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Inspection visit

Health inspection

Crimson Heights Health & WellnessCMS #6764631 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0813 Have a policy regarding use and storage of foods brought to residents by family and other visitors. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to enact a policy regarding use and storage of foods brought to residents by family and other visitors to ensure safe and sanitary storage, handling and consumption, for 1 resident (Resident #1) of 8 residents reviewed in that:Resident #1's personal refrigerator located in Resident #1's room observed on 11/19/2025, revealed two undated containers of ice cream that had liquified and leaked onto the shelves of the refrigerator unit. Additionally, a clear plastic cup containing a red liquid was observed to have a lid on it with a date that read 10/28.This failure could place residents at risk of foodborne illness due to consuming foods that might be spoiled.The findings included:Review of Resident #1's face sheet, dated 11/19/2025, revealed that the resident was an [AGE] year-old female that had initially admitted to the facility on [DATE] with diagnoses that included: Dementia (a decline in mental ability), Polyneuropathy (numbness in extremities), Immunodeficiency (weakened immune system), and Type 2 diabetes mellitus (body does not produce/use insulin effectively). Record review of Resident #1's Quarterly MDS Assessment, dated 09/26/2025, reflected the resident's BIMS score was 11 out of a possible 15, which indicated moderate cognitive impairment, indicating problems with thinking and memory that may require assistance with daily tasks, and the resident required set up or clean-up assistance with eating.Record review of Resident #1's Comprehensive Care Plan, dated 09/25/2025, revealed the resident .requires assistance with ADLs at times. For intervention Resident requires supervision with eating at times.Record review of the Angel Rounds personal refrigerator temperature check logs, dated 10/01/25 to 10/31/25, for the 300 and 400 halls found that some staff members were marking all temperatures for personal refrigerators each day. Other staff members were only marking temperatures that were found to be over 42 degrees and left the other dates blank. Temperatures for Resident # 1, initialed by the Community Assistant, had all temperatures marked for each day, no temperatures for Resident #1 were found to be out of parameters.In an observation on 11/19/2025 at 11:33 AM it was revealed Resident #1 was not in their room. There was a personal refrigerator in the room, and inside the refrigerator there were two undated containers of ice cream that had liquified and leaked onto the shelves of the refrigerator unit. Additionally, a clear plastic cup containing a red liquid was observed to have a lid on it with a date that read 10/28.In an interview on 11/19/2025 at 1:50 PM with the ADON it was revealed that staff are to look into resident personal refrigerators on a daily basis during Angel Rounds where each department head had a list of assigned residents and that the staff were to mark resident's food found in their personal refrigerators with the date and also to record the temperature the personal refrigerator was at 41 degrees or below, and if they find spoiled foods to ask the resident if they can throw the items out.In an interview on 11/19/2025 at 2:00 PM with CNA A it was revealed that CNA staff do look into refrigerators for expired foods. CNA A stated that she did not know anything about temperature logs for personal refrigerators or what temperature a personal refrigerator was safe Residents Affected - Few (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 676463 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 676463 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/20/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Crimson Heights Health & Wellness 19279 McKay Dr. Humble, TX 77338 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0813 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete at. CNA A stated that they just make sure that the refrigerator is cold and not too warm.In an interview on 11/19/2025 at 2:22 PM with CNA B it was revealed that she did open resident personal refrigerators to look for expired foods and that she would ask the resident if she could throw an item out before she threw it away. CNA B stated that there were thermometers in the refrigerators and that 70 degrees would be too warm and that she would tell a nurse or the maintenance staff if a refrigerator was that hot. In an interview on 11/19/2025 at 2:34 PM with Community Assistant it was revealed that she participated daily in Angel Rounds where they went in and talked to residents they were assigned and checked on their rooms and personal refrigerators, and that she always marked down all personal refrigerator temperatures. She stated that Resident #1 was one of her assigned residents, but she was unaware that there were any expired foods in Resident #1's refrigerator. She stated that she vaguely remembered putting a date on some red Kool-Aid or something in Resident #1's refrigerator but did not remember any containers of ice-cream. Community Assistant stated that spoiled or expired foods should be taken out of resident personal refrigerators because if a resident was to eat spoiled or expired foods the resident could get sick. In an interview on 11/19/2025 at 4:21 PM with AD it was revealed that she participated in Angel Rounds where all department heads in the facility were supposed to go into resident rooms and check on the resident and the residents' personal refrigerators. She stated that she marked down all temperatures of the personal refrigerators she checked, but she was not sure if everyone did write the temperatures down. She stated that they do the checks to make sure that residents do not eat spoiled or expired foods. She stated that residents eating spoiled or expired foods could get sick from foodborne illnesses.In an interview on 11/19/2025 at 4:34 PM with DON it was revealed that department heads were assigned rooms to be checked every day during Angel Rounds, and that part of the Angel Rounds checks for each resident (daily) the staff were to check resident personal refrigerators for temperatures, date any foods found in the refrigerator with that day's date and dispose of any spoiled or expired foods. She stated that some of the staff were marking all temperatures but that they were to mark the temperatures only if they were above 41 degrees. She stated that the staff did this to make sure that residents did not eat spoiled or expired foods because that could expose residents to foodborne illnesses.In an interview on 11/20/25 at 9:11 AM with Resident #1 she stated that she hardly ever used her personal refrigerator. She stated that she didn't remember putting anything in the refrigerator in her room, but the staff kept everything clean and nice and she had no complaints about her care or treatment.In an interview on 11/20/2025 at 11:40 AM with DM it was revealed that she had trained the department heads and other staff on cold hold temperatures and expired foods. Open containers of juice or any liquids must be thrown out in at least 3 days, ice cream or other frozen treats should not be stored in the personal room fridges because they did not get cold enough to keep them frozen and once melted cannot be frozen again to be served. She stated that the staff participating in conducting Angel Rounds should be writing down temperatures whether they are in or out of parameters (41 degrees) and if over 41 degrees, notify maintenance.Record review of the facility policy, titled Foods brought by family/visitors, revised 06/2023, revealed . 5. Food brought by family/visitors that is left with the resident to consume later is labeled and stored in a manner that it is clearly distinguishable from facility prepared food - Perishable foods are stored in resealable containers with tightly fitting lids in a refrigerator. Containers are labeled with the resident's name, the item, and the use by date. Event ID: Facility ID: 676463 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0813GeneralS&S Dpotential for harm

    F813 - Food Safety Requirements

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

FAQ · About this visit

Common questions about this visit

What happened during the November 20, 2025 survey of Crimson Heights Health & Wellness?

This was a inspection survey of Crimson Heights Health & Wellness on November 20, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Crimson Heights Health & Wellness on November 20, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Have a policy regarding use and storage of foods brought to residents by family and other visitors."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.