psychosocial needs.Identified resident is being
transferred using 2-person mechanical lift transfer per updated resident's plan of care. Resident #1's care
plan and care profile were updated to reflect 2-person mechanical lift transfer on 7/17/25 by the Director of
Nursing/Designee. Investigator observed Resident #1 during a transfer with 2 staff. The facility record
reviewed by the Investigator revealed, Certified Nursing Assistant D no longer employed at facility. Last day
of employment was 7/17/25 due to violation of rules and policies. Mechanical lifts in the facility were
examined for proper functioning and operation including batteries on 7/18/25 at 12:15 pm by the
Maintenance Director/designee. Facility record reviewed by the Investigator revealed, Licensed nurses and
certified nurse aides were re-educated by Rehab Director/Designee by 7/18/25 on the following: Identifying
changes to resident's activities of daily living assistance required and reporting to nurse/nurse management
to update the plan of care. Accessing point of care profile of the resident to confirm assistance needed for
activities of daily living Facility records reviewed by the Investigator revealed Licensed Nurses and certified
Nurse aides had 2-person competency checks completed by the director of Nursing/Designee by 7/19/25.
Nursing Staff not receiving the education or completing the competency by 7/19/25 will receive prior to their
next scheduled shift. The Administrator, Director of Nursing and Nurse Assessment Coordinators were
reeducated by the Clinical Consultant on comprehensive person-centered care plans including that the care
plan and MDS should reflect the residents current transfer status on 7/20/25. Change in status needs will
be discussed three times a week during nurse aide meeting. The Director of Nursing/Designee during this
meeting will review the identified resident's profile and care plan to validate changes in assistance have
been updated. Completed MDS will be reviewed in clinical morning meeting to validate current transfer
status is reflected in the care plan and care profile Monday - Friday by the Director of Nursing/Designee.
The Director of Nursing/Designee will randomly observe 3 certified nursing assistants performing transfers
three times weekly to validate transfers are following the residents' plan of care. Resident's will be reviewed
quarterly following the MDS schedule and as needed with changes of condition daily during the clinical
meeting review to validate current transfer status matches the care plan and care profile by the Director of
Nursing/Designee. The administrator will validate reviews in clinical morning meeting and review transfer
observations to validate appropriate actions are taken to safeguard the residents. This was verbalized
during a morning meeting. The Administrator stated the medical director was notified of the immediate
jeopardy on 7/20/2025 by the administrator.An Ad Hoc (A meeting called to address specific quality issues)
Quality Assurance Performance Improvement meeting was held on 7/20/2025 regarding the contents of this
plan. Monitoring of the Plan of Removal included: Following acceptance of the facility's plan of removal, the
facility was monitored from 07/20/2025 at 10:39 am to 07/21/2025 at 11:34 am. The Investigator confirmed
the facility implemented their plan of removal sufficiently from 07/20/2025 to 07/21/2025. Record review,
Resident #1's care plan was updated to reflect 2 persons transfer with a mechanical lift on 07/17/2025 by
the DON. CNA D was terminated on 07/17/2025 due to violation of rules and policies. Record review of
facility's records revealed, nurses and certified nurse assistants were re-educated on:-Identifying changes
to Residents'' activities of daily living assistance requirements and reporting to nursing management to
update care plan.-Nurses and CNAs to identify point of care profile of the residents to confirm assistance is
needed. Nursing staff had competency checks from 07/18/2025 to 07/19/2025 with signatures. Record
Review of facility's record revealed: Change in status will be discussed 3 times a week during Nurse Aides
meetings. The DON/designee during these meetings will review the identified Residents' profile and care
plan to validate changes in assistance have been updated. Interview
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676463
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crimson Heights Health & Wellness
19279 McKay Dr.
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Immediate
jeopardy to resident health or
safety
with the facility Administrator on 07/21/2025 at 11:43 am, revealed the care plan was updated to reflect
Resident # 1's current assistance needs. The Administrator, Regional Clinical Consultant, DON, ADON and
the Medical Director, were informed the Immediate Jeopardy was removed on 07/21/2025 at 11:34 am. The
facility remained out of compliance at a severity level of no actual harm with the potential for more than
minimal harm that is not immediate jeopardy and a scope of isolated as the facility continued to monitor the
implementation and effectiveness of their plan of removal.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676463
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crimson Heights Health & Wellness
