F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review, the facility failed to ensure that all alleged violations involving abuse, neglect,
exploitation were reported immediately, but not later than two hours after the allegation was made, if the
events that caused the allegation involved abuse or resulted in serious bodily injury, to the administrator of
the facility and to other officials, including to the State Agency, in accordance with State Law through
established procedures for 1 out of 5 residents (Resident #1) reviewed for reporting of abuse/neglect. The
facility failed to report an allegation of abuse of Resident #1 within 2 hours that occurred on 11/14/25 at
around 4:00 PM. This failure could place residents at risk for potential abuse. The findings included:Record
Review of Resident #1's face sheet dated 12/29/25 revealed a [AGE] year-old female with an admission
date of 11/08/22. Resident #1's pertinent diagnoses included cerebral infarction (blocked artery cuts off
blood flow to part of the brain, causing brain cells to die from lack of oxygen and nutrients). Record review
of Resident #1's Comprehensive MDS assessment dated [DATE] revealed a BIMS score of 3 which
indicated her cognition was severely impaired. Further review of the MDS revealed Resident #1 had no
physical behavioral symptoms such as hitting, kicking, or pushing in the week leading up to the
assessment. Record review of Resident #1's comprehensive care plan dated 12/29/25 revealed the focus I
have a tendency to have combative behaviors and I may become physically aggressive towards staff when
care is provided, I hit and bite initiated on 12/26/23 and revised on 11/18/25. Record review of the provider
investigation revealed the following summary: On November 17, 2025, at approximately 5:00 PM, [NAIT A]
notified nurse in charge that on Friday, November 14, 2025 during his shift, he could not recall time, he
observed [CNA B] hit [Resident #1] on the arm while they were providing care to her. In an interview with
CNA B at 3:04 PM on 12/29/25, CNA B stated on November 14th, 2025, she asked CNA C for assistance
in bathing Resident #1 sometime in the afternoon. CNA B stated Resident #1 required two CNAs to transfer
her from her bed to the shower chair. CNA B stated Resident #1 had a history of being combative when
trying to bathe her. CNA B stated while her and CNA C were transferring Resident #1 to the shower chair,
Resident #1 hit CNA C on her arm. CNA B stated CNA C had raised her own arm to protect herself from
Resident #1's strikes, but at no point throughout the transfer did CNA C hit Resident #1. In an interview with
CNA C at 3:28 PM on 12/29/25, CNA C stated CNA B asked her for assistance in helping shower Resident
#1. CNA C stated Resident #1 had a history of getting aggressive with staff when they tried to bathe her.
CNA C stated she never hit Resident #1 during the transfer, but that Resident #1 did hit her on her arm.
CNA C stated once they got Resident #1 into the shower chair they were able to bathe her without any
further incident. In an interview with Resident #1 at 3:50 PM on 12/29/25, Resident #1 stated she had never
been physically abused by a staff member. Resident #1 stated that she did get aggressive with staff
members sometimes when they tried to bathe her because the water was cold sometimes. In an interview
with NAIT A at 4:55 PM on 12/29/25, NAIT A stated he was
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
676465
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676465
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Las Alturas Nursing & Transitional Care
4301 North Bartlett Avenue
Laredo, TX 78041
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
training with CNA B and CNA C on 11/14/25, the day of the alleged abuse incident. NAIT A stated Resident
#1 was visibly uncomfortable and crying during her transfer. NAIT A stated Resident #1 insulted CNA C
calling her a daughter of a bitch mother. NAIT A stated Resident #1 hit CNA C on the arm, and then CNA C
hit Resident #1 back on her left arm in retaliation. NAIT A stated he thought he witnessed physical and
mental abuse. NAIT A stated he did not report it immediately because he froze in the moment and did not
know what to do. NAIT A stated he did not tell anyone about the incident until 11/17/25, 3 days later when
he told his charge nurse. NAIT A stated he had been trained in school to report abuse immediately to keep
residents safe. In an interview with LVN D at 5:30 PM on 12/29/25, LVN D stated she was the charge nurse
for Resident #1 on 11/17/25. LVN D stated she could not remember who said it, but someone from
administration told her to perform a head-to-toe skin assessment on Resident #1 on 11/17/25. LVN D stated
she performed the head-to-toe skin assessment and the findings showed no abnormalities. In an interview
with the DON at 5:41 PM on 12/29/25, the DON stated anytime a staff member witnessed something they
thought might be abuse that should remove the resident from the situation and inform the administrator
immediately. The DON stated the facility had 2 hours to report any allegations of abuse to all appropriate
parties. The DON stated it was important to report all allegations immediately to keep residents safe and
initiate the investigation as soon as possible. The DON stated she did not know why NAIT A waited 3 days
to report his allegation of abuse to the administration. The DON stated all NAIT's were trained at orientation
to report any possible abuse immediately to the administrator. In an interview with the ADM at 8:38 AM on
12/30/25, the ADM stated NAIT A should have tried to stop any abuse he thought he witnessed at the time
it happened and then immediately reported it to the ADM. The ADM stated he did not know why NAIT A did
not report the alleged abuse to the administrative staff immediately. The ADM stated he did not learn about
the alleged abuse until 11/17/25, 3 days after the incident occurred on 11/14/25. The ADM stated once he
found out about the alleged abuse he reported it to all necessary parties within the two-hour time limit. The
ADM stated he conducted his investigation and concluded there was not enough evidence to substantiate
any abuse allegation. The ADM stated it was important to report abuse immediately to ensure residents
were not being treated by individuals accused of abusing them. Record review of the facility policy Abuse
Guidance: Preventing, Identifying and Reporting revealed the following policy: .Reporting/Response- all
alleged/suspected violations and all substantiated incidents of abuse will be promptly reported to
appropriate state agencies and other entities are [sic] individuals as may be required by law and per the
current state/federal reporting requirements.Report alleged or suspicions of abuse to HHSC by email
reporting or via TULIP reporting within the designated time frames in accordance with HHSC's PL 19-17
(Replaces PL 17-18).- Are reported immediately,- But not later than 2 hours after the allegation is made, if
the events that cause the allegation involve abuse or result in serious bodily injury.The team member is
required to report any abuse or neglect should it occur.
Event ID:
Facility ID:
676465
If continuation sheet
Page 2 of 2