19279 McKay Dr.
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure each resident received supervision
and assistive devices to prevent accident for Resident #1. On 07/15/2025, CNA D transferred Resident #1
unassisted using a stand and pivot method instead of a mechanical lift (a device used to aid in the transfer
and movement of individuals especially those with mobility limitation) device as required by her care plan
dated 12/06/2024. During the transfer there was audible pop from Resident #1's left shoulder. Resident #1
had pain and sustained a fracture. An immediate jeopardy (IJ) was identified on 07/18/2025. The IJ
template was provided to the facility on [DATE] at 05:34 pm. While the IJ was removed on 07/20/2025, the
facility remained out of compliance at a scope of isolated with a severity level of potential for more than
minimal harm that is not immediate jeopardy due to the facility's need to evaluate the effectiveness of the
corrective systems that were put into place. This failure placed dependent residents at risk of experiencing
pain, injuries, bruises, and fractures from possible accidents which could result in a diminished quality of life
and hospitalization. Findings include: Record review of Resident #1's face sheet revealed, a [AGE] year-old
female who was admitted to the facility on [DATE]. The resident's diagnoses included: Personal history of
traumatic brain injury (Primary, Admission), Pain disorder with related psychological factors, Acute pain due
to trauma, Pain disorder exclusively related to unsteadiness on feet, Cognitive communication deficit, Need
for assistance with personal care, other abnormalities of gait and mobility, Idiopathic gout (A digestive
disease-heart burn), right ankle and foot, Muscle weakness (generalized), Conversion disorder with
seizures or convulsions (Violent , uncontrollable shaking of the body). Record review of Resident # 1's MDS
dated , 06/06/2025, revealed section C0500-BIMS codes as an 11 which indicated moderate cognition
impairment. Section G-transfer revealed Resident # 1 depended totally on staff to move to or from between
surfaces; bed, chair, wheelchair and standing, with two plus persons' physical assist. Record review of
Resident #1's care plan, dated 12/06/2024, revealed the Resident required a mechanical lift with 2 staff for
transfer. Further review revealed resident was at risk for falls related to unsteady gait. Record review of
Resident # 1's nurses notes, dated 07/15/2025, revealed Nurse A notified Resident # 1 primary Physician
of the popping sound. The Dr. ordered a STAT x-ray to the left shoulder and upper arm. Nurse # 1 said she
ordered the STAT x-ray with a local X-ray company. The x-ray revealed a left shoulder mild displaced
fracture of the proximal humerus (a break in the upper arm bone near the shoulder joint) surgical neck.
Nurse A stated, the Dr. gave orders for Resident# 1 to be sent out to the hospital for further evaluation and
a higher level of care. Resident was sent out by the night nurse. The Hospital x-ray revealed the same
proximal humerus fracture. Observation of the mechanical lift storage room on 07/18/2025, at 10:25 am
revealed there were three mechanical lifts and a battery charging unit that could hold three mechanical lift
batteries. Two of the mechanical lifts had fully charged batteries while the third battery was on the battery
charging unit. During an interview with Nurse A on 07/18/2025 at 11:07 am , said, she was at the nursing
station documenting around shift change when CNA D came and asked her to come with him. Resident # 1
was still sitting in her wheelchair. CNA D said during the transfer, he attempted to pivot Resident #1 back
into her bed when he heard a popping sound on Resident # 1's left shoulder, and the Resident was crying.
Nurse A stated she did not review the care plan to know how many staff were required currently to assist
Resident # 1 during transfers. Nurse A stated she assessed Resident #1 and gave her pain medication.
During an interview with CNA D via telephone on 07/18/2025 at 11:47 am, he stated he walked into
Resident # 1's room and remembered Resident #1 was a 1 person assist from
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676463
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crimson Heights Health & Wellness
19279 McKay Dr.
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
the last time he looked at the POC. He did not check the portion of the POC on the day of the incident that
would have showed if she was a one or two person assist, so he did not request for assistance. CNA D
said, Resident # 1 was begging to be put back into bed. CNA D told the resident the mechanical lift was not
working because the battery was not charged. CNA D in attempting to pivot Resident #1 back to bed, he
heard a popping sound from Resident #1's left shoulder. During an interview with Resident #1 on
07/18/2025 at 3:23 pm over the phone, she stated CNA D was trying to put her in bed by himself without
using a mechanical lift. She stated CNA D did not tell her that, the Mechanical lift was not working because
the battery was not charged. Resident #1 said, she asked CNA D, Would you please use the mechanical
Lift, he said, no. I can pick you up by myself. Resident #1 said, when CNA D picked her up from under her
arms, she heard a popping sound from her left shoulder and started crying. Resident # 1 said when the
nurse arrived at her room about 20 minutes later, she told the nurse CNA D picked her up in the wrong way,
and her left arm popped. Resident #1 said, the nurse gave her pain medication on that day. Resident # 1
said; In the past, it's been two staff helping to transfer me. This one decided not to use the mechanical lift
on Tuesday night. During an interview with the DON on 07/18/2925 at 12:49 pm, she said transfers were
covered during orientation, which include the use of gait belt and mechanical lift. The DON stated
inappropriate transfers, could cause injury, bruising, skin tears, a fall, a fracture, dislocation and abrasions.
The DON stated, delayed treatment could cause further injury or harm to the resident. The DON stated she
was notified of Resident # 1's incident. The DON stated, the CNAs had a profile on the computer where
they documented and saw what assistance was needed by the residents. During an interview with the
Administrator on 07/18/2025 at 2:37 pm, he stated CNA D disclosed what happened to the DON. The
Administrator stated CNA D was terminated on 07/17/2025 for completing an improper transfer with
Resident #1. The Administrator stated an inappropriate transfer, could lead to injuries of the Resident or the
staff. He said it was inappropriate transfer that led to Resident # 1's left shoulder fracture. Fracture. During
an interview with the Maintenance Director on 07/18/2025 at 3:05 pm, he stated staff told him the
mechanical lift battery charger was not working. He stated he got a new battery, and it started working. He
stated that was roughly about 3 months ago. Record review of facility's residents' rights policy revised on
06/09 2023 revealed: The facility must provide equal access to quality care regardless of diagnosis, and
severity of condition. A record review of the facility's mechanical lift policy, revised on 05/05/2023, revealed:
Mechanical lifts may be used for enhanced safety of patients, residents in situations including but not
limited to:-Lifting from the floor-Bed to chair-Lateral transfer-Toileting and bathing-Repositioning.-Sitting or
lying-to stand Prior to initiating the use of a mechanical lift for a patient or resident: Determine how many
caregivers are necessary to safely lift the patient or Resident. In most cases and for safety, a minimum of 2
caregivers is recommended. Evaluate the resident's medical stability. On 07/18/2025 at 05:34 pm., an
Immediate Jeopardy was identified. The Administrator was provided with the IJ template on 07/18/2025 at
05:34 pm, and a Plan of Removal (POR) was requested at that time. The POR summited by the
Administrator was accepted on 07/19/2025 at 07: 29 am. The POR revealed: Crimson Heights Health and
Wellness, Immediate Jeopardy, Plan of Removal, 07/20/2025 at 09:37 am.F689 Free of Accident
Hazards/Supervision/Devices. The facility failed to safely transfer Resident #1 when CNA D performed a
two person transfer alone using a stand and pivot method instead of a full Hoyer lift when resident
persistently asked to be put in bed. Identified resident is being transferred using 2-person Hoyer transfer per
updated resident's plan of care. Resident #1's care plan and care profile were updated to reflect 2 person
Hoyer transfer on 7/17/25 by the Director of Nursing/Designee. Certified Nursing Assistant D no longer
employed at
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676463
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crimson Heights Health & Wellness
19279 McKay Dr.
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
facility. Last day of employment was 7/17/25 due to violation of rules and policies. An audit was completed
by the Director of Nursing/designee validating residents transfer status, including residents that require 2
person Hoyer lift with current orders, profiles, and care plans by 7/19/25. No discrepancies identified.
Mechanical lifts in the facility were examined for proper functioning and operation including batteries on
7/18/25 at 12:15 pm by the Maintenance Director/designee. Licensed nurses and certified nurse aides were
re-educated by Rehab Director/Designee on 7/18/25 on the following: Identifying changes to resident's
activities of daily living assistance required and reporting to nurse/nurse management to update the plan of
care. Accessing point of care profile of the resident to confirm assistance needed for activities of daily living
Licensed Nurses and certified nurse aides will have 2-person competency checks completed by the
Director of Nursing/Designee by 7/19/25. This was verified by the investigator. Nursing Staff not receiving
the education or completing the competency by 7/19/25 will receive prior to their next scheduled shift. The
Director of Nursing/Designee will randomly observe 3 certified nursing assistants performing transfers three
times weekly to validate transfers are following the Resident's plan of care. This was verified by the
investigator. Residents' will be reviewed quarterly following the MDS schedule and as needed with changes
of condition daily during the clinical meeting review to validate accurate transfer status is included in the
care plan and care by the Director of Nursing/Designee. New admissions and re-admissions will be
reviewed daily in clinical morning meeting to validate transfer status included in the care plan and care
profile is accurate. The weekend supervisor will validate care plans and care profile accuracy of transfer
status on the weekend. There were no new admissions for the Investigator to observe. The Administrator
will validate reviews in clinical morning meeting and review transfer observations to validate appropriate
actions are taken to safeguard the residents. The Administrator verbalized this statement to the Investigator
The medical director was notified of the immediate jeopardy on 7/18/2025 by the administrator.An Ad Hoc
(A meeting called to address a specific issue) Quality Assurance Performance Improvement meeting was
held on 7/18/2025 regarding the contents of this plan. Monitoring of the plan of removal included: Following
acceptance of the facility's plan of removal, the facility was monitored from 07/18/2025 from 05:34 pm to
07/20/2025 at 09: 37 am. The Investigator confirmed the facility implemented their plan of removal
sufficiently from 7/17/2025 to 07/20/2025 to remove IJ by: Record review of the facility completed
reeducation from 07/17/2025 to 07/19/2025 on all-certified nurse assistants, completed by the ADON. The
perpetrator, CNA D was terminated on 07/17/2025 due to violation of rules and policies. Resident # 1's care
plan was updated to reflect 2-person mechanical lift transfer. Nurses and certified nurse assistants had two
competency checks from 07/18/2025 to 07/19/2025 Observation of two CNAs on 07/18/2025 at 10:04 am,
revealed they completed successful mechanical lift transfers from bed to wheelchair and wheelchair to bed.
Observation of the storage room on 07/18/2025 at 10: 25 am revealed 3 mechanical lifts, and 2 of them had
a fully charged battery. The third mechanical lift's battery was in the battery charging station. Observation
on 07/18/2025 at 12:15 am, revealed all mechanical lift devices in the facility were examined for proper
functioning and operation, including batteries and 07/18/2025 by Maintenance Director. Interviews were
conducted with CNAs and nurses from 07/18/2025 at 10:04 am to 07/19/2025 at 10:57 pm ; CNA A,CNA
C,CNA E, LVN A, CNA F, CNA F, LVN B, CNA G, LVN C, CNA H, CNA B, LVN D, RN A, CNA I, and CNA J,
revealed they were reeducated on the use of mechanical lift and gait belt. The Administrator, DON, ADON,
and Regional Clinical Consultant, Medical Director were informed, the Immediate Jeopardy was removed
on 07/20/2025 at 09:37 am. The facility remained out of compliance at a severity level of no actual harm
with the potential for more than minimal harm that is not immediate jeopardy and a scope of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676463
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676463
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crimson Heights Health & Wellness
19279 McKay Dr.
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
isolated as the facility continued to monitor the implementation and effectiveness of their plan of removal.
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676463
If continuation sheet
Page 8 of 